Samsung Ac tn4pkc series User manual

Airconditioner

Usermanual

AC***TN4PKC

•Thank you forpurchasing this Samsung airconditioner.

•Before operating this unit, please read this usermanual carefully and retain it for future reference.

2English

Contents

Correct DisposalofThisProduct

(WasteElectrical&ElectronicEquipment)

(Applicableincountrieswithseparatecollectionsystems)

This marking on the product, accessories orliterature indicates that the product and its electronic accessories (e.g.

charger, headset, USB cable) should not be disposed of with otherhouseholdwaste atthe end of theirworking life. To

prevent possible harmto the environment orhuman health from uncontrolled waste disposal, please separatethese

items from othertypes ofwaste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact eitherthe retailerwhere theypurchased this product, ortheirlocal government

ͱ˙ѣʀʪࡡ˙ͱθʒʪϩɇϑͱ˙и˵ʪθʪɇʒ˵ͱиϩ˵ʪцʀɇϩɇʪϩ˵ʪϑʪϩʪϑ˙ͱθʪЭθͱʪϩɇцϑɇ˙ʪθʪʀцʀ˝ࢋ

Business users should contact theirsupplierand check the terms and conditions of the purchase contract. This

product and its electronic accessories should not be mixedwith othercommercialwastes fordisposal.

SafetyInformation 3

AtaGlance 10

IndoorUnitOverview 10

PowerSmartFeatures 11

OperationFeatures 11

Operating temperature and humidity 11

CleaningandMaintenance 12

Cleaningand Maintaining 12

Cleaning the indoorunit exterior• Disassembling the airfilter 12

Cleaning the airfilter• Reassembling the airfilter 13

Periodical maintenance 14

Troubleshooting 15

English

SafetyInformation

Beforeusingyournewairconditioner,please readthismanualthoroughlytoensure

ϩ˵ɇϩцͱЇͱи˵ͱиϩͱϑɇ˙ʪцɇʒʪ˙ѣʀʪϩцͱΧʪθɇϩʪϩ˵ʪʪуϩʪϑЭʪ˙ʪɇϩЇθʪϑɇʒ

functionsofyournewappliance.

Becausethefollowingoperatinginstructions covervariousmodels,thecharacteristics

ofyourairconditionermaydifferslightlyfromthose describedinthismanual.Ifyou

˵ɇЭʪɇцαЇʪϑϩͱϑࡡʀɇцͱЇθʪɇθʪϑϩʀͱϩɇʀϩʀʪϩθʪͱθѣʒ˵ʪΧɇʒ˙ͱθɇϩͱ

onlineatwww.samsung.com.

WARNING

Hazards orunsafe practicesthat mayresult in severe personal injuryordeath.

CAUTION

Hazards orunsafe practicesthat mayresult in minorpersonal injuryorproperty

damage.

Followdirections.

Do NOTattempt.

Make sure the machine is grounded to prevent electric shock.

Cut-off the powersupply.

Do NOTdisassemble.

FORINSTALLATION

WARNING

Ƹϑʪϩ˵ʪΧͱиʪθʪиϩ˵ϩ˵ʪΧͱиʪθϑΧʪʀѣʀɇϩͱϑͱ˙ϩ˵ʪΧθͱʒЇʀϩͱθ˵˝˵ʪθ

andusethepowerlineforthisapplianceonly.Inaddition,donotusean

extensionline.

• kуϩʪʒ˝ϩ˵ʪΧͱиʪθʪɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

• UͱͱϩЇϑʪɇʪʪʀϩθʀϩθɇϑ˙ͱθʪθࢋÃϩɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

• If thevoltage/frequency/rated current condition is different, it maycause

ѣθʪࢋ

SafetyInformation

English

SafetyInformation

Ɵ˵ʪϑϩɇɇϩͱͱ˙ϩ˵ϑɇΧΧɇʀʪЇϑϩɵʪΧʪθ˙ͱθʪʒɵцɇαЇɇѣʪʒ

technicianorservicecompany.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀࡡѣθʪࡡʪуΧͱϑͱࡡΧθͱɵʪϑиϩ˵

the product, orinjury.

Installaswitchandcircuitbreakerdedicatedtotheairconditioner.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

уϩ˵ʪͱЇϩʒͱͱθЇϩѣθцϑͱϩ˵ɇϩϩ˵ʪʪʪʀϩθʀΧɇθϩͱ˙ϩ˵ʪͱЇϩʒͱͱθЇϩϑ

notexposed.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

Uͱͱϩϑϩɇϩ˵ϑɇΧΧɇʀʪʪɇθɇ˵ʪɇϩʪθࡡѤɇɇɵʪɇϩʪθɇࢋUͱ

notinstallthisapplianceinahumid,oilyordustylocation,inalocation

exposedtodirectsunlightandwater(raindrops).Donotinstallthis

applianceinalocationwheregasmayleak.

• Ɵ˵ϑɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

Neverinstalltheoutdoorunitinalocationsuchasonahighexternalwall

whereitcouldfall.

• If the outdoorunitfalls, it mayresult in injury, death orpropertydamage.

Thisappliancemustbeproperlygrounded.Donotgroundtheapplianceto

agaspipe,plasticwaterpipe,ortelephoneline.

• ɇЇθʪϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀࡡѣθʪࡡɇʪуΧͱϑͱࡡͱθͱϩ˵ʪθ

problemswith the product.

• Neverplugthe powercord into a socket that is not grounded correctlyand

make sure that it is in accordancewith local and national codes.

English

SafetyInformation

CAUTION

ÃϑϩɇцͱЇθɇΧΧɇʀʪͱɇʪЭʪɇʒ˵ɇθʒѤͱͱθϩ˵ɇϩʀɇϑЇΧΧͱθϩϩϑиʪ˝˵ϩࢋ

• Failingto do so mayresult in abnormal vibrations, noise, orproblemswith

the product.

Installthedraininghoseproperlysothatwaterisdrainedcorrectly.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩиɇϩʪθͱЭʪθѤͱи˝ɇʒΧθͱΧʪθϩцʒɇɇ˝ʪࢋ

Avoid adding draintowaste pipes as odours mayarise in thefuture.

Wheninstallingtheoutdoorunit,makesuretoconnectthedraininghose

sothatdrainingisperformedcorrectly.

• Thewatergenerated duringthe heating operation bythe outdoorunit may

ͱЭʪθѤͱиɇʒθʪϑЇϩΧθͱΧʪθϩцʒɇɇ˝ʪࢋ

In particular, inwinter, if a block of icefalls, it mayresult in injury, death or

propertydamage.

FORPOWERSUPPLY

WARNING

Whenthecircuitbreakerisdamaged,contactyournearestservicecentre.

Donotpullorexcessivelybendthepowerline.Donottwistortiethepower

line.Donothookthepowerlineoverametalobject,placeaheavyobject

onthepowerline,insertthepowerlinebetweenobjects,orpushthepower

lineintothespacebehindtheappliance.

• Ɵ˵ϑɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

CAUTION

Whennotusingtheairconditionerforalongperiodoftimeorduringa

thunder/lightningstorm,cutthepoweratthecircuitbreaker.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

SafetyInformation

English

SafetyInformation

FORUSING

WARNING

Ã˙ϩ˵ʪɇΧΧɇʀʪϑѤͱͱʒʪʒࡡΧʪɇϑʪʀͱϩɇʀϩцͱЇθʪɇθʪϑϩϑʪθЭʀʪʀʪϩθʪࢋ

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

Iftheappliancegeneratesastrangenoise,aburningsmellorsmoke,

unplugthepowerplugimmediatelyandcontactyournearestservice

centre.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

Intheeventofagasleak(suchaspropanegas,LPgas,etc.),ventilate

immediatelywithouttouchingthepowerline.Donottouchtheappliance

orpowerline.

• Do not use aventilatingfan.

• ϑΧɇθɇцθʪϑЇϩɇʪуΧͱϑͱͱθѣθʪࢋ

Toreinstalltheairconditioner,pleasecontactyournearestservicecentre.

• Failingto do so mayresult in problemswith the product,waterleakage,

ʪʪʀϩθʀϑ˵ͱʀࡡͱθѣθʪࢋ

• Adeliveryservice forthe product is not provided. Ifyou reinstall the

product in anotherlocation, additional construction expenses and an

installation feewill be charged.

• Especially,whenyouwish to install the product in an unusual location

such as in an industrial area ornearthe seasidewhere it is exposed to the

salt in the air, please contactyournearest service centre.

Donottouchthecircuitbreakerwithwethands.

• This mayresult in electric shock.

Donotturntheairconditioneroffwiththecircuitbreakerwhileitis

operating.

• Turning the airconditioneroff andthen on againwith the circuit breaker

ɇцʀɇЇϑʪɇϑΧɇθɇʒθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

English

SafetyInformation

Afterunpackingtheairconditioner,keepallpackagingmaterialswelloutof

thereachofchildren,aspackagingmaterialscanbedangeroustochildren.

• If a child places a bag overits head, it mayresult in suffocation.

UͱͱϩϩͱЇʀ˵ϩ˵ʪ˙θͱϩΧɇʪиϩ˵цͱЇθ˵ɇʒϑͱθѣ˝ʪθϑʒЇθ˝ϩ˵ʪ˵ʪɇϩ˝

operation.

• This mayresult in electric shock orburns.

UͱͱϩϑʪθϩцͱЇθѣ˝ʪθϑͱθ˙ͱθʪ˝ϑЇɵϑϩɇʀʪϑϩͱϩ˵ʪͱЇϩʪϩи˵ʪϩ˵ʪɇθ

conditionerisoperatingorthefrontpanelisclosing.

• Take special care that children do not injure themselves byinserting their

ѣ˝ʪθϑϩͱϩ˵ʪΧθͱʒЇʀϩࢋ

UͱͱϩϑʪθϩцͱЇθѣ˝ʪθϑͱθ˙ͱθʪ˝ϑЇɵϑϩɇʀʪϑϩͱϩ˵ʪɇθʪϩࢥͱЇϩʪϩͱ˙

theairconditioner.

• Take special care that children do not injure themselves byinserting their

ѣ˝ʪθϑϩͱϩ˵ʪΧθͱʒЇʀϩࢋ

Donotstrikeorpulltheairconditionerwithexcessiveforce.

• Ɵ˵ϑɇцθʪϑЇϩѣθʪࡡЇθцࡡͱθΧθͱɵʪϑиϩ˵ϩ˵ʪΧθͱʒЇʀϩࢋ

Donotplaceanobjectneartheoutdoorunitthatallowschildrentoclimb

ontothemachine.

• This mayresult in children seriouslyinjuring themselves.

Donotusethisairconditionerforlongperiodsoftimeinbadlyventilated

ͱʀɇϩͱϑͱθʪɇθѣθΧʪͱΧʪࢋ

• Since this maybe dangerous due to a lack of oxygen, open awindowat

least once an hour.

Ifanyforeignsubstancesuchaswaterhasenteredtheappliance,cutthe

powerbyunpluggingthepowerplugandturningthecircuitbreakeroff

andthencontactyournearestservicecentre.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

Donotattempttorepair,disassemble,ormodifytheapplianceyourself.

• Do not use anyfuse (such as copper,steelwire,etc.)otherthanthestandard fuse.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀࡡѣθʪࡡΧθͱɵʪϑиϩ˵ϩ˵ʪΧθͱʒЇʀϩࡡͱθ

injury.

SafetyInformation

English

SafetyInformation

CAUTION

Donotplaceobjectsordevicesundertheindoorunit.

• ǮɇϩʪθʒθΧΧ˝˙θͱϩ˵ʪʒͱͱθЇϩɇцθʪϑЇϩѣθʪͱθΧθͱΧʪθϩцʒɇɇ˝ʪࢋ

Checkthattheinstallationframeoftheoutdoorunitisnotbrokenatleast

onceayear.

• Failingto do so mayresult in injury, death orpropertydamage.

MaxcurrentismeasuredaccordingtoIECstandardforsafetyandcurrentis

ʪɇϑЇθʪʒɇʀʀͱθʒ˝ϩͱÃƊĮϑϩɇʒɇθʒ˙ͱθʪʪθ˝цʪ˙ѣʀʪʀцࢋ

Donotstandontopoftheapplianceorplaceobjects(suchaslaundry,

lightedcandles,lightedcigarettes,dishes,chemicals,metalobjects,etc.)

ontheappliance.

• Ɵ˵ϑɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀࡡѣθʪࡡΧθͱɵʪϑиϩ˵ϩ˵ʪΧθͱʒЇʀϩࡡͱθЇθцࢋ

Donotoperatetheappliancewithwethands.

• This mayresult in electric shock.

Donotsprayvolatilematerialsuchasinsecticideontothesurfaceofthe

appliance.

• Aswell as being harmful to humans, it mayalso result in electric shock,

ѣθʪͱθΧθͱɵʪϑиϩ˵ϩ˵ʪΧθͱʒЇʀϩࢋ

Donotdrinkthewaterfromtheairconditioner.

• Thewatermaybe harmful to humans.

Donotapplyastrongimpacttotheremotecontrolleranddonot

disassembletheremotecontroller.

Donottouchthepipesconnectedwiththeproduct.

• This mayresult in burns orinjury.

Donotusethisairconditionertopreserveprecisionequipment,food,

animals,plantsorcosmetics,orforanyotherunusualpurposes.

• This mayresult in propertydamage.

ЭͱʒʒθʪʀϩцʪуΧͱϑ˝˵ЇɇϑࡡɇɇϑͱθΧɇϩϑ˙θͱϩ˵ʪɇθѤͱи˙θͱ

theairconditionerforlongperiodsoftime.

• This mayresult in harm to humans, animals orplants.

English

SafetyInformation

Thisapplianceisnotintendedforusebypersons(includingchildren)with

reducedphysical,sensoryormentalcapabilities,orlackofexperience

and knowledge,unlesstheyhavebeen givensupervision orinstruction

concerninguseoftheappliancebyapersonresponsiblefortheirsafety.

Childrenshouldbesupervisedtoensurethattheydonotplaywiththe

appliance.

FORCLEANING

WARNING

Do not cleanthe appliancebysprayingwaterdirectlyonto it. Donot use

benzene,thinner,alcoholoracetonetocleantheappliance.

• This mayresult in discoloration, deformation, damage, electric shock or

ѣθʪࢋ

Beforecleaningorperformingmaintenance,unplugtheairconditioner

fromthewallsocketandwaituntilthefanstops.

• ɇ˝ϩͱʒͱϑͱɇцθʪϑЇϩʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

CAUTION

Takecarewhencleaningthesurfaceoftheheatexchangeroftheoutdoor

unitsinceithassharpedges.

• ƟͱɇЭͱʒʀЇϩϩ˝цͱЇθѣ˝ʪθϑࡡиʪɇθϩ˵ʀʀͱϩϩͱ˝ͱЭʪϑи˵ʪʀʪɇ˝ϩࢋ

• Ɵ˵ϑϑ˵ͱЇʒɵʪʒͱʪɵцɇαЇɇѣʪʒϩʪʀ˵ʀɇΧʪɇϑʪʀͱϩɇʀϩцͱЇθϑϩɇʪθ

orservice centre.

Donotcleantheinsideoftheairconditionerbyyourself.

• Forcleaning inside the appliance, contactyournearest service centre.

• Ǯ˵ʪʀʪɇ˝ϩ˵ʪϩʪθɇѣϩʪθࡡθʪ˙ʪθϩͱϩ˵ʪʒʪϑʀθΧϩͱϑϩ˵ʪ࣫Aʪɇ˝

and Maintaining’section.

• ɇЇθʪϩͱʒͱɇцθʪϑЇϩʒɇɇ˝ʪࡡʪʪʀϩθʀϑ˵ͱʀͱθѣθʪࢋ

10 English

AtaGlance

IndoorUnitOverview

Square panel Circularpanel

01 Display

Operationstatus

Indicationonthedisplay

Poweron

Ice blue (blinking)

Inoperation

Ice blue

Stopped

Off

Timedon/off

function

Blue

ŵʪαЇθʪϑѣϩʪθ

cleaning

Yellowgreen

Defrostfunction

Ice blue (blinking once

every10 seconds)

ǮʒʪɇθѤͱи

đʒɇθѤͱи

ƊΧͱϩɇθѤͱи

Ɗи˝ɇθѤͱи

NOTE

• FortheAR-KH00Ewireless remote control,

ϩ˵ʪɇθѤͱиʒθʪʀϩͱʒʀɇϩͱϑɇΧΧʪɇθͱϩϑ

display,too.

• ByusingtheAR-KH00Ewireless remote control,

цͱЇʀɇϩЇθͱͱθϩЇθͱ˙˙ϩ˵ʪɇθѤͱиʒθʪʀϩͱ

indicationsthat appearontheindoorunit

display.

• FortheMR-EH00wirelessremotecontrol,which

isdesignedgenerallyforanyindoorunits,the

ɇθѤͱиʒθʪʀϩͱϑͱϩϑ˵ͱиͱϩ˵ʪθʪͱϩʪ

ʀͱϩθͱʒϑΧɇцࢋAͱϩθͱϩ˵ʪɇθѤͱиʒθʪʀϩͱ

withcheckingit onthe indoorunitdisplay.

02 Remotecontrolsensor(behind thefrontgrille)

03 Airoutlet

04 Front grille /

θѣϩʪθ࣍ɵʪ˵ʒϩ˵ʪ˙θͱϩ˝θʪ࣎

NOTE

• Forinformationon howtooperatethe product,

seethe usermanualfortheremotecontrol.

• Theactualappearancesof theindoorunits

andtheirdisplays maydifferslightlyfromthe

imagesdepictedabove.

• ByusingtheAR-KH00Ewirelessremote

ʀͱϩθͱࡡи˵ʀ˵ϑʒʪϑ˝ʪʒϑΧʪʀѣʀɇц˙ͱθϩ˵ʪ

360cassetteindoorunits,youcan operatethem

moreconveniently. Inaddition, becauseyoucan

checkthe operationstatusof eachindoorunit

onthe remotecontrol,youcan usethe indoor

unitsmore effectively.

English

PowerSmartFeatures

OperationFeatures

Operatingtemperatureandhumidity

Mode Outdoortemperature Indoortemperature Indoorhumidity

Cool mode -15°C to 50°C 18°Cto 32°C 80% orless

Drymode -15°C to 50°C 18°Cto 32°C 80% orless

CAUTION

• Ifyou use the airconditionerat a relative humidityabove 80%, it maycause a formation of

ʀͱʒʪϑɇϩͱɇʒɇʪɇɇ˝ʪͱ˙иɇϩʪθͱϩ˵ʪѤͱͱθࢋ

12 English

CleaningandMaintenance

CleaningandMaintaining

Cleaningtheindoorunitexterior

Wipe the surface of the unitwith a slightlywet ordryclothwhen needed. Wipe off dirt from odd-

shaped areas by using a soft brush.

CAUTION

• Do not use alkaline detergent, sulphuric acid, hydrochloric acid, ororganic solvents (such as

thinner, kerosene, and acetone) to clean the surfaces.

• Do not put anystickers on it as this can damagethe surface of the indoorunit.

Uϑɇϑϑʪɵ˝ϩ˵ʪɇθѣϩʪθ

CAUTION

• Forcleaning and maintenance, be sureto turn off the circuit breaker.

NOTE

• Ǯ˵ʪϩ˵ʪʪуϩѣϩʪθࣗʀʪɇ˝ϩʪɇθθЭʪϑ࣍ɇ˙ϩʪθߢߡߡߡ˵ͱЇθϑͱ˙ͱΧʪθɇϩͱ࣎ࡡϩ˵ʪʒͱͱθЇϩʒϑΧɇц

appearsinyellowgreen.

English

CleaningandMaintenance

Aʪɇ˝ϩ˵ʪɇθѣϩʪθ

NOTE

• Aʪɇϩ˵ʪɇθѣϩʪθͱʀʪʪЭʪθцϩиͱиʪʪϑࢋ

• Spraywateroruse avacuum cleanerto remove dust.

• ˙ϩʪθθʪͱЭ˝ʒЇϑϩࡡʒθцϩ˵ʪɇθѣϩʪθʀͱΧʪϩʪцࢋ

– ЭͱʒʒθʪʀϩϑЇ˝˵ϩࢋɇЇθʪϩͱʒͱϑͱɇцʒʪ˙ͱθϩ˵ʪɇθѣϩʪθࢋ

ŵʪɇϑϑʪɵ˝ϩ˵ʪɇθѣϩʪθ

˙ϩʪθʀʪɇ˝ɇʒθʪɇϑϑʪɵ˝ϩ˵ʪɇθѣϩʪθࡡθʪϑʪϩϩ˵ʪѣϩʪθࣗʀʪɇ˝θʪʒʪθɇϑ˙ͱͱиϑࡠ

• ŵࣗç²ߡߡkθʪͱϩʪʀͱϩθͱࡠ > Select FilterReset.

• đŵࣗk²ߡߡθʪͱϩʪʀͱϩθͱࡠ²ͱʒʒͱиϩ˵ʪϩʪθŵʪϑʪϩɵЇϩϩͱ˙ͱθϩиͱϑʪʀͱʒϑࢋ

NOTE

• Ã˙цͱЇϩθцϩͱɇϑϑʪɵʪϩ˵ʪɇθѣϩʪθЇΧϑʒʪʒͱиࡡϩиͱϩɵʪɇϑϑʪɵʪʒɵʪʀɇЇϑʪϩʀɇͱϩɵʪ

clamped bythe internal structure.

CleaningandMaintaining

English

CleaningandMaintenance

Periodicalmaintenance

Unit Maintenanceitem Interval ŵʪαЇθʪϑαЇɇѣʪʒ

technicians

Indoor

unit

Aʪɇϩ˵ʪɇθѣϩʪθࢋ At least once a month

Clean the condensate drain pan. Once ayear Required

Clean up the heat exchange. Once ayear Required

Clean the condensate drain pipe. Once every 4 months Required

Replace the remote control batteries. At least once ayear

Outdoor

unit

Clean the heat exchangeron the

outside of the unit. Once every 4 months Required

Clean the heat exchangeron the

inside of the unit. Once ayear Required

Clean the electric components with

jets of air. Once ayear Required

Verifythat all the electric components

ɇθʪѣθцϩ˝˵ϩʪʪʒࢋ Once ayear Required

Clean the fan. Once a year Required

Verifythat the fan assemblies are

ѣθцϩ˝˵ϩʪʪʒࢋ Once ayear Required

Clean the condensate drain pan. Once ayear Required

English

CleaningandMaintenance

Troubleshooting

Referto thefollowing chart if the airconditioneroperates abnormally. This maysave time and

unnecessaryexpense.

Problem Solution

Theairconditioner

does notoperate

atall.

• Check if the powerplug is properly connected.

• Checkwhetherthe auxiliarypowerswitch (MCCB, ELB) is turned on.

• If the auxiliarypowerswitch (MCCB, ELB) isturned off, the air

conditionerdoes notwork althoughyou pressthe (Power) button.

• Whenyou clean the airconditionerordo not use it foran extended

period of time,turn off the auxiliarypowerswitch (MCCB, ELB).

• Afterthe airconditioneris not used foran extended period of time, be

sureto turn on the auxiliarypowerswitch (MCCB, ELB) 6 hours before

starting operation.

NOTE

• The auxiliary powerswitch (MCCB, ELB) is sold separately.

• Make sure that auxiliarypowerswitch (MCCB, ELB) is installed inthe

distribution box insidethe building.

• If the airconditioneris turned off bythe Timed off function, turn on the

airconditioneragain by pressing the (Power) button.

Thetemperature

doesnotchange.

• Checkwhetherthe Fan mode is running. In the Fan mode, the air

conditionercontrols the set temperature automatically, andyou cannot

change the set temperature.

Warm airdoes not

comeout oftheair

conditioner.

• Checkwhetherthe outdoorunit is designed forcooling only. In this

case,warm airdoes not come out although you select the Heat mode.

• Checkwhetherthe remote control is designed onlyforcooling only.

Use a remote control that supports both cooling and heating.

Thefan speeddoes

notchange.

• Checkwhetherthe Auto orDrymode is running. In these modes, the

airconditionercontrols thefan speed automatically, and you cannot

change the fan speed.

Thewireless

remote control

doesnotoperate.

• Checkwhetherthe batteries are discharged. Replace the batterieswith

newones.

• Make sure that nothing is blocking the remote control sensor.

• Checkwhetherany strong lighting sources are nearthe airconditioner.

Ɗϩθͱ˝˝˵ϩи˵ʀ˵ʀͱʪϑ˙θͱѤЇͱθʪϑʀʪϩɵЇɵϑͱθʪͱϑ˝ϑɇц

interferewith the remote control.

CleaningandMaintaining

English

CleaningandMaintenance

Problem Solution

Thewiredremote

control does not

operate.

• Checkwhetherthe indicatoris displayed at the bottom right of the

remote control display. In this case, turn off both the airconditioner

and the auxiliarypowerswitch, and then contact a service centre.

Theairconditioner

isnotturned onor

offimmediately

withthewired

remote control.

• Check whetherthe wired remote control is set forgroup control. In this

case,the airconditioners connected tothe wired remote control are

turned on oroff sequentially. This operation takes up to 32 seconds.

The Timedon/off

function doesnot

operate. • Check whetheryou pressed the (SET) button on the remote control

aftersetting the on/off time. Set the on/off time.

The indoorunit

displayblinks

continuously.

• Turn on the airconditioneragain bypressing the (Power) button.

• Turn off and then turn on the auxiliarypowerswitch, andthen turn on

the conditioner.

• If the indoorunit displayis still blinking, contact a service centre.

Iwant togetcooler

air. • Operate the airconditionerwith a common fan to save energyand

ʪ˵ɇʀʪϩ˵ʪʀͱͱ˝ʪ˙ѣʀʪʀцࢋ

The airis not cool

orwarmenough.

• In the Cool mode, cool airdoes not come out if the set temperature is

higherthan the room temperature.

– đŵࣗk²ߡߡθʪͱϩʪʀͱϩθͱࡠťθʪϑϑϩ˵ʪƟʪΧʪθɇϩЇθʪɵЇϩϩͱθʪΧʪɇϩʪʒц

Їϩϩ˵ʪϑʪϩϩʪΧʪθɇϩЇθʪ࣍ЇࡠߢߩইA࣎ϑϑʪϩϩͱͱиʪθϩ˵ɇϩ˵ʪ

roomtemperature.

– ŵࣗç²ߡߡkθʪͱϩʪʀͱϩθͱࡠťθʪϑϑϩ˵ʪƟʪΧʪθɇϩЇθʪɵЇϩϩͱͱϩ˵ʪ

remote control. Then rotate theWheel until the set temperature

࣍ЇࡠߢߩইA࣎ϑϑʪϩϩͱͱиʪθϩ˵ɇϩ˵ʪθͱͱϩʪΧʪθɇϩЇθʪࢋ

• In the Heat mode,warm airdoes not come out if the set temperature is

lowerthan the room temperature.

– đŵࣗk²ߡߡθʪͱϩʪʀͱϩθͱࡠťθʪϑϑϩ˵ʪƟʪΧʪθɇϩЇθʪɵЇϩϩͱθʪΧʪɇϩʪʒц

Їϩϩ˵ʪϑʪϩϩʪΧʪθɇϩЇθʪ࣍ɇуЇࡠߤߡইA࣎ϑϑʪϩϩͱ˵˝˵ʪθϩ˵ɇϩ˵ʪ

roomtemperature.

– ŵࣗç²ߡߡkθʪͱϩʪʀͱϩθͱࡠťθʪϑϑϩ˵ʪƟʪΧʪθɇϩЇθʪɵЇϩϩͱͱϩ˵ʪ

remote control. Then rotate theWheel until the set temperature

࣍ɇуЇࡠߤߡইA࣎ϑϑʪϩϩͱ˵˝˵ʪθϩ˵ɇϩ˵ʪθͱͱϩʪΧʪθɇϩЇθʪࢋ

English

CleaningandMaintenance

Problem Solution

The airis not cool

orwarmenough.

• Both cooling and heating do not operate in the Fan mode. Selectthe

Cool, Heat,Auto, orDrymode.

• A˵ʪʀи˵ʪϩ˵ʪθϩ˵ʪɇθѣϩʪθϑɵͱʀʪʒиϩ˵ʒθϩࢋʒЇϑϩцѣϩʪθɇц

ʒʪʀθʪɇϑʪϩ˵ʪʀͱͱ˝ɇʒ˵ʪɇϩ˝ʪ˙ѣʀʪʀʪϑࢋAʪɇϩ˵ʪɇθѣϩʪθ

frequently.

• If a coveris on the outdoorunit oranyobstacle is present nearthe

outdoorunit, remove them.

• Install the outdoorunit in awell-ventilated place.Avoiding places

exposedto direct sunlight orclose to a heating appliance.

• Place a sunscreen overthe outdoorunit to protect it from direct

sunlight.

• If the indoorunit is installed in a place exposed to direct sunlight, pull

the curtains on thewindows.

• Close thewindows and doors to maximize the cooling and heating

ʪ˙ѣʀʪʀʪϑࢋ

• If the Cool mode is stopped and then started immediately, cool air

comes out afterabout 3 minutesto protectthe compressorof the

outdoorunit.

• When the Heat mode is started,warm airdoes not come out

immediatelyto prevent cool airfrom coming out at the beginning.

• Ã˙ϩ˵ʪθʪ˙θ˝ʪθɇϩΧΧʪϑϩͱͱͱ˝ࡡϩ˵ʪʀͱͱ˝ɇʒ˵ʪɇϩ˝ʪ˙ѣʀʪʀʪϑ

maybe decreased.Avoid exceeding the maximum pipe length.

Theairconditioner

makesstrange

noises.

• In certain conditions (especially,when the outdoortemperature is

lowerthan 20°C), a hissing, rumbling, orsplashing sound maybe heard

while the refrigerant is circulating through the airconditioner. This is a

normal operation.

• Whenyou press the (Power) button on the remote control, noise

maybe heardfrom the drain pump inside the airconditioner. This noise

is a normal sound.

CleaningandMaintaining

English

CleaningandMaintenance

Problem Solution

Unpleasant odours

permeatethe

room.

• If the airconditioneris running in a smokyarea orif there is a smell

entering from outside,ventilate the room properly.

• If both indoortemperature and indoorhumidity are high, operate the

airconditionerin the Clean orFan mode for1 to 2 hours.

• If the airconditionerhas not been operatedforan extended period

of time, clean the indoorunit and then operate the airconditionerin

the Fan modefor3 to 4 hours to drythe inside of the indoorunit for

removal of unpleasant odours.

• Ã˙ϩ˵ʪɇθѣϩʪθɵͱʀʪʒиϩ˵ʒθϩࡡʀʪɇϩ˵ʪɇθѣϩʪθࢋ

Steamis produced

onthe indoorunit.

• Inwinter, if the indoorhumidityis high, steam maybe produced around

the airoutletwhile the defrost function is running. This is a normal

operation.

The outdoorunit

fancontinuesto

operatewhenthe

airconditioneris

turnedoff.

• When the airconditioner is turned off, the outdoorunit fan may

continue to operate to reduce noise of the refrigerant gas. This is a

normal operation.

Waterdrops

fromthe piping

connections ofthe

outdoorunit.

• Condensation maydevelop dueto the difference in temperature. This is

a normal condition.

Steamis produced

onthe outdoor

unit.

• Inwinter,when the airconditionerruns in the Heat mode, the frost

on the heat exchangermelts and steam maybe produced. This is a

ͱθɇͱΧʪθɇϩͱࡡʪϩ˵ʪθΧθͱʒЇʀϩɇ˙Їʀϩͱͱθɇѣθʪࢋ

English

CleaningandMaintenance

Memo

COUNTRY CALL ORVISITUSONLINEAT

MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com/mx/support

BRAZIL 0800-124-421 (Demais cidades e regiões)

4004-0000 (Capitais e grandes centros) www.samsung.com/br/support

COSTA RICA 00-800-1-SAMSUNG (726-7864) www.samsung.com/latin/support (Spanish)