RuggON PA-501 User manual

PA501
User's Manual

© 2019 RuggON Corporation. All rights reserved.
TRADEMARKS
RuggON logo is a trademark of RuggON Corporation, registered in the United States Patent and
Trademark Office and in other countries. Microsoft and the Windows logo are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of
Microsoft Corporation. The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of
their respective owners.
Images shown in this document may vary slightly from actual products at time of shipping.
Information in this manual is subject to change without notice.

i
Table of Contents
About This Manual
Related Information .......................................................................................1
Conventions...................................................................................................1
Basic Safety Guidelines
Intended Use .................................................................................................2
Maintenance and Operation Overview..........................................................2
Safety.............................................................................................................3
Electrical Hazards..........................................................................................3
Environmental................................................................................................3
Radio Transmissions .....................................................................................4
Cleaning and Servicing..................................................................................4
Regulatory and Certification..........................................................................4
Lithium Battery Safety Statement..................................................................5
Chapter 1. Introduction
About This Guide...........................................................................................6
Unpacking the Device....................................................................................6
Technical Specifications ................................................................................7
PA501 Configuration Options........................................................................8
Parts List........................................................................................................9
Identifying the Device ..................................................................................10
Dimensions..................................................................................................13
Chapter 2. Getting Started
First Time Use..............................................................................................14
Charging the Battery....................................................................................14
Powering the Device On and Off.................................................................15
Installing the Micro SIM 2 Card ...................................................................16
Removing the Micro SIM 2 Card .................................................................16
Removing the Protective Film from the Display ..........................................17
Chapter 3. Operation
Opening the I/O Compartment Cover..........................................................18

ii
Closing the I/O Compartment Cover ...........................................................19
Connecting to External Cabling...................................................................20
Handstrap, Carrying Handle and Shoulder Strap........................................22
Installing the Standard Battery ....................................................................24
Removing the Standard Battery ..................................................................25
Connecting to a Wireless Network ..............................................................27
Chapter 4. Apps and setttings
Troubleshoot the Wi-Fi Connection.............................................................28
Troubleshoot Operating the Computer........................................................29
Call Product Support ...................................................................................29
Chapter 5. RuggON DashON Utility
Troubleshoot the Wi-Fi Connection.............................................................28
Troubleshoot Operating the Computer........................................................29
Chapter 6. Troubleshooting
Troubleshoot the Wi-Fi Connection.............................................................28
Troubleshoot Operating the Computer........................................................29
Call Product Support ...................................................................................29
Chapter 7. Maintenance
Cleaning the Device.....................................................................................30
Returning the Device...................................................................................30
Contacting RuggON.....................................................................................30

1
About This Manual
The PA501 User’s Manual provides instruction for qualified personnel to follow when setting up a
new PA501 device.
This document is intended for use by qualified personnel to compliment the training and expertise,
not to replace it.
Related Information
Current information and manuals are available for download at the following website:
http://www.ruggon.com
Conventions
Bolded or underlined text is used to emphasize the designated information.
A Note is used to provide additional information for the device or settings.
A Caution is used to warn against potential hazards or to caution against unsafe
practices.
A Warning is used to identify immediate hazards for property damage, injury or death.

2
Basic Safety Guidelines
The following safety guidelines are intended to help protect the user from injury and prevent
damage to the hardware.
■ Do not place anything on the AC adapters power cable and make sure the cable isnot
located where it can be tripped over or stepped on.
■ Do not cover the AC adaptor as it reduces thecooling.
■ Do not use the AC adapter while it is inside the carryingcase.
■ Use only the AC adapter, power cord, and batteries that are approved for use with the device.
Use of another type of battery or AC adapter may cause risk of fire orexplosion.
■ If you use an extension cable with the AC adapter, ensure that the total ampere rating of
all products plugged in to the extension cable does not exceed the ampere rating of the
extension cable.
■ If the device is moved between environments with very different temperature and/ or humidity
ranges, condensation may form on or within the device. Avoid damaging the device by
allowing sufficient time for the moisture to evaporate before using thedevice.
■ When disconnecting cables, pull on the connector or on its strain relief loop, not on the
cable itself.When pulling out or plugging in the connector, keep it evenly aligned to prevent
bending the connector pins.
Intended Use
The PA501 rugged tablet is equipped with multi-functional terminals for stationary and
mobile applications in industrial environments such as logistics, warehousing, fleet
management, manufacturing and the automotive industry.
Read the safety guidelines thoroughly before starting any servicing on the device. Read the
guidelines before powering up the device, and keep this document for later use.
The operator is solely responsible for any damage resulting from unauthorized modifications to the
device.
Unintended ApplicationUse
The device is not designed for use in life-support systems or critical safety/security systems where
system malfunction can lead to the direct or indirect endangerment of human life. The operator is
fully responsible for using the device in these situations.
Maintenance and Operation Overview
The PA501 is designed and manufactured according to strict controls and following the stated
safety regulations. The following list identifies incorrect operating uses of the PA501. Incorrect
use of the PA501 can lead to hardware damage, safety issues and possible risk to personnel
health:
■ The PA501 is under operation by untrainedpersonnel;
■ The PA501 is not maintained asrecommended;
■ The PA501 is not used asintended.

3
Safety
To prevent injury and damage, read the following safety guidelines prior to operating the
device. The manufacturer assumes no liability for any and all damages arising from misuse or
noncompliance with these guidelines.
Electrical Hazards
Cleaning/Servicing: Power Off the PA501
■ Disconnect the PA501 from power before cleaning or servicingit.
Power Adapter
Contact an authorized service personnel for repairs to the power pack. In the event of a blown
fuse after replacing the fuse, contact an authorized service personnel to avoid electrical shock.
Use only Supplied Power Cables
RuggON power cables meet industrial requirements for low-temperature flexibility, UV resistance,
and oil resistance. Use only supplied power cables from RuggON.
If other power cables are used, the following may apply:
■ The operator is solely responsible for the resulting damage;
■ All RuggON warranties are void.
Environmental Hazards
Do not use the PA501 in locations near/with flammable gases or vapor. The
use of electrical equipment in explosive environments can bedangerous.
■ Turn off the device when near a gas station, fuel depot, chemical plant or a placewhere
blasting operations take place.
Environmental
Ambient Temperature
The PA501 operates on the basis of a fanless concept which internal waste heat is
released via the housing surface and requires fresh airflow in the environment.
■ Operating the PA501 with no fresh cooling air may cause overheating and damage to the
device.
■ The operating environment should not be enclosed to prevent the cool air being heated by
the heat waste from the device.
Connecting and Disconnecting ExternalDevices
To prevent the considerable damage, the PA501 and the external device should be disconnected
from power when connecting/disconnecting excluding USB devices.
Only Use AuthorizedAccessories
Only use the supplied cables, power packs and other accessories that have been tested and
approved by RuggON. Contact your local distributor for further information.

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Radio Transmissions
Permitted Transmission Power
Follow the national regulations for the maximum permitted transmission power.
The operator is solely responsible for this type of operation.
Radio Frequency Limited Locations
Considering the radio frequency limitation in hospitals and aircraft, the PA501 can only
be installed with permission.
Industrial computers may affect the function of implanted medical devices such as pacemakers
and may cause malfunction.
Cleaning and Servicing
■ Disconnect the PA501 from power before cleaning orservicing.
■ Never clean the PA501 with compressed air, a pressure washer or a vacuumcleaner.
■ If necessary, clean the housing of the PA501 with a damp cloth.
■ Clean the touch-screen with a nonabrasive cloth.
Regulatory and Certification
Canada
IC No.: 25233-PA501B
Contains IC No.: 25233-MS01PRO
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of the Canadian Department of
Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par le Ministère des Communications du Canada.
Changes and modifications not expressly approved by the manufacturer or registrant of this
equipment can void your authority to operate this equipment under Industry Canada rules.
Les changements et modifications non expressément approuvés par le fabricant ou le détenteur
de cet
équipement peuvent annuler votre droit à utiliser cet appareil en vertu des règles d'Industrie
Canada.
Antenna Statement
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of
a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique
à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la

5
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
Licence exempt
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
this device may not cause interference, and
this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
l'appareil ne doit pas produire de brouillage, et
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES- 003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This Category II radio communication device complies with Industry Canada Standard RSS-310.
Ce dispositif de radiocommunication de catégorie II respecte la norme CNR-310 d’Industrie
Canada.
IMPORTANT NOTE: IC Radiation Exposure Statement
This EUT is compliant with SAR for general population/uncontrolled exposure limits in IC RSS-
102 and had been tested in accordance with the measurement methods and procedures
specified in IEEE 1528. SAR is measured with the device at 0 mm to the extremity, while
transmitting at the highest certified output power level in all frequency bands of the device.
This equipment should be installed and operated with a minimum distance of 0 cm between the
radiator and your extremity. This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter. The County Code Selection feature is disabled
for products marketed in the US/Canada.
IC SAR warning
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio
frequency exposure limits. The Wireless Device should be used in such a manner such that the
potential for human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific Absorption Rate
(“SAR”) limits when installed in specific host products operated in portable exposure conditions.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite d'exposition aux
fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les
contacts humains lors du fonctionnement normal.
Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate –
Taux d'absorption spécifique) d'IC lorsqu'il est installé dans des produits hôtes particuliers qui
fonctionnent dans des conditions d'exposition à des appareils portables.

6
The device could automatically discontinue transmission in case of absence of information to
transmit, or operational failure. Note that this is not intended to prohibit transmission of control or
signaling information or the use of repetitive codes where required by the technology.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful
interference to co- channel mobile satellite systems; the maximum antenna gain permitted (for
devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r.p. limit; and
The maximum antenna gain permitted (for devices in the band 5725-5850 MHz) to comply with
the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate, as
stated in section A9.2(3). In addition, High- power radars are allocated as primary users
(meaning they have priority) of the band 5250-5350 MHz and this radar could cause interference
and/or damage to LE-LAN devices.
FCC
FCC ID: 2ABTU-PA501B
Contains FCC ID:2ABTU-MS01PRO
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment andreceiver.
■ Connect the equipment into an outlet on a circuit different from that to which the receiveris
connected.
■ Consult the dealer or an experienced radio / TV technician forhelp.
Any changes or modifications not expressly approved by the grantee of this device could void the user’s
authority to operate the equipment.
This device is operation in 5.15 –5.25GHz frequency range, then restricted in indoor use only, Outdoor
operations in the 5.15 –5.25GHz is prohibit.
This device is slave equipment; the device is not radar detection and not ad-hoc operation in the DFS
band.

5
Labeling Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Users are able to access information in a device’s settings.
Settings->System->Regulatory information
1. Turn on your device
2. Draw down form top side of device
3. Tap settings icon
4. Slide down and choose system
5. Slide down and choose Regulatory information
RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard employs a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions accepted by the FCC with the EUT transmitting at the specified power level in
different channels.
CE Marking
This product has passed the CE test for environmental specifications when shielded cables are
used for external wiring. We recommend the use of shielded cables. Please contact your local
representative for ordering information.
This product has passed the CE test for environmental specifications. Test conditions for passing
included the equipment being operated within an industrial enclosure. In order to protect the
product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly
recommend the use of CE-compliant industrial enclosure products.
European declaration of conformity
According to ISO / IEC Guide 22 and EN 450 14
Manufacturer’s Name: RuggON Corporation

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Manufacturer’s Address: 4F, No.298, Yang Guang St., Neihu Dist., Tapipei City, Taiwan
Declares, under our sole responsibility, that the product: Product Name: Rugged Tablet
Model Number: PA501B
Conforms to the following Product Specifications:
- RED 2014/53/EU LVD 2014/35/EU EMC 2014/53/EU RED
-ETSI EN 300 328
-ETSI EN 300 330
-ETSI EN 300 893
-ETSI EN 301 489-1
-ETSI EN 301 489-3
- ETSI EN 301 489-17
-ETSI EN 301 489-19
-ETSI EN 301 489-52
- ETSI EN 301 511
-ETSI EN 301 908-1
-ETSI EN 303 413
- ETSI EN 55032: 2015+AC: 2016
-ETSI EN 55035: 2017
- ETSI EN 55024: 2010+A1:2015
- ETSI EN 60950-1:2006/A11:2009 /A1:2010/A12:2011/A2:2013
Supplementary information
In addition, the product is battery powered and the power supply provided with this
product has been certified to IEC 60950-1: 2005 2nd edition +Am1:2009+Am2: 2013. As
manufacturer, we declare under our sole responsibility that the equipment follows the
provisions of the Standards stated above.
Importer of Record
CAUTION - Only approved accessories may be used with this equipment. In general, all
cables must be high quality, shielded, correctly terminated and normally restricted to two
meters in length. Power supplies approved for this product employ special provisions to
avoid radio interference and should not be altered or substituted. Unapproved
modifications or operations beyond or in conflict with these instructions for use may void
authorization by the authorities to operate the equipment.
This RuggOn product has been tested and found to comply with all requirements for CE
Marking and sale within the European Economic Area (EEA). The device has Bluetooth
and wireless LAN approval and satisfies the requirements for Radio and
Telecommunication Terminal Equipment specified by European Council Directive
2014/53/EU. These requirements provide reasonable protection against harmful
interference when the equipment is operated appropriately in a residential or commercial
environment.
The device is intended for connection to European Networks
a. Caution:

5
Risk of explosion if battery replaced by an incorrect type.
Dispose of used batteries according to the instructions.
b. Make sure the temperature for adapter will not be higher than 40 ˚C.
CE RF Power Table

6
Lithium Battery Safety Statement
Lithium battery inside. Danger of explosion if battery is incorrectly replaced. Replace only with same or
equivalent type recommended by battery manufacturer.
Lithium-Ion batteries are classified by the U. S. Federal Government as non-
hazardous waste and are safe for disposal in the normal municipal waste stream.
These batteries contain recyclable materials and are accepted for recycling. Dispose
of used batteries in accordance with local regulations.
WARNING –Non-approved batteries will not function in the device. Use only the
battery for the system for which it was specified. Only use the battery with a charging
system that has been qualified with the system per this standard. Use of an
unqualified battery or charger may present a risk of fire, explosion, leakage, or other
hazard.
WARNING –There are no user-serviceable parts in the batteries. Do not
disassemble or open, crush, bend or deform, puncture, or shred the battery. Do not
modify or remanufacture, attempt to insert foreign objects into the battery, immerse or
expose to water or other liquids, or expose to fire, explosion, or other hazard. Do not
expose to temperatures above +60 °C (+140 °F).
WARNING –Improper battery use may result in a fire, explosion, or other hazard.

5
Do not short circuit a battery or allow metallic or conductive objects to contact
the battery terminals.
Avoid dropping the device or battery. If dropped, especially on a hard surface,
and the user suspects damage to the battery, take it to a service center for
inspection.
In the event of a battery leak, do not allow the liquid to come in contact with the
skin or eyes. If contact has been made, wash the affected area with large
amounts of water and seek medical advice.
Battery usage by children should be supervised.
Power supply safety
WARNING –Use only AC and vehicle adapters intended for the device.
Output rating 19 Vdc, minimum 3.42A. Other external power sources may
damage your product and void the warranty.
Ensure the input voltage on the adapter matches the voltage in your location.
Ensure the Class I adapter has prongs compatible with your outlets and earthing
connection.
The AC power supply is designed for indoor use only. Avoid using the AC power
supply in wet areas.
Unplug the power supply from power when not in use.
Do not short the output connector.

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Introduction
Chapter 1. Introduction
The PA501 is a rugged device equipped with 802.11, Bluetooth and GNSS for wireless data
communications.
The PA501 is a rugged 10.1” tablet computer capable of 1920 x 1200
resolution. The PA501 supports the following operating systems:
■ Android9.0 (Pie) with Google Mobile Services(GMS) certified
About This Guide
The PA501 User Manual provides instruction for qualified personnel to use as a guide for setup
of the device. This document is not intended to replace the training and expertise of the end-user.
Unpacking the Device
Before you begin the installation or configuration process make sure to inspect all components
and accessories. Contact your representative if there are any missing or damaged items. See
“Contacting RuggON” on page 30.
Technical Specifications
Table 1. Technical Specifications
Item
Description
Display
10.1-inch LED Backlight, WUXGA 1920 (W) x 1200 (H)
Touch screen
10-point capacitive touch screen
Brightness
1000 nits TFT LCD
CPU
Qualcomm Snapdragon 660 Octa-core 1.9GHz up to 2.2GHz
Operating System
Android 9.0 (Pie) with GMS certified
RAM
LPDDR4 3GB
Storage
eMMC 32GB
Battery
■
Standard hot swappable battery: 10.8V, 4500mAh,Li-polymer
■
Extended hot swappable battery: 10.8V, 9000mAh,Li-polymer
(optional)
Power Supply
AC 100V ~ 240V, 50~60Hz input; [email protected], 65W
Dimensions (W x H x L)
280 mm (11”) x 23 mm (0.9”) x 195 mm (7.7”)
Weight
1.4 kg (3.09 lbs)

Introduction
7
Item
Description
Wireless
WLAN
Wi-Fi IEEE 802.11 a/b/g/n/ac
Bluetooth
Bluetooth v5.0 class1
WWAN
Option 4G LTE
Sensor
Sensor
Gyroscope, G Sensor, E-compass, Light Sensor
I/O
Docking Connector
30-pin
DC-IN Jack
x1
Micro SIM Card Slot
x2
Audio Jack
x1; headphone / microphone combo
USB
x3; USB2.0 type A x2, USB 3.1 type C x 1 (Display port supported)
RS-232
x1 (Available for option USB 2.0)
Micro SD
x1
Ethernet
x1
Security
ARM® TrustZone®
Data Collection
Camera
■
Front: 8 MP camera
■
Rear: 13 MP camera with LED flashand Auto-focus
GNSS
YES
NFC
Optional
Barcode Reader
Optional
Fingerprint Reader
Optional

Introduction
8
Item
Description
Rugged Specifications
Drop
153 cm (5 feet), 26 drops on plywood
MIL-STD 810G
■
Vibration (MIL-STD-810G Method 514.7 Category4,
Fig 514.7C-2, Fig 514.7C-3, Fig 514.7C-4)
■
Drop (MIL-STD-810G Method 516.7 Procedure IV)
■
Mechanical shock
(MIL-STD-810G Method 516.7 Procedure I, Procedure V)
■
Operation and storage temperature
(MIL-STD-810G Method 501.6 and 502.6)
■
Humidity MIL-STD-810G Method 507.6 Humidity ProcedureII
Aggravated Cycles (Fig 507.6-7)
IP rating
IP65
Operating Temperature
Range
-20°C (-4°F) to 60°C (140°F)
Storage Temperature
Range
-30°C (-22°F) to 70°C (158°F)
Humidity
5-95% without condensation
PA501 Configuration Options
The following options are available for the PA501:
■ Built-in NFC module
■ Built-in 2D barcode reader (OCR supported)
■ High capacity battery
■ Fingerprint reader
■ Snap-on connector easy for customization

Introduction
9
Parts List
The PA501 is shipped with the following items. All other accessories are sold and ordered
separately. For help, contact your local RuggON sales representative. See “Contacting RuggON”
on page 30.
PA501
Power Adapter Stylus

Introduction
10
fn
f1
f2
fn
Identifying the Device
Overview
Overview
Front View 1 2
14
13
12 4
5
6
Table 3. Front View
11 10 9 8 7
Figure 2. Front View
No
Item
Description
1
Front camera
8.0 Mega-Pixels camera.
2
Touch screen
10-point capacitive touch.
3