Rugged CCTV PATC-G4028 User manual



USER MANUAL
Portable All-Condition Rugged PTZ Camera
(Thermal Imaging Version)






Safety Notes
Thank You for Choosing Our Portable All-Condition Rugged PTZ Camera!
When you open the box:
1. Check that the packing and the contents are not visibly damaged. Contact the retailer immediately
if any parts are either missing or damaged.
2. Make sure if the contents are all included as per the packing list.
3. Do not attempt to use the device with missing or damaged parts. Send the product back in its
original packing if it is damaged.
[Note] The information contained in the document is subject to change without notice.



Table of Contents
Safety Notes --- Important!!! ........................................................................... 1
About The Product .......................................................................................... 2
Features ......................................................................................................... 2
Functions ........................................................................................................ 3
Technical Data ............................................................................................... 6
Preparation ...................................................................................................... 8
Dip Switch ...................................................................................................... 8
Initial Power On Test ...................................................................................... 9
Installation Place .......................................................................................... 10
Installation ..................................................................................................... 11
Mounts .......................................................................................................... 11
Installation .................................................................................................... 12
Camera Cable Package ............................................................................... 13
Operation ....................................................................................................... 15
Special Control Panel Commands ............................................................... 15
Operation ...................................................................................................... 16
Troubleshooting ............................................................................................ 19
Annex: Dip Switch – Camera Address ........................................................ 20



1
Safety Notes --- Important!!!
The following important notes must be followed carefully to run the camera and respective
accessories in total safety. The camera and relative accessories are called video system in this
section.
 Before installing the camera, please read this manual carefully; when installing please follow
instructions of installation indicated in this manual. Please keep this manual for future use.
 The following installation should be performed by qualified service personnel or system installers
in accordance with all local rules.
 Before powering on the camera, please check the power voltage carefully. Make sure that you
are using the right power source.
 Please put the power cable, video cable and control cable in safe place.
 Do not operate the camera beyond the specified temperature and humidity. The camera’s working
temperature range is between -45℃~+55℃. The ambient humidity range is less than 95﹪.
 When transporting, avoid violent shake or force to the camera.
 To prevent electric shock, do not remove screws or covers of the camera. There are no self-
serviceable parts inside. Refer to qualified service personnel for servicing.
 Video cable and RS485 cable should be far away from other cables. Shielded and independent
wiring is necessary for video and control cables.
 Never aim the lens of the camera at the sun or other extremely bright objects. Otherwise, it may
cause damage.
 When cleaning the camera, please use soft cloth. If the camera is very dirty, wipe it off gently with
a soft cloth moistened with a weak solution of water and a neutral kitchen detergent. Wring all
liquid from the cloth before wiping the camera, then wipe off all remaining dirt with a soft, dry cloth.
Use lens cleaning paper to clean the lens.
 Do not move the camera module manually. In doing so would result in malfunction of the camera.
Do not hold the camera module when carrying the video camera.
 Make sure the camera is far away from area where radiation, X-rays, strong electric waves, or
magnetism is generated.
[Note] Do not point the camera modules to the sunlight. Otherwise, serious damage to the
PTZ camera may occur.



About The Product
2
PATC series Thermal imaging system camera is designed for important video surveillance
application such as Police, Rescue, Border Patrol, Marine, etc. (fixed and mobile video surveillance
application.) It consists of: thermal imaging sensor, high resolution zoom module, precise PTZ
system, optional damping systems. It ensures clear view of details under total dark and/or foggy
environment.
Thermal Imaging Sensor
Built-in Un-Cooled αSi thermal imaging sensor, 384×288, provide clear view in total darkness.
Ex-View HAD CCD Modules
The 28X/36X SONY Ex-View HAD CCD modules provide high resolution quality video effect.
Full Aluminum PTZ Case
The case with high strength is full weather proof, suitable for various tough applications such as
rugged roads, sea, storm weather etc.
New Drive Mechanism
The PTZ camera employs new drive system with high precision and higher holding torque. It does
not generate offset during positioning of Pan and Tilt.
Easy Installation Mounts
The fixed mount can easily fix the PTZ camera firmly onto a metal surface. Meanwhile user can
easily carry the PTZ camera with the handle at the back side.
Features
 Built-in 382*288 full time high sensitive thermal imager, provide clear view under total darkness;
 Integrated HAD 28X zoom module, 550 TVL, 0.0015 Lux
 Aluminum PTZ case with high strength, special Fabrication Processing, full weather proof;
 Fully sealed design, IP index up to IP67, built-in surge and lighting strike protection device;
 Built-in integrated heating and defogging device, working temperature range -45℃ ~ +55℃;
 3 video outputs: thermal video, daylight video and switch video;



About The Product
3
 Precise PTZ system with high precision and higher holding torque, PTZ positioning precision up
to +/-0.05°;
 Protocol & Baud rate self-adaptive, soft address supported, convenient for use;
 Optional damping system, for tough applications;
 Digital image stabilization;
 Image flip for stand / ceiling mount;
 Video freeze;
 Wide Dynamic Range (WDR);
 Day/night (ICR);
 10.8~28V voltage input;
 Auto flip;
 Auto power-off with low power supply.
Functions
Soft Address
The camera address can be programmed with built-in OSD menu or a preset command, and the
user does not need to dismount the camera from field or do any screw work.
Self-Adaption of Baud Rate and Protocol
The camera can automatically identify the protocol and baud rate of the controller and adapt the
camera setting accordingly, with no manual DIP Switch involved.
Day/Night Function
The IR cut filter of camera module inside the camera can be removed by sending special command,
so that the camera can change from color to mono. The picture is clear even if the illumination is as
low as 0.01Lux.
Save/Call Preset
Preset function is that dome saves current horizontal angle and title angle of pan/tilt, zoom and
position parameters into memory. When necessary dome calls these parameters and adjusts




About The Product
4
Pan/Tilt and camera to that position. User can save and call presets easily and promptly by using
keyboard controller or infrared controller. The camera supports up to 256 presets.
Zoom control
User can adjust zoom wide or tele by controller and get desired image.
IRIS control
System defaults Auto IRIS. Camera can adjust immediately according to the alteration of back
ground illumination so that a lightness steady image can be achieved.
You may adjust IRIS by controller to get required image brightness, and call back Auto IRIS by
controlling the joystick.
Auto White Balance
Camera can automatically adjust white balance (WB) according to the alteration of background
lightness to give a true color image.
Back Light Compensation (BLC)
If a bright backlight presents, the subjects in the picture may appear dark or as a silhouette.
Backlight compensation enhances objects in the center of the picture. The camera uses the center
of the picture to adjust the IRIS. If there is a bright light source outside this area, it will wash out to
white. The camera will adjust the IRIS so that the object in the sensitive area is properly exposed.
Auto Cruise
The preset position is programmed to be recalled in sequence. This feature is called auto cruise.
Auto, Random and Frame Scan
Auto Scan: Make the camera scan 360° ranging from the current position.
Random Scan: Make the camera scan 360º ranging from the current position, pause at every 108 º.
Frame Scan: Make the camera scan between two set positions.
[Note] For Frame Scan: The zoom at two limits shall be programmed the same.



About The Product
5
Image Flip
Enable you to view image easily when PTZ is either installed on roof of a car or is mounted on the
ceiling.
Auto Flip
When the camera tilts downward and goes just beyond the vertical angle, the camera rotates 180º.
When the camera rotates (flips), the camera starts moving upward as you continue to hold joystick
in the down position. Once you let go of the joystick after the dome rotates, joystick control returns
to normal operation. The auto-flip feature is useful for following a person who passes directly
beneath the camera.




About The Product
6
Technical Data
ModelPATC‐G4028
ThermalImagingCamera
SensorTypeUn‐CooledαSi
Resolutions384X288
SensorSize25μm×25μm
Focal40mm
FocusElectronic
IRIS1.0
FOV13.7°x10.3°
DetectingRange2000m(Vehicle)
800m(Man)
RecognitionRange800m(Vehicle)
400m(Man)
DigitalZoom1X,2X,4X
VideoDisplayWhite/Black
DaylightImagingCamera
VideoSensor1/4"SONYEX‐View HADCCD
EffectivePixel PAL:752(H)×582(V);NTSC:768(H)×494(V)
Resolution550TVL
VideoSystem PAL/NTSC
OpticalZoom36x
DigitalZoom12X
Lensf=3.4mm(wide)‐122.4mm(tele)
F1.6‐4.5
ViewAngle57.8°(wide)–1.7
°
(tele)
MinIllumination0.01lux
WDRNo
WBAuto
FocusAuto/Manual
IRISAuto/Manual
S/NRatio Notlessthan50dB
BLC On/Off
DigitalImage
StabilizationOn/Off
DNR 1‐5Steps/Off
Day/NightAuto/Manual
PTZ
PanRange360°Continuous
PanSpeedControlspeed: 0.04
°
~90
°
/s;
Presetspeed:120°/s
TiltRange‐15°~90°(AutoFlip)



About The Product
7
VideoSystem PAL/NTSC
TiltSpeedControlspeed:0.3
°
~60
°
/s, adjustable;
Presetspeed:90°/s
Preset256
PresetPrecision±0.05°
PTZstabilityTwoDegreesofFreedomgyroscopePTZstabilitycontrolsystem (Optional)
General
VideoOutput
1ChannelThermalImagingVideo;
1ChannelDaylightVideo;
1ChannelSwitchVideo;
Address0~255
Power35W/50W(HeaterOn)
WorkingTem.‐45℃~+55℃
IPIndexIP67
Anti‐Vibration Pan9g,Tilt15g
WindResistance180km/h
DimensionΦ190(mm)×275(mm) w/o damper
Φ190(mm)×300(mm)withdamper(optional)
Weight6KGSw/odamper
7KGSwithdamper(optional)
Table 1: Technical Data
[Note] The specifications are subject to change without notice.




8
Preparation

This section contains detailed instructions for installing the camera. These instructions assume that
the installer has a good knowledge of installation techniques and is capable of adopting safe
installation methods.
Dip Switch
The factory default is:
CameraAddress Protocol BaudRate
1PelcoD2400bps
The camera can detect and auto program its protocol (Pelco D, Pelco P) as well as baud rate
(2400bps, 4800bps, 9600bps, 19200bps) as per the whole video system.
Only the camera address setting is necessary. There are two ways to program camera address:
 Soft address: via special preset functions (see Section 5.1 Special Control Panel Commands)
 DIP Switch: The switches to configure these settings are located on the main board inside the
camera. See Fig. 1: DIP Switch.
Fig. 1: DIP Switch
The setting list of the camera address is enclosed in Annex..
[Note] The camera shall be rebooted after the switches are programmed.



9
Preparation
Initial Power On Test
To ensure the camera works well after installation, please power on it for an initial test with the
following steps:
1. Connect the camera with correct power supply;
2. Connect control cable, video cable;
3. Power on the camera;
When the camera is powered on, the LED indicators at the front will be on.
1Power(ConstantlyOn)
2Data(Flashing)
Fig. 2: LED Indicators
The camera will run a calibration procedure on power up and show the following messages on
screen.
Fig. 3: On Screen Messages at Power Up
[Note] When Preset 0 is programmed, the PTZ will go to preset 0 on power up. If Preset 0 is
not programmed, the PTZ will go to Home position, i.e. the degrees of Pan/Tilt are 0.
DOME ID：001
PROTOCOL：PELCO-D/P
BAUD：9600
SOFTWARE VER： 1.4.4



Preparation


10
If the camera fails at initialization, the following message will show on screen.
Please refer to the following code to check the failures:
PANFAILFailureofpaninitialization
TILTFAILFailureoftiltinitialization
CAMFAILFailureofzoom camerainitialization
P/TFAILFailureofpanandtilt initializations
T/ZFAILFailureoftiltandzoom camerainitializations
P/T/ZFAILFailureofpan,tiltandzoom camerainitializations
Installation Place
Make sure the installation place has enough space, support strength to install the whole PTZ
camera and its accessories.
DOME ID：001
PROTOCOL：PELCO-D/P
BAUD：9600
SOFTWARE VER： 1.4.4
CAM FAIL
[Note] In case of P/T failure:
If the ambient temperature is below 5℃, the heater will be turned on and the PTZ
camera will do the initialization again.
If the ambient temperature is above 5℃, please reboot the PTZ camera.



11
Installation

Mounts
The PTZ camera provides fixed mounts as standard, and damping system as optional.
Fig. 4: Fixed Mounts (with and w/o damping system)



12
Installation


Installation
To set the baud rate, protocol and camera hard address:
1. Remove the PTZ bottom plate;
2. Set DIP Switch for baud rate, protocol and camera address;
3. Fix the bottom plate. Make sure the sealing is well installed.
Fig. 5: Bottom Plate
4. Take the installation plate out of packing and fix it to the target place as per the plate dimensions
with correct screws.
Fig. 6: Installation Plate
5. Put the camera onto the installation plate. Make sure three installation bolts are in position with
the fixing holes on the plate. Rotate the camera clockwise.



13
Installation

Fig. 7: Mount the Installation Plate
6. Fix the camera to the installation plate with a screw.
Fig. 8: Fix the Installation Plate
Camera Cable Package
Connect the cable with the right pins as per following pictures.



14
Installation


Fig. 9: Cable Package
12PinCable:PinDefinition
1Daylight Video‐ 7RS485+
2Daylight Video+ 8 RS485‐
3DC12V 9ThermalVideo‐
4DC12V 10 ThermalVideo+
5Switch Video‐ 11 GND
6Switch Video+12 GND
[Note] Please make sure the camera is working with a right power supply. Wrong cable
connection may cause damage to the device.
