Saeco Syntia User manual

SYNTIA
SERVICE
MANUAL
Revision 01 February 2010
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving
from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where
express authorisation has been provided in writing or through a contractual agreement.
Saeco International Group Rev. 01 February 2010 SYNTIA

Page
1. Introduction
1.1 Documentation required 1
1.2 Tools and equipment required 1
1.3 Material 1
1.4 Safety warnings 1
1.5 Xsmall range 2
1.6.1 External machine parts 3
1.6.2 Internal machine parts 4
2. Technicalspecications 
2.1 Technicalspecications  1
2.2 Machine parameters and performance 1
3. Brief instructions Rev.01
3.1.1 Customer menu and Digital programming 1
3.1.2 Customer menu and Focus programming 5
3.2 Operation, cleaning and maintenance 7
4. Operating logic
4.1. Water circuit 1
4.2 Control ringnut and valve 2
4.3 Coffee cycle operating diagram 3
4.4 Single microswitch 4
4.5 Temperature sensor 4
4.6 Coffee grinder operation 5
4.7 Low bean level detection, dose quantity
adjustment, coffee grinder blocked 5
4.8 Dose self-learning 6
Table of contents
Saeco International Group Rev.01 February 2010 SYNTIA

Table of contents
Page
5. Service mode Rev.01
5.1.1 Digital test mode 1
5.1.2 Focus test mode 5
5.2. Error codes 7
6. Service & Maintenance
6.1 Repair schedule 1
6.2 Service schedule 1
6.3 Final test 2
7. Disassembly Rev.01
7.1 Outer elements disassembly 1
7.2 Coffee spout disassembly 2
7.3.1 Disassembling keypad card and Digital control knob 3
7.3.2 Disassembling keypad card and Focus control knob 3
7.4 Power/CPU card disassembly 4
7.5 Gearmotor disassembly 4
7.6 Boiler disassembly 5
7.7 Valve disassembly 5
7.8 Pump and turbine disassembly 6
7.9 OETIKER clamps assembly and disassembly 7
7.10 Coffee grinder disassembly 8
7.11 Grinder adjustment / assembly and disassembly 9
8. Notes
9. Water circuit diagram
9.1. Water circuit diagram
10. Electrical diagram
10.1 Digital wiring diagram
10.2 Focus wiring diagram
Saeco International Group Rev.01 February 2010 SYNTIA

Saeco International Group Rev.01 February 2010 SYNTIA
CHAPTER 1
INTRODUCTION

SYNTIA 01 INTRODUCTION
Saeco International Group Rev.01 February 2010 Page 1 / 04
1.1 Documentation required
The following documentation is needed for repair procedures:
Instructionbookletforspecicmodel•
Technicaldocumentationforspecicmodel(diagrams,explodeddrawings)•
1.2 Tools and resources
As well as the standard equipment, the following is required:
Qty. Description Notes
1 Screwdriver Torx T 10
1 Pliers for Oetiker clamps
1 CC -A - Vdc tester
1 Digital thermometer Scale limit > 150°C
1SSC(SaecoServiceCenter) Programmer
1.3 Material
Description Notes
Thermal paste Heating element > 200°C
Descaler Saeco Entkalker
Grease solvent Personal preference
Silicone grease Safe to use with food
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Simply turning off the main machine power switch is not an adequate safety precaution.
This appliance is rated as protection class I.
Insulation and dielectric rigidity tests must be performed on completion of any repair.

SYNTIA 01 INTRODUCTION
Saeco International Group Rev.01 February 2010 Page 2 / 04
1.5. Syntia range
Syntia
DGT
Syntia
Focus
Display interface X
Led interface X
Painted details X X
Water/steam valve X X
Alarm LED X X
Automatic rinse X X
Automatic dosage X X
Frother X X
Dispensed coffee memory capacity X X
Automaticswitchoff(after60’
inactivity) X X

SYNTIA 01 INTRODUCTION
Saeco International Group Rev.01 February 2010 Page 3 / 04
1.6.1 External machine parts
03
Grinding adjustment
knob
Pre-ground coffee
compartment
Coffee bean container
cover
Cup rack Grounds
drawer
Service hatch
Brew group
Drip tray full indicator
Dispensing pipe
protection
Hot water/steam
dispensing pipe
drip tray
Water tank
Control
panel
Coffee
dispenser
coffee bean containeri
Main on/off
switch
Power cord
Selector
Coffee/hot water/steam
Long coffee
luminous button
LED display
F O C U S
Long coffee
luminous button
Aroma/pre-ground
coffee key
ON/OFF button
Selector
Coffee/hot water/steam
LCD display
D G T
Aroma/pre-ground
coffee key
Strong coffee
dispensing button
Long coffee
dispensing button

SYNTIA 01 INTRODUCTION
Saeco International Group Rev.01 February 2010 Page 4 / 04
1.6.2 Internal machine parts
Boiler insulation
and boiler
Coffee grinder
Side door
microswitch
Coffee grinder motor
PWR/CPU
card
Temperature sensor
Pump
Water level sensor

Saeco International Group Rev.01 February 2010 SYNTIA
CHAPTER 2
TECHNICAL
SPECIFICATIONS

SYNTIA 02 TECHNICAL SPECIFICATIONS
Saeco International Group Rev.01 February 2010 Page / 02
 2.1. Technicalspecications
2.2. Machine parameters and performance
Power supply and output: 240 V~ 50 Hz 1400 W - 230 V~ 50/60 Hz 1400 W -
120 V~ 60 Hz 1500 W - 100 V~ 50/60 Hz 1300 W
Temperature monitoring: Variableresistorsensor(NTC)-transmitsthevaluetothe
electronic P.C.B
Safety system: 2manualresetorone-shotthermostats(175°C)
Coffee heat exchanger output:
Stainless steel
(230/120V~)1300W–(100V~)1100W
for coffee, hot water and steam dispensing
Gear motor: 33VC with 2 rotation directions; power supply 24VC
Pump: Ulka with reciprocating piston and 120°C cutout 48 W, 230V,
50 Hz, Type EP5 approx. 13-15 bar 120V, 60Hz 100V, 50/60 Hz
Overpressure valve: Opens at approx. 16-18 bar
Waterlter: In tank
Coffee grinder: Directcurrentmotorwithatceramicgrinders
Hot water/steam valve Presblock
Automatic dosage Dose adjustment controlled by the electronic system
Power consumption: During the heating phase - approx. 5.6 A
Dimensions: W x H x D in mm: 256x315x410
Weight: 9 kg
Water tank capacity: 1l.
Coffee container capacity 200 gr. coffee beans
Dregs drawer capacity 8
Heat exchanger capacity: Approx. 10 cc
Watercircuitllingtime: Approx.15secondsforrstllingcycle
Heating time: Approx. 45 seconds.
Dispensing temperature: Approx. 84°± 4°
Grinding time: Approx. 8-10 seconds.
PRODUCT
QUANTITY
Minimum
amount
(Puls.)
Default
amount
(Puls.)
Maximum
amount
(Puls.)
Programm.
by the user
Programm. by
Production / Service
Espresso 70 165 600 Yes No
Medium
coffee No No No No No
Long coffee 70 440 600 Yes No
Pre-ground Yes
Hot water Continuesuntilthewatersupplyhasbeenexhausted(capacitivesensor)
Steam for
frother Continuesuntilthewatersupplyhasbeenexhausted(capacitivesensor)
01

SYNTIA 02 TECHNICAL SPECIFICATIONS
Saeco International Group Rev.01 February 2010 Page / 02
RINSE Initial rinse Final rinse
When performed At coffee machine activation
when the boiler temperature is
≤50°C
When the machine is switched
off electronically, manually or
automatically after 60', if at least
one coffee has been dispensed,
before switching off
No. of pulses 180 80
Stopping option Yes, by pressing any key Yes, by pressing any key
User disable option No No
Production/Service
department disable option No No
No. of pulses user
adjustment option No No
No. of pulses Production/
Service department
adjustment option
No No
Pulserange(Min-Max) No No
WATER HARDNESS CANNOT BE SET
DREGS DRAWER Description and values
Time-out for dregs drawer 5 sec.
Empty dregs drawer alarm after
(doublecoffeeisthelastproductdispensed)
8 lots of dregs
(9lotsofdregs)
Warning to empty dregs drawer after No
Reset dregs counter Every time the dregs drawer is removed for at
least 5 seconds, even if the "empty dregs" alarm
has not been activated
POWER/OFF Description and values
Inlettime(min.–max.) 60 minutes
Inlettime(default) No
Inlet time prog. by the user No
Inlet time prog. by Production/Service department No
WATER TANK Description
Level sensor Yes
Waterreserve(pulses)withwaterlter 200
Waterreserve(pulses)withnowaterlter 200
WaterreservemodiablebyProduction/Servicedepartments No
"Fill tank" alarm Yes
"No tray" alarm No
Water mains No
02

Saeco International Group Rev.01 February 2010 SYNTIA
CHAPTER 3
BRIEF INSTRUCTIONS
Rev.01 February 2010

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 1 / 07
3.1. Customer and programming menu
Indications Causes Solutions
Machine at correct temperature
- for coffee bean dispensing
- for hot water dispensing
Proceed with the dispensing process
Machine at correct temperature
- for pre-ground coffee dispensing Proceed with the dispensing process
Machine dispensing steam Proceed with steam dispensing
Machine dispensing hot water Proceed with hot water dispensing
Machine dispensing one coffee
Wait for the dispensing process to end
(dispensingstopswhenyoupressthe
keyagain)
Machine dispensing two coffees
Wait for the dispensing process to end
(dispensingstopswhenyoupressthe
keyagain)
The machine is being programmed
withthecoffeecuplllevel Stop dispensing as desired
MEMO
Machine ready signals (GREEN)

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 2 / 07
OK
-
Indications Causes Solutions
Machine in pre-heating phase
for coffee, hot water and steam
dispensing.
Wait until heated
(seebar)
The appliance is rinsing - wait until
end of operation Wait until end of operation
The appliance requires a descaling
cycle
Perform the descaling cycle
To enter the descaling cycle press the
aroma/pre-ground coffee key for 5
sec.
Brewing unit resetting during
appliance reset Wait for reset
Fill the coffee bean container and
start the dispensing cycle Fill the coffee bean container
The machine requires replacement of
theIntenzalter
Replacethelter.Thismessageisdisplayed
if the function is enabled by programming
The alarm is disabled only if it is “RESET”
by programming
ESC
+
ON
OFF
RESET
Notice signals (ORANGE)
Alarm signals (RED)
1
Indications Causes Solutions
Switch the machine off, wait for 30
seconds and switch it back on again.
Repeat 2 or 3 times.
If the machine does not start, remove
brewing unit, clean it, grease it and re-
insert. If the problem persist contact the
Service Centre
Watercircuitllrequest
Turn the knob to the cup
Circuitllinginprogress Whenthellingcycleendsturntheknob
back to the central position
No coffee beans inside container.
Afterllingthecoffeecontainer,startthe
cycle again
No water
Fill the water tank

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 3 / 07
Indications Causes Solutions
DESCALING CYCLE
(press the Aroma/pre-ground coffee key for 5 sec)
1)Pourthedescalerintothe
water tank 6)Openthehotwatervalve
2)Openthehotwatervalve
7)Rinsinginprogress
3)Descalinginprogress
8)Closethevalve
4)Closethevalve 9)Fillthetankwithfresh
water
5)Fillthetankwithfreshwater 10)Pressthekeyindicated
by the arrow
ESC
OK
END
Indications Causes Solutions
Service door open: Close it.
If the service door is opened while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
The countdown can be stopped by closing the service door and operation will resume
from its stopping point.
Turn the hot water/steam valve knob to the correct position.
Iftheknobisturned(open)whileproductisbeingdispensed,theappliancestops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
The countdown can be stopped by closing the knob and operation will resume from
its stopping point.
No coffee unit.
If the brewing unit is removed while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
The countdown can be stopped by re-inserting the brewing unit and closing the
door; operation will resume from its stopping point.
No dregs drawer.
If the dregs drawer is removed while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
The countdown can be stopped by re-inserting the dregs drawer and operation will
resume from its stopping point.
Empty the dregs drawer
To reset the grounds counter, wait until
there are no dregs displayed in the
symbol(5sec.)
Insert dregs drawer When the counter is cleared there will be
no dregs displayed in the symbol
30
30
30
30

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 4 / 07
MENU
(commands and programming)
You can go to the programming menu only in “Stand-by” mode
Press the ON/OFF button to put the machine in Stand-by.
Stand-by.
When the machine is in Stand-by, press the button “ “ to go to programming,
advancement between functions and memory
The buttons “ “ and “ “ let you change the value of the function amongst
those on the page.
Coffee temperature:
This function allows the coffee dispensing temperature to be adjusted
Timer (Stand-by):
This function lets you adjust the time for switching to Stand-by after the last
dispensing.
Contrast:
This function allows the display contrast to be adjusted for better viewing of
the messages.
Water hardness:
This function lets you adjust the water hardness so that machine maintenance
is managed better
= very soft water =soft =hard =very hard
“INTENZA”waterlter
Thisfunctionletsyoumanagethe“INTENZA”waterlter.
Factory settings
This function allows the factory values to be reset
MENU
ESC
-
+
MAX
MED
MIN
ESC
-
+
180’
60’
30’
15’
ESC
-
+
ESC
-
+
ESC
-
+
ON
OFF
RESET
ESC
-
+
YES
NO

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 5 / 07
Indications Status Causes Solutions
Fixed
Fixed
Machine at correct temperature
- for coffee bean dispensing
- for hot water dispensing
Proceed with the dispensing
process
Fixed
Fixed
Machine at correct temperature
-forgroundcoffeedispensing(pre-
ground)
Proceed with the dispensing
process
Slow blinking Machine in phase for dispensing 1
cup of espresso Dispense 1 espresso
Rapid
blinking
Machine in phase for dispensing 2
cups of espresso Dispense 2 cups of espresso
Slow blinking Machine in phase for dispensing 1
cup of long coffee
Dispense 1 cup of long
coffee
Rapid
blinking Machine in phase for dispensing 2
cups of long coffee
Dispense 2 cups of long
coffee
Blinking
Blinking
Machine in the phase of program-
ming the quantity of coffee to be di-
spensed(Keeptheespressoorlong
coffeebuttonpressed) Stop dispensing as desired
Machine ready signals
3.1.2 ustomer menu and Focus programming
MEMO
MEMO
MEMO
MEMO
MEMOMEMO
MEMO MEMO
MEMO
MEMO
MEMO
MEMO
MEMO MEMO

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 6 / 07
Notice signals
Segnali di allarme
Indications Status Causes Solutions
Blinking
Machine in alarm status
- Put the hot water/steam tap knob
back in the correct position
- The brew group is not inserted
- Close the service door
Fixed Empty the dregs drawer
Blinking Insert dregs drawer
Fixed No beans inside the coffee
container
Re-startthecycleafterlling
the container
Fixed Fill water tank
Indications Status Causes Solutions
Blinking Machine in alarm status
- for coffee bean dispensing
- for hot water dispensing
With for the dispensing pro-
cess
Cyclical Machine in rinsing phase
Wait for the machine to end
the operation
Fixed The appliance requires a descaling
cycle Carry out the descaling cycle
Blinking Machine in phase for dispensing 2
cups of espresso Dispense 2 cups of espresso
MEMO MEMO
MEMOMEMO

SYNTIA 03 BRIEF INSTRUCTIONS
Saeco International Group Rev.01 February 2010 Page 7 / 07
3.2. Operation, cleaning and maintenance
CLEANING AND TECHNICAL SERVICING
A Empty the dregs drawer When indicated
B Empty the drip tray As necessary
C Clean the water tank Weekly
D Clean the coffee bean container As necessary
E Clean the casing As necessary
F
Clean the brewing unit Everytimethecoffeebeancontainerislledor
weekly
Lubricate the brewing unit Once a month or every 500 dispensing
procedures
Clean the unit housing Weekly
H Perform descaling When indicated
Descaling cycle frequency
Hardness Water hardness Withoutlimescalelter Withlimescalelter
1Softwater(upto7°dH) Approx. every 3 months /
120 litres
Approx. every 6
months / 240 litres
2Mediumwater(7°-14°dH) Approx. every 2 months /
90 litres
Approx. every 4
months / 180 litres
3Hardwater(15°-21°dH) Approx. every 6 weeks or
60 litres
Approx. every 3
months / 120 litres
4Veryhardwater(over21°dH) Approx. every 4 weeks or
30 litres
Approx. every 6 weeks
or 60 litres
Operating the machine
1 Fill water tank
2 Fill the coffee bean
container
3 Switch on the appliance
4 Fill the circuit Place a container under the steam arm, turn the selector to
the ” “ symbol and wait for the appliance to return to coffee
ready status.
5 Press the coffee key Press once for one coffee; twice for two coffees

Saeco International Group Rev.01 February 2010 SYNTIA
CHAPTER 4
OPERATING LOGIC