Rose electronics Orion XTender OT2-SLDTXUD1D User manual

Orion XTender
Modular CATx/Fiber Extender • 2/4/6
/21-Card Chassis
Installation
and
Operation Manual
10707 Stancliff Road
Houston, Texas 77099
Phone: [phone]
[email protected]

LIMITED WARRANTY
Copyright Rose Electronics 2017. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including
photocopying and recording, without the prior written permission of Rose Electronics.
manual-orion-xtender-2017-08-23
Rose Electronics warrants the Orion XTender to be in good working order for one year from the date of
purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at
any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as
set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts
become the property of Rose Electronics. This limited warranty does not include service to repair damage to
the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including static
discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,
you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location, and to use the original shipping container or its equivalent. You must call for a return
authorization number first. Under no circumstances will a unit be accepted without a return authorization
number. Contact an authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A
PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS
OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE REMEDY
SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE
ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST
SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR
THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER
PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.

This is to certify that, when installed and used according to the instructions in this manual, together with the
specified cables, the Orion XTender units listed in this manual are shielded against the generation of radio
interferences in accordance with the application of Council Directive 2014/30/EU and 2014/35/EU as well as
these standards:
EN 55022: 2010/AC:2011 (Class A)
EN 55024:2010 + A1:2015
EN 61000-3-2:2014
EN 61000-3-3:2013
EN 61000-6-2:2005
This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at their own expense.
The product safety of the devices is proven by their compliance with the following standards:
IEC 60950-1/A1:2010
EN 60950-1/A12:2011/A1:2010/A11:2009
UL 60950-1-2007
CAN/CSA-C22.2 60950-1-07
The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and
electronic equipment (WEEE). The device labels carry a respective marking.
These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June
2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment
(RoHS 2, RoHS II). The device labels carry a respective marking.

TABLE OF CONTENTS
Contents Page #
Disclaimer 7
System Introduction 7
Features 7
Compatibility 8
Package contents 8
System Overview 10
Orion XTender Models 11
Orion Xtender Chassis Types 11
Orion XTender Card Types 12
DVI Cards 12
1 x Single-Link DVI-D Cards 12
1 x Dual-Link DVI-D Cards 13
2 x Single-Link DVI-D Cards 14
1 x DVI-I (VGA) Cards 15
HDMI Cards 16
1 x HDMI Video-Only Cards 16
1 x HDMI with USB HID Cards 17
1 x HDMI with Redundant Link Cards 18
1 x HDMI with Local Video Out Cards 19
1 x HDMI with Local Video Out and Redundant Link Cards 20
Standalone Upgrade Cards 21
Embedded Upgrade Cards 22
Embedded Upgrade Cards with USB-HID 22
Embedded Upgrade Cards with USB 2.0 23
Embedded Upgrade Cards without USB 24
Orion Xtender Units 25
Units with 2-Card Chassis 26
Units with 4-Card Chassis 28
Units with 6-Card Chassis 34
Installation 38
Extender Module Setup 38
Setup of Upgrade Modules 39
Upgrade Module Analog Audio / Serial: 39
Upgrade Module Serial RS422: 39
Upgrade Module Digital Audio: 39
Upgrade Module USB-HID: 39
Upgrade Module PS/2: 39
Upgrade Module USB 2.0 Embedded: 39
Upgrade Module USB 2.0: 39
Status LEDs 40
Video Cards 40
Embedded Upgrade Cards 42

Digital Audio Only Embedded Upgrade Card 42
USB-HID Only Embedded Upgrade Card 43
USB 2.0 Only Embedded Upgrade Card 44
Standalone Upgrade Cards 45
First Generation USB 2.0 Standalone Upgrade Card 45
Second Generation USB 2.0 Standalone Upgrade Card 46
Operation 47
Transmission Parameters 47
Command Mode 47
DDC Settings 48
Downloading DDC Information from Console Monitor 48
Working with the DDC Information File 49
USB-HID Ghosting 49
Configuration File 50
Transmitter Settings 51
Receiver Settings 51
Transmitter AND Receiver Settings 52
Shared Operation of Redundant Interconnects on Transmitters 52
Shared Operation of Redundant Interconnects on Receivers 52
Troubleshooting the Orion Xtender System 53
General Failures 53
Blank Screen 53
Video Card USB HID Failure 54
Serial Connection Failure 54
Analog Audio Failure 54
Digital Audio Failure 55
USB HID Only Embedded Upgrade Card Failure 55
USB 2.0 Only Embedded Upgrade Card Failure 56
First Generation USB 2.0 Standalone Upgrade Card Failure 56
Safety 57
Maintenance and Repair 58
Technical Support 58
Figures Page #
Figure 1.System Overview 10
Figure 2.Orion XTender Chassis Types 11
Figure 3.DVI Cards: 1 x Single-Link DVI-D Cards Part 1 12
Figure 4. DVI Cards: 1 x Single-Link DVI-D Cards Part 2 13
Figure 5. DVI Cards: 1 x Dual-Link DVI-D Cards 13
Figure 6. DVI Cards: 2 x Single-Link DVI-D Cards 14
Figure 7. DVI Cards: 1 x DVI-I (VGA) Cards 15
Figure 8.HDMI Video-Only Cards 16
Figure 9. HDMI Cards: 1 x HDMI with USB HID Cards 17
Figure 10. HDMI Cards: 1 x HDMI with Redundant Link Cards 18

Figure 11. HDMI Cards: 1 x HDMI with Local Video Out Cards 19
Figure 12. HDMI Cards: 1 x HDMI with Local Video Out and Redundant Link Cards 20
Figure 13. Standalone Upgrade Cards: USB 2.0 21
Figure 14. Embedded Upgrade Cards with USB-HID 22
Figure 15. Embedded Upgrade Cards with USB 2.0 23
Figure 16. Embedded Upgrade Cards without USB Part 1 24
Figure 17. Embedded Upgrade Cards without USB Part 2 25
Figure 18. Units with 2-Card Chassis Part 1 26
Figure 19. Units with 2-Card Chassis Part 2 27
Figure 20. Units with 4-Card Chassis Part 1 28
Figure 21. Units with 4-Card Chassis Part 2 29
Figure 22. Units with 4-Card Chassis Part 3 30
Figure 23. Units with 4-Card Chassis Part 4 31
Figure 24. Units with 4-Card Chassis Part 5 32
Figure 25. Units with 4-Card Chassis Part 6 33
Figure 26. Units with 6-Card Chassis Part 1 34
Figure 27. Units with 6-Card Chassis Part 2 35
Figure 28. Units with 6-Card Chassis Part 3 36
Figure 29. Units with 6-Card Chassis Part 4 37
Figure 30. Status LEDs on DVI-D Single Link and DVI-D Dual-Head / Dual-Link Video Cards 40
Figure 31. Status LEDs on HDMI Video Cards 41
Figure 32. Font Panel LED on DVI-I (VGA) Video Card 42
Figure 33. Status LED on Digital Audio Only Embedded Upgrade Card 42
Figure 34. Status LEDs on USB-HID Only Embedded Upgrade Card 43
Figure 35. Status LEDs on USB-2.0 Only Embedded Upgrade Card 44
Figure 36. Status LEDs on First Generation USB 2.0 Standalone Upgrade Card 45
Figure 37. Status LEDs on Second Generation USB 2.0 Standalone Upgrade Card 46
Figure 38. Sample Configuration File 50
Figure 39. DVI-D and DVI-I Single-Link Connector Pinouts 66
Figure 40. DMS-59 Dual-Link Connector Pinouts 67
Figure 41, HDMI Connector Pinouts 68
Figure 42.USB Type A Connector Pinouts 68
Figure 43. USB Type B Connectors Pinouts 68
Figure 44. Mini USB Type B Connector 69
Figure 45. PS/2 Connector Pinouts 69
Figure 46. RJ45 Connector Pinouts 69
Figure 47. Fiber SFP Type LC Connector Pinouts 69
Figure 48. Power Supply Connector Pinouts 70
Figure 49. D-Sub 9 (Serial) RS232 and RS422 Connector Pinouts 70
Figure 50. 3.5 / 6.35 mm Stereo Jack Plug Pinouts 71
Figure 51. RCA (Cinch) Connector Pinouts 71
Figure 52. Mini-XLR Connector Pinouts 71
Figure 53. TOSLINK Connector Pinouts 71

Tables Page #
Table 1. Compatible Devices 8
Table 2. Video Card LEDs: LED 1 and 2 - Connection Status 41
Table 3.Video Card LEDs: LED 3 & 4 (on Dual-Head / Dual-Link Card Only) - USB and Video Status 41
Table 4. HDMI Video Card LED: LED 4 - Locally Connected Source Status 41
Table 5. DVI-I (VGA) Video Card: Front Panel Connection Status LED' 42
Table 6. Status LED 1 on Digital Audio Only Embedded Upgrade Card 42
Table 7. Status LEDs on USB-HID Only Embedded Upgrade Card 43
Table 8. Status LEDs on USB 2.0 Only Embedded Upgrade Card 44
Table 9. Status LEDs 1 and 2 on First Generation USB 2.0 Standalone Upgrade Card 45
Table 10.Status LED 3 on First Generation USB 2.0 Standalone Upgrade Card 45
Table 11. Status LEDs 1-2, 4-9 on Second Generation USB 2.0 Standalone Upgrade Card 46
Table 12. Status LED 3 on Second Generation USB 2.0 Standalone Upgrade Card 46
Table 13. Command Mode Operation 47
Table 14.Hot Key' Options 48
Table 15. USB-HID Ghosting Hot Keys 49
Table 16. Transmitter Configuration File Settings 51
Table 17. Receiver Configuration File Settings 51
Table 18. Configuration File Settings Required by Both Transmitter and Receiver 52
Table 19. Keyboard Commands for Shared Operation of Redundant Interconnects on Receivers 52
Table 20. Troubleshooting General Failures 53
Table 21. Troubleshooting Blank Screen at Receiver 53
Table 22. Troubleshooting Video Card USB HID Failure 54
Table 23. Troubleshooting Serial Connection Failure 54
Table 24. Troubleshooting Analog Audio Failure 54
Table 25.Troubleshooting Digital Audio Failure 55
Table 26.Troubleshooting USB HID Upgrade Module Failure 55
Table 27.Troubleshooting USB 2.0 Only Embedded Upgrade Card Failure 56
Table 28.Troubleshooting First Generation USB 2.0 Standalone Upgrade Card Failure 56
Table 29. HDMI Audio Specifications 59
Table 30. Serial Interface Specifications 61
Table 31. RS422 Serial Interface Specifications 61
Table 32. Analog Audio Specifications 62
Table 33. Analog Audio USB 2.0 Specifications 62
Table 34. Digital Audio Specifications 63
Table 35.CATx Cable Specifications 64
Table 36. Maximum Acceptable CATx Cable Lengths 64
Table 37, Fiber Cable Specifications 65
Table 38. Maximum Acceptable Fiber Cable Lengths 65
Table 39. DVI-D Single-Link Connector Pinouts 66
Table 40. DVI-D Single-Link Connector Pinouts 67
Table 41. DMS-59 Dual-Link Connector Pinouts 67
Table 42. HDMI Connector Pinouts 68
Table 43. USB Type A Connector Pinouts 68
Table 44. USB Type B Connector Pinouts 68

Table 45. Mini USB Type B Connector Pinouts 69
Table 46. PS/2 Connector Pinouts 69
Table 47. RJ45 Connector Pinouts 69
Table 48. Fiber SFP Type LC Connector Pinouts 69
Table 49, Power Supply Connector Pinouts 70
Table 50. D-Sub 9 (Serial) RS232 Connector Pinouts 70
Table 51. D-Sub 9 (Serial) RS422 Controlled Device Connector Pinouts 70
Table 52. D-Sub 9 (Serial) RS422 Controlling Device Connector Pinouts 70
Table 53. 3.5 / 6.35 mm Stereo Jack Plug Pinouts 71
Table 54. RCA (Cinch) Connector Pinouts 71
Table 55. Mini-XLR Connector Pinouts 71
Table 56. TOSLINK Connector Pinouts 71
Table 57.Orion Xtender Chassis Part Numbers 72
Table 58. Orion Xtender Chassis AC Power Supply Requirements 72
Table 59. Orion Xtender Chassis DC Power Supply Requirements 72
Table 60. Orion Xtender Power Requirements 73
Table 61. Orion Xtender Environmental Specifications 73
Table 62. Orion Xtender Chassis Physical Dimensions 74
Table 63. Orion Xtender Shipping Weights 74
Appendices Page #
Appendix A – General Specifications 59
Interfaces 59
DVI-D Single Link 59
DVI-I Single Link 59
DVI-D Dual Link 59
HDMI Single-Link 59
Video: 59
Audio 59
3D 59
HDCP 59
USB-HID 60
Keyboard 60
Mouse 60
Other USB-HID devices 60
PS/2 60
Keyboard 60
Mouse 60
USB 2.0 (transparent) 60
RJ45 (Interconnect) 60
Fiber SFP Type LC (Interconnect) 60
Serial Interface 61
RS422 Serial Interface 61
Analog Audio Interface 62

Digital Audio Interface 63
Interconnect Cable 64
CATx 64
Fiber 65
Supported Peripherals 66
USB-HID Devices 66
USB 2.0 Devices 66
Connector Pinouts 66
Video Connectors 66
DVI-D and DVI-I Single-Link Connector 66
DMS-59 Dual-Link Connector 67
HDMI Connector 68
HID Connectors 68
USB Type A Connector 68
USB Type B Connector 68
Mini USB Type B Connector 69
PS/2 Connector 69
Interconnect Connectors 69
RJ45 (CATx) Connector 69
Fiber SFP Type LC Connector 69
Power Supply Connector 70
Power Supply Connector 70
Serial Connectors 70
D-Sub 9 (Serial) Connector for RS232 and RS422 70
Analog and Digital Audio Connectors 71
3.5 / 6.35 mm Stereo Jack Plug 71
RCA (Cinch) Connector 71
Mini-XLR Connector 71
TOSLINK Connector 71
Appendix B – Part Numbers 72
Appendix C – Power Supply 72
AC Power Supply 72
DC Power Supply 72
Power Requirements Per Unit 73
Appendix D – Environmental Conditions 73
Appendix E – Physical Specifications 74
Physical Dimensions 74
Shipping Weights 74

INTRODUCTION
Orion Extender Installation and Operation Manual 7
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no
responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting
from the use of the information contained herein. The manufacturer reserves the right to change the
specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances
outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury
arising directly or indirectly from the use of this product.
System Introduction
Thank you for choosing the Rose ElectronicsOrion XTender, a high-performance, long distance, multi-
function digital KVM Extender. The product increases the distance between a source (computer, CPU) and its
console (display, keyboard, mouse, and other peripheral devices). It is compatible with CATx (Twisted Pair)
interconnect cables or fiber interconnect cables. The fiber models of the Orion XTender are especially suitable
for environments with high electromagnetic activity, where electromagnetic interference can affect maximum
distance and signal reliability.
The modular structure of the Orion XTender product family accommodates a variety of applications by offering
the flexibility of customization. Each extender card can be installed in one of four unique frame assemblies: 2,
4, 6, or 21 cards per frame. The DVI and HDMI extenders support high resolution video up to 1920 x 1200 @
60 Hz, Full HD (1080p) and 2K HD (2048 x 1152). USB-HID signals for mice, keyboards or other USB pointing
devices are also extended. A multi-stage compression algorithm maximizes data flow and provides a
consistently clear image for HD video signals. Several options are available for each module, including analog
or digital audio, USB 2.0, VGA inputs and RS232 serial data transmission. Extension distances up to 460 ft
(140 m) with CATx cables or 32808 ft (10 km) with fiber cables are supported.
The system consists of two components: a Transmitter and a Receiver. The Transmitter connects to a
computer’s DVI-D video output, USB keyboard and mouse ports, USB 2.0 device ports, audio input/output
connectors and a serial port. The receiver can connect directly to DVI-D video displays, USB keyboards and
mice, USB 2.0 devices, powered speakers, a microphone and/or serial device. Depending on the model, the
Transmitter and receiver are connected with industry standard CATx or fiber cables.
Features
Superior image quality at all supported resolutions
Transfer of DVI signals over distances up to 32,808 ft (10 km) over fiber cable, and up to 460 ft (140 m)
over CATx cable
Supports video resolutions up to 1920 x1200 @ 60Hz, Full HD (1080p) and 2K HD (2048x1152)
Supports USB 1.1 and USB 2.0 peripherals.
Multi-head video models available
Four frame types are available: 2, 4, 6 or 21 cards per frame
High mounting density using a 19” rack mount kit (up to 3 devices can be placed in a 19”/1U)
All connectors on one side
Power supplies included
Supports all operating systems
Compatible with Orion X KVM Switches
Available options include: 2 additional USB-HID connections, transparent USB 2.0, digital audio interface,
VGA input, redundant power supply (load sharing), and serial interface (RS232) with analog audio