Samsung AVMC4 series User manual

ENGLISH
ESPAÑOLFRANÇAISITALIANOPORTUGUÊS
USER’S MANUAL
Cassette Type Series
1 Way cassette :
AVMKH(C)/AVXC1/ KH(C)EAM/
KHEAV/MHFK
Slim 1Way cassette :
AVXCS/SHEAV
2 Way cassette :
AVMGH(C)/AVXC2/GH(C)EAM
4 Way cassette :
AVMCH(C)/AVMC4/ AVXC4/
CH(C)EAM/ CH(C)EZM/CHEAV
mini 4 Way cassette :
AVXCM/THEAV/MHFM
System Air Conditioner
4 Way cassette
mini 4 Way cassette
Slim 1 Way cassette
1 Way cassette
2 Way cassette
DEUTSCHEΛΛHNIKARUSSIAN
DB98-26442A(7)SE F I DP G R
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E-2
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes
at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this product, or their local government office,
for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.
Contents
 PREPARING YOUR AIR CONDITIONER
 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
 View of the Indoor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
 RECOMMENDATIONS FOR USE
 Periodical Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
 Protections enabled by the Unit control system. . . . . . . . . . . . . . . . . . . . . . . 9
 Operating Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
 Temperature and Humidity Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
 Cleaning Your Air Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
 Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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ENGLISH
• Risk of electric shock can cause injury or death.
•
Disconnect all remote electric power supplies before servicing, installing or cleaning.
• Installation must be done by the manufacturer or service agent or a similar
qualified person in order to avoid a hazard.
Register your product at www.samsung.com/global/register
WARNING

Do not install the air
conditioner where there’s
combustible gas.

Do not install the outdoor
unit where there’s the risk of
dropping such as on high
outer wall or outside of the
terrace.

Earth the ground conductor
and do not connect it to the
gas pipe, water pipe or
telephone wire.
WHEN INSTALLING

Contact the service center if the air conditioner
is under water.
Safety Precautions
You should take the following safety precautions when using your air conditioner.

Do not pull the electric wire or
touch the power plug with the
wet hands.

Install the switch and circuit
breaker only for
air conditioner.

Use the rated current fuse.
REGARDING POWER SOURCE

Do not bend the electric wire
by force or weigh down the air
conditioner not to be out of
order.

Use the power source with
separate wiring only for air
conditioner.

If the power plug is
damaged, replace it by the
manufacturer or qualified
personal to avoid the risk.
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E-4
WARNING

Users of this product are
cautioned not to attempt
repair of this product at their
own discretion. Instead, they
are requested to directly
contact a designated service
center or the outlet at which
the product was purchased.

Never spill any kind of liquid
into the unit. Should this
happen, unplug or main
switch off the unit and
contact an authorized
service center.

Do not insert anything
between the air outlet blades
because the inner fan may
be damaged and could cause
injury. Keep children away
from the unit.
DURING OPERATION

Do not place any obstacles in
front of the unit.
Make sure that the unit is
correctly ventilated at all times.
Do not place clothing or other
materials over it.

If the wireless remote
control is not used for
a long time, remove the
batteries. (If applicable)

When using a wireless remote
control, the distance should
not be more than 7m(23ft)
from the air conditioner.
(If applicable)

Do not place any materials so
that children cannot step on it.

Do not connect the electric
heater to the air conditioner
or repair it with your
discretion.
Cassette Type_E_26442.indd 4 2007-12-07 ｿﾀﾈﾄ 6:18:49

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ENGLISH

Before throwing out the
device, it is necessary to pull
back the battery cells and get
rid of them safely for recycling
reasons.

When you need to dispose of
the unit, consult your dealer.
If pipes are removed
incorrectly, refrigerant may
blow out and come into
contact with your skin, causing
injury. Releasing refrigerant
into the atmosphere also
damages the environments.

Please recycle or dispose
of the packaging material
for this product in an
environmentally responsible
manner.
DISPOSING THE UNIT
WARNING

Install the air conditioner
avoiding direct sunlight or
heater, especially water.

Install the outdoor unit so as
to let the discharged air out
properly. Avoid a place that
may disturb your neighbor by
noise.

Install the drain hose to let
the water run safely and
correctly.
WHEN INSTALLING
CAUTION
Cassette Type_E_26442.indd 5 2007-12-07 ｿﾀﾈﾄ 6:18:52

E-6

Disconnect the circuit breaker
when you don’t use
the air conditioner for a long
time to save energy.

Contact the service center or
manufacturer if you want to
repair the air conditioner.

Contact the service center
after turning off the air
conditioner if strange noise
is heard, burning smell or
smoke blows.
REGARDING POWER SOURCE

Do not open the front grille
during operation.

Avoid cold and hot air
reaching to person, pet or a
plant directly for a long time.

Avoid the water from
getting into the
air conditioner.
DURING OPERATION

Do not use the air conditioner
for a long time in a closed
room or in a place where
there’s a baby or an old person.

Do not step on the air
conditioner or put heavy
object on it.

Do not drink the water from
the air conditioner.
CAUTION
Cassette Type_E_26442.indd 6 2007-12-07 ｿﾀﾈﾄ 6:18:54

E-7
ENGLISH

Do not touch the pipes
connected to the air
conditioner.

Do not use the air conditioner
to maintain the machine, food,
pet, plant or cosmetics.

Do not give excessive shock
to the air conditioner.
DURING OPERATION

The appliance is not intended
for use by young children or
infirm persons without
supervision: Young children
should be supervised to
ensure that they do not play
with the appliance.

Max current is measured
according to IEC standard for
safety and current is
measured according to ISO
standard for energy efficiency.
OTHERS

Be sure that the air filter not to
be exposed to direct sunlight.

Do not clean the air
conditioner by spraying water
directly or with benzene,
thinner or alcohol.

The surface of the heat
exchanger is sharp, so be
careful of it when cleaning.

Turn off the air conditioner
and if the fan stops operating,
clean the air conditioner.

Clean the air filter every
2 weeks.

Be sure to insert the air filter.
CAUTION
Cassette Type_E_26442.indd 7 2007-12-07 ｿﾀﾈﾄ 6:19:00

E-8
Air flow blade
Air inlet
Timer indicator
Fan indicator
Filter sign indicator
Remote control sensor
- Heat Pump Models :
On/Off indicator(Green)
& Removing frost
indicator(Red)
- Cooling Only Models :
On/Off indicator
Indoor Unit
The figures are shown in this instruction may differ from yours depending on the model.
Indoor Unit
4 way & mini 4 way cassette
Air flow blades(outlet)
Timer indicator
Fan indicator
Remote control sensor
On/Off indicator
On/Off button
Filter Sign indicator
Air inlet
Air filter(inside the grille)
1 way & Slim 1 way cassette 2 way cassette
Air flow blades
(outlet)
Air inlet
Air filter
(under the grille)
Timer indicator
Remote control sensor
On/Off button
On/Off indicator
Fan indicator
Removing frost indicator
Filter Sign indicator
Timer indicator
Remote control sensor
On/Off button
On/Off indicator
Fan indicator
Removing frost indicator
Filter Sign indicator
Timer indicator
Remote control sensor
Filter Sign indicator
On/Off button
On/Off indicator
Fan indicator
Removing frost indicator
View of the Indoor Unit
Type A
Type B
Type C
Cassette Type_E_26442.indd 8 2007-12-07 ｿﾀﾈﾄ 6:19:03

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ENGLISH
Periodical Checks
Type Description Monthly Every 4 months Once a year
Indoor unit
Clean the air filter (1)
Clean the condensate drain pan (2) 
Thoroughly clean the heat exchanger (2) 
Clean the condensate drain pipe (2) 
Replace the remote control batteries 
Outdoor unit
Clean the heat exchanger on the outside
of the unit (2) 
Clean the heat exchanger on the inside
of the unit (2) 
Clean the electric components with jets
of air (2) 
Verify that all the electric components
are firmly tightened (2) 
Clean the fan (2) 
Verify that all the fan assembly is firmly
tightened (2) 
Clean the condensate drain pan (2) 
 The checks and maintenance operations described are essential to guarantee the efficiency of the air conditioner.
The frequency of these operations varies according to the characteristics of the area, the amount of dust, etc.
(1) The described operations should be performed more frequently if the area of installation is very dusty.
(2) These operations must always be performed by qualified personnel. For more detailed information, see the
Installation Manual.
Protections enabled by the Unit control system
Type of protection Description Operation When it enables
Protection against cold air The internal fan is off Heating on
heat pump During operation
Defrost cycle The internal fan is off Heating on
heat pump During operation
Anti-frost protection
of internal battery The compressor is off Cooling During
operation
Delayed start of compressor The start of the
compressor is delayed.
Cooling or Heating
on heat pump
At start-up or during
the selection
of the operating mode
CAUTION If the air conditioner is operating in heat pump mode, it performs several defrost cycles in order
to remove the frost that may have deposited on the outdoor unit (at low temperatures).
In this case, the internal fan is switched off automatically and restarted only after the defrost
cycle is completed.
Cassette Type_E_26442.indd 9 2007-12-07 ｿﾀﾈﾄ 6:19:05

E-10
Operating Recommendations
Here are a few recommendations that you should follow when using your air
conditioner.
Topic Recommendation
Heating performances
The heat pump function of the air conditioner
absorbs heat from
outside air and brings it indoors.
As the temperature of the outside
air drops,
the heating performance of air conditioner will decrease.
If you find that the room is not warm enough,
using an additional heating appliance is
recommended.
Frost & Defrost When outside temperature is low but humidity is high,
frost may form on the outdoor unit at HEAT mode.
If this happens:
The heating operation stops.
 The defrost mode will be triggered automatically for
about 10 minutes.
 The steam produced on the outdoor unit in the defrost
mode is safe. (Only for Heat pump)
No intervention is required ; after about ten minutes,
the air conditioner operates again normally.
High indoor and outdoor
temperatures
If both indoor and outdoor temperatures are high
and the air conditioner is running at HEAT mode,
the outdoor unit’s fan and compressor may stop
at times. This is normal ; simply wait until the air
conditioner switches on again.
Power failure
If a power failure occurs while the air conditioner is
operating, the unit will be switched off. When the power
returns, the air conditioner starts up again automatically.
The simultaneous
operation
When you use the heat pump model, it is impossible to
operate HEAT and COOL mode of several indoor units at
the same time.
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ENGLISH
Temperature and Humidity Ranges
The following table indicates the temperature and humidity ranges, within which the air conditioner can be used.
If the air conditioner is used at... Then...
High temperature
The automatic protection feature may be triggered and
the air conditioner stopped.
Low temperature A water leakage or some other malfunction may happen if the heat
exchanger freezes.
High humidity levels Water may condense on and drip from the surface of the indoor unit if it is
used for a long period.
1 Way cassette Slim 1 Way cassette 2 Way cassette 4 Way cassette mini 4 Way cassette
DVM Model AVMKH(C) - AVMGH(C) AVMCH(C)
AVMC4 -
DVM PLUS II Model AVXC1 AVXCS AVXC2 AVXC4 AVXCM
BAC Model KH(C)EAM - GH(C)EAM CH(C)EAM
CH(C)EZM-
BAC Inverter Model KHEAV SHEAV- CHEAVTHEAV
Free Joint Multi Model MHFK - - - MHFM
Mode Outdoor
Temperature
Indoor
Temperature
Indoor
Humidity Remark
Heating
-20°C/-4°F to 24°C/75°F 27°C/81°F or less
-
DVM PLUS II, BAC Inverter(UH052/060/070EAV1)
-5°C/23°F to 24°C/75°F 15°C/59°F to 27°C/81°F BAC
-15°C/5°F to 24°C/75°F 27°C/81°F or less Free Joint Multi, DVM, BAC Inverter(UH026/035EAV1)
-10°C/14°F to 24°C/75°F 27°C/81°F or less BAC Inverter
Cooling
-5°C/23°F to 43°C/109°F 18°C/64 to 32°C/90°F
80% or less
DVM, DVM PLUS II, BAC Inverter
-5°C/23°F to 43°C/109°F 21°C/70°F to 32°C/90°F BAC, Free Joint Multi
-10°C/14°F to 43°C/109°F 18°C/64 to 32°C/90°F BAC Inverter(UH026/035EAV1)
-15°C/5°F to 43°C/109°F 18°C/64 to 32°C/90°F BAC Inverter(UH052/060/070EAV1)
Drying
-5°C/23°F to 43°C/109°F 18°C/64 to 32°C/90°F
-
DVM, DVM PLUS
II , Free Joint Multi, BAC Inverter
-5°C/23°F to 43°C/109°F 21°C/70°F to 32°C/90°F BAC
-10°C/14°F to 43°C/109°F 18°C/64 to 32°C/90°F BAC Inverter(UH026/035EAV1)
-15°C/5°F to 43°C/109°F 18°C/64 to 32°C/90°F BAC Inverter(UH052/060/070EAV1)
 The standardized temperature for heating is 7°C/45°F. If the outdoor temperature drops to 0°C/32°F or below,
the heating capacity can be reduced depending on the temperature condition.
If the cooling operation is used at over 32°C/90°F(indoor temperature), it does not cool at its full capacity.
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E-12
Cleaning Your Air Conditioner
To get the best possible use out of your air conditioner, you must clean it
regularly to remove the dust that accumulates on the air filter.
CAUTION Before cleaning your air conditioner, ensure that you have
switched off the electric circuit breaker used for the unit.
1 way & Slim 1 way cassette
11 way cassette
Open the front grille by pushing the tabs on the grille.
Slim 1 way cassette
Open the front grille by pushing the [PUSH] tabs located in 3 places and pull
out the air filter.
CAUTION You must give attention when disassembling the front grille
and must check the safety clips have been installed.
If you do not check them, the front grille will drop suddenly
and you will be hurt.
2Remove the front grille.
2-1 Remove the safety clips.
2-2 Open the front grille about 45° and pull it forward.
3Pull out the air filter.
4Remove all dust on air filter with a vacuum cleaner or a brush. In case of
serious dust accumulation, put the air filter in warm detergent water and
shake it vertically.
5 After washing, allow them to dry throughly in an area protected from sunlight.
6When you have finished, insert the filter into the front grille.
7Clean the unit with a vacuum cleaner or a brush once a month.
8Reinstall the front grille and the safety clips.
Note After cleaning the air conditioner, press the Filter Reset button.
1 way cassette
Slim 1 way cassette
1 way cassette
Slim 1 way cassette
The design and shape are subject to
change according to the model.
Wired Remote Control Wireless Remote Control(Type A) Wireless Remote Control(Type B)
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E-13
ENGLISH
Cleaning Your Air Conditioner
1Open the front grille by pushing on both sides and center.
CAUTION You must give attention when disassembling the front grille
and must check the safety clips have been installed.
If you do not check them, the front grille will drop suddenly
and you will be hurt.
2Remove the front grille.
2-1 Remove the safety clips.
2-2 Open the front grille about 45° and pull it forward.
3Pull out the air filters.
4Remove all dust on air filters with a vacuum cleaner or a brush. In case of
serious dust accumulation, put the air filter in warm detergent water and
shake it vertically.
Note When you have installed the Bio-Pure filter, do not allow any
liquid to contact the filter. It may lose its properties.
5 After washing, allow them to dry throughly in an area protected from sunlight.
6When you have finished, insert the air filters into the front grille.
7Clean the unit with a vacuum cleaner or a brush once a month.
8Reinstall the front grille and the safety clips.
Note You can use all 2 points of the indoor unit for installing the front
grille and the safety clips depending on your requirement.
Note After cleaning the air conditioner, press the Filter Reset button.
Safety Clip
2 way cassette
Wired Remote Control Wireless Remote Control(TypeA) Wireless Remote Control(TypeB)
Cassette Type_E_26442.indd 13 2007-12-07 ｿﾀﾈﾄ 6:19:10

E-14
Cleaning Your Air Conditioner (Continued)
1Open the front grille by pushing on both sides and center.
CAUTION You must give attention when disassembling the front grille
and must check the safety clips have been installed.
If you do not check them, the front grille will drop suddenly
and you will be hurt.
2Remove the front grille.
2-1 Remove the safety clips.
2-2 Open the front grille about 45° and pull it forward.
3Pull out the air filters.
4Remove all dust on air filters with a vacuum cleaner or a brush. In case of
serious dust accumulation, put the air filter in warm detergent water and
shake it vertically.
Note When you have installed the Bio-Pure filter, do not allow any
liquids to contact the filter. It may lose its properties.
5 After washing, allow them to dry throughly in an area protected from sunlight.
6When you have finished, insert the air filters into the front grille.
7Clean the unit with a vacuum cleaner or a brush once a month.
8Reinstall the front grille and the safety clips.
Note You can use all 2 points of the indoor unit for installing the front
grille and the safety clips depending on your requirement.
Note After cleaning the air conditioner, press the Filter Reset button.
4 way & mini 4way cassette
The design and shape are subject to
change according to the model.
Wired Remote Control Wireless Remote Control(TypeA) Wireless Remote Control(TypeB)
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E-15
ENGLISH
Solving Common Problems
Problem Explanation/Solution
The air conditioner does not
operate at all.
 Check if power is on and operate the air conditioner again.
 Check if the circuit breaker is switched off.
 Check if Off Timer is set.
The temperature is not adjusted.  Check if you selected the FAN mode.
The air conditioner does not operate
in the HEAT mode.
 Check if the air conditioner is cooling only model.
 Check if the remote control is for cooling only model.
The cool(warm) air does not come
out from the air conditioner.
 Check if set temperature is higher(lower) than current temperature.
 Check if you selected the FAN mode. Select the COOL, HEAT, AUTO or
DRY mode.
 Check if the air filter is blocked by dirt. Clean the air filter regularly.

Ch
eck if the there is cover on the outdoor unit or any obstacle.
Remove the cover or obstacle.
 Check if you installed the air conditioner under direct sunlight.
 The window or door may be opened.

Check if you turn on the air conditioner just now.
It takes about 3 minutes
to cool or heat the room.
 Check if the refrigerant pipe is too long.
The fan speed is not adjusted.  In AUTO or DRY mode, the fan speed is selected automatically.
The remote controller does
not operate.
 Check if the battery is discharged. Replace the battery.
 Check if the remote controller sensor is blocked.
 Check if the air conditioner is placed near strong light.
The wired remote controller
does not operate.
 Check if / is displayed on the wired remote controler.
Turn off the air conditioner and switch off the circuit breaker.
Contact the service center.
The Timer is not set.  Check if you pressed the button after selecting time.
The air conditioner does not turn on
or off with the wired remote controller.
 Check if you set the wired remote controller for group control.
Odor is permeated in the
room during operation
 Check if you use the air conditioner in smoky area or there is a smell.
Ventilate the room or select the FAN mode for 1~2 hours.
The indoor unit indicator
flashes.
 Press the button to turn on the air conditioner again.
Switch the circuit breaker off and switch on it again.
Strange sound is heard from
the air conditioner.
 The sound is heard when the refrigerant gas flow is changed depending
on the use of the air conditioner.
 When you press the button, noise may be heard from the drain
pump inside of the air conditioner.
 When you press the button, noise may be heard that the
air conditioner sense the airflow blade.
Water drops from the outdoor
unit connection part.
 Water may form due to the difference of the temperature.
Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Cassette Type_E_26442.indd 15 2007-12-07 ｿﾀﾈﾄ 6:19:15

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C
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(726-7864 0,14/Min) www.samsung.com
ECUADOR 1-800-10-7267 www.samsung.com/latin
EL SALVADOR 800-6225 www.samsung.com/latin
HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com GUATEMALA 1-800-299-0013 www.samsung.com/latin
ITALIA 800 SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com/latin
LUXEMBURG 0035 (0)2 261 03 710 www.samsung.com/be PANAMA 800-7267 www.samsung.com/latin
NETHERLANDS
0900-SAMSUNG
(726-7864 0,10/Min) www.samsung.com/nl
PUERTO RICO 1-800-682-3180 www.samsung.com/latin
REP. DOMINICA 1-800-751-2676 www.samsung.com/latin
NORWAY 815-56 480 www.samsung.com/no TRINIDAD&TOBAGO 1-800-SAMSUNG (726-7864) www.samsung.com/latin
POLAND
0 801 801 881
022-670-93-33 www.samsung.com/pl
VENEZUELA 0-800-100-5303 www.samsung.com/latin
COLOMBIA 01-8000112112 www.samsung.com.co
PORTUGAL 80820-SAMSUNG (726-7864) www.samsung.com/pt AUSTRALIA 1300-362-603 www.samsung.com
SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com/sk
SPAIN 902 10 11 30 www.samsung.com
SWEDEN 0771-400 200 www.samsung.com/se
U.K 0845 SAMSUNG (726-7864) www.samsung.com
EIRE 0818 717 100 www.samsung.com/ie
AUSTRIA 0800-SAMSUNG (726-7864) www.samsung.com/at
SWITZERLAND 0800-SAMSUNG (726-7864) www.samsung.com/ch
RUSSIA 8-800-555-55-55 www.samsung.com
KAZAKHSTAN 8-10-800-500-55-500 www.samsung.kz
UZBEKISTAN 8-10-800-500-55-500 www.samsung.uz
KYRGYZSTAN 00-800-500-55-500
TADJIKISTAN 8-10-800-500-55-500
UKRAINE 8-800-502-0000 www.samsung.com
LITHUANIA 8-800-77777 www.samsung.lt
LATVIA 800-7267 www.samsung.com/lv
ESTONIA 800-7267 www.samsung.ee
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