Saeco AULIKA EVO TOP HSC Installation guide

Automatic machine for espresso coffee and hot beverages
US
WARNING: Read these instructions carefully before using the machine.
OPERATION AND MAINTENANCE

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MAIN PARTS
1Tank lid with lock 10 Drip tray
2Water tank 11 Accessory drawer
3Display 12 Coffee grounds drawer
4Control panel 13 Coffee bean hopper
5Cappuccinatore compartment cover 14 Service compartment door (to be used by the Service
provider only)
6Hot water/Steam wand 15 Front cover
7Coffee dispensing spout 16 Cappuccinatore
8Cup holder grill 17 ON/OFF button
9Full drip tray float 18 Chassis plug
The "key to components" includes all machine models;
check which one matches your machine. Certain functions
may not be available.

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SAFETY INSTRUCTIONS
Never allow water to
come into contact
with any of the
electrical parts of the
machine: danger of
short circuit! Hot
water and steam may
cause scalding!
Intended Use
The machine is intended to
be used in small
offices/organisations only.
The machine may be used
by children older than 8 or
by persons with reduced
physical, mental or sensory
abilities or lacking sufficient
experience and/or skills,
provided that they are
supervised or instructed on
how to use the appliance
correctly and understand
the hazards involved.
Children must never play
with the appliance.
Children cannot clean or
service the machine out of
supervision of an adult.
Power Supply
The machine must be
connected to the power
supply by the service
provider, in accordance
with its specifications.
Power cord
Never use power defective
cords.
Report any defects in the
cord and/or plug to the
service provider immediately.

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Do not pass the power
cord around corners, over
sharp edges or over hot
objects and keep it away
from oil.
Do not use the power
cord to carry or pull the
machine. Do not pull out
the plug by the power
cord or touch it with wet
hands or feet. Do not let
the power cord hang freely
from tables or shelves.
Safety of Persons
Ensure that children cannot
play with the machine
and/or the packaging
materials.
Never direct the jet of hot
water and/or steam
towards yourself or others.
Do not touch the hot
water wand with bare
hands. Always use the
handles or knobs provided.
Danger of Burning
Do not touch the hot
water wand and/or the
coffee/beverage dispensing
spout.
Fire Safety Precautions
In case of fire, use carbon
dioxide (CO2)
extinguishers. Do not use
water or dry powder
extinguishers.
Suitable Location for
Operation and Maintenance
The machine should be
installed by the service
provider in accordance
with the safety regulations
in force at the time of
installation.

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The machine may only be
moved by the service
provider.
Do not use the machine
outdoors.
Do not install the machine
in a location where water
jets may be used.
Do not use open flames
and/or incandescent
objects near the machine
so as not to damage or
melt the machine housing.
Do not use the coffee
machine in an environment
with temperature values
lower and/or equal to 2°C
or higher than 32°C; If the
machine has been exposed
to such conditions, alert
the service provider, who
will carry out a safety
check.
The appliance must be
installed on a horizontal
surface.
The machine must only be
installed in places where it
can be checked by
qualified staff.
Cleaning the machine
Before cleaning the
machine, switch OFF (0)
the power button and the
remove the plug from the
power socket. Wait for the
machine to cool down.
Never immerse the
machine in water!
It is strictly forbidden to
tamper with the internal
parts of the machine.
Do not clean the machine
using jets of water. The
appliance and its
components must be
cleaned and washed after a
period of inactivity.

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Using Milk
Milk must be used and
stored in accordance with
the instructions given on
the manufacturer's original
packaging.
We accept no liability for
use of milk unsuitable for
human consumption.
Milk must be kept cold, as
high temperatures will
make it turn sour - this is a
natural characteristic of
milk.
For this reason, the
Cappuccinatore must be
cleaned after each use, as
described in the manual.
Storing the Machine
When the machine will not
be used for a long period
of time, turn it off and
unplug it from the outlet.
Store the machine in a dry
place, out of the reach of
children.
Keep it protected from
dust and dirt.
Servicing /
Maintenance
In case of failures, defects
or suspected faults resulting
from a fall, immediately
unplug the machine from
power socket and alert the
service provider or
specialised technician.
Never attempt to operate
the machine if it is faulty.
Only the service provider
and/or technician may
service or repair the
machine.
Only skilled and
experienced people - with
particular reference to
safety and hygiene - are
allowed to access the
service area.

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WARNING or CAUTION Marking:
The signal words WARNING,CAUTION,DANGER if in the latin aplphabet shall be in uppercase having a height not less
than 2.4 mm in the colored contrasting manner. The words shal be at least 12.7 mm without colored contrasting and the
text explaining the signal word shall be no smaller than 2.8 mm.
• "CAUTION - Disconnect from power supply before servicing";
• "CAUTION - Risk of fire and electric shock, Replace only with manufacturer's cord set, part no. or
equivalent";
• "WARNING - RISK OF FIRE OR ELECTRIC SHOCK - DO NOT OPEN"

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CONTENTS
MAIN PARTS 2
1 INTRODUCTION TO THE MANUAL 9
1.1 PREAMBLE 9
1.2 ICONS USED 10
2 INFORMATION ABOUT THE APPLIANCE 11
2.1 INFORMATION FOR THE MAINTENANCE
TECHNICIAN
11
2.2 DESCRIPTION AND INTENDED USE 11
2.3 APPLIANCE IDENTIFICATION 12
2.4 TECHNICAL SPECIFICATIONS 13
3 SAFETY 14
3.1 GENERAL SAFETY INSTRUCTIONS 14
3.2 OPERATOR REQUIREMENTS 15
3.3 RESIDUAL RISKS 15
4 HANDLING AND STORAGE 16
4.1 UNLOADING AND HANDLING 16
4.2 STORAGE 16
5 INSTALLATION 17
5.1 CAUTIONS 17
5.2 UNPACKING AND POSITIONING 18
5.3 INSTALLING THE CONTAINER BASE 20
5.4 INSTALLATION OF PAYMENT SYSTEMS 21
5.5 CONNECTION TO THE ELECTRIC NETWORK 26
6 DESCRIPTION OF CONTROLS 27
6.1 POWER BUTTON 27
6.2 DISPLAY 27
6.3 KEYPAD 27
6.4 BUTTON DESCRIPTION DURING NORMAL
OPERATION
27
7 SUPPLY AND START UP 29
7.1 OPENING THE UPPER LID 29
7.2 COFFEE BLENDS 29
7.3 COFFEE BEAN SUPPLY 29
7.4 FILLING THE WATER TANK 30
7.5 MEASURING AND ADJUSTING WATER
HARDNESS
31
7.6 "INTENZA+" WATER FILTER 32
7.7 CLOSING THE UPPER LID 35
7.8 COFFEE GRIND ADJUSTMENT 36
7.9 ADJUSTING THE "AROMA" - AMOUNT OF
GROUND COFFEE
36
7.10 ADJUSTING THE COFFEE DISPENSING
SPOUT
37
7.11 TURNING ON/OFF THE MACHINE 38
7.12 SETTING THE LANGUAGE (UPON FIRST USE) 38
7.13 FIRST USE - USE AFTER A LONG PERIOD OF
INACTIVITY
38
7.14 WASHING THE PARTS COMING INTO
CONTACT WITH FOOD
39
7.15 USING THE APPLIANCE 39
8 PROGRAMMING MENU 40
8.1 BUTTON DESCRIPTION IN PROGRAMMING
MODE
40
8.2 USER MENU PROGRAMMING 41
8.3 TECHNICAL MENU PROGRAMMING 44
8.4 SETTING THE USER MENU PASSWORD 57
8.5 SETTING THE TECHNICAL MENU PASSWORD 58
9 OPERATION AND USE 60
9.1 TURNING ON THE MACHINE 60
9.2 WARM-UP AND RINSING 61
9.3 RINSE/SELF-CLEANING CYCLE 62
9.4 ECO-FRIENDLY: STAND-BY 62
9.5 PAYMENT SYSTEMS 63
9.6 TYPES OF LED LIGHT / MACHINE OPERATION 64
9.7 BREWING COFFEE 64
9.8 CAPPUCCINATORE 65
9.9 BREWING CAPPUCCINO 66
9.10 BREWING LATTE MACCHIATO 69
9.11 DISPENSING MILK 70
9.12 HOT WATER DISPENSING 72
9.13 "EXTRA" PRODUCTS 73
9.14 ADJUSTING BREWED PRODUCTS 76
9.15 USING THE MACHINE WITH CREDITS 81
9.16 EMPTYING THE COFFEE GROUNDS
DRAWER
82
10 CLEANING AND MAINTENANCE 83
10.1 GENERAL NOTES FOR CORRECT
OPERATION
83
10.2 CLEANING AND SCHEDULED
MAINTENANCE
84
11 TROUBLESHOOTING 102
11.1 WARNING SIGNALS 102
11.2 PROBLEMS - CAUSES - SOLUTIONS 104
12 STORAGE - DISPOSAL 105
12.1 LOCATION CHANGE 105
12.2 INACTIVITY AND STORAGE 105
13 INSTRUCTIONS FOR END OF
OPERATIONAL LIFE DISPOSAL
106

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1 INTRODUCTION TO THE MANUAL
1.1 Preamble
This publication is an
integral part of the
machine and has to be
read carefully to ensure its
correct use in accordance
with the essential health
and safety requirements.
This manual contains the
technical information
necessary to properly
perform the operating,
installation, cleaning and
maintenance procedures.
Always refer to this manual
before carrying out any
operation.
Manufacturer: SaGa Coffee S.p.A.
Località Casona, 1066 - 40041 Gaggio Montano
Bologna, Italy
This product has been manufactured by SaGa Coffee S.p.A.
and sold under its own responsibility. SaGa Coffee S.p.A. is
the guarantor of the product. Saeco is a registered
trademark of Koninklijke Philips N.V. and its use is licensed
by Koninklijke Philips N.V.
This publication should be
carefully kept with the
machine throughout its
service life, including
transfers of ownership.
If this manual is damaged
or lost, a copy may be
requested from the
manufacturer or the
technical service by
indicating the data
contained on the data
plate on the rear side of
the machine.
The manufacturer reserves
the right to make changes
without prior notice.

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1.2 Icons Used
Various kinds of warnings are contained in this manual to
highlight the different hazard or competence levels.
Each icon is followed by a message suggesting operating
and behaviour procedures and providing useful information
for the correct operation of the machine.
Warning
It is used to highlight danger situations for the persons in
charge of using, refilling and servicing the machine.
Prohibition
It is used to highlight actions/operations not to be
performed.
Important
It is used to indicate operations that, if correctly
performed, preserve machine performance.
Suggested solutions
It is used to indicate alternative procedures which make
programming and/or maintenance operations quicker.
User
It is used to indicate the user of the machine. Users are
not allowed to perform any cleaning or maintenance
operations.
Supply operator
It is used to indicate those operations that must be
performed only by the person in charge of refilling and
cleaning the machine.
Supply operators can not perform any operations
requiring a Maintenance Technician.
Maintenance technician
It is used to signal those operations that must be
performed only by the specialised maintenance technicians.

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2 INFORMATION ABOUT THE APPLIANCE
2.1 Information for the
Maintenance Technician
The appliance must be
installed in a well-lit,
sheltered and dry place
and on a table suitable to
bear its weight.
To ensure its correct operation and reliability over time,
comply with the following recommendations:
• ambient temperature: from +2°C to +32°C;
• maximum humidity allowed: 80% (non-condensed).
For special installations, not covered by this manual, please
contact the dealer or the local importer. If this is not
possible, please contact the Manufacturer.
The technical service is available for any explanation or
information regarding the correct operation of the
machine and to satisfy any request for spare parts supply
or technical assistance.
The Maintenance Technician must carefully read and
observe the safety warnings contained in this manual to
ensure that installation, start-up, use and maintenance
operations are performed in complete safety.
The Maintenance Technician is responsible for keeping or
giving the keys to access internal parts of the machine to
another operator (Supply operator), and is the sole
responsible for any servicing procedure.
This manual is an essential part supplied with the machine
and should always be available for reference before any
operation on the machine.
2.2 Description and Intended Use
This machine is automatically used to brew:
• coffee and espresso coffee using instantly ground coffee
beans;
• hot water to prepare beverages;
• milk-based beverages using the Cappuccinatore supplied.
The elegant machine housing has been designed for use in
small offices, businesses and institutions.
Using the machine for any other purpose is considered
dangerous and as a misuse.
Misuse voids all forms of
warranty, releasing the
Manufacturer from any
responsibility for damage
to property and/or
personal injury.
The following are also
considered misuse:
• any use other than the intended use and/or employing
methods other than those described in this manual;
• any operation on the machine in breach of the instructions
provided in this manual;
• any tampering with parts and/or safety devices not
previously authorised by the Manufacturer and performed
by unauthorised personnel;
• machine installation in an outdoor environment.
In such cases the customer will be charged with the
machine repair cost.

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2.3 Appliance Identification
The appliance is identified by the model name and serial
number shown on the special plate.
The plate contains the following data:
• name of the Manufacturer;
• marks of conformity;
• model;
• serial number;
• year and month of manufacture;
• supply voltage (V);
• supply frequency (Hz);
• electrical power consumption (W);
• appliance code.
It is strictly forbidden to
tamper with or modify the
data plate.
When contacting the
technical service, always
refer to this plate by
indicating the technical
data shown on it.

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2.4 Technical Specifications
Size (w x h x d) 334 x 571 x 452 mm
25 capsules approx. 21 kg
Machine housing material Metal - Thermoplastic material
Power Rating See the data plate
Supply Voltage See the data plate
Power cord length approx. 1,200 mm
Capacity Water tank 4.0 litres
Coffee grounds
drawer 40 grounds
Control panel Front panel
A-weighted sound pressure level less than 70 dB
Pump pressure Max. 1.5 MPa (15.0 bar)
Water connections (for water NW version only) Maximum
pressure 0.8 MPA (8 bar)
Minimum
pressure
0.15 MPA (1.5 bar)
Operating conditions Minimum temperature:
above 2°C
Maximum temperature:
less than 32°C
Maximum humidity:
less than 80%
Safety devices Boiler pressure safety valve
Safety thermostat
Subject to engineering and manufacturing changes due to technological improvements.

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3 SAFETY
3.1 General Safety Instructions
It is forbidden to:
• tamper with or disable the safety systems installed on the
machine;
• service the machine prior to unplug the power cord;
• install the appliance outdoors. It is advisable to place it in a
dry place where the temperature does not drop below
2°C, in order to prevent any possible freezing.
• use the appliance for purposes other than those indicated
in the sale contract and in this manual;
• electrically connect the appliance using multi-sockets or
adapters;
• use jets of water for cleaning operations.
It is mandatory to:
• check conformity of the power supply;
• use original spare parts;
• carefully read the instructions contained in this manual and
in the attached documents;
• use personal protective equipment when performing
installation, testing and maintenance operations.
Precautionary measures to prevent human errors:
• make the operator aware of safety issues;
• handle the appliance, either packaged or unpackaged, in
complete safety;
• deeply know the installation procedures, its correct
operation and its limits;
• dismantle the appliance in complete safety, in accordance
with the workers' health and environmental protection
regulations in force.
To prevent machining
residues from coming into
contact with the beverages,
dispense about 0.5 l of
water for each dispensing
path before definitely
starting the machine. The
dispensed beverages can
be drunk only after
performing this operation.

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In case of failure or
malfunctioning, please refer
only to the qualified
personnel of the technical
service.
The manufacturer is not
liable for damage to
persons or property
resulting from failure to
follow the safety
instructions provided in
this section.
3.2 Operator Requirements
Three operators with different skills are required in order
to guarantee the appliance’s safety:
User
The user is not allowed to access the internal parts of the
machine.
Supply operator
Only the Maintenance Technician is allowed to keep the
keys to access the internal parts of the machine, and is in
charge of refilling the machine with products, cleaning the
outside of the appliance, turning it on and off.
The Supply operator is not
allowed to carry out
operations indicated in this
manual as competence of
the Maintenance
Technician.
Maintenance technician
The maintenance technician is the only person authorised to
service the machine, start the programming procedures and
perform the adjustment, set up and maintenance operations.
Access to the internal area
is restricted to persons
having knowledge and
practical experience of the
appliance, in particular as
far as safety and hygiene
are concerned.
3.3 Residual Risks
The dispensing outlet has
no guards to prevent
accidental hand contact
with coffee or hot water.
Risk of burning if the hands
are placed inside the outlet
during beverage brewing.
Before brewing a beverage
make sure that the
previous one has already
been picked up and that
the cup support is empty.

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4 HANDLING AND STORAGE
All the operations
described in this chapter
must be performed
exclusively by the service
provider or a specialised
technician, who shall
organise all the operating
steps and use only suitable
means to ensure strict
compliance with the safety
regulations in force.
4.1 Unloading and Handling
Unloading from the transport vehicle and handling
operations of the appliance must be carried out by
qualified personnel only and using suitable equipment.
The appliance must always
be kept in upright position.
Do not:
• drag the appliance;
• overturn or lay down the appliance during transport and
handling;
• shake the appliance;
• lift the appliance by using ropes or cranes;
• leave the appliance exposed to bad weather, in humid
areas or close to heat sources.
4.2 Storage
The machine is packed in cardboard and expanded
polystyrene packaging.
If the appliance is not immediately installed, it shall be kept
in a sheltered place according to the following instructions:
• the packaged appliance shall be stored in a closed, dry
area at a temperature between 1°C and 40°C;
• maximum humidity below 90% (non-condensed);
• do not put other appliances or boxes on the appliance;
• in any case, it is good practice to protect the appliance
from possible deposits of dust or other substances.
Due to the total weight,
do not stack more than
three machines on top of
each other. The machine
should be stored in its
original packaging, in a dry
and/or dust-FREE place.

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5 INSTALLATION
All the operations
described in this chapter
must be performed
exclusively by the service
provider or a specialised
technician, who shall
organise all the operating
steps and use only suitable
means to ensure strict
compliance with the safety
regulations in force.
5.1 Cautions
The appliance cannot be
installed in external areas.
Avoid placing it in areas
where the temperature is
lower than 2°C or higher
than 32°C and in
particularly humid or dusty
places.
It should neither be
installed in places where
water jets are used for
cleaning operations nor
where there is a risk of fire
or explosion.
Make sure that the installation place is compatible with the
following specifications, before unpacking the appliance:
• the power socket which the appliance is connected to
should be easily accessible and at a distance not higher
that 1.2 metres;
• the gradient of the supporting surface should NOT
exceed 2°;
• the socket voltage must correspond to that indicated on
the appliance data plate.
The appliance must be
installed on a horizontal
surface.
Access to the machine and
the plug should be kept
clear at all times in order
to allow users to easily
reach them and to leave
the area immediately if
required.

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The following illustration shows the required access distances:
• to the keypad on the front of the appliance;
• to the service units in the event of failure.
The presence of magnetic
fields or proximity to
electrical machines which
generate interference
could cause the electronic
controls of the machine to
malfunction. At
temperatures close to 0°C,
internal parts containing
water are at risk of
freezing. Do not use the
machine under these
conditions.
5.2 Unpacking and Positioning
The machine consists of 2
parts packed in 2 different
packages which should be
assembled as described in
section "Installing the
Container Base".
On receipt of the appliance, make sure that it has not
suffered any damage during transport or that the packaging
has not been unduly opened with consequent stealing of
the components contained in it. If damage of any kind is
found, the courier must be informed and notice must be
immediately given to the importer or to the seller. If these
are not in the purchaser’s country, please contact the
manufacturing company directly. An accessories bag is
supplied with the machine.
List of Standard Accessories
Manual: instructions on how to use the machine.
Access key to the water tank and service compartment
door: this prevents access to the water tank and brew
group by unauthorised personnel.
Power cord: to connect the machine to the mains.

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Cappuccinatore: allows you to dispense milk-based beverages.
Left-hand fitting for Cappuccinatore: allows the milk
container to be connected to the Cappuccinatore when
the machine does not feature a coiner.
Right-hand fitting for Cappuccinatore: allows the milk
container to be connected to the Cappuccinatore when
the machine features a coiner.
Water hardness test: quick test to determine the actual
hardness of the water used to prepare beverages; this test
is of fundamental importance to set the water hardness in
the machine.
"Intenza +" water filter: to remove any unpleasant flavours
in the water and reduce water hardness. This will improve
machine use.
Cleaning brush: to remove the coffee powder from the
service compartment.
Lubricating grease: to lubricate the Brew Group at
periodic intervals.
Milk circuit cleaning powder: allows a correct and
thorough cleaning of the circuit, removing all possible milk
residues.
Group cleaning tablets: allow a correct cleaning of the
brew group, increasing its durability.
List of Optional Accessories
Descaling solution: to remove limescale build-up in the
water circuit caused by normal use.

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5.3 Installing the Container Base
The containers have to be installed at the base of the
machine before starting to use the machine. Remove the
drip tray to be able to install the containers.
Open the service door using the key supplied with the
machine.
Remove the brew group by pulling it by the handle and
pressing the «PRESS» button.
Lift the rear side of the inner drawer to unlock it.
Fix the base with the drawers by using the screws supplied with the machine.
Check the components to
make sure that they are
correctly aligned.
After installing the containers, refit the components and
close the door. Install the drip tray.