Safran Morpho MorphoWave OEM User manual

COPYRIGHT © 2016 Morpho
Osny, France
MorphoWave™ OEM –Installation Guide May 2017
2015_2000009096 V4
MorphoWave™ OEM
Installation Guide

MorphoWaveTM OEM –Installation guide
Warning
2
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Warning
COPYRIGHT © 2016 Morpho. All rights reserved.
Information in this document is subject to change without notice and do not represent
a commitment on the part of Morpho. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including
photocopying or recording, for any purpose without the express written permission of
Morpho.
This legend is applicable to all pages of this document.
This manual makes reference to names and products that are trademarks of their
respective owners.

MorphoWaveTM OEM –Installation guide
Revision History
2015_2000009096 V4
May 2017
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
3
Revision History
The table below contains the history of changes made to the present document.
Version
Date
Reference
Description
01
July 2015
2015_2000009096 V1
Document creation
02
December 2015
2015_2000009096 V2
Document update ordering code of
MorphoWave Desktop
03
July 2016
2015_2000009096 V3
Document update for Integrator
tamper switch
04
May 2017
2015_2000009096 V4
Change default Ethernet
configuration to Static IP
Update Contacts section

MorphoWaveTM OEM –Installation guide
Table of Content
4
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Table of Content
Warning ........................................................................................................................................ 2
Revision History ............................................................................................................................ 3
Section 1 : Introduction ................................................................................................................ 8
MorphoWave™ OEM................................................................................................................. 9
Safety Instructions................................................................................................................... 10
Wiring Recommendations ................................................................................................... 10
Caution with battery usage ................................................................................................. 11
Caution with Power over Ethernet (POE) usage.................................................................. 11
Europe information ............................................................................................................. 11
USA information .................................................................................................................. 11
Canada information............................................................................................................. 12
UL information..................................................................................................................... 12
Recommendations for terminal implementation.................................................................... 14
Section 2 : General Description .................................................................................................. 17
MorphoWaveTM OEM Overview .............................................................................................. 18
MorphoAccess Sigma Wave box opening ............................................................................... 19
Components of the initial package...................................................................................... 19
Terminal's front view description ........................................................................................ 20
Terminal's rear view description ......................................................................................... 21
MorphoWave™ OEM Wave Technical Characteristics ........................................................ 22
MorphoWaveTM Desktop box opening.................................................................................... 24
MorphoWaveTM Desktop description .................................................................................. 24
MorphoWaveTM Desktop technical description................................................................... 25
PC Wave Intel Core i7 box opening ......................................................................................... 27
Ethernet Switch Wave............................................................................................................. 28
Section 3 : Installation Procedure............................................................................................... 29
MorphoAccess Sigma Wave installation................................................................................. 30
Before proceeding to the installation.................................................................................. 30
Installation........................................................................................................................... 31
Wiring overview................................................................................................................... 36
Power Supply ....................................................................................................................... 37

MorphoWaveTM OEM –Installation guide
Table of Content
2015_2000009096 V4
May 2017
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
5
Output Relay........................................................................................................................ 40
MorphoAccess Sigma Wave Tamper Switch ....................................................................... 41
Integrator Tamper Switch ................................................................................................... 41
Wiegand input wiring .......................................................................................................... 42
Wiegand output wiring ....................................................................................................... 42
Serial port wiring ................................................................................................................. 44
GPIO wiring.......................................................................................................................... 47
Ethernet connection ............................................................................................................ 48
Battery ................................................................................................................................. 50
MorphoWaveTM Desktop installation...................................................................................... 51
MorphoWaveTM OEM wiring ................................................................................................... 52
Section 4 : First boot................................................................................................................... 54
First biometric record and identification................................................................................. 55
Default passwords to be changed........................................................................................... 59
First connection to an external network ................................................................................. 60
Modes for controlling access rights ........................................................................................ 61
Introduction ......................................................................................................................... 61
Identification mode ............................................................................................................. 61
Authentication (verification) mode ..................................................................................... 61
Proxy mode.......................................................................................................................... 62
External database mode (also called polling mode) ........................................................... 62
Configuring the terminal ......................................................................................................... 64
MorphoWaveTM OEM native mode ..................................................................................... 64
Anti-tamper / anti-pulling switches ........................................................................................ 65
Section 5 : Accessories, Software Licenses and PC Applications................................................ 66
Compatible Accessories, Licenses and Software..................................................................... 67
Compatible PC applications .................................................................................................... 68
Section 6 : Recommendations .................................................................................................... 69
Notice................................................................................................................................... 70
General precautions ............................................................................................................ 70
Areas containing combustibles............................................................................................ 70
Ethernet connection ............................................................................................................ 70
Date / Time synchronization ............................................................................................... 70
Cleaning precautions ........................................................................................................... 71
Biometric sensor .................................................................................................................. 71
Micro SD card ...................................................................................................................... 73

MorphoWaveTM OEM –Installation guide
Table of Content
6
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Lighting conditions for face detection................................................................................. 73
Biometric acquisition guidelines ............................................................................................. 74
 Capture Recommendations.......................................................................................... 75
Maintenance procedures ........................................................................................................ 80
Pairing procedure between MorphoAccess and PC............................................................. 80
Unpairing procedure between MorphoAccess and PC........................................................ 82
MorphoWaveTM Desktop change procedure ....................................................................... 84
PC Wave change procedure................................................................................................. 84
MorphoAccess Sigma Wave change procedure .................................................................. 84
Ethernet switch change procedure...................................................................................... 85
Debug logs activation.......................................................................................................... 86
Remote PC Wave connection for maintenance................................................................... 88
MorphoAccess Sigma & PC internal connection checking .................................................. 92
How to get the latest versions of documents ......................................................................... 94
Documents concerning the MorphoWave OEM® terminal..................................................... 95
Documents about installing the terminal............................................................................ 95
Documents about administrating / using the terminal....................................................... 95
Documents for the developer .............................................................................................. 96
Release note ........................................................................................................................ 96
Troubleshooting ...................................................................................................................... 98
MorphoWaveTM OEM does not boot at the first installation .............................................. 98
The database loading time is increasing over the time....................................................... 98
MorphoWaveTM OEM displays sensor error message......................................................... 99
MorphoWaveTM OEM displays sensor power error message.............................................. 99
MorphoWaveTM OEM frost while capturing fingers during local enrollment ................... 100
The terminal IP address is unknown or it is not possible to connect to the terminal........ 100
The sensor is switched off.................................................................................................. 100
The terminal returns erratic responses to Ping commands .............................................. 100
Contacts ................................................................................................................................ 101
Customer service ............................................................................................................... 101
Hotline ............................................................................................................................... 101

MorphoWaveTM OEM –Installation guide
Table of Figures
2015_2000009096 V4
May 2017
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
7
Table of Figures
Figure 1: Implementation Recommendations.............................................................................15
Figure 2: Box Opening..................................................................................................................19
Figure 3: Box Content ..................................................................................................................19
Figure 4: MorphoWave™ OEM terminal front view....................................................................20
Figure 5: MorphoAccess Sigma Wave terminal rear view...........................................................21
Figure 6: Removing wall frame and screw...................................................................................30
Figure 7: Face camera viewing angle...........................................................................................32
Figure 8: Drilling template ...........................................................................................................33
Figure 9: Wall plate preparation for water tightness ..................................................................34
Figure 10: Wall plate fixing ..........................................................................................................34
Figure 11: Cabling preparation ....................................................................................................35
Figure 12: Ground wiring .............................................................................................................36
Figure 13: Cabling layout .............................................................................................................37
Figure 14: Power supply wiring ...................................................................................................38
Figure 15: Output relay wiring.....................................................................................................40
Figure 16: Example of electric latch connection .........................................................................40
Figure 17: MorphoAccess Sigma Wave Tamper switch wiring....................................................41
Figure 18: Integrator Tamper switch wiring ................................................................................41
Figure 19: Wiegand input wiring .................................................................................................42
Figure 20: Wiegand output wiring...............................................................................................43
Figure 21: Serial port wiring –DataClock ....................................................................................44
Figure 22: Serial port wiring –DataClock ....................................................................................46
Figure 23: Serial port wiring –RS485...........................................................................................46
Figure 24: Serial port wiring –RS422...........................................................................................47
Figure 25: GPIO wiring .................................................................................................................47
Figure 26: SDAC wiring.................................................................................................................48
Figure 27: RJ45 wiring..................................................................................................................50
Figure 28. Capturing Prints ..........................................................................................................74

MorphoWaveTM OEM –Installation guide
Section 1 :Introduction
8
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Section 1 : Introduction

MorphoWaveTM OEM –Installation guide
Section 1 : Introduction
2015_2000009096 V4
May 2017
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
9
MorphoWave™ OEM
Congratulations for choosing a MorphoWave™ OEM dedicated for contactless
Fingerprint Recognition Terminal.
MorphoWaveTM OEM provides an innovative and effective solution for access control
applications using fingerprints Verification or/and Identification without any contact
on the sensor.
Among a range of alternative biometric technologies, the use of finger imaging has
significant advantages: each finger constitutes an unalterable physical signature,
developed before birth and preserved until death. Unlike DNA, a finger image is unique
to each individual - even identical twins.
MorphoWaveTM OEM integrates Morpho image processing and feature matching
algorithms. This technology is based on lessons learned during 25 years of experience
in the field of biometric identification and the creation of literally millions of individual
fingerprint identification records.
We believe you will find the MorphoWaveTM OEM fast, accurate, easy to use and
suitable for physical access control.
The MorphoWaveTM OEM offers the following advantages:
Four fingerprints sensor,
supports multiple input/output interfaces used in the physical access control
industry,
Local Area Network interface for easy interaction with other host systems through
LAN.
Modular system for easy installation and integration following your needs,
intuitive man machine interface with touch panel and display, that is easy to use in
both setup and operational modes,
open architecture, with dedicated applications implemented via MorphoWaveTM
OEM Software Development Kit.
To ensure the most effective use of your MorphoWaveTM OEM terminal, we
recommend that you read this Installation Guide completely.

MorphoWaveTM OEM –Installation guide
Section 1 :Introduction
10
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Safety Instructions
The installation of this product should be made by a qualified service Person and should
comply with all local regulations.
For MorphoWaveTM OEM it is strongly recommended to use a class II power supply at
12V-24V and 1A. min (at 12V) in conformity with Safety Electrical Low Voltage (SELV).
The power supply cable length should not exceed 10 meters. Others components of
the MorphoWaveTM OEM are provided with their own power supply.
This product is intended to be installed with a power supply complying with IEC60950-
1, in accordance with the NEC Class 2 requirements; or supplied by a listed IEC60950-1
external Power Unit marked Class 2, Limited Power source, or LPS and rated 12VDC, 1A
minimum or 24VDC, 0,5A minimum.
In case of building-to-building connection it is recommended to connect 0V to ground.
Ground cable must be connected with the terminal block Power Ground.
Note that all connections of the MorphoWaveTM OEM terminal described hereafter are
of SELV (Safety Electrical Low Voltage) type.
For UL294 installation, length of communication (RS422-RS485/Wiegand) and I/Os
(GPI/GPO) cables must not exceed 30 meters.
Wiring Recommendations
Morpho recommends using a gauge AWG20 for 12V power supply when POE supply is
not used.
The voltage specified is the one measured on the product block connector: 12V-24V (-
15% / +10%)
For information, this table shows the maximum drop voltage observed on the terminal
MorphoWaveTM OEM:
Gauge
AWG
Diameter
(mm)
Maximum
drop
voltage
@ 1m (V)
Maximum
drop
voltage
@ 5m (V)
Maximum
drop
voltage
@ 10m
(V)
20
0.81
0.03
0.17
0.33
22
0.64
0.05
0.26
0.53
24
0.51
0.08
0.42
0.84
V1
V2
L