RuggON LUNA 3 User manual

LUNA 3
User's Manual

© RuggON Corporation. All rights reserved. TRADEMARKS
RuggON logo is a trademark of RuggON Corporation, registered in the United States Patent and
Trademark Office and in other countries. Microsoft and the Windows logo are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of
Microsoft Corporation. The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of
their respective owners.
Images shown in this document may vary slightly from actual products at time of shipping.
Information in this manual is subject to change without notice.

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Table of Contents
About This Manual
Related Information ..................................................................................... 1
Conventions ................................................................................................ 1
Basic Safety Guidelines
Intended Use ............................................................................................... 2
Maintenance and Operation Overview ........................................................ 2
Safety ......................................................................................................... 3
Electrical Hazards ....................................................................................... 3
Environmental ............................................................................................. 3
Radio Transmissions ................................................................................... 4
Cleaning and Servicing ............................................................................... 4
Regulatory and Certification ........................................................................ 4
Lithium Battery Safety Statement ............................................................... 5
Chapter 1. Introduction
About This Guide ........................................................................................ 6
Unpacking the Device ................................................................................. 6
Parts List .................................................................................................... 7
Identifying the Device .............................................................................. ....8
Identifying the Digitizer .............................................................................. 12
Dimensions ............................................................................................... 13
Touch Screen Features .............................................................................14
Chapter 2. Getting Started
First Time Use .......................................................................................... 15
Charging the Battery ................................................................................. 15
Powering the Device On and Off .............................................................. 16
Using the Digitizer ..................................................................................... 18
Removing the Protective Film from the Display ......................................... 19
Chapter 3. Operation
Connecting to External Cabling ................................................................. 22
Installing the Standard Battery ................................................................. 28

ii
Removing the Standard Battery ............................................................... 29
Checking Battery Status………………………………………………………..30
Connecting to a Wireless Network ............................................................. 31
Chapter 4. Using BIOS Setup Utility
When to Use the BIOS Setup Utility ......................................................... 32
Accessing the BIOS Setup Utility.............................................................. 32
Installation an Operating System ............................................................... 33
BIOS Passwords ...................................................................................... 36
EC and BIOS ........................................................................................... 38
Chapter 5. Using the DashON Utility
Overview ................................................................................................... 42
Chapter 6. Troubleshooting
Troubleshoot the Wi-Fi Connection ........................................................... 44
Troubleshoot Operating the Computer ...................................................... 45
Call Product Support ................................................................................. 45
Chapter 7. Maintenance
Cleaning the Device .................................................................................. 46
Returning the Device ................................................................................. 46
Contacting RuggON .................................................................................. 46

1
About This Manual
The LUNA 3 User’s Manual provides instructions for qualified personnel to follow when setting up
a new LUNA 3 device.
This document is intended for use by qualified personnel to compliment the training and expertise,
not to replace it.
Related Information
Current information and manuals are available for download at the following website:
https://www.ruggon.com
Conventions
Bolded or underlined text is used to emphasize the designated information.
A Note is used to provide additional information for the device or settings.
A Caution is used to warn against potential hazards or to caution against unsafe
practices.
A Warning is used to identify immediate hazards for property damage, injury or death.

2
Basic Safety Guidelines
The following safety guidelines are intended to help protect the user from injury and prevent
damage to the hardware.
■ Do not place anything on the AC adapters power cable and make sure the cable is not
located where it can be tripped over or stepped on.
■ Do not cover the AC adaptor as it reduces the cooling.
■ Do not use the AC adapter while it is inside the carrying case.
■ Use only the AC adapter, power cord, and batteries that are approved for use with the device.
Use of another type of battery or AC adapter may cause risk of fire or explosion.
■ If you use an extension cable with the AC adapter, ensure that the total ampere rating of
all products plugged in to the extension cable does not exceed the ampere rating of the
extension cable.
■ If the device is moved between environments with very different temperature and/ or humidity
ranges, condensation may form on or within the device. Avoid damaging the device by
allowing sufficient time for the moisture to evaporate before using the device.
■ When disconnecting cables, pull on the connector or on its strain relief loop, not on the
cable itself. When pulling out or plugging in the connector, keep it evenly aligned to prevent
bending the connector pins.
■ Make sure the temperature for adapter will not be higher than 40 ˚C.
Intended Use
The LUNA 3 rugged tablet is equipped with multi-functional terminals for stationary and
mobile applications in industrial environments such as unmanned, law enforcement,
warehousing, fleet management and manufacturing.
Read the safety guidelines thoroughly before starting any servicing on the device. Read the
guidelines before powering up the device and keep this document for later use.
The operator is solely responsible for any damage resulting from unauthorized modifications to the
device.
Unintended Application Use
The device is not designed for use in life-support systems or critical safety/security systems where
system malfunction can lead to the direct or indirect endangerment of human life. The operator is
fully responsible for using the device in these situations.
Maintenance and Operation Overview
The LUNA 3 is designed and manufactured according to strict controls and following the
stated safety regulations. The following list identifies incorrect operating uses of the LUNA 3.
Incorrect use of the LUNA 3 can lead to hardware damage, safety issues and possible risk to
personnel health:
■ The LUNA 3 is under operation by untrained personnel.
■ The LUNA 3 is not maintained as recommended.
■ The LUNA 3 is not used as intended.

3
Safety
To prevent injury and damage, read the following safety guidelines prior to operating the
device. The manufacturer assumes no liability for any and all damages arising from misuse or
noncompliance with these guidelines.
Electrical Hazards
Cleaning/Servicing: Power Off the LUNA 3
■ Disconnect the LUNA 3 from power before cleaning or servicing it.
Power Adapter
Contact an authorized service personnel for repairs to the power pack. In the event of a blown
fuse after replacing the fuse, contact an authorized service personnel to avoid electrical shock.
Use only Supplied Power Cables
RuggON power cables meet industrial requirements for low-temperature flexibility, UV resistance,
and oil resistance. Use only supplied power cables from RuggON.
If other power cables are used, the following may apply:
■ The operator is solely responsible for the resulting damage.
■ All RuggON warranties are void.
Environmental Hazards
Do not use the LUNA 3 in locations near/with flammable gases or vapor. The
use of electrical equipment in explosive environments can be dangerous.
■ Turn off the device when near a gas station, fuel depot, chemical plant or a place where
blasting operations take place.
Environmental
Ambient Temperature
The LUNA 3 operates on the basis of a passive cooling concept which internal waste heat
is released via the housing surface and requires fresh airflow in the environment.
■ Operating the LUNA 3 with no fresh cooling air may cause overheating and damage to the
device.
■ The operating environment should not be enclosed to prevent the cool air being heated by
the heat waste from the device.
Please avoid contact with high temperature area when using if necessary, the contact time
should be less than 10 seconds to avoid low temperature scaldConnecting and
Disconnecting External Devices
To prevent the considerable damage, the LUNA 3 and the external device should be
disconnected from power when connecting/disconnecting excluding USB devices.
Only Use Authorized Accessories
Only use the supplied cables, power packs and other accessories that have been tested and
approved by RuggON. Contact your local distributor for further information.

6
Radio Transmissions
Permitted Transmission Power
Follow the national regulations for the maximum permitted transmission power.
The operator is solely responsible for this type of operation.
Radio Frequency Limited Locations
Considering the radio frequency limitation in hospitals and aircraft, the LUNA 3 can only
be installed with permission.
Industrial computers may affect the function of implanted medical devices such as pacemakers
and may cause malfunction.
Cleaning and Servicing
■ Disconnect the LUNA 3 from power before cleaning or servicing.
■ Never clean the LUNA 3 with compressed air, a pressure washer or a vacuum cleaner.
■ If necessary, clean the housing of the LUNA 3 with a damp cloth.
■ Clean the touchscreen with a nonabrasive cloth.
Regulatory and Certification
FCC
Contain FCC ID: 2ABTU-AX210D2
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■ Consult the dealer or an experienced radio / TV technician for help.
Any changes or modifications not expressly approved by the grantee of this device could void the user’s
authority to operate the equipment.
This device is operation in 5.15 – 5.25GHz/ 5.925-7.125 GHz frequency range, then restricted in
indoor use only, Outdoor operations in the 5.15 – 5.25GHz/ 5.925-7.125 GHz is prohibit.

5
This device is slave equipment; the device is not radaring detection and not ad-hoc operation in the
DFS band.The operation of this device is prohibited on oil platforms, cars, trains,
boats, and aircraft, except that operation of this device is permitted in large aircraft
while flying above 10,000 feet.
Labeling Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard employs a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions accepted by the FCC with the EUT transmitting at the specified power level in
different channels.
The highest SAR value for the device as reported to the FCC is 1.14 W/kg when placed next to the
body.
CE and UKCA Marking
This product has passed the CE and UKCA test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. Please contact your
local representative for ordering information.
This product has passed the CE and UKCA test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In order to
protect the product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we
strongly recommend the use of CE and UKCA-compliant industrial enclosure products.
According to ISO / IEC Guide 22 and EN 450 14 Manufacturer’s Name: RuggON Corporation.
Manufacturer’s Address: 4F, No. 298, Yang Guang St., NeiHu. Taipei, Taiwan, 11491
Declares, under our sole responsibility, that
Product Name: Rugged Tablet
Model Number: Luna3
Conforms to the following Product Specifications:
RED 2014/53/EU; LVD 2014/35/EU; EMC 2014/30/EU
- EN/ BS EN 300 328 V2.2.2
- EN/ BS EN 301 893 V2.1.1
- EN/ BS EN 300 440 V2.2.1
- Draft EN/ BS EN 303 687 V1.0.0
- EN/ BS EN 55032: 2015+A11:2020
- EN/ BS EN 55035: 2017+A11:2020
- EN/ BS EN 301489-1 V2.2.3
- EN/ BS EN 301489-17 V3.2.4
- EN/ BS EN 62368-1: 2014 + A11 2017
Supplementary information
In addition, the product is battery powered and the power supply provided with this product has been
certified to EN/ BS EN 62368-1: 2014 + A11 2017. As manufacturer, we declare under our sole

6
responsibility that the equipment follows the provisions of the Standards stated above.
Importer of Record
代理商/進口商資訊
<CE>
This device is intended for indoor use only when operating in the frequency range 5150 to 5350/ 5945 to
6425 MHz which is applicable in countries that support WiFi 6E.
<UKCA>
The device is restricted to indoor use only when operating in the 5150 to 5350/ 5925 to 6425 MHz
frequency range.
Lithium Battery Safety Statement
Lithium battery inside. Danger of explosion if battery is incorrectly replaced. Replace only with same or
equivalent type recommended by battery manufacturer.
WARNING – There are no user-serviceable parts in the batteries. Do not disassemble or open, crush, bend or deform, puncture, or
shred the battery. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or
other liquids, or expose to fire, explosion, or other hazard. Do not expose to high temperatures .
WARNING – Improper battery use may result in a fire, explosion, or other hazard.
Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
Avoid dropping the device or battery. If dropped, especially on a hard surface, and the user suspects damage to the battery, take it to
a service center for inspection.
In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the
affected area with large amounts of water and seek medical advice.
Battery usage by children should be supervised.

7
Chapter 1. Introduction
The LUNA 3 is a rugged device equipped with 802.11, Bluetooth and GNSS for wireless data
communications.
The LUNA 3 is a rugged 8” tablet computer capable of 1280 x 800 resolution.
About This Guide
The LUNA 3 User Manual provides instruction for qualified personnel to use as a guide for setup
of the device. This document is not intended to replace the training and expertise of the end-user.
Unpacking the Device
Before you begin the installation or configuration process make sure to inspect all components
and accessories. Contact your representative if there are any missing or damaged items. See
“Contacting RuggON” on page 34.

8
Parts List
The LUNA 3 is shipped with the following items. All other accessories are sold and ordered
separately. For help, contact your local RuggON sales representative. See “Contacting RuggON”
on page 34.
LUNA 3
Power Adapter Stylus or Digitizer & Pen holder

9
Identifying the Device
Front View
1 2
3
4
5
1
Figure 1. Front View
Table 1. Front View
No Item Description
1 Microphone Integrated microphone.
2 Touch screen 10-point capacitive touch
3 Front camera 2.0 Mega-Pixels camera.
4 Light sensor Adjusts the screen brightness according to environment light.
5 Power LED LED indicator for power status
LED Status
Table 2. LED Status
Item Status Descrip
tion
Power
Green: On System power on & battery not charging
Green: Blinking System sleep & battery not charging
Amber: On System power on & battery charging
Amber: Blinking System sleep & battery charging
Red: On System power on & battery low (<10%)
Red: Blinking System sleep & battery low (<10%)
Off System power off & battery not charging

10
2
1
3
4
Top View
Figure 2. Top View
Table 3. Top View
No Item Description
1 Power key Turns the LUNA 3 on or off.
2 Volume + Volume increase.
3 Volume - Volume decrease.
4 P key Programmable function key.
Bottom View
Table 4. Bottom View
1
Figure 3. Bottom View
No Item Description
1 USB 3.1 Type C Connect USB devices or power to the LUNA 3.
1

11
ON
OFF
SIM SD
3
Side View
Left view Right view
2
9
Table 5. Side View
Figure 4. Side Views
No Item Descriptio
n
1 Screw holes Attach pen holder to these two screw holes.
2 Dual micro SIM Option
3 USB 3.1 Type C Connect USB devices or power to the LUNA 3.
3.0
1

12
Rear View
1 2 3
5
5 4
Table 6. Rear View
6
Figure 5. Rear View
No Item Description
1 Expansion bay Remove the cover to find the expansion connector.
2 Expansion bay Remove the cover to find the expansion connector.
3 Rear camera 8.0 Mega-Pixels camera with LED auxiliary light
4 Speaker Embedded speaker for audio output.
5 Securing holes Secure the optional D-rings for the handstrap and shoulder strap
6 Battery To install a standard battery or optional extended battery.

13
Identifying the Digitizer (Optional)
You can use the optional digitizer pen to control your LUNA 3 as with a mouse or keyboard.
Tip
Click Button
Figure 6. Digitizer View
Please make sure the digitizer pen is perpendicular to the screen for best accuracy.
Figure 7. Digitizer Use Note

14
Touch Screen Features
Always use the point of the digitizer for clicking or making strokes on the touch screen.
Never use an actual pen, pencil, or sharp/abrasive object on the touch screen.
The digitizer is used as if it were a pen or pencil. Touch the screen with the tip of the digitizer then
remove the digitizer from the screen.
After each use, replace the digitizer in the digitizer holder for proper care and to preserve the life of
the digitizer.
Using a digitizer is similar to moving the mouse pointer then left-clicking icons on a desktop
computer screen.
The following actions are available through the use of the digitizer:
■ Open applications
■ Choose commands in menu
■ Select options in dialog box or drop-down menu
■ Drag the scroll bar
■ Drag across the text to select content
■ Place the cursor in a text box before typing
A right click is generated by tapping the mouse icon in the system tray. After tapping, the mouse
icon highlights the right button of the icon in red. The next touch screen tap is treated as a right
click. The mouse icon returns to the left button highlighted in red so subsequent taps are treated
as left clicks.
A digitizer replacement kit is available.
To prevent damage or malfunction, always dry the touch screen when wet.

15
Getting Started
Chapter 2. Getting Started
This section provides an outline of the steps necessary to setup a new LUNA 3. A detailed
guide follows the listed items, see as follows.
For additional technical assistance, contact your RuggON representative. See “Contacting
RuggON” on page 34.
It is recommended to installing or remove accessories on a clean, well-lit work
surface. To protect yourself and the device from electrostatic discharge, wear anti-
static wrist straps or place the device on an anti-static mat.
First Time Use
LUNA 3 is under “Battery Ship Mode” and will not power on to preserve the battery and
prevent power loss. To enable “Regular Mode” and activate the battery, please connect the
power adapter to power on.
Charging the Battery
When you use the AC adapter to connect your LUNA 3 to a power outlet, the standard or
extended (optional) battery will automatically begin to recharge.
WLUNA 3 supports 2 USB Type C connections and either one can be used for power chagrining.
Connect the AC adapter to the either USB Type C port for charging;
1. Connect the AC adapter to the DC-IN port
Figure 8. Opening the DC-IN Cover
Please always use AC adapter included in the package. If user wants to use other Type C
PD adapter, please make sure that adapter can provide more than 65 watt power.

Getting Started
16
Powering the Device On and Off
Powering On the Device
Only power on the LUNA 3 after connecting all of the peripherals and cabling.
1. Press and hold the power button until the screen lights. The device runs through the start up
sequence and powers up.
Figure 9. Power On the LUNA 3
Powering Off the Device
■ Start screen:
Tap > Shut down.
■ Desktop screen:
1. Tap and hold at the bottom left corner of the Desktop screen.
2. Tap Shut down or sign out > Shut down.
■
Bot
h Start screen and Desktop screen:
1.
Display charm bar and tap Settings.
2.
Tap Power > Shut down.