Salamander Pumps TapBoost TBS15 User manual

Installation and warranty guide for
TapBoost
ISSUE 1.0 March 2022
This document should be given to the end user and retained for future reference.
Should you need to contact Salamander Pumps you will need the below information.

Safety, installation & warranty guide
Important – read this first!
Safety in Operation
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning the use
of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without
supervision.
The installation must be carried out to comply with
the latest Water Supply Regulations, Wiring/Electrical
Regulations, Building Regulations and local byelaws.
Correct installation is essential for safe operation and a
trouble free system. It is therefore important to read these
instructions thoroughly and ensure you comply with them.
Incorrect fitting will invalidate the warranty.
If your installation is complicated or you have any questions
please consult Pumpwise Technical Helpline on 0191 516
2002.
We encourage that all Salamander products are installed by
a fully competent/qualified person.
Please complete the warranty registration on our website: www.
salamanderpumps.co.uk or scan the QR code below to complete the
online warranty registration.
Do not unpack until ready to use. Store product upright and in a dry, frost free
location.
The end user needs to keep this installation guide for reference to
maintenance and safety information.
Thank you for choosing
Salamander Pumps
!

1
Contents
1. Product Description 2
2. Box Contents 3
3. Dimensions and Connections 4
4. Installation Notes 4
5. Typical Installations 6
6. Additional Safety Instructions for 8
Bathroom & Shower Room Installations
7. Lighting Codes 9
8. Commissioning 10
9. Maintenance 10
10. Standards and Approvals 10
11. General Specification 11
12. Troubleshooting 12
13. WEEE Directive 13
14. PumpWise & Warranty 13
15. Warranty Information 14

TapBoost is an intelligent domestic inline clean water pump intended to
improve the flow to a single outlet/point of use (such as a tap, shower, toilet
cistern) which suffers with a poor natural flow. It is suitable for use with mains
water and tank fed water systems, with water up to 65°C. TapBoost operates
at 12V DC which is supplied via a 240V AC power supply unit.
TapBoost is not suitable for boosting multiple outlets. If multiple outlets
suffer from poor natural flow, Salamander Pumps have a range of products
that are suitable. Please visit www.salamanderpumps.co.uk for details of our
full range of products.
For TapBoost to operate, there must be a natural flow rate
from the outlet of at least 1.2 litres per minute (lpm). Details
of how to measure the natural flow rate from the outlet can
be found at www.salamanderpumps.co.uk or scan the QR
code to learn how to measure the flow rate.
When the natural flow rate is at 1.2 lpm TapBoost will increase the flow up
to 7 lpm (provided there are no restrictions in the pipework/outlet). If the
natural flow rate is greater than 1.2 lpm TapBoost will increase your outlet
flow rate up to a maximum of 11 lpm. Refer to Figure 1 below to see how
much additional flow TapBoost will provide to the natural flow rate at the
outlet. TapBoost constantly monitors the flow rate and will react accordingly.
If the flow rate reaches 11 lpm, TapBoost will enter idle mode so as not to
pump more than 12 lpm to comply with the Water Supply (Water Fittings)
Regulations 1999.
TapBoost cannot overcome restricted incoming pipework and replacement
water pipes should be installed in this scenario. Some outlets are naturally
restrictive and TapBoost may not be able to add additional flow to these
types of outlet.
Please read these instruction details carefully as they are intended to ensure this
product provides long, trouble-free service. Failure to install the unit in accordance
with the installation instructions will lead to invalidation of the warranty.
1. Product Description
2
Figure 1 - Additional flow provided by TapBoost
Low
flow
in
Boosted
flow
out
6
7
8
9
10
11
12
0123456789101112
Incoming Flow (lpm)
Boosted Flow (lpm)

3
2. Box Contents
1x TapBoost Pump (with 0.95m cable)
1x Power Supply Unit (with 1.15m cable)
1x Power Supply Unit Mains Cable (1.9m)
1x 15mm Inlet Compression Nut
1x 15mm Inlet Compression Olive
1x Spare Inlet Filter (one is pre-fitted to the pump inlet)
Note: each pump is tested with water before leaving the factory. Some
residual water may be present within the pump.
Important safety information: Only the Power Supply Unit and Mains
Power Cable provided must be used to operate TapBoost.
TapBoost Pump
(with 0.95m cable)
Power Supply Unit
(with 1.15m cable)
Power Supply Unit
Mains Cable (1.9m)
Inlet Filter
15mm Inlet
Compression Nut
15mm Inlet
Compression Olive
ContinuouslyRated
Min. InletFlowRate: 1.2 L/min
Max. Inlet Pressure: 1000kPa(10bar)
Max.WaterTemp:65°C
IPX4DC12.0V22W1.8A
Figure 2 - Box contents

4
Please follow these installation instructions carefully. Failure to install
TapBoost in accordance with these instructions will invalidate your warranty.
General Considerations:
• The best possible location for TapBoost is directly before the outlet
to be boosted.
• TapBoost should be positioned to allow adequate ventilation of the
pump (100mm recommended). The pump should never be covered so
as to stop airflow for ventilation.
• The installation must comply with any local byelaws, the Water
Supply (Water Fittings) Regulations 1999, BS EN 806 and in
accordance with IET Electrical Regulations.
• Good practice is to fit a full bore isolating valve to the inlet pipework
of the pump to facilitate any future maintenance.
• All pipework must be securely fixed.
4. Installation Notes
3. Dimensions & Connections
Figure 3 - Pump Dimensions (without inlet compression nut) Figure 4 - Pump Connections
Outlet
1/2” BSP male
Inlet
15mm compression
www.salamanderpumps.co.uk
0191 516 2002
124mm
53mm 95mm

5
TapBoost installed vertically TapBoost installed upside down TapBoost installed horizontally
• Ensure the pump is protected from frost (NOTE: TapBoost and the
power supply must be installed indoors).
• If the water supply is known to be hard/have a high mineral content, it is
advisable to install a water softener after the stop tap. Always consult the
manufacturers literature for correct installation.
• Never use on outside cold-water storage tanks.
• Never use jointing compound, Boss White, hemp, or steel wool.
• Complete all hot work (e.g. pipework soldering) prior to TapBoost
installation. Solder flux should not come into contact with any part of
TapBoost, the power supply unit or its power cables.
• Never fit to restrictive or collapsed pipework/supply (e.g. lead main).
• When installed on mains water, detachable hose sets must not be used, it
must be installed onto rigid pipework and adequately supported.
• Pump noise: the technology within this pump makes it incredibly
quiet, however no pump is completely silent, so there may be some
humming noise when in operation.
• Observe the direction of flow arrow on the front of the pump when
installing. TapBoost can be installed horizontally or vertically
however for optimum performance it is better fitted vertically. Never
install TapBoost upside down or against the direction of flow.
Figure 5 - Pump Orientation

6
5. Typical Installations
Figure 5 - Typical uses for TapBoost
If TapBoost is to be installed in a bathroom/shower room please also take
note of the additional safety information in Section 6.
Single Taps on Sinks/Basins/Baths
Hot and Cold Hot only Cold only
Hot and Cold Hot only Cold only
Hot and Cold Cold only
Mixer Taps
Hot only
Non-
return
valve
on cold
Non-
return
valve
on hot

7
Note: TapBoost and all
electrics must be inside
Toilets Kitchen Appliances
Electric Showers
Hot and Cold Hot only Cold only
Non-
return
valve
on cold
Non-
return
valve
on hot
Thermostatic Mixer Showers
Outside Taps

Outside
Zones Outside
Zones
Zone 0
Zone 1
Zone 2
Outside Zone
Space under shower is Zone 1
if accessible without tool
Window recess Zone 2
2
22
2
2
1
1
0.6m 0.6m
2
0
Outside
Zones Outside
Zones
22
2
22
11
0.6m
0
0.6m
OutsideZ ones
Zone 0
Zone 1
Zone 2
Outside Zone
Space under bath is Zone 1
if accessible without tool
Window recess Zone 2
8
6. Additional Safety Instructions for Bathroom
& Shower Room Installations
The TapBoost pump can be installed within Zone 2, however it is important
that the electrical power supply unit is located beyond Zone 2 and ideally
outside of the bathroom. The electrical power supply unit and mains plug must
be protected against moisture and water. The plug must be located outside of
the bathroom. The installation must be carried out to comply with the latest
wiring/electrical regulations, building regulations and local byelaws.
IF YOU ARE UNSURE, CONSULT A QUALIFIED ELECTRICIAN.
There are 3-bathroom electrical zones that have been identified in the IET wiring
regulations and these are:
Zone 0 - bath, basin or shower tray and is defined as ‘any area within a bathroom
that can hold water’.
Zone 1 - the area directly above zone 0 to the height of 2.25m from the bottom
of the bath or shower. It also covers the width of the shower cubicle and length of
the bath or basin.
Zone 2 - the area stretching 600mm beyond zone 1, outside of the bath or
shower, be that above or to the sides of each.
Figure 8 - Power supply unit and plug located outside of bathroom
Figure 7 - Bathroom Zones

9
Lighting Pattern Mode Denotes
Steady Light (for
5 mins)
Standby
Mode There is an electrical supply to the pump but there
is no outlet open
Fast Flashing Light Boosting
Mode Pump is boosting flow through the outlet
Slow Pulsing Light Idle Mode Incoming flow is equal to or greater than 11 lpm
No Light Standby
Mode/Off
Pump has been in Standby Mode for longer than 5
minutes or pump has no electrical supply
The TapBoost power supply unit has a green LED which will illuminate when there
is power to the supply unit.
The TapBoost pump is equipped with a blue LED to indicate its current status.
Figure 9 below shows the location of the LED. When in ‘Standby Mode’ (power to
the pump but outlet closed so therefore not boosting) the LED will remain solid
for 5 minutes. After 5 minutes the LED will turn off so as not to cause a nuisance,
however the pump will remain in ‘Standby Mode’.
When an outlet is opened and water begins to flow, TapBoost will begin boosting
the flow and the LED will fast flash to indicate ‘Boosting Mode’. If the outlet is
closed, TapBoost will enter ‘Standby Mode’ where the LED will remain solid for 5
minutes as described above.
TapBoost intelligently monitors the flow of water, if the flow reaches 11 lpm
or more it will enter ‘Idle Mode’. This ensures the boosted output flow does not
exceed 12 lpm, complying with the Water Supply (Water Fittings) Regulations
1999. ‘Idle Mode’ is indicated by a slow pulsing blue LED. The pump is continuing
to monitor the flow but will not provide any additional boost. If the flow drops
below 11 lpm, the pump will again switch to ‘Boosting Mode’ and this will be
indicated by a fast flashing blue LED.
7. Lighting Codes
Figure 9 - LED Display on TapBoost
www.salamanderpumps.co.uk
01915162002
Continuously Rated
Min. InletFlowRate:1.2L/min
Max. InletPressure: 1000kPa(10bar)
Max. WaterTemp:65°C
IPX4DC12.0V22W1.8A
LED
Table 1 - Lighting codes

10
To successfully activate the pump on first operation:
1. Connect the pump to the pipework.
2. Turn on incoming water supply and ensure that all isolating valves are open.
3. Open outlet and check for natural flow from the outlet.
4. Ensure all air is purged from the system.
5. Inspect connections and connecting pipework for leaks.
6. Plug in electrical supply to pump and turn on.
7. The flow will now increase as the pump has entered ‘Boosting Mode’. A blue LED
will flash on the pump (see Section 7 for location on the pump) to indicate that
it is boosting the flow.
8. Close the outlet fully and the pump will stop. The blue LED remains steady on
to indicate it has entered ‘Standby Mode’. The pump will remain in ‘Standby
Mode’ until the outlet is opened, when it will again begin boosting the flow.
9. When the pump is in ‘Standby Mode’ for more than 5 minutes, the blue LED on
the pump will turn off until the outlet is opened and the pump begins boosting
again.
If TapBoost does not activate, please refer to the troubleshooting section of this
manual.
8. Commissioning
9. Maintenance
If a drop in performance is noted from TapBoost - the inlet filter
should be checked and cleaned if necessary. Scan the QR code to
learn how to clean the filter. Other than the inlet filter, there are
no user serviceable parts. Any service work involving the repair
or replacement of parts for the product must be carried out by
Salamander Pumps, or by one of their approved service engineers.
Note: this includes the pump, power supply unit and all power cords provided.
- Complies with the Water Supply (Water Fittings) Regulations 1999.
- IPX4 Rated – Pump
- IPX0 Rated - Electrical Transformer. Note: must be protected against
water and moisture
- UKCA and CE Marked.
- EN55014-1:2021 Electromechanical compatibility (EMC) – requirements,
household appliances, electrical goods, and similar apparatus (Part 1).
- BS EN 60335-1:2012+A15:2021 & BS EN 60335-2-41:2003+A2:2010
Household and similar electrical appliances – safety (Part 1 General
requirements & Part 2-41 Particular requirements for pumps).
10. Standards & Approvals
The company operates a policy of continuous development and reserves the
right to change any of the specifications without prior notice. All information,
data and illustrations given in this leaflet may be subject to variation.

TapBoost is of Class III construction powered by an IEC 60335-1 approved Class II external
power supply providing a SELV output and limited power source (LPS). Note: complete
equipment (TapBoost with power supply) is a Class II product.
Class II - These products usually feature two layers of insulation between live components
and users, which is why they are often known as “double-insulated” appliances.
Class III - Equipment built to the Class III standard is supplied from a special safety
isolating transformer whose output is Separated/Safety Extra-Low Voltage or SELV.
11. General Specification
Part Number TBS15
Guarantee 2 years
Pump
Specification
Maximum inlet water pressure 10 Bar/1000 kPa
Minimum flow rate for activation 1.2 lpm
Backflow protection Integrated non-return valve
Pump inlet connection 15mm compression
Pump outlet connection 1/2” male BSP
Pump enclosure protection IPX4
Pump weight 0.6 Kg
Motor duty rating Continuous
Boosted output flow rate 7 - 11 lpm (varies depending on incoming flow rate)
Water temperature 4°C - 65°C
Maximum head 5m (0.5 bar)
Full load current 1.5 A
Maximum pump wattage 18 W
Pump dimensions (mm) 95mm(L) x 53mm(W) x 124mm(H)
Power Supply
Transformer
Electrical input AC 100-240 Volts, 50/60Hz, 1.5A
Electrical output DC 12 Volts, 60W, 5.0A
Model number GT-46600-6012-T2 or TP1038-D
Mains power cable UK 3 pin plug fitted with 3A fuse
Transformer enclosure protection IPX0 - must be protected from water and moisture
Power supply weight 0.4 Kg
Power supply dimensions (mm) 145mm(L) x 52mm(W) x 34mm(H)
Actual values may vary due to tolerances
Product Appliance
11
Table 2 - General Specification

12
12. Troubleshooting
Fault Probable cause Recommended solution
Pump will
not start
Electrical
Check power supply (all electrical connections to appliance)
Check power transformer has a lit green light
Check pump has blue light immediately after connecting the power source
Check fuse in mains plug
Check circuit breaker
Insufficient natural flow
Check outlet is fully open
Check natural flow rate is 1.2 lpm or above
Check pump is correctly orientated
Check flow through the pump corresponds to the arrow marked on the pump
Check stopcock & all isolating valves are fully open
Check for other restrictions in the supply pipework
Check the maximum flow rate of the outlet to ensure it is not already delivering the
maximum flow rate.
Check & clean pump inlet filter
Check that the installation complies with the information within this booklet
Natural flow rate is
11 lpm or more Pump is in idle mode. This is normal function due to sufficient natural flow
Reduced/
intermittent
boosted
flow
Electrical See above
Insufficent natural flow See above
Variance in natural flow Natural flow is fluctuating to 11 lpm or above then dropping below 11 lpm
Air in system Run water through the system with the pump electrically disconnected for several minutes
to clear all air
Pump
operates
with all
outlets
closed
Leak in system Check all pipework for leaks
Outlet open Ensure outlet is fully closed
Pump is
noisy
Air in system See above
Pump vibrating against
other pipework
Move pump away from contacting with any other pipework
Make sure all surrounding pipework is secure
Blocked inlet filter Check & clean pump inlet filter. Replace with supplied spare filter if necessary
Pump is
leaking
Pump has suffered
chemical damage Ensure that the pump has not encountered any chemical substance i.e. solder flux
Pump exposed to
extreme temperature
Ensure adequate frost protection
Check water temperature is above 4°C and does not exceed 65°C
Pump appears to have
leaked from pipework
connections or the
location of the leak is
unknown
Check the plumbing connections on the inlet and outlet are correctly fitted and tight
Check there are no leaks in the pipework or connections above the pump
Build up of condensation within the pump. Excessive build up should drain out of the casing
between the two halves. Ensure adequate protection from extremes of air and water
temperature
Table 3 - Troubleshooting
For additional technical information scan the QR code

13
Monday to Thursday 8:30am to 4:30pm, Friday 8:30am to 2:30pm.
PumpWise is the cornerstone of Salamander Pumps’ support service to our customers and
the means by which our customers are guaranteed:
- Selection of the right pump for the job
With more than 30 pumps in our range, the PumpWise team can help you to choose the
pump that’s most suitable to your specific installation.
- Avoiding installation pitfalls
Due to the technical nature of our products, it is essential that they are fitted according
to our installation guidelines. The PumpWise team are available to talk through any
installation questions and provide technical support and guidance.
Our PumpWise Commitment
Our PumpWise helpline is here to help you and we aim to provide a support service second
to none. Installers and consumers can be sure of a speedy response to requests for
technical help, guidance, and advice.
Your Warranty
TapBoost comes with a two-year warranty.
This warranty will operate from the date of purchase and is subject to the installation
guidelines being followed correctly.
Please complete the warranty registration on our website
www.salamanderpumps.co.uk or scan the QR code to complete
the online warranty registration.
For further details please contact the PumpWise team. If you need to contact the
PumpWise team, please have your serial number to hand.The serial number can be found
on the pump or on the front of this booklet.
Telephone: [phone]
Email: [email protected]
PLEASE NOTE: Incorrect installation will invalidate the pump warranty. Please fully read
the following terms and conditions.
13. WEEE Directive
Your appliance contains valuable materials which could be recovered or
recycled. At the end of the product’s useful life please dispose of it at an
appropriate civil waste collection point.
WEEE Directive 2012/19/EU
At the end of the product life dispose of packaging
and product in a corresponding recycling centre.
Do not dispose of the unit with the usual domestic
refuse. Do not burn the product.
14. PumpWise and Warranty

14
To the installer
Please follow the guidelines for installation provided in this brochure and call the PumpWise
helpline for installation advice.
Once the installation has been completed and the system has been tested to your satisfaction,
please assist the customer in completing warranty registration.
Please note that Salamander Pumps are able to provide an onsite service visit which may be
chargeable.
1 The Scope of the Warranty
SALAMANDER PUMPED SHOWER SYSTEMS LTD (“the Company”) Warrants subject to
the terms and conditions below for the Warranty period(s) specified in paragraph 3 that
the Company shall:
Repair or replace free of charge the product(s) specified on the Online Warranty
Registration or Telephone Warranty Registration any component part thereof (together
referred as “the equipment”) which shall in the opinion of the Company have proved
defective by reason only of the Company’s materials or workmanship. The Company shall
be under no obligation whatsoever under this Warranty to repair or replace equipment
which has been misused, tampered with, or modified/altered in any way without the
consent in writing from the Company; or if any component or accessory has been replaced
by a type not specified by the Company; or if the equipment is incorrectly installed,
operated or used other than as described in the instruction manual; or if any servicing or
repair of the equipment shall have been carried out by anyone other than an authorised
Company dealer appointed by the Company (“dealer”).
The Company’s liability under this Warranty is limited to the said repairs or replacement
and shall under no circumstances extend to any financial loss or damage including
consequential losses alleged to have been suffered by the claimant.
Subject as provided in this warranty and except where the equipment is sold to a person
dealing as a consumer all warranties, conditions or other terms implied by law are
excluded to the fullest extent permitted by law.
Nothing in this warranty shall exclude liability for death or personal injury caused by the
Company’s negligence.
2 Terms and conditions
This Warranty shall only be enforceable by you if the following terms and conditions have
been complied with:
a. That the equipment has been installed in accordance with the installation
instructions, guidance and advice contained within the installation and warranty
guide and/or provided by the Salamander help desk.
b. You are the original purchaser of the equipment from a dealer and not an assignee or
subsequent purchaser of the equipment.
15. Warranty Information

15
c. You must evidence the date of purchase by retaining the original invoice from
the dealer. Without such evidence the Company reserves the right to reject any
such claims under the terms of this Warranty.
d. Within 15 days of purchase of the equipment the Warranty registration is
accurately completed online or over the telephone.
e. Within 30 days of discovery of a defect giving rise to liability under paragraph
1 above you give notice thereof in writing to the Company.
f. Provided the equipment has not been altered, tampered with, modified or
transformed
in any way.
3 The Warranty periods
The Warranty periods referred to in paragraph 1 above are as follows:
a. TapBoost products manufactured by the Company 2 years from date
of purchase provided the warranty registration is completed online or over the
phone within 15 days of purchase.
b. Products supplied by the company, but are not of the company’s manufacture
come with 30 day warranty from date of purchase.
c. The warranty period in respect of any product repaired or replaced under the
warranty shall be part of the above period(s) which remain unexpired.
d. In the event of a claim for repairs or replacement being made under the terms
of this Warranty, a visit from a Salamander service engineer may be necessary.
Engineer visits are not covered under/part of the warranty agreement. In
circumstances where in the opinion of the Company the defect has not been
caused by the Company’s materials or workmanship then the Company reserves
the right to charge the claimant at its current hourly rates and list prices in
respect of any service engineer’s time and replacement of any parts. Please
speak to our PumpWise for further details and confirmation of costs. Be advised
in order for the equipment to be assessed by an onsite engineer the equipment
must remain insitu.
e. This Warranty is given in addition to and does not affect your statutory rights as
a consumer.
f. This Warranty is valid and enforceable for equipment purchased and used
exclusively
in the UK and The Republic of Ireland only.
g. Where the Company issues a replacement the equipment replaced shall be
returned
to the Company forthwith and shall become the property of the Company.
h. No authority has been given to any person, firm or company to vary the terms of
this Warranty.

16
Notes

17
Notes

Register your warranty
Apply online at:
www.salamanderpumps.co.uk
Apply by phone:
0191 516 2002
Unit 2c Colima Avenue
Enterprise Park West
Sunderland, SR5 3XE
Get in touch, we’re here to help
call us on 0191 516 2002