Salamander Pumps CT FORCE 15 PT User manual

ISSUE 1 JANUARY 2011
Pump installation and
warranty guide for the
FORCE range of pumps
FORCE 15 PT, 15 IPT, 15 TU, 15 ITU
FORCE 20 PT, 20 IPT, 20 TU, 20 ITU,
20 PS, 20 IPS, 20 SU, 20 ISU
FORCE 30 PT, 30 IPT, 30 TU, 30 ITU,
30 PS, 30 IPS, 30 SU, 30 ISU

Push-fit
attachment
22mm stainless steel
braided anti-vibration
couplers
Pump motor
Brass nuts
Rubber feet
Isolation valves
Filter washers
(on the inlets)
Water inlets
Water outlets
Pump housing
Rubber sealing washers
(on the outlets)

1
Installation
Specifications
Trouble shooting
PumpWise
Warranty
Pump installation and warranty guide
for the FORCE range of pumps
Important – read this first!
Correct installation is the guarantee of safety and a
trouble free system. It is therefore important to read
these instructions thoroughly and ensure you comply
with them. Incorrect fitting can invalidate the warranty.
If your installation is complicated or you have any questions please
CONSULT THE PUMPWISE HELPLINE IMMEDIATELY. If you are
calling from site and need urgent technical guidance, say so
– and we will prioritise a return call.
We encourage installers to consult Salamander’s PumpWise helpline,
where our engineers can give you first-rate advice regarding
installation. Consulting the helpline will entitle your customer to
an additional two years warranty FREE (UK only) – all you have to
do is to implement our engineer’s recommendations for your
installation situation and ask your customer to register.
When the job is finished tear off the final page of this instruction
manual and hand it to the householder. This page explains the
warranty provisions and provides a pre-paid warranty card. Don’t
forget that if you have called our helpline you should also complete
the comments section of the card to say how you rate the service
you received.
Please leave this instruction booklet with the customer
for reference to maintenance and safety information.
Thank you for choosing
Salamander Pumps.
FORCE 15 PT, 15 IPT, 15 TU, 15 ITU
FORCE 20 PT, 20 IPT, 20 TU, 20 ITU, 20 PS, 20 IPS, 20 SU, 20 ISU
FORCE 30 PT, 30 IPT, 30 TU, 30 ITU, 30 PS, 30 IPS, 30 SU, 30 ISU
!

2
The Salamander FORCE Range
FORCE 15
A range of brass ended 1.5 bar shower pumps
– ideal for boosting shower performance
FORCE 15 PT, FORCE 15 IPT
1.5 bar twin brass ended positive head shower pump
FORCE 15 TU, FORCE 15 ITU
1.5 bar twin brass ended positive and negative head universal shower pump
FORCE 20
A range of brass ended 2.0 bar shower pumps
– ideal for providing powerful shower performance
FORCE 20 PT, FORCE 20 IPT
2.0 bar twin brass ended positive head shower pump
FORCE 20 TU, FORCE 20 ITU
2.0 bar twin brass ended positive and negative head universal shower pump
FORCE 20 PS, FORCE 20 IPS
2.0 bar single brass ended positive head shower pump
FORCE 20 SU, FORCE 20 ISU
2.0 bar single brass ended positive and negative head universal shower pump
FORCE 30
A range of brass ended 3.0 bar shower pumps
– ideal for powerful showering and multi outlet applications
FORCE 30 PT, FORCE 30 IPT
3.0 bar twin brass ended positive head shower pump
FORCE 30 TU, FORCE 30 ITU
3.0 bar twin brass ended positive and negative head universal shower pump
FORCE 30 PS, FORCE 30 IPS
3.0 bar single brass ended positive head shower pump
FORCE 30 SU, FORCE 30 ISU
3.0 bar single brass ended positive and negative head universal shower pump

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Installation
Specifications
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PumpWise
Warranty
Contents
FORCE range of pumps 2
Product description 4
Installation instructions 4
Step 1: Pump location 5
Step 2: Connecting the pump 6
Step 3: Electrical installation 9
General specifications 10
Technical specifications 11
Trouble shooting 12
Salamander PumpWise 13
Warranty 14

4
Installation
Specifications
Trouble shooting
PumpWise
Warranty
Product description
Salamander pumps are suitable for pressure
boosting vented stored water systems
to the whole house but please note that
inlet pressures to the pump and water
temperatures must not exceed values stated
in the technical specifications.
Installation instructions
Please follow these installation instructions
carefully. Failure to install your pump in
accordance with these instructions will
invalidate your warranty.
Do not use Salamander pumps for
applications other than those stated within
the pump description, or connect the
pump directly to the cold mains. To do so
invalidates the warranty.
Salamander pumps should be installed by
appropriately qualified and/or experienced
people and supervision in their use should
be given to children or anyone with impaired
physical or mental capabilities.
Please note that:
• FORCE 15 PT, 15 IPT,
FORCE 20 PT, 20 IPT, 20 PS, 20 IPS,
FORCE 30 PT, 30 IPT, 30 PS and 30 IPS
are shower specific pumps.
• FORCE 15 TU, 15 ITU,
FORCE 20 TU, 20 ITU, 20 SU, 20 ISU,
FORCE 30 TU, 30 ITU, 30 SU and 30 ISU
are universal pumps.
• Inlets and outlets are vertical.
It is essential to ensure that:
The cold stored water capacity is adequate
for the entire household requirements
(minimum 50 gallons per bathroom,
80 gallons for one bathroom plus an en
suite shower room).
There is a maximum static head of 15 metres.
Cold supplies to the cylinder and the pump
are taken from the opposite side of the cold
water storage tank to the cold mains inlet.
The bottom of the cold water storage tank
must also be checked and cleared of debris.
Outlet to
cylinder
Inlet
Bottom of cold
tank must be
cleared of debris
Outlet to pump
Outlet to
cylinder
Inlet
Bottom of cold
tank must be
cleared of debris
Outlet to pump
In systems with more than two bathrooms,
the cold water supply to the cylinder must be
in 28mm pipework.
Multiple cold water storage tanks must be
linked in 28mm pipework with the bottoms
of the tanks level.
Never put a non-return valve, inverted loop,
restricted balofix or an air vent on the supply
pipework to the pump.
Figure 1: Tank inlet and outlet position
Figure 2: Linked cold water tanks

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Installation
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PumpWise
Warranty
The stored hot water temperature must not
exceed 65ºC.
Ensure that the hot supply to the pump is via
a Salamander approved method.
Step 1: Pump location
1 Site the pump in a location where it will
not freeze or be exposed to frost
during cold weather.
2 Ensure adequate air flow to cool the
motor. Separate the pump from other
appliances that generate heat. Install the
pump in a clear space allowing 100mm
at each side, end and top.
3 If possible, site the pump in a location
where leaks can be contained and would
cause minimal damage.
4 Avoid locating the pump close to electrics.
5 Avoid situations that may create an excess
of static pressure on the pump.
6 Ensure the pump is as close to the water
supply as possible.
7 Mount the pump upright (shaft
horizontal, not screwed down).
8 Do not install the pump in a bathroom
unless it is enclosed within a space that is
accessible only with the use of a tool.
9 An anti-gravity loop (Figure 4) off a no
stop Essex flange must be fitted to all
systems where the pump is mounted
above the hot outlet from the cylinder.
In such systems, hot water temperature
must not exceed 65ºC.
Salamander S flange
fitted to limit air being
drawn into pump
Indirect coil
Pump at the
base of the hot
water cylinder
Pump inlet
MAX
65˚C
22mm No Stop Essex
flange with 3” dip pipe
and bird beak cut end
to limit air being drawn
into the pump
Indirect coil
Pump at the
base of the hot
water cylinder
Pump inlet
MAX
65˚C
!
Figure 3: Hot water supply method
Jointing compounds (boss white, hemp and
steel wool) must not be used. Solder fluxes
must not come into contact with the pump
or anti-vibration hoses.
The anti-vibration hoses must not be twisted
or bent.
Higher rated fuses must not be used.
Or alternatively
Figure 4. Anti-gravity loop
MAX
60˚C
No Stop Essex Flange
MUST be used with an
anti-gravity loop at
least 250mm in depth
Min 600mm
Vent and
other services
Inlet
Inlet
Outlet
Outlet Air vents both
hot and cold
Cold water storage
C H

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Installation
Specifications
Trouble shooting
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Warranty
10 Check the marker arrows on the pump
to ensure correct direction of water flow.
Either end of the pump is suitable for hot
or cold water.
11 Check the static inlet and outlet heads
of water above the pump to ensure
maximum limits are not exceeded.
12 The hot supply pipework to the pump
should be a maximum of 5 metres in
22mm pipe (hot and cold supplies should
be no more than 2 metres in 15mm pipe).
Exclusive hot and cold supplies to the
pump with the hot from a Salamander
approved cylinder flange. Exceptions are:
• hot supply – from the vent angled at
45º, vertically down the hot connection
at the vent, at least 1.5 metres below
the base of the cold water storage tank
(Figure 5).
• alternatively, the hot and cold supplies to
the pump can be teed off other 22/28mm
supplies (Figure 6) provided that:
• the tee off to the pump is first call.
• the cold supply to the pump is
not shared with the cold feed to
the cylinder.
13 The best hot connection from the
cylinder (Figure 3) is either with:
• a ¾ inch no stop Essex flange, or
• a Salamander S flange or other
approved top entry flange.
14 Never fit to top entry flange if the pump
is fitted above the cylinder.
15 Check that water storage capacity
meets required flow rates, particularly
at peak demand (i.e. appliances in
simultaneous use).
16 All up and over pipework must be
vented at the highest point on the outlet
of the pump.
17 Ensure pipe runs minimise airlocks.
18 In positive head systems, allow for
increased resistance of long pipe runs
with multiple bends. The natural flow
from the shower head or other outlets
must be at least 1 litre in 30 seconds or
2 litres in 30 seconds mixed.
Figure 5. Exclusive hot and cold supply
Figure 6. Tee off other supplys
MAX
60˚C
No Stop Essex Flange
MUST be used with an
anti-gravity loop at
least 250mm in depth
Min 600mm
Minimum
1.5 metres
2 litres/min
natural flow
Maximum 5 metres from vent to pump
(only 2 metres in 15mm pipe)
Cold water storage
Vent and
other services
Inlet
Inlet
Inlet
Outlet
Outlet Air vents both
hot and cold
Non-return valve
hot outlet only
C H
Inlet
Outlet
Outlet
C H
MAX
65˚C
MAX
60˚C
No Stop Essex Flange
MUST be used with an
anti-gravity loop at
least 250mm in depth
Min 600mm
2 litres/min
natural flow
Other
supplies
Other services
Maximum 5 metres from vent to pump
(onl
y
2 metres in 15mm pipe)
Cold water storage
The hot connection
must be via a ¾”
No Stop Essex flange
Vent and
other services
Inlet
Inlet
Inlet
Outlet
Outlet Air vents both
hot and cold
Non-return valve
hot outlet only
C H
Inlet
Outlet
Outlet
C H
MAX
65˚C

7
Installation
Specifications
Trouble shooting
PumpWise
Warranty
Negative head systems
Negative head systems are where no natural
flow of water goes to the shower head
because it is above the height of the base
of the cold water tank. Most instances
of negative head systems occur in loft
conversions or where the cold water tank
sits on the joists in the loft. If the distance
between the bottom of the cold water tank
and the shower head is 2 feet or less it is also
possible that a negative head pump will be
required. The negative head range of pumps
activate the pump automatically even where
no natural flow exists.
FORCE pumps suitable for negative head
operation are the FORCE 15 TU, 15 ITU,
20 TU, 20 ITU, 20 SU, 20 ISU, 30 TU, 30 ITU,
30 SU and 30 ISU.
Figure 7. Negative head system
2 litres/min
natural flow
Other
supplies
Usable
capacity
Fit an
equilibrium
ball valve
The hot
connection
must be by
an approved
top or side
entry flange
(Figure 3)
Negative head
Other services
Cold water storage
The hot connection
must be via a ¾”
No Stop Essex flange
Inlet
Inlet
Outlet
Inlet
Vent and
other services
Outlet
Outlet
Outlet
C H
MAX
65˚C
MAX
65˚C C H
Inlet

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Installation
Specifications
Trouble shooting
PumpWise
Warranty
Step 2: Connecting the pump
Use only Salamander supplied hoses to
connect the pump.
The in-line strainers must be fitted to the hot
and cold inlet supplies to the pump.
It is critical to discharge water through the
pump into a container before connecting
the pump to outlet pipework in order to
ensure the air has been discharged from inlet
pipework and pump chambers. This will not
happen if the outlet pipework is connected
to the pump.
All associated pipework MUST be thoroughly
flushed before making final connections to
the pump. Fill the pump with water before
connecting to the discharge pipework.
A Hose to pipework
All FORCE pumps are fitted with ¾ inch
BSP x 22mm push fit connectors with
built in isolating valves.
The anti-vibration coupler nuts need only
be finger tight plus one quarter turn.
Mechanical tools must not be used to
tighten coupler nuts as this may cause
damage which will invalidate the warranty.
B Hose to pump
Do not twist or bend anti-vibration hoses as
this will invalidate the warranty.
35°
Do not bend hoses
more than 35°
Isolating valve
shown in
‘ON’ position
Isolating valve
shown in
‘OFF’ position
Do not twist or
kink the hose

9
Installation
Specifications
Trouble shooting
PumpWise
Warranty
Step 3: Electrical installation
All electrical installations must be carried out
in accordance with applicable regulations
by a suitably qualified electrician. The pump
must be connected to the electrical supply
using the mains cable with the attached
plug. This plug must be connected to an
accessible socket that has been installed
in compliance with BS7671 (I.E.E. Wiring
Regulations). The plug must be accessible at
all times.
!

10
Installation
Specifications
Trouble shooting
PumpWise
Warranty
General specifications
Applications
All Salamander pumps are designed to
boost low pressure hot and cold supplies
from tank-fed services. When supplies from
a water heater or a combination boiler
are to be boosted contact the Salamander
PumpWise helpline 0191 516 2002
for guidance.
Voltage
230 volts 50 Hz.
Motor type
Capacitor start and run induction type
motor with stainless steel shaft and in-built
resetting thermal protection (complies with
BS5000 part 11).
Maximum head
All Salamander FORCE pumps – 15 metres.
Anti-vibration couplers
(do not bend)
FORCE are fitted with ¾” BSP x 22mm
Push Fit with built-in isolating valves.
Mechanical seals
Rotary mechanical face seals (carbon rotary
element with ceramic counter face) are
used. Scale deposits in water supplies can
cause the mechanical seal to stick if left
for long periods without use. Salamander
recommends that the pump be run at least
five minutes every four weeks to ‘exercise’
all working parts.
Connections
¾” BSP male.
Initiation
Fully automatic, flow switch operated,
requiring 1ltr in 30 sec per side or 2ltr in
30 sec mixed. Only applies to positive head
pumps.
Temperature
Maximum fluid temperature 65ºC.

11
Installation
Specifications
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Warranty
Technical specifications
Part No Description Specification Performance Connection Type Pump Volumetrics Packed Pump
Volumetrics
Electrical
Input
Pump
Type Pump Hoses Isolators Dimensions Dimensions
230/1/50 Regenerative Pressure (bar) at 16ltr/min Pressure (bar) at 8ltr/min Max pressure (bar) closed head BSP Push fit Isolators integrated into the hoses Weight (Kg) Length (mm) Width (mm) Height (mm) Weight (Kg) Length (mm) Width (mm) Height (mm)
Positive Head
FORCE 15 TP
FORCE 15 ITP
1.5 Bar Twin End Positive
Head Shower Pump 4 4 1 1.3 1.5 ¾"22mm 46.3 220 120 195 7.8 310 210 220
FORCE 20 TP
FORCE 20 ITP
2.0 Bar Twin End Positive
Head Shower Pump 4 4 1.3 1.7 2.0 ¾"22mm 46.3 220 120 195 7.8 310 210 220
FORCE 30 TP
FORCE 30 ITP
3.0 Bar Twin End Positive
Head Shower Pump 4 4 2 2.5 3.0 ¾"22mm 48.3 255 120 195 9.8 350 210 220
FORCE 20 SP
FORCE 20 ISP
2.0 Bar Single End
Positive Head Shower
Pump
4 4 1.3 1.7 2.0 ¾"22mm 45.2 200 120 195 6.7 310 210 220
FORCE 30 SP
FORCE 30 ISP
3.0 Bar Single End
Positive Head Shower
Pump
4 4 2 2.5 3.0 ¾"22mm 45.2 200 120 195 6.7 310 210 220
Positive or Negative Head
FORCE 15 TU
FORCE 15 ITU
1.5 Bar Twin End
Positive and Negative
Head Shower Pump
4 4 1 1.3 1.5 ¾"22mm 46.7 220 220 195 8.2 310 310 220
FORCE 20 TU
FORCE 20 ITU
2.0 Bar Twin End
Positive and Negative
Head Shower Pump
4 4 1.3 1.7 2.0 ¾"22mm 46.7 220 220 195 8.2 310 310 220
FORCE 30 TU
FORCE 30 ITU
3.0 Bar Twin End
Positive and Negative
Head Shower Pump
4 4 2 2.5 3.0 ¾"22mm 48.7 255 220 195 7.1 350 310 220
FORCE 20 SU
FORCE 20 ISU
2.0 Bar Single End
Positive and Negative
Head Shower Pump
4 4 1.3 1.7 2.0 ¾"22mm 45.6 200 220 195 7.1 310 310 220
FORCE 30 SU
FORCE 30 ISU
3.0 Bar Single End
Positive and Negative
Head Shower Pump
4 4 2 2.5 3.0 ¾"22mm 45.6 230 220 195 7.1 310 310 220

12
Installation
Specifications
Trouble shooting
PumpWise
Warranty
Fault Probable cause Recommended solution
Pump will not
start
Insufficient gravity flow Check that installation complies with Salamander instructions
Check suitability of pump – is installation in negative head
(see page 7)
Check inlet filters are not blocked
Check flow rate min of 2l/min required on both hot and cold
Inlet/outlet connections
incorrect
Check that connections are plumbed the correct way round
and all valves are open
Electrical Check power supply
Check fuse
Check circuit breaker
Debris under flow switch Remove outlet hoses and check that flow switch sits in lowest
position
Float sticking in outlet Ensure no debris is in outlet area
Flow switch malfunction Contact service
Reduced/
intermittent flow
Incorrect or no
anti-aeration flange fitted
Check that installation complies with Salamander instructions
Insufficient gravity flow See above
Blocked inlet filters Ensure that all filters and shower head are free from debris
Couplers restricting flow Ensure that all AV couplers are straight and not bent or distorted
Air in system Run system on full hot with pump switched off (ie gravity only)
for several minutes
Check cold water storage is correct for installation and pump is
fitted to Salamander instructions
Ensure cold water refill rate is adequate for installation
Check that vents are fitted as described in instructions
Wrong size pump for
system
Ensure pump is sufficient to run the equipment
Hot temp set too high Reduce cylinder stat setting to 65% max or fit HWS/TMV
Pump starts with
all outlets closed
Leak in system Check for leaks
Outlet open Ensure all outlets are fully closed or capped - ie no dead legs
in pipework
Pump is noisy Air in system See above
Pump vibrating on surface Ensure rubber feet are fitted to pump
AV couplers causing
vibration
Ensure that all AV couplers are straight and not bent or distorted
Pump is leaking Pump exposed to mains
water pressure
Check that installation complies with Salamander instructions
Pump has suffered
chemical damage
Ensure that the pump has not come into contact with chemical
substance i.e. solder flux
Pump exposed to
excessive temperature
Is effective temp control fitted (cylinder stat or HWS/TMV valve)
Pump appears to have
leaked but not sure
Check leak is not from fitting in pipework above pump
Trouble shooting

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Installation
Specifications
Trouble shooting
PumpWise
Warranty
Salamander PumpWise
Salamander PumpWise is your guarantee to:
• help you select the right pump for the job.
• avoid installation pitfalls.
• provide a further TWO YEARS
WARRANTY FREE (UK only)
All you have to do is to implement the
technical advice recommendations for any
specific installation and register the pump
when installation is complete.
PumpWise helpline 0191 516 2002
PumpWise from Salamander helps customers
and provides a support service second to
none. Installers and customers can be sure of
a speedy response to requests for technical
help guidance and advice.
Pump noise
Salamander has engineered this product
range to be as quiet as possible, however no
pump is completely silent. Correct installation
(anti-vibration couplers straight, rubber feet
fitted) will minimise noise, vibration and
transmission noise.
Standards and approvals
Splash proof rating IPX2; complies with the
requirements of current British and European
safety standards for household and similar
electrical appliances; meets with Compliance
with European Community Directives (CE).
Due to continuous improvement and
updating specifications may be altered
without prior notice.
Safety in operation
These appliances are not intended for use
by persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
Children should be supervised to ensure that
they do not play with the appliance.

14
Installation
General Specifications
Trouble shooting
PumpWise
Warranty
Warranty
Salamander FORCE pumps benefit from a full
three years warranty. This is extended to
five years when customers consult us
through the PumpWise initiative
and register the pump when
installation is complete.
PLEASE NOTE:
incorrect installation may
invalidate the pump warranty
Salamander Pumps operates a policy of
continuous development and reserves the
right to change any of the specifications
of its products without prior notice. All
information data and illustrations given in
this leaflet may be subject to variation.
Your showering sensation for life
In order to continue enjoying the showering
sensation brought to you by your
Salamander Pump:
• complete and return the attached
Warranty card
• take care that the temperature of
your stored water NEVER exceeds the
recommended maximum of 65ºC
(a maximum of 60ºC if the pump is
positioned above the hot outlet from
the cylinder)
• contact the PumpWise helpline at any sign
of aeration or spluttering of the discharge
water from the shower or other outlets
Our PumpWise commitment
We promise to help you select the right
pump and eliminate the risk of incorrect
installation. We strive to design and
manufacture a robust quality product that
will delight our customers. We assure you
that should you experience a problem the
PumpWise helpline is there to help; our
engineers will provide immediate advice
and, if necessary, arrange to fix the problem
on site.
Further technical assistance
For more details and further technical
assistance consult PumpWise.
Telephone: [phone]
Facsimile: 0191 548 4445
E-mail: [email protected]
To the installer
Please follow the guidelines for installation
provided in this brochure and call the
PumpWise helpline for installation advice.
Once installation has been completed
and the system has been tested to your
satisfaction, please assist the customer in
completing the prepaid Warranty Card.

15
Installation
General Specifications
Trouble shooting
PumpWise
Warranty
1 The Scope of the Warranty
SALAMANDER PUMPED SHOWER
SYSTEMS LTD (“the company”) Warrants
subject to the terms and conditions below
for the Warranty period(s) specified in
paragraph 3 that the Company shall:
Repair or replace free of charge the
product(s) specified on the Warranty card
or any component part thereof (together
referred to as “the equipment”) which
shall in the opinion of the Company have
proved defective by reason only of the
Company’s materials or workmanship
providing always that the Company shall be
under no obligation whatsoever under this
Warranty to repair or replace equipment
which shall have been misused modified
altered or transformed in any way without
the consent in writing of the Company or
if any component or accessory shall have
been replaced by a type not specified by the
Company or if the equipment is incorrectly
installed or operated or used other than as
described in the instruction manual or if any
servicing or repair of the equipment shall
have been carried out otherwise than by an
authorised Company dealer appointed by
the Company (“dealer”).
The Company’s liability under this Warranty
is limited to the said repairs or replacement
and shall under no circumstances extend
to any financial loss or damage including
consequential losses alleged to have been
suffered by the claimant.
Subject as provided in this warranty and
except were the equipment is sold to a
person dealing as a consumer all warranties,
conditions or other terms implied by law
are excluded to the fullest extent permitted
by law.
Nothing in this warranty shall exclude liability
for death or personal injury caused by the
Company’s negligence.
2 Terms and conditions
This Warranty shall only be enforceable by
you if the following terms and conditions
have been complied with:
a That the pump has been installed
in accordance with the installation
instructions, guidance and advice
contained within the installation and
warranty guide and/or provided by the
Salamander help desk.
b You are the original purchaser of the
equipment from a dealer and not an
assignee or subsequent purchaser of the
equipment.
c You must evidence the date of purchase
by retaining the original invoice from
the dealer. Without such evidence the
Company reserves the right to reject
any such claims under the terms of this
Warranty.
d Within 15 days of delivery of the
equipment to you the Warranty card is
accurately completed and returned to
the Company.
e Within thirty days of discovery of a defect
giving rise to liability under paragraph 1
above you give notice thereof in writing
to the Company.

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Installation
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Warranty
3 The Warranty periods
The Warranty periods referred to in
paragraph 1 above are as follows:
a Products manufactured by the Company
2 years from date of purchase provided
the warranty card is completed and
returned to the Company within 15 days
of purchase.
b Products supplied by the Company, but
not of the Company’s manufacture 1 year
from date of purchase.
c The warranty period in respect of any
product repaired or replaced under the
warranty shall be part of the above
period(s) which remain unexpired.
d In the event of a claim for repairs or
replacement being made under the terms
of this Warranty in the circumstances
where in the opinion of the Company
the defect has not been caused by the
Company’s materials or workmanship
then the Company reserves the right
to charge the claimant at its current
hourly rates and list prices in respect
of any service engineer’s time and any
replacement of parts.
e This Warranty is given in addition to and
does not affect your statutory rights as
a consumer.
f This Warranty is valid and enforceable
for equipment purchased and used
exclusively in the UK and The Republic of
Ireland only.
g Where the Company makes a
replacement the equipment replaced shall
be returned to the Company forthwith
and shall become the property of the
Company.
h No authority has been given to any
person, firm or company to vary the terms
of this Warranty.

Freepost RLXE-JHHY-HLHJ Salamander Pumps Unit 2c Colima Avenue, Sunderland, SR5 3XE

Salamander Pumped Shower Systems Limited Unit 2c Colima Avenue, Sunderland, SR5 3XE Tel: [phone] Fax: [phone] Email: [email protected]
6111
Warranty card Please supply the following information: 1 User name Address Postcode Tel No. 2 Installer name Address Postcode Tel No. 3 Supplier from whom system was purchased Name Address Postcode 4 What does your pump boost? Shower M Multiple showers M Whole house M Other (please specify)
5 Where is the pump installed? Loft M Airing cupboard M
Under bath M Other (please specify)
6 What is the approximate distance in feet from the pump to the cylinder? Horizontal Vertical 7 What is the approximate cold water storage capacity in gallons? 25 M 40 M 50 M 70 M 100M 8 How is the hot water heated? GasM Oil M Solid fuel M Aga M Electric M 9 Does the DHWS cylinder have independent controls for: Zone YES M NO M Temperature YES M NO M What is the cylinder-stat setting? 10 Who chose the pump? Householder M Plumber M Merchant M Showroom M Builder M 11 Why did you choose a Salamander pump? Comments I am interested in an extended warranty. M Please tick box
Please send details of the Extended Warranty Scheme and application form.
Pump serial number
Model Date of
purchase _____ / _____ / _____