Safran Morpho MorphoWave OEM User manual
MorphoWaveTM OEM –Installation guide
Warning
2
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Warning
COPYRIGHT © 2016 Morpho. All rights reserved.
Information in this document is subject to change without notice and do not represent
a commitment on the part of Morpho. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including
photocopying or recording, for any purpose without the express written permission of
Morpho.
This legend is applicable to all pages of this document.
This manual makes reference to names and products that are trademarks of their
respective owners.
MorphoWaveTM OEM –Installation guide
Revision History
2015_2000009096 V4
May 2017
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
3
Revision History
The table below contains the history of changes made to the present document.
Version
Date
Reference
Description
01
July 2015
2015_2000009096 V1
Document creation
02
December 2015
2015_2000009096 V2
Document update ordering code of
MorphoWave Desktop
03
July 2016
2015_2000009096 V3
Document update for Integrator
tamper switch
04
May 2017
2015_2000009096 V4
Change default Ethernet
configuration to Static IP
Update Contacts section
MorphoWaveTM OEM –Installation guide
Table of Content
4
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Table of Content
Warning ........................................................................................................................................ 2
Revision History ............................................................................................................................ 3
Section 1 : Introduction ................................................................................................................ 8
MorphoWave™ OEM................................................................................................................. 9
Safety Instructions................................................................................................................... 10
Wiring Recommendations ................................................................................................... 10
Caution with battery usage ................................................................................................. 11
Caution with Power over Ethernet (POE) usage.................................................................. 11
Europe information ............................................................................................................. 11
USA information .................................................................................................................. 11
Canada information............................................................................................................. 12
UL information..................................................................................................................... 12
Recommendations for terminal implementation.................................................................... 14
Section 2 : General Description .................................................................................................. 17
MorphoWaveTM OEM Overview .............................................................................................. 18
MorphoAccess Sigma Wave box opening ............................................................................... 19
Components of the initial package...................................................................................... 19
Terminal's front view description ........................................................................................ 20
Terminal's rear view description ......................................................................................... 21
MorphoWave™ OEM Wave Technical Characteristics ........................................................ 22
MorphoWaveTM Desktop box opening.................................................................................... 24
MorphoWaveTM Desktop description .................................................................................. 24
MorphoWaveTM Desktop technical description................................................................... 25
PC Wave Intel Core i7 box opening ......................................................................................... 27
Ethernet Switch Wave............................................................................................................. 28
Section 3 : Installation Procedure............................................................................................... 29
MorphoAccess Sigma Wave installation................................................................................. 30
Before proceeding to the installation.................................................................................. 30
Installation........................................................................................................................... 31
Wiring overview................................................................................................................... 36
Power Supply ....................................................................................................................... 37
MorphoWaveTM OEM –Installation guide
Table of Content
2015_2000009096 V4
May 2017
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
5
Output Relay........................................................................................................................ 40
MorphoAccess Sigma Wave Tamper Switch ....................................................................... 41
Integrator Tamper Switch ................................................................................................... 41
Wiegand input wiring .......................................................................................................... 42
Wiegand output wiring ....................................................................................................... 42
Serial port wiring ................................................................................................................. 44
GPIO wiring.......................................................................................................................... 47
Ethernet connection ............................................................................................................ 48
Battery ................................................................................................................................. 50
MorphoWaveTM Desktop installation...................................................................................... 51
MorphoWaveTM OEM wiring ................................................................................................... 52
Section 4 : First boot................................................................................................................... 54
First biometric record and identification................................................................................. 55
Default passwords to be changed........................................................................................... 59
First connection to an external network ................................................................................. 60
Modes for controlling access rights ........................................................................................ 61
Introduction ......................................................................................................................... 61
Identification mode ............................................................................................................. 61
Authentication (verification) mode ..................................................................................... 61
Proxy mode.......................................................................................................................... 62
External database mode (also called polling mode) ........................................................... 62
Configuring the terminal ......................................................................................................... 64
MorphoWaveTM OEM native mode ..................................................................................... 64
Anti-tamper / anti-pulling switches ........................................................................................ 65
Section 5 : Accessories, Software Licenses and PC Applications................................................ 66
Compatible Accessories, Licenses and Software..................................................................... 67
Compatible PC applications .................................................................................................... 68
Section 6 : Recommendations .................................................................................................... 69
Notice................................................................................................................................... 70
General precautions ............................................................................................................ 70
Areas containing combustibles............................................................................................ 70
Ethernet connection ............................................................................................................ 70
Date / Time synchronization ............................................................................................... 70
Cleaning precautions ........................................................................................................... 71
Biometric sensor .................................................................................................................. 71
Micro SD card ...................................................................................................................... 73
MorphoWaveTM OEM –Installation guide
Table of Content
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This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Lighting conditions for face detection................................................................................. 73
Biometric acquisition guidelines ............................................................................................. 74
Capture Recommendations.......................................................................................... 75
Maintenance procedures ........................................................................................................ 80
Pairing procedure between MorphoAccess and PC............................................................. 80
Unpairing procedure between MorphoAccess and PC........................................................ 82
MorphoWaveTM Desktop change procedure ....................................................................... 84
PC Wave change procedure................................................................................................. 84
MorphoAccess Sigma Wave change procedure .................................................................. 84
Ethernet switch change procedure...................................................................................... 85
Debug logs activation.......................................................................................................... 86
Remote PC Wave connection for maintenance................................................................... 88
MorphoAccess Sigma & PC internal connection checking .................................................. 92
How to get the latest versions of documents ......................................................................... 94
Documents concerning the MorphoWave OEM® terminal..................................................... 95
Documents about installing the terminal............................................................................ 95
Documents about administrating / using the terminal....................................................... 95
Documents for the developer .............................................................................................. 96
Release note ........................................................................................................................ 96
Troubleshooting ...................................................................................................................... 98
MorphoWaveTM OEM does not boot at the first installation .............................................. 98
The database loading time is increasing over the time....................................................... 98
MorphoWaveTM OEM displays sensor error message......................................................... 99
MorphoWaveTM OEM displays sensor power error message.............................................. 99
MorphoWaveTM OEM frost while capturing fingers during local enrollment ................... 100
The terminal IP address is unknown or it is not possible to connect to the terminal........ 100
The sensor is switched off.................................................................................................. 100
The terminal returns erratic responses to Ping commands .............................................. 100
Contacts ................................................................................................................................ 101
Customer service ............................................................................................................... 101
Hotline ............................................................................................................................... 101
MorphoWaveTM OEM –Installation guide
Table of Figures
2015_2000009096 V4
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7
Table of Figures
Figure 1: Implementation Recommendations.............................................................................15
Figure 2: Box Opening..................................................................................................................19
Figure 3: Box Content ..................................................................................................................19
Figure 4: MorphoWave™ OEM terminal front view....................................................................20
Figure 5: MorphoAccess Sigma Wave terminal rear view...........................................................21
Figure 6: Removing wall frame and screw...................................................................................30
Figure 7: Face camera viewing angle...........................................................................................32
Figure 8: Drilling template ...........................................................................................................33
Figure 9: Wall plate preparation for water tightness ..................................................................34
Figure 10: Wall plate fixing ..........................................................................................................34
Figure 11: Cabling preparation ....................................................................................................35
Figure 12: Ground wiring .............................................................................................................36
Figure 13: Cabling layout .............................................................................................................37
Figure 14: Power supply wiring ...................................................................................................38
Figure 15: Output relay wiring.....................................................................................................40
Figure 16: Example of electric latch connection .........................................................................40
Figure 17: MorphoAccess Sigma Wave Tamper switch wiring....................................................41
Figure 18: Integrator Tamper switch wiring ................................................................................41
Figure 19: Wiegand input wiring .................................................................................................42
Figure 20: Wiegand output wiring...............................................................................................43
Figure 21: Serial port wiring –DataClock ....................................................................................44
Figure 22: Serial port wiring –DataClock ....................................................................................46
Figure 23: Serial port wiring –RS485...........................................................................................46
Figure 24: Serial port wiring –RS422...........................................................................................47
Figure 25: GPIO wiring .................................................................................................................47
Figure 26: SDAC wiring.................................................................................................................48
Figure 27: RJ45 wiring..................................................................................................................50
Figure 28. Capturing Prints ..........................................................................................................74
MorphoWaveTM OEM –Installation guide
Section 1 : Introduction
2015_2000009096 V4
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This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
9
MorphoWave™ OEM
Congratulations for choosing a MorphoWave™ OEM dedicated for contactless
Fingerprint Recognition Terminal.
MorphoWaveTM OEM provides an innovative and effective solution for access control
applications using fingerprints Verification or/and Identification without any contact
on the sensor.
Among a range of alternative biometric technologies, the use of finger imaging has
significant advantages: each finger constitutes an unalterable physical signature,
developed before birth and preserved until death. Unlike DNA, a finger image is unique
to each individual - even identical twins.
MorphoWaveTM OEM integrates Morpho image processing and feature matching
algorithms. This technology is based on lessons learned during 25 years of experience
in the field of biometric identification and the creation of literally millions of individual
fingerprint identification records.
We believe you will find the MorphoWaveTM OEM fast, accurate, easy to use and
suitable for physical access control.
The MorphoWaveTM OEM offers the following advantages:
Four fingerprints sensor,
supports multiple input/output interfaces used in the physical access control
industry,
Local Area Network interface for easy interaction with other host systems through
LAN.
Modular system for easy installation and integration following your needs,
intuitive man machine interface with touch panel and display, that is easy to use in
both setup and operational modes,
open architecture, with dedicated applications implemented via MorphoWaveTM
OEM Software Development Kit.
To ensure the most effective use of your MorphoWaveTM OEM terminal, we
recommend that you read this Installation Guide completely.
MorphoWaveTM OEM –Installation guide
Section 1 :Introduction
10
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Safety Instructions
The installation of this product should be made by a qualified service Person and should
comply with all local regulations.
For MorphoWaveTM OEM it is strongly recommended to use a class II power supply at
12V-24V and 1A. min (at 12V) in conformity with Safety Electrical Low Voltage (SELV).
The power supply cable length should not exceed 10 meters. Others components of
the MorphoWaveTM OEM are provided with their own power supply.
This product is intended to be installed with a power supply complying with IEC60950-
1, in accordance with the NEC Class 2 requirements; or supplied by a listed IEC60950-1
external Power Unit marked Class 2, Limited Power source, or LPS and rated 12VDC, 1A
minimum or 24VDC, 0,5A minimum.
In case of building-to-building connection it is recommended to connect 0V to ground.
Ground cable must be connected with the terminal block Power Ground.
Note that all connections of the MorphoWaveTM OEM terminal described hereafter are
of SELV (Safety Electrical Low Voltage) type.
For UL294 installation, length of communication (RS422-RS485/Wiegand) and I/Os
(GPI/GPO) cables must not exceed 30 meters.
Wiring Recommendations
Morpho recommends using a gauge AWG20 for 12V power supply when POE supply is
not used.
The voltage specified is the one measured on the product block connector: 12V-24V (-
15% / +10%)
For information, this table shows the maximum drop voltage observed on the terminal
MorphoWaveTM OEM:
Gauge
AWG
Diameter
(mm)
Maximum
drop
voltage
@ 1m (V)
Maximum
drop
voltage
@ 5m (V)
Maximum
drop
voltage
@ 10m
(V)
20
0.81
0.03
0.17
0.33
22
0.64
0.05
0.26
0.53
24
0.51
0.08
0.42
0.84
V1
V2
L
MorphoWaveTM OEM –Installation guide
Section 1 : Introduction
2015_2000009096 V4
May 2017
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They must not be copied or communicated to a third party without the prior written authorization of Morpho
11
Drop voltage = loss of power due to wire resistance and its length: V2 = V1 –Drop
voltage
Caution with battery usage
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS
Battery must be an UL certified reference.
Caution with Power over Ethernet (POE) usage
After use, the temperature of the POE module (optional) may be high:
after power cut off, wait 5mn before working on connectors area.
Europe information
Morpho hereby declares that products delivered (MorphoAcces Sigma, MorphoWave
Desktop) with the MorphoWaveTM OEM bundle have been tested and found compliant
with following listed standards:
EMC Directive 2004/108/CE.
R&TTE Directive (1999/5/CE).
ROHS Directive 2011/65.
USA information
Devices comply with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) these devices may not cause harmful
interference, and (2) these devices must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Responsible Party:
Morpho,
11, boulevard Gallieni
92130 Issy-les-Moulineaux –France
NOTA : This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
MorphoWaveTM OEM –Installation guide
Section 1 :Introduction
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This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Shielded cables must be used with this unit to ensure compliance with category B FCC
restrictions.
Canada information
WARNING TO USERS IN THE CANADA / ATTENTION POUR LES UTILISATEURS AU
CANADA
Devices comply with Industry Canada license-exempt RSS standard(s), and with ICES
003 standard for version(s) without RFID reader. Operation is subject to the following
two conditions: (1) these devices may not cause interference, and (2) these devices
must accept any interference, including interference that may cause undesired
operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful communication.
UL information
This product has been evaluated by UL regarding “UL 294 Access Control System Units
; Six Edition ; Dated May 10, 2013” and “UL 294B Power Over Ethernet (POE) Power
Sources for Access Control Equipment” First Edition Dated May 10, 2013” on the
following functionality
Biometric Access granted/ Access Denied
MorphoWaveTM OEM –Installation guide
Section 1 : Introduction
2015_2000009096 V4
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Pin Code Access granted/ Access Denied
Actuation of the onboard Relay 1/2 (Based on Valid Access
Credential)
GPIO Output was verified
GPIO Input was verified.
RS422/RS485; Wiegand and Ethernet communication were
verified with a supplemental computer employing the
vendor’s proprietary software MBTB. UL version 2.0.4.0.
Please note that the following functions have not been evaluated by UL LLC
USB ports and its functionality
LOGS ;
Video/ Facial Recognition/Audio functions
FIPS 201 Personal identification verification features of this
unit
The following Communication: Wi-Fi was not verified by UL. To
List the product and accept the communication protocols we
would need to evaluate the RS485, Wiegand, and Ethernet
with an UL Listed access control unit
MorphoWaveTM OEM –Installation guide
Section 1 :Introduction
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This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
Recommendations for terminal implementation
Every installation is unique. Sometimes the issues are well defined and can be handled
in a standard fashion; sometimes the issues are very specific and may not be
immediately recognizable.
Morpho recommends following these steps for a successful installation:
Plan the installation - Choose the type of hardware required, decide if a network is
required, and decide on the location and number of required terminals.
Unpack all items - Unpack all items and check against the packing list.
Install network hardware components - Install the cabling and components needed
to run the system.
Install software - Install the software needed to set up the terminals.
Pre-configure device - Connect the terminals to the Ethernet, supply power to the
terminals, and pre-configure the terminals.
Mount devices - Mount the terminals in their final locations
Power distribution and device hook up - Connect the terminals wiring via the back
panel of the MorphoAccess Sigma.
Power-up procedure - Check the power connections, verify if battery is attached
and then start the system safely. First Boot Assistant screen is displayed, where you
can perform fundamental configuration.
MorphoWaveTM OEM –Installation guide
Section 1 : Introduction
2015_2000009096 V4
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15
To secure properly an access, Morpho recommends installing the MorphoWaveTM OEM
terminal as a part of the typical Access Control environment, described in the figure
below.
Figure 1: Implementation Recommendations
This environment comprises:
The MorphoWaveTM OEM terminal itself
Its role is to perform one-to-many biometric identification or one-to-one biometric
verification, i.e. to identify the individual who is presenting his hand on the terminal
sensor by comparing his biometric data with the references previously stored in the
terminal database (in the form of biometric templates).
An Access Controller (3rd party product)
The Controller is the element which controls the access rights of the individuals to the
secured area. For that reason, it must be located in the secured area.
The individuals who are authorized to access the secured area have their User ID listed
in a so-called "White List" (in contrast with a black list).
MorphoWaveTM OEM –Installation guide
Section 1 :Introduction
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2015_2000009096 V4
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The MorphoWaveTM OEM terminal and the Controller are communicating according to
one of the TCP/IP, Wiegand, Dataclock or RS485 protocols:
The MorphoWaveTM OEM terminal sends User ID to the Controller
The Controller sends its decision to the MorphoWaveTM OEM terminal (which
displays access granted or access denied depending on the answer)
The MorphoWaveTM OEM terminal sends an alarm signal to the Controller as soon
as a malicious operation is detected (terminal pulled out from the wall or opened
for maintenance operations); refer the paragraph dealing with anti-pulling and
anti-tamper switches for more explanations.
The Controller is part of the global Access Control System of the secured area, which
for instance can administrate the White List of the Controller and receive diaries of the
decisions taken by the Controller.
An Alarm (3rd party product)
This element is connected to the MorphoWaveTM OEM terminal through a dry contact.
The MorphoWaveTM OEM terminal sends the command to activate the Alarm as soon
as a malicious operation (terminal pulled out from the wall or having its bottom cover
opened out of maintenance operations) is detected; refer the paragraph dealing with
anti-pulling and anti-tamper switches for more explanations.
A Door Electric Latch or equivalent (3rd party product)
This element once activated opens the access. The Controller is the one which sends
the command to activate the latch if access is granted (i.e. if the individual's User ID is
listed in the Controller White List). Connection between these two elements is done
through a dry contact.
MorphoWaveTM OEM –Installation guide
Section 2 : General Description
2015_2000009096 V4
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17
Section 2 : General
Description
MorphoWaveTM OEM –Installation guide
Section 2 :General Description
18
This document and the information therein are the property of Morpho.
They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
May 2017
MorphoWaveTM OEM Overview
The MorphoWaveTM OEM is a bundle of Morpho products enabling any integrator to
build easily an access control solution with contactless fingerprints sensor: the
MorphoWave Desktop.
The MorphoWaveTM OEM is divided into 4 main components as shown below:
The product packaging checklist:
Quantity
Description
Ordering code
1
MorphoAccess Sigma Wave
293676728
1
MorphoWave Desktop
293663903
1
PC Wave Intel Core i7
293676736
1
Ethernet Switch Wave
293676822
MorphoWaveTM OEM –Installation guide
Section 2 : General Description
2015_2000009096 V4
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MorphoAccess Sigma Wave box opening
At the box opening of the MorphoAccess Sigma Wave, components shall be extracted
from the protection casing as depicted in the pictures below.
Extract the wall plate (which is not screwed to the terminal) and keep it separate until
the installation of the terminal is completed. The screwing of the product to the wall
plate is the last stage of the installation.
Figure 2: Box Opening
Components of the initial package
Figure 3: Box Content
1. One (1) Terminal’s body
2. One (1) Wall frame
3. One (1) Battery
4. One (1) Protection accessory (for WR products only, which usage is optional)
+
2
1
+
MorphoWaveTM OEM –Installation guide
Section 2 :General Description
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They must not be copied or communicated to a third party without the prior written authorization of Morpho
2015_2000009096 V4
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Terminal's front view description
Figure 4: MorphoWave™ OEM terminal front view
Camera
Speaker
Biometrical sensor: not
used for MorphoWave
Micro
LCD
Touch panel
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