RooDog Mayfair User manual

RooDog Electric Bicycle
USER
MANUAL
EN 15194 official standard.
Black
Pantone Red 032C
Pantone Blue 072C
Mayfair

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Thank you for buying a RooDog electric bike. This is one of the best purchases
you will ever make providing it is cared for properly.
Important: Please read this manual carefully before use and follow
instructions provided at all times
For your own safety check brakes, gears, lights and tyre pressures are fully
operational and correct before any bike ride. Also check all fasteners,, quick
release bolts and anything else that may be of hazard prior to setting off.
Important:
Please read & follow battery care guide lines in this booklet before first use.
Identity:
Serial number:
Dealer stamp: Date purchased: / /

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Contents
1 x Electric bike, 1 x Battery, 1 x Charger and 1 x User Manual
Index
Parts I.D ......................................................................................................................................................7
Bike assembly......................................................................................................................................... 8
Getting started & how to use power assistance .............................................................. 9
TC480 LCD Display Manual......................................................................................................... 10
Battery charging and removal.................................................................................................. 14
Maintenance ....................................................................................................................................... 16
General specifications ................................................................................................................... 18
Warranty................................................................................................................................................. 20
Troubleshooting................................................................................................................................ 21
Parts I.D
We continually strive to give the best products
possible to our customers and therefore parts
are subject to change without notice. 1. Saddle
14. Frame
6. Front
chain ring
7. Rear 7 speed gears
10. Battery Lock
12. Battery power switch
13. Battery charge point
17. Rear wheel hub motor
15. Pedals
16. Side stand
2. Lights
4. Front v brake
5. Rear v brake
3. Front suspension
8. Gear selector
9. LED display
11. Front & rear mudguards

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Bike Assembly:
Tools Required: 4, 5 and 6mm Allen keys, 10 and 15mm spanners, small Philips screwdriver
›Remove all packaging carefully: and select a good area to
assemble the bike. Preferably on a non abrasive surface so you
don’t damage the bike.
›Easier with two people: Have someone hold the bike
upright for you. Then remove the bolt on the arch of the front
suspension fork using the 10mm spanner and the 5mm Allen
key.
›Front Light: Assemble the front light (you will find this in your
accessories pack) Place the front light bracket over the bolt hole
and replace the bolt fully but do not put the nut back on. Then
fit the two small wires to the light assembly by simply pushing
them on to the metal spades.
›Front mudguard: On the back of the fork arch hang the loop
of the front mudguard over the bolt and then replace the
10mm nut and tighten with the spanner and Allen key. Then
remove the two bolts on the side of the suspension fork with
the 4mm Allen key. Locate the brackets holes over where you
just removed the bolts from. Once lined up replace the bolts
and tighten.
›Handle bars: Pick up handle bar and stem and remove the
plastic cover from the bottom. Slide the stem down the front
suspension shaft. Locate the 6mm Allen key hole at the top of
the stem, adjust the height to suit the rider then align the bars
straight and tighten the Allen key bolt.
›Front wheel: Place bike in a bike maintenance stand or turn up
side down so the bike is standing on the handlebars and saddle
but again try to do this on a non abrasive surface to avoid
damage. (remove battery first in order to lighten and make it
easier to manoeuvre the bike) Once in position take the front
wheel and the quick release skewer/axle bolt. Undo the plastic
end cap and take off one spring (leaving one spring on). Slide
the bolt through the Centre of the front wheel until it comes
out the other side, then place the spring back on first (small
end first) followed by the plastic end cap and loosely tighten.
Pick the wheel up and slide into the slots provided on the front
fork and push downwards until it stops. Once aligned you can
tighten up the skewer bolt. (lever should point upward when
fitted correctly)
›V brake: Release brake cable with 5mm Allen key then adjust
accordingly and re-tighten. Spin the wheel to make sure it spin
freely. You can make minor adjustments if one side is touching
the rim and the other isn’t by turning the small screws located
on the side of the lever arms.
›Pedals: Locate pedals, separate left and right pedals indicated by
L / R print on threaded end of the pedal. Screw in each pedal in
to the crank arms with your fingers ensuring not to cross thread
them. Once located correctly, tighten with 15mm spanner.
Note: Your wheel should fully stop once the brake lever
is depressed halfway. If it does not stop, re-adjust them
accordingly.
Getting Started and how to use your power assistance:
Once your bike has been safety checked and is ready to ride the
next step is to turn on the electric. To do this, locate the ignition
key at the left hand side of the battery. Place the key in the
ignition and turn it clockwise until it stops.
Press the power button on the LED display on the handlebars. In
doing this the display should light up with red LED lights.
Once turned on the display will indicate battery life and it will
automatically select the lowest level of pedal assist. This will be
indicated by one red LED light nearest the minus sign of the
assist part of the display.
At this point if you start to ride the bike the PAS assistance will
automatically kick in and assist you whist pedaling. (Tip: stay
on the lowest level until you become confident enough to
increase the power) You can increase the level of assistance
simply by pressing the + button, this will be indicated by the
LED light moving closer to the + sign. You can repeat this until
you reach maximum assistance. (15.5 M.P.H) To come back down
the assistance levels simply press the - button. IMPORTANT:
Please be aware that the assistance is also sensitive to how fast
you pedal and will only give you maximum assist when you are
pedaling relatively fast. (this applies in most levels selected)
To turn off the assistance so you are only using manual pedaling
either press the power button or move down through the assist
modes with the - button until the LED no longer is lit up.
On the right hand side of the handlebars you will find (if fitted)
a half twist grip throttle. When the bike is turned on, the throttle
is active and operates independently of pedaling, a bit like a
moped. (no requirement to pedal) Please note the red isolation
button also needs to be in the depressed position for the
throttle to be on.
Simply twist the half grip throttle and it will propel the bike. It is
limited though to what level of assistance you have selected on
the PAS. (remember using the throttle will use more battery life
up quicker).
To turn the lights on/off simply hold down the + button for a
few seconds
IMPORTANT: When using the throttle try to avoid hill starts
and only use pedaling when the bike seems under strain to
avoid motor burnout. In not doing this it can also void your
warranty.
LED display
Power button
5 Speed pedal assist (PAS)/Lights
Battery Level
Twist to operate
Isolation button to turn throttle
on/off.
*See the next page if your bike is fitted with LCD display

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TC480 LCD Display Manual Display Description
Display Function Description
Speed Speed, display unit by MPH
ODO/TRIP
ODO for accumulative total mileage
TRIP for single mileage
Switch by function key
Battery indicator Residual electricity display
Cruise identification Display, for cruise state
Wheel diameter set Manufacturer used to set up the diameter of the wheel
Throttle fault Display, throttle abnormal
Brake instruction Display when brake, If displayed when not braking, possible brake
fault. Contact dealer
Light instruction Display, lighting backlight
Motor fault Display, Motor hall fault
Model
Function TC428 TC430 TC470 TC480 TC485 TC486
Battery indicator ■ ■ ■ ■ ■ ■
Auto dormancy ■ ■ ■ ■ ■ ■
3 Speed PAS ■ ■ ■
Manual cruisehrottle propel ■ ■ ■
Pedal/throttle ■ ■ ■
5Speed PAS ■ ■ ■
Instantaneous power display ■ ■ ■
Speed ■ ■ ■
ODO/TRIP ■ ■ ■
Average speed display ■ ■
Intelligent error codes display ■ ■
Kilometer/mile Unit switch ■ ■

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Key Operation Display Function Description
1x briefly
ON, Once briefly
when on turns lights
ON/OFF
Press once turns on TC480. After this,
Illumination is switched on/off with a key
press
2 x briefly Resets the Trip Meter Click and turn on /off the light
1x long OFF Pressing this button for longer switches
the display off
1x briefly PAS Increase Every click, PAS increase a level, total of
five assist levels
2 x briefly ODO Mileage Press 2 twice, ODO mileage is displayed
1x long ODO Mileage Reset Long press for 5 seconds resets the ODO
mileage
Key Operation Display Function Description
1x briefly PAS Decrease
Every click, PAS moves down a level,five
levels to choose from, when bottom bar
is flashing PAS is off
2 x briefly Trip Mileage Press 2 times ,TRIP, mileage is displayed
1x long Triggers walk assist Long press/hold = walk assist (6kmh)
1x long Set wheel diameter
Long press at the same time, Speed
display adjustment. Release then Press
again setting wheel diameter. After
setting,long press at the same time to
return to home screen.
1x long
Set the working
voltage
Press and hold three buttons for 8
seconds and select the right voltage
using the up/down button
Display Description
Display Function Description
Controller fault Display, Controller failure
Current instruction Points 5 level display the current current value
PAS instruction 1-5 file display speed PAS

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Battery Charging & Removal:
To charge the battery: This can either be done in situ or via removing the battery first. The
charge point is situated on the right hand side of the battery.
Turn on the charger first prior to plugging it in to the battery (the charger should indicate a
green light). When plugging the charger in to the charge point the light will turn from green to
red to indicate it is charging. It will then change from red to green to indicate when it is charged.
(you can then remove the charger)
Step 1
Insert the key in to the lock found near the front of the battery rack. Push the key in and turn the
key anticlockwise 180 degrees. This should release the lock.
Step 2
Once the lock has released place fingers on the underside of the battery at the back and your thumb on the battery rack. Using you
thumb for leverage pull the battery backwards until it starts to slide out. It may be a little stiff but it should still pull out relatively
easily. If it doesn’t check the lock has been turned the correct way. Clockwise will lock, anticlockwise will unlock.
Battery Charging & Removal Continued
Replacement
To replace the battery it is imperative you line up the grooves on the battery casing with
the locating plate. If you Fail to do this unnecessary damage can be caused when later
trying to remove it. Also the battery will not fit correctly at the connection end.
✗
Do Not: force the battery in and out if it is stiff to do so.
When fitted correctly it should slide in and out easily.
✓
Once the battery is located correctly slide it all the way down until it stops. If fitted
correctly the battery should slide all the way in with out the need for excessive force
being required. Lock it back in by turning the key 180 degrees clockwise and your ready
to go riding.

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Maintenance:
Maintaining your bike ensures you will get the most out of every
ride and increases the longevity of your RooDog electric bike.
How much you can do your self really depends on your skill,
knowledge, experience level and if you have the necessary tools
for the job.
If there is is anything you do not understand or are unsure
of how certain things work it is always best to contact your
RooDog dealer for advice. Disclaimer:…Please be aware general
maintenance is not covered by the warranty and is therefore a
service that will be chargeable.
Before every ride:
›Check brakes, Lights, gears and tyre pressures are correct.
›Check fasteners, bolts and anything else that may come loose
over time.
›Check battery is fully charged, or at least has enough charge to
complete your planned journey.
Weekly:
›Clean the bike, including chain ring and gears – (do not use
excessive water around electrical parts)
›Oil the chain, and keep all moving parts well lubricated and free
from damp.
Every month:
›CHARGE BATTERY IF NOT IN USE FOR AT LEAST 1 – 2 HOURS
TO KEEP FROM AFFECTING YOUR WARRANTY
›Check for worn brake pads and replace if necessary.
›Check headset for looseness by rocking the bike back and
forth whilst having the brakes applied. If loose have your
dealer check it.
›Check free movement of handlebar. If tight have deal check it.
›Check cables for free movement, rust, kinks and fraying.
Replace if necessary
›Check wheel spokes are all tighjt and wheel spins true. Have
your dealer fix it if they are not. (spokes can break and wheel
rims can be bent if this is not regularly checked)
›Check tyre for tread and check sidewalls are in good condition.
Replace if necessary.
Every 3000 miles or annually:
›Have the bike inspected and serviced at your local dealer
including general inspection of the hub motor and all
electrical parts.
Maintenance Continued:
Tyre pressures:
›Tyre should be routinely checked for correct pressure. (this is
stated on the tyre side wall). Failure to do this will result in tyre
or rim damage, more energy will be required to propel the
bike (meaning less miles per charge) and possibly may even
result in a puncture.
Repairing a puncture:
›If you have a puncture we recommend you have it repaired by
a specialist.
›To remove the rear wheel you must first separate the electric
hub motor from the bike. In order to do this, locate the cable
coming out of the hub motor and follow it along to the quick
release (QR) plug. Disconnect the plug and all clips and ties
before attempting to remove the rear wheel.
›Prior to removing the wheel from the frame take note how
all the washers are situated so you can replace them in the
correct order in which they came off.
›When replacing the wheel back in the frame, ensure the bolts
are aligned correctly (you may need a 10mm spanner to
help) and seated right and all washers are in correctly before
tightening up the nuts to hold it in position.
›Finally reconnect the motor plug fully making sure the
arrows line up correctly. (incorrectly replaced in may result in
a sudden lose of power or may even damage the contacts
connecting the motor)
Motor QR plug:
Press here to release
then pull apart.

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General Specifications
Motor: 250w 36v last generation rear wheel hub brushless
motor with max speed of 15.5 mph which is
allowed by UK/EU regulation
Gears: Shimano 7 speed megarange
Battery: 36v 13.2 Ah lithium-ion (standard) or 36v 16Ah
upgrade
Tyres: Kenda 26 inch
Charge time: 4 - 6 hours from flat Frame: 6061 aluminum alloy
Range: Up to 40 miles per full charge, dependent on
weight of cyclist, frequent use of pedal assist,
pressure in tyres & terrain etc. (please note frequent
use of throttle and hill climbing will significantly
reduce the range of the battery)
Lights: LED lights front and rear
LCD Display: Battery indicator, management of 5 speed PAS, LED
lights, trip meter and speed read out.
Front
fork:
Top Gun aluminum alloy suspension fork.
Power
modes:
Pedal only, pedal assist PAS (a combination of
pedaling and motor) If applicable throttle only
mode. (no pedaling required)
Brake: Front & Rear v brake
Rims: Aluminium alloy, double wall. Inner 19mm Max
load:
120KG (18.9 stone). Including rider and all
luggage.
Weight: 23 KG including battery 20 KG without

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Warranty:
Requirements for warranty:
›Please retain your receipt as proof of purchase as this is your
warranty and warranty will start from the date of purchase.
›Warranty is non transferable and only applies to original owner.
›Warranty covers – main bike frame, front forks, mud guards,
wheel rims, gears, bearings, motor casing and hub motor, LED
controller display, brakes (excluding brake pads), battery and
charger.
Items covered by 2 year warranty:
›Battery (provided cared for in conjunction with battery care
instructions)
›Motor casing & Hub Motor
›Bike frame
All other parts covered by the warranty are guaranteed
for a period of 12 months.
Exclusions from warranty:
›When subject to neglect or misuse or resulting in damage due
to an accident.
›Poor maintenance or modifications that no longer complies
with regulations or original technical specifications.
›Damage due to external causes such as left out in heavy rain, or
long term weathering causing rust and decay etc.
›The bike is put up for hire.
›The Battery is used incorrectly or tampered with (warranty seal
is broken). This also applies to charging. (always use the charger
provided by the manufacturer)
›Battery is not cared for in conjunction with the battery care
instructions provided.
Items not covered:
Brake pads, tyres, lights and cables or anything else that can be seen as consumables. These parts can however be purchased
from RooDog Ltd or from your local Retailer/bike shop.
Troubleshooting
Problem Possible Causes Solution
Power on but motor not
working:
›Motor not connected correctly.
›Rotation disc damaged or not close enough to
sensor.
›Brake lever is pulled in triggering the cut off sensor.
›Loose connection or controller fault.
›Check connection plug is pushed
together fully.
›Clean and push closer if needed.
Contact dealer if damaged.
›Make sure both brake levers are fully out
not triggering the sensor.
›Contact your dealer.
No Power at all: ›Uncharged or dead battery.
›Key not turned on.
›Faulty switch or loose connection somewhere. i.e
the LED display.
›Faulty controller
›Recharge the battery and try again. If
problem remains then contact your
dealer.
›Check the key is on position
›Check the connections of the LED
display, the motor and the battery.
›Contact your dealer.
Travelling shorter distances
per charge than rated:
›Hill climbing, frequent stop/starting, head wind or
heavy load, excessive use of throttle.
›Tyre pressures too low.
›Battery under charged or faulty charger.
›Battery capacity loss or damage
›Use 1.1 pedal assist and pedal harder.
Reduce the use of throttle and lighten
the load when ever possible.
›Inflate tyre to correct amount indicated
on tyre sidewall.
›Charge the battery or contact dealer.
›Contact dealer to inspect.

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Troubleshooting Continued:
Problem Possible Causes Solution
Charging:
Charger light stays green
when I plug in to the battery.
Why? (the light should turn
red to indicate the battery is
charging and green when it
is full)
›Battery is already full.
›Charger lead not connected to the battery properly
›Fault with the charger.
›The battery has gone in to sleep mode due to not
been charged to protect the cells.
›Drain some power by riding the bike
and then retry charging.
›Check the connection.
›Contact Dealer.
›Contact Dealer.
Charger doesn’t work: ›Fuse has blown.
›Has been damaged through misuse.
›Change fuse and retry.
›Contact dealer.
Important:
Always use the charger supplied by the manufacturer to avoid damaging your battery

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Black
Pantone Red 032C
Pantone Blue 072C