Safran MorphoAccess SIGMA Series Instruction Manual

COPYRIGHT© 2016 Morpho
Osny, France
MorphoAccess® SIGMA Series –Administration Guide May 2016
2014_0000002196-09
MorphoAccess® SIGMA Series
Administration Guide

MorphoAccess® SIGMA Series –Administration Guide
Warning
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May 2016
WARNING
COPYRIGHT© 2016 All rights reserved.
Information in this document is subject to change without notice and do not represent a
commitment on the part of MorphoAccess® SIGMA Series. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying or recording, for any purpose without the express written permission of
MorphoAccess® SIGMA Series.
This legend is applicable to all pages of this document.
This manual makes reference to names and products that are trademarks of their respective
owners.

MorphoAccess® SIGMA Series –Administration Guide
Revision History
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Revision History
The table below contains the history of changes made to the present document.
Version
Date
Description
01
November 2013
First version
02
May 2014
Updated
- Terminal Rear View Diagram
- USB port with a Wi-Fi™ adapter
- Default Communication Parameter
- Recommendations / SD card
03
June 2015
Page #111, 112, 112, 164, 165, 165, 295, 306 are updated.
04
June 2015
Updated
- Web Server
- Smart Card Enrollment
- Photo Taking
- LCD Configurations
05
August 2015
Updated
- Configure ELITE Mode
- User Enrollment in Database for User PIN
06
December 2015
Updated
- First Boot Assistance At Next Boot Configuration
- Note added for Job Code
- Sensor Log Configuration
- MiFare Plus Parameter Added
07
April 2016
Updated for Learning Phase. Multiple JIRA tickets are corrected.
08
April 2016
Add list of supported templates and Contactless cards (Page 32 & 371).
09
May 2016
Spelling correction.

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Table of Contents
WARNING ............................................................................................................................2
REVISION HISTORY ...............................................................................................................3
SECTION 1 : INTRODUCTION ...............................................................................................23
MorphoAccess® SIGMA Series Terminal...........................................................................24
Scope of the document ...................................................................................................25
Safety Instructions ..........................................................................................................27
Wiring Recommendations ................................................................................................... 27
Europe information ............................................................................................................. 28
USA information .................................................................................................................. 28
About Biometrics ............................................................................................................29
About fingerprint biometrics ............................................................................................... 29
Acquisition principles ......................................................................................................30
Areas of interest .................................................................................................................. 30
Ergonomics .......................................................................................................................... 30
Recommended fingers......................................................................................................... 31
Enrolment process ............................................................................................................... 31
Template supported ............................................................................................................ 32
SECTION 2 : DESCRIPTION OF TERMINAL.............................................................................33
Interfaces Description .....................................................................................................34
Introduction ......................................................................................................................... 34
Power Supply Interface........................................................................................................ 37
Administration Interface ..................................................................................................... 37
Access Control System Synoptic .......................................................................................... 39
USB port usage ...............................................................................................................40
Plugging a USB Mass storage key ....................................................................................... 40
Plugging a USB Wi-Fi™ or 3G adapter................................................................................. 41
Connecting a Computer through USB.................................................................................. 42
SECTION 3 : CONNECTING THE TERMINAL TO A PC..............................................................43
General ..........................................................................................................................44
Why would one connect the terminal to a PC? ................................................................... 44
Connection methods............................................................................................................ 44
Network parameter initialization ........................................................................................ 45
Point to Point Ethernet Connection .................................................................................46

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Connection through only one Ethernet switch .................................................................47
Connection through a LAN ..............................................................................................48
Description........................................................................................................................... 48
LAN with DNS Server............................................................................................................ 48
LAN without DNS Server ...................................................................................................... 49
Static IP address (DHCP disabled)........................................................................................ 49
Dynamic IP address (DHCP enabled) ................................................................................... 49
Wi-Fi™ Network configuration ........................................................................................50
Requirements....................................................................................................................... 50
Configuration....................................................................................................................... 50
Troubleshooting................................................................................................................... 50
SECTION 4 : TERMINAL CONFIGURATION AND ADMINISTRATION .......................................51
Understanding MorphoAccess® Configuration.................................................................52
Presentation ........................................................................................................................ 52
Modifying the value of a parameter ................................................................................... 52
Notation............................................................................................................................... 53
Configuring a Networked MorphoAccess®.......................................................................54
Introduction ......................................................................................................................... 54
Network factory settings ..................................................................................................... 55
Date/Time settings .............................................................................................................. 55
SSL Securing ......................................................................................................................... 55
Network Wi-Fi™ configuration ............................................................................................ 56
MorphoAccess® Terminal Database Management ..........................................................57
General ................................................................................................................................ 57
Adding a user to the database ............................................................................................ 57
Removing a user from the database ................................................................................... 57
Database Size ...................................................................................................................... 57
MorphoAccess® Terminal License Management ..............................................................59
User licenses ........................................................................................................................ 59
Logs licenses ........................................................................................................................ 60
Communication licenses ...................................................................................................... 61
Access Control license.......................................................................................................... 61
Time and Attendance (T&A) license .................................................................................... 62
Getting a license for a MorphoAccess® SIGMA Series terminal.......................................... 63
Checking licenses installed in the terminal with license manager application ................... 63
Installing a new license........................................................................................................ 66

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Terminal Firmware Upgrade ...........................................................................................67
How to get last version of firmware.................................................................................... 67
How to upgrade the firmware............................................................................................. 67
Firmware upgrade using a USB Mass Storage Key ............................................................. 67
Firmware upgrade tool for expert users.............................................................................. 67
MorphoAccess® SIGMA Series Modes..............................................................................69
MorphoAccess® 500 or J Series legacy mode ...................................................................... 69
L-1 Bioscrypt 4G Series legacy mode ................................................................................... 69
MorphoAccess® SIGMA Series native mode........................................................................ 70
SECTION 5 : FIRST BOOT ASSISTANT ...................................................................................71
Assistant Initialization ....................................................................................................72
Date & Time Configuration .............................................................................................73
Trigger Event ..................................................................................................................77
Language Configuration .................................................................................................78
Show/Hide Language Icon ..............................................................................................80
Ethernet Interface Settings .............................................................................................81
Wi-Fi™ Configuration......................................................................................................83
Protocol Configuration....................................................................................................89
Password Configuration..................................................................................................91
First Boot Assistance At Next Boot Configuration ............................................................93
Recover Corrupted Components ......................................................................................94
SECTION 6 : ADMINISTRATION MENU.................................................................................95
Access to Administration Menu.......................................................................................96
User Menu......................................................................................................................98
User Enrollment in Database............................................................................................... 99
User Enrolment in Card...................................................................................................... 114
User Enrolment in Card & Database ................................................................................. 116
Update User Information................................................................................................... 118
Authenticate User.............................................................................................................. 121
Delete User ........................................................................................................................ 123
Card Manager.................................................................................................................... 126
Multimedia menu .........................................................................................................157
Audio Settings.................................................................................................................... 158
Video Settings.................................................................................................................... 161
Images Settings ................................................................................................................. 164
System Menu................................................................................................................167
Terminal Configurations .................................................................................................... 168

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Transaction Log ................................................................................................................. 189
Miscellaneous Settings ...................................................................................................... 194
Web Server ........................................................................................................................ 197
Error Log Configuration ..................................................................................................... 197
Sensor Log Configuration .................................................................................................. 200
Communication menu...................................................................................................202
Security recommendation ................................................................................................. 203
Ethernet Network Configuration ....................................................................................... 203
Wi-Fi™ Network Configuration.......................................................................................... 206
Configure Hostname.......................................................................................................... 212
Serial Parameters .............................................................................................................. 213
Security Menu ..............................................................................................................216
Biometric Security Settings................................................................................................ 217
Anti-Tamper Switch For Terminal Security ........................................................................ 231
Network & Communication Security Settings ................................................................... 235
Additional User Verification Settings................................................................................. 249
Change LCD Password ....................................................................................................... 252
Additional User Control Settings ....................................................................................... 254
USB Menu.....................................................................................................................260
Format USB Mass Storage device...................................................................................... 261
Initialize USB Mass Storage device.................................................................................... 263
Import Data into Terminal................................................................................................. 265
Export Data in USB Mass Storage Device.......................................................................... 271
Information Menu ........................................................................................................280
View Device Details ........................................................................................................... 281
View Firmware Information .............................................................................................. 283
View Sensor Revision Information ..................................................................................... 284
View Communication Parameters..................................................................................... 285
View Memory Status ......................................................................................................... 289
View User Status................................................................................................................ 290
View Transaction Log Status ............................................................................................. 291
Reboot Terminal Menu .................................................................................................292
SECTION 7 : VIDEOPHONE FACILITY ..................................................................................294
Introduction to Videophone ..........................................................................................295
Configure Video Phone Server .......................................................................................296
Viewing Video Phone Server Details..............................................................................299

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Delete Video Phone Server............................................................................................300
How User can make Video Call......................................................................................302
SECTION 8 : TERMINAL CONFIGURATION THROUGH WEBSERVER .....................................304
Introduction to Webserver ............................................................................................305
Security recommendation ................................................................................................. 306
Tamper Setting for Terminal Security................................................................................ 307
General Purpose Input Output Configuration ................................................................... 309
Single Door Access Control Settings .................................................................................. 310
Time and Attendance Mode Configuration....................................................................... 312
Transaction Log Settings ................................................................................................... 317
Biometric Security Settings................................................................................................ 319
Communication Settings.................................................................................................... 320
Controller Feedback........................................................................................................... 325
Date and Time Settings ..................................................................................................... 328
Wiegand Parameters Settings........................................................................................... 330
User Control Configurations .............................................................................................. 333
Threat Level Configuration ................................................................................................ 337
Event Configurations ......................................................................................................... 339
Define Access Schedule...................................................................................................... 340
Define Holiday Schedule .................................................................................................... 347
Door Open Schedule Configuration ................................................................................... 351
Complete Configuration (Advanced users only) ................................................................ 352
Reset Factory Settings ....................................................................................................... 353
SECTION 9 : ACCESS CONTROL ..........................................................................................355
Access control presentation ..........................................................................................356
Typical architecture of an access control system .............................................................. 356
Typical access control process ........................................................................................... 357
Preliminary: adding a biometric template in local database ..........................................358
MorphoAccess® terminal operating modes ...................................................................359
Standalone mode or Slave mode....................................................................................... 359
Standalone mode: Identification and/or Authentication .................................................. 359
Access Control Process in Identification Mode.................................................................. 360
Access Control Process in Authentication Mode ............................................................... 361
Access Control Process for VIP Users................................................................................. 362
Access Control Result ....................................................................................................363
Information for the User.................................................................................................... 363

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Information for the Administrator..................................................................................... 363
Integration in an Access Control System ........................................................................... 363
Access Granted .................................................................................................................. 364
Access Denied .................................................................................................................... 364
SECTION 10 : ACCESS CONTROL BY IDENTIFICATION .........................................................365
Identification Mode Description ....................................................................................366
Identification Process ........................................................................................................ 366
Access Control by Identification ........................................................................................ 366
Result of the access control request.................................................................................. 366
User’s Data required in the terminal................................................................................. 366
Identification Modes (database extension licenses) ......................................................... 367
Compatibility with Access Control Systems....................................................................... 367
User Interface .................................................................................................................... 368
SECTION 11 : ACCESS CONTROL BY AUTHENTICATION.......................................................369
Authentication Process .................................................................................................370
Introduction ....................................................................................................................... 370
Authentication process...................................................................................................... 370
Access control by authentication ...................................................................................... 370
Contactless Smart Card ..................................................................................................... 371
List of contactless cards validated..................................................................................... 371
Authentication Process Options ........................................................................................ 373
Manual bypass of biometric control.................................................................................. 373
Automatic bypass of biometric control ............................................................................. 375
Result of access control check ........................................................................................... 375
Compatibility with Access Control Systems....................................................................... 375
Selection of user’s contactless card type (MIFARE® and/or DESFire®).............................. 376
Biometric check, biometric data on user's card ..............................................................378
Description......................................................................................................................... 378
User’s data required in the terminal ................................................................................. 378
User’s data required on the user’s card ............................................................................ 378
Activation key .................................................................................................................... 378
User Interface .................................................................................................................... 379
PIN verification - PIN stored on card..............................................................................380
Description......................................................................................................................... 380
User’s data required in the terminal ................................................................................. 380
User’s data required on the user’s card ............................................................................ 380

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Activation key .................................................................................................................... 380
User Interface .................................................................................................................... 381
BIOPIN verification - BIOPIN stored on card...................................................................382
Description......................................................................................................................... 382
User’s data required in the terminal ................................................................................. 382
User’s data required on the user’s card ............................................................................ 382
Activation key .................................................................................................................... 382
User Interface .................................................................................................................... 383
Biometric check and biometric data in local database ...................................................384
Description......................................................................................................................... 384
User’s data required in the terminal ................................................................................. 384
User’s data required on the user’s card ............................................................................ 384
Activation key .................................................................................................................... 385
User interface .................................................................................................................... 385
Authentication with local database: User ID entered from keyboard .............................386
Description......................................................................................................................... 386
Activation key .................................................................................................................... 386
Authentication with local database: ID input from Wiegand or Clock & Data.................387
Description......................................................................................................................... 387
Activation key .................................................................................................................... 387
Wiegand Frame Configuration .......................................................................................... 389
Wiegand frame example (26 bits)..................................................................................... 390
No biometric check, no User ID check ............................................................................391
Description......................................................................................................................... 391
User’s data required in the terminal ................................................................................. 391
User’s data required on the user’s card ............................................................................ 391
Activation key .................................................................................................................... 392
User Interface .................................................................................................................... 392
No biometric check, User Identifier in the database.......................................................393
Description......................................................................................................................... 393
User’s data required in the terminal ................................................................................. 393
User’s data required on the user’s card ............................................................................ 393
Activation key .................................................................................................................... 394
User Interface .................................................................................................................... 395
Authentication process specified by User's card.............................................................396
Description......................................................................................................................... 396