RooDog Chic User manual

EN 15194 official standard.
Black
Pantone Red 032C
Pantone Blue 072C
RooDog Electric Bicycle
USER
MANUAL
Chic

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Identity:
Serial number:
Dealer stamp: Date purchased: / /

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Thank you for buying a RooDog electric bike. This is one of the best purchases
you will ever make providing it is cared for properly.
Important: Please read this manual carefully before use and follow
instructions provided at all times
For your own safety check brakes, gears, lights and tyre pressures are fully
operational and correct before any bike ride. Also check all fasteners,, quick
release bolts and anything else that may be of hazard prior to setting off.
Important:
Please read & follow battery care guide lines in this booklet before first use.

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Contents
1 x Electric bike, 1 x Battery, 1 x Charger and 1 x User Manual
Index
Parts I.D ......................................................................................................................................................7
Bike assembly......................................................................................................................................... 8
Getting started & how to use power assistance..............................................................9
Battery charging and removal.................................................................................................. 10
Maintenance ....................................................................................................................................... 12
General specifications ................................................................................................................... 14
Warranty................................................................................................................................................. 16
Troubleshooting................................................................................................................................ 17

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1. Saddle 14. Frame
6. Front
chain ring
7. Rear 7 speed gears
10. Key ignition switch
12. Battery charge point
14. Pedals
15. Side stand
2. Lights
4. Front disc brake
5. Rear disc brake
3. Front suspension
8. Gear selector
9. LED display
11. Front & rear mudguards
Parts I.D
We continually strive to give the best products
possible to our customers and therefore parts
are subject to change without notice.

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Bike Assembly:
Tools Required: 4, 5 and 6mm Allen keys, 10 and 15mm spanners
›Remove all packaging carefully: and select a good area to
assemble the bike. Preferably on a non abrasive surface so you
don’t damage the bike.
›Easier with two people: Have someone hold the bike
upright for you. Then remove the bolt on the arch of the
front suspension fork using the 10mm spanner and the 5mm
Allen key.
›Front Light and Front Mudguard: To fit the front light and
mudguard align the holes with the top of the front suspension
hole. Insert the Allen key bolt and loosely tighten (don’t fully
tighten yet). Take the bolts from the side of the forks out, place
the support arms over the holes and replace the bolts to
secure the mudguard in place. Once complete, tighten bolts
fully.
›Handle bars: Pick up handle bar and stem and remove the
plastic cover from the bottom. Slide the stem down the front
suspension shaft. Locate the 6mm Allen key hole at the top of
the stem, adjust the height to suit the rider then align the bars
straight and tighten the Allen key bolt.
›Front wheel: Place bike in a bike maintenance stand or turn
up side down so the bike is standing on the handlebars and
saddle but again try to do this on a non abrasive surface
to avoid damage. (remove battery first in order to lighten
and make it easier to maneuver the bike) Once in position
take the front wheel and the quick release skewer/axle bolt.
Undo the plastic end cap and take off one spring (leaving
one spring on). Slide the bolt through the Centre of the front
wheel until it comes out the other side, then place the spring
back on first (small end first) followed by the plastic end cap
and loosely tighten. Pick the wheel up and slide into the
slots provided on the front fork and push downwards until
it stops. Once aligned you can tighten up the skewer bolt.
(lever should point upward when fitted correctly)
›Disc brake: If not already correct adjust brake by releasing
brake cable with 5mm Allen key then adjust accordingly and
re-tighten. Spin the wheel to make sure it spin freely. You
can make minor adjustments by turning the plastic screw
located on the brake cable near the brake caliper and with a
5mm Allen key on the opposite side.
›Pedals: Locate pedals, separate left and right pedals indicated by
L / R print on threaded end of the pedal. Screw in each pedal in
to the crank arms with your fingers ensuring not to cross thread
them. Once located correctly, tighten with 15mm spanner.
Note: Your wheel should fully stop once the brake lever
is depressed halfway. If it does not stop, re-adjust them
accordingly.

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Getting Started and how to use your power assistance:
Once your bike has been safety checked and is ready to ride
the next step is to turn on the electric. Locate the on/off rocker
switch at the rear of the battery and select the ON position. Also
check the battery is locked in correctly. Then Press the power
button on the LED display on the handlebars. In doing this the
display should light up with red LED lights.
Once turned on the display will indicate battery life and it will
automatically select the lowest level of pedal assist. This will be
indicated by one red LED light nearest the minus sign of the
assist part of the display.
At this point if you start to ride the bike the PAS assistance will
automatically kick in and assist you whist pedaling. (Tip: stay
on the lowest level until you become confident enough to
increase the power) You can increase the level of assistance
simply by pressing the + button, this will be indicated by the
LED light moving closer to the + sign. You can repeat this until
you reach maximum assistance. (15.5 M.P.H) To come back down
the assistance levels simply press the - button. IMPORTANT:
Please be aware that the assistance is also sensitive to how fast
you pedal and will only give you maximum assist when you are
pedaling relatively fast. (this applies in most levels selected)
To turn off the assistance so you are only using manual pedaling
either press the power button or move down through the assist
modes with the - button until the LED no longer is lit up.
On the right hand side of the handlebars you will find (if fitted)
a half twist grip throttle. When the bike is turned on, the throttle
is active and operates independently of pedaling, a bit like a
moped. (no requirement to pedal) Please note the red isolation
button also needs to be in the depressed position for the
throttle to be on.
Simply twist the half grip throttle and it will propel the bike. It is
limited though to what level of assistance you have selected on
the PAS. (remember using the throttle will use more battery life
up quicker).
Turining the lights On/O
To turn the lights on/off simply hold down the + button for a
few seconds
IMPORTANT: When using the throttle try to avoid hill starts
and only use pedaling when the bike seems under strain to
avoid motor burnout. In not doing this it can also void your
warranty.
Twist to operate
Isolation button to turn throttle
on/o.
LED display
Power button
5 Speed pedal assist (PAS)/Lights
Battery Level

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Battery Charging & Removal:
To charge the battery: This can either be done in situ or via removing the battery first. The
charge point is situated on the right hand side of the battery.
Turn on the charger first prior to plugging it in to the battery (the charger should indicate a
green light). When plugging the charger in to the charge point the light will turn from green to
red to indicate it is charging. It will then change from red to green to indicate when it is charged.
(you can then remove the charger)
Step 1
Insert the key in to the lock found near the front of the battery rack. Push the key in and turn the
key anticlockwise 180 degrees. This should release the lock.
Step 2
Once the lock has released place fingers on the underside of the battery at the back and your thumb on the battery rack. Using you
thumb for leverage pull the battery backwards until it starts to slide out. It may be a little stiff but it should still pull out relatively
easily. If it doesn’t check the lock has been turned the correct way. Clockwise will lock, anticlockwise will unlock.

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Battery Charging & Removal Continued
Replacement
To replace the battery it is imperative you line up the grooves on the battery casing with
the locating plate. If you Fail to do this unnecessary damage can be caused when later
trying to remove it. Also the battery will not fit correctly at the connection end.
✗
Do Not: force the battery in and out if it is stiff to do so.
When fitted correctly it should slide in and out easily.
✓
Once the battery is located correctly slide it all the way down until it stops. If fitted
correctly the battery should slide all the way in with out the need for excessive force
being required. Lock it back in by turning the key 180 degrees clockwise and your ready
to go riding.

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Maintenance:
Maintaining your bike ensures you will get the most out of every
ride and increases the longevity of your RooDog electric bike.
How much you can do your self really depends on your skill,
knowledge, experience level and if you have the necessary tools
for the job.
If there is is anything you do not understand or are unsure
of how certain things work it is always best to contact your
RooDog dealer for advice.
Disclaimer:… Please be aware general maintenance is not
covered by the warranty and is therefore a service that will be
chargeable.
Before every ride:
›Check brakes, Lights, gears and tyre pressures are correct.
›Check fasteners, bolts and anything else that may come loose
over time.
›Check battery is fully charged, or at least has enough charge to
complete your planned journey.
Weekly:
›Clean the bike, including chainring and gears – (do not use
excessive water around electrical parts)
›Oil the chain, and keep all moving parts well lubricated and free
from damp.
Every month:
›Check for worn brake pads and replace if necessary.
›Check headset for looseness by rocking the bike back and
forth whilst having the brakes applied. If loose have your
dealer check it.
›Check free movement of handlebar. If tight have deal check it.
›Check cables for free movement, rust, kinks and fraying.
Replace if necessary
›Check wheel spokes are all tighjt and wheel spins true. Have
your dealer fix it if they are not. (spokes can break and wheel
rims can be bent if this is not regularly checked)
›Check tyre for tread and check sidewalls are in good condition.
Replace if necessary.
Every 3000 miles or annually:
›Have the bike inspected and serviced at your local dealer
including general inspection of the hub motor and all
electrical parts.

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Maintenance Continued:
Tyre pressures:
›Tyre should be routinely checked for correct pressure. (this is
stated on the tyre side wall). Failure to do this will result in tyre
or rim damage, more energy will be required to propel the
bike (meaning less miles per charge) and possibly may even
result in a puncture.
Repairing a puncture:
›If you have a puncture we recommend you have it repaired by
a specialist.
›To remove the rear wheel you must first separate the electric
hub motor from the bike. In order to do this, locate the cable
coming out of the hub motor and follow it along to the quick
release (QR) plug. Disconnect the plug and all clips and ties
before attempting to remove the rear wheel.
›Prior to removing the wheel from the frame take note how
all the washers are situated so you can replace them in the
correct order in which they came off.
›When replacing the wheel back in the frame, ensure the bolts
are aligned correctly (you may need a 10mm spanner to
help) and seated right and all washers are in correctly before
tightening up the nuts to hold it in position.
›Finally reconnect the motor plug fully so the clip clicks in.
(incorrectly replaced in may result in a sudden lose of power
or may even damage the contacts connecting the motor).
Motor QR plug:
Pull/push quick release
plug. Please align arrows
correctly when replacing
to avoid damaging
terminals.

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General Specications
Motor: 250w 36v last generation rear wheel hub brushless
motor with max speed of 15.5 mph which is
allowed by UK/EU regulation
Gears: Shimano 7 speed megarange
Battery: 36v 10 Ah lithium-ion Tyres: Kenda 26 inch
Charge time: 4 - 6 hours from flat Frame: 6061 aluminium alloy
Range: Up to 30 miles per full charge, dependent on
weight of cyclist, frequent use of pedal assist,
pressure in tyres & terrain etc. (please note frequent
use of throttle if fitted and hill climbing will
significantly reduce the range of the battery)
Lights: LED lights front and rear (both operate from the
battery and are intergrated in to the LED display
on the handlebars)
Display: Battery indicator, management of 5 speed PAS, LED
lights
Front
fork:
Zoom aluminum alloy suspension fork.
Power mode: Pedal only, pedal assist PAS (a combination of
pedaling and motor) If applicable throttle only
mode. (no pedaling required)
Brake: Brake – front and rear mechanical disc brake
Rims: Aluminium alloy, double wall. Inner 19mm Max
load:
120kg (18.9 stone). Including rider and all
luggage.
Weight: 22kg including battery, 19kg without

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Warranty:
Requirements for warranty:
›Please retain your receipt as proof of purchase as this is your
warranty and warranty will start from the date of purchase.
›Warranty is non transferable and only applies to original owner.
›Warranty covers – main bike frame, front forks, mud guards,
wheel rims, gears, bearings, motor casing and hub motor, LED
controller display, brakes (excluding brake pads), battery and
charger.
Items covered by 2 year warranty:
›Battery (provided cared for in conjunction with battery care
instructions)
›Motor casing & Hub Motor
›Bike frame
All other parts covered by the warranty are guaranteed
for a period of 12 months.
Exclusions from warranty:
›When subject to neglect or misuse or resulting in damage due
to an accident.
›Poor maintenance or modifications that no longer complies
with regulations or original technical specifications.
›Damage due to external causes such as left out in heavy rain, or
long term weathering causing rust and decay etc.
›The bike is put up for hire.
›The Battery is used incorrectly or tampered with (warranty seal
is broken). This also applies to charging. (always use the charger
provided by the manufacturer)
›Battery is not cared for in conjunction with the battery care
instructions provided.
Items not covered:
Brake pads, tyres, lights and cables or anything else that can be seen as consumables. These parts can however be purchased
from RooDog Ltd or from your local Retailer/bike shop.

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Troubleshooting
Problem Possible Causes Solution
Power on but motor not
working:
›Motor not connected correctly.
›Rotation disc damaged or not close enough to
sensor.
›Brake lever is pulled in triggering the cut off sensor.
›Loose connection or controller fault.
›Check connection plug is pushed
together fully.
›Clean and push closer if needed.
Contact dealer if damaged.
›Make sure both brake levers are fully out
not triggering the sensor.
›Contact your dealer.
No Power at all: ›Uncharged or dead battery.
›Key not turned on.
›Faulty switch or loose connection somewhere. i.e
the LED display.
›Faulty controller
›Recharge the battery and try again. If
problem remains then contact your
dealer.
›Check the key is on position
›Check the connections of the LED
display, the motor and the battery.
›Contact your dealer.
Traveling shorter distances per
charge than rated:
›Hill climbing, frequent stop/starting, head wind or
heavy load, excessive use of throttle.
›Tyre pressures too low.
›Battery under charged or faulty charger.
›Battery capacity loss or damage
›Use 1.1 pedal assist and pedal harder.
Reduce the use of throttle and lighten
the load when ever possible.
›Inflate tyre to correct amount indicated
on tyre sidewall.
›Charge the battery or contact dealer.
›Contact dealer to inspect.

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Troubleshooting Continued:
Problem Possible Causes Solution
Charging:
Charger light stays green
when I plug in to the battery.
Why? (the light should turn
red to indicate the battery is
charging and green when it
is full)
›Battery is already full.
›Charger lead not connected to the battery properly
›Fault with the charger.
›The battery has gone in to sleep mode due to not
been charged to protect the cells.
›Drain some power by riding the bike
and then retry charging.
›Check the connection.
›Contact Dealer.
›Contact Dealer.
Charger doesn’t work: ›Fuse has blown.
›Has been damaged through misuse.
›Change fuse and retry.
›Contact dealer.
Important:
Always use the charger supplied by the manufacturer to avoid damaging your battery

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Black
Pantone Red 032C
Pantone Blue 072C
0002.05 | 2022