Samsung 2016 Galaxy J3 User manual

Activation and
Service Guide
Guía de Activación y Servicio

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Welcome to Verizon Wireless. This guide will show you how to
set up and use your phone, access special features, find help
and other important information.

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Phone Features
Getting to Know Your Phone
Getting to Know Your Phone
Volume Key
Recent Apps
Home
Back
Power/Lock
Key
Headset Jack
Front Camera

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USB/Charger Port
Rear Camera
Speaker
Flash

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Step 1. Remove the Back Cover
1. Hold the phone securely.
2. Locate the cover release slot and carefully pull the cover
off.
Step 2. Insert the Battery
1. Insert the battery into the opening on the back of the
phone, making sure the gold contacts align.
2. Gently press down to secure the battery.
Setting Up Your Phone

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Step 3. Replace the Back Cover
Place the back cover over the back of the phone. Then
press down along the edges to secure the cover.
Step 4. Charge the Phone
Before turning on your phone, charge it fully.
Plug the smaller end of the cable into the USB/Charger
port on your phone and the other end into the charger.
Then plug the charger into an electrical outlet to charge
the phone.
WARNING! Please use only an approved charging accessory to charge your phone.
Improper handling of the charging port, as well as the use of an incompatible charger, may
cause damage to your device and void the warranty.

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Step 5. Powering Your Phone On/Off
• To turn ON, press and hold the Power/Lock key.
• To turn OFF, press and hold the Power/Lock key
and follow the prompts.
OPTIONAL: Installing 4G LTE SIM Card.
The SIM Card is pre-installed in your smartphone. If you need to
replace your SIM Card, consult the following instructions.
1. If the battery is in the phone, carefully remove it.
2. Slide the SIM card out of the SIM card slot.
3. Carefully slide the new SIM card into the slot with the
Verizon logo facing up.

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Activate Your Service
Getting to Know Your Phone
You have 3 options to activate your account.
IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully charged as
described under Setting Up Your Phone(page 5 ).
Option 1 – On Phone Activation
Please use your phone to activate 4G LTE service.
Step 1. Turn on your phone.
Step 2. Tap Activate My Phone.
Step 3. Follow the onscreen steps to activate your phone.
Step 4. At the confirmation screen, write down your mobile
number and Account Security Code.
Step 5. Restart your phone to complete the activation. Service
activation may take up to 15 minutes.
Step 6. Follow the Setup Wizard to customize your phone.
IMPORTANT:If you are not able to activate your phone using Option 1,
please go to Option 2.

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Getting to Know Your Phone
IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully charged as
described under Setting Up Your Phone(page 5 ).
Option 2 – Online Activation
You can use a computer or tablet with an Internet connection to
activate your phone.
Step 1. Go to www.verizonwireless.com/activate.
Step 2. Follow the steps to complete the activation.
Step 3. At the confirmation screen, write down your mobile
number and Account Security Code.
Step 4. Turn on your fully charged phone. Service activation may
take up to 15 minutes.
Step 5. Follow the steps in the Setup Wizard to set up your
phone.
Step 6. Register for My Verizon. Go to
verizonwireless.com/myverizon.
IMPORTANT:If you are not able to activate your phone using Option 2,
please go to Option 3.

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Getting to Know Your Phone
IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully charged as
described under Setting Up Your Phone(page 5 ).
Option 3 – Over the Air Activation
You can call us to activate your phone.
Step 1. From another phone, dial 866.893.7723 and follow the
prompts to start activating your phone.
Step 2. You will be prompted for the following information:
• The type of phone you are activating
• The 20-digit SIM ID located on the SIM Card
• Your 5-digit ZIP code
Step 3. Write down your mobile number and Account Security
Code.
Step 4. Turn on your fully charged phone. Service activation may
take up to 15 minutes.
Step 5. Follow the steps in the Setup Wizard to set up your
phone.
Step 6. Register for My Verizon. Go to
verizonwireless.com/myverizon.

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Touch Screen Tips
Use touch gestures to move around the screen, open menus,
select items, zoom in and out of web pages, and more.
There are several touch motions recognized by the phone:
• Swipe—Swipe by quickly sliding your finger in any
direction.
• Drag—Drag by touch and holding an item and moving it to a
new position.
• Double Tap—Double Tap to zoom in/out on a web page or
picture.
• Multi Touch—Pinch or spread your thumb and index finger
to zoom in or out.
Getting to Know Your Phone

Swipe left or right for
additional panels
Notifications
Status
Dock menu App Launcher
App shortcuts
Widgets
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Home Screen
NOTE: Screen image and icons are simulated. Actual display may vary. Instructions
in this guide may change depending on the software version on your device. All
procedures begin with the phone unlocked and from the Home Screen unless
otherwise stated.
Getting to Know Your Phone

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Locking/Unlocking Screen
Prevent accidental key presses by locking your phone.
• To Lock, press the Power/Lock key.
• To Unlock, press the Power/Lock key. Then swipe
your finger across the screen.
Backup AssistantSM Plus
Backup Assistant is a service that safeguards your contacts
by automatically backing up your address book. If your phone
is lost or damaged, or if you upgrade to a new phone, your
contacts will be restored wirelessly.
Making a Call
1. From the Home screen tap Phone.
2. Enter the number you want to call and tap .
Receiving a Call
Drag the Answer icon to the right to answer an incoming call.
Ignoring a Call
Drag the Ignore icon to the left to ignore an incoming call.
Set Up Voice Mail
Press . If you hear a greeting, press to
interrupt. Follow the setup tutorial.
Getting to Know Your Phone

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Voice mail may not be available in some areas. Follow the setup tutorial to password-
protect your Verizon Wireless Voice Mailbox. Airtime and other charges are incurred
when using voice mail from your wireless phone. Mobile to Mobile Calling minutes
do not apply to voice mail retrievals; you will be charged to maintain your connection
to voice mail. Verizon Wireless is not responsible for missed messages or deletions of
messages from your voice mailbox, even if you have saved them.
NOTE: Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox
is not password protected until you create a password by following the setup tutorial.
NOTE: Using a mobile device or accessory while driving may cause distraction and may
be illegal. Always obey the laws and drive safely.
Access Voice Mail
From your phone - press . When you hear the
greeting, press to interrupt. Follow the prompts.
From any phone - dial your wireless number. When you hear the
greeting, press to interrupt. Follow the prompts.
Bluetooth®
How to pair your headset.
1. From a Home screen, tap Apps > Settings >
Bluetooth, and then tap ON/OFF to turn on.
2. Make sure that the target device is discoverable,so
that your device can find it. Refer to the instructions
that came with the device to find out how to set it to
discoverable mode.
3. Tap SCAN. Your device will start to scan for Bluetooth
devices within range.
4. When you see the name of the target device displayed,
tap the name. Your device then automatically tries to pair
with the target device. If automatic pairing fails, enter
the passcode supplied with the target device.
Getting to Know Your Phone

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*Compatible phone required. For automated account information, dial * 611 from your
wireless phone or dial [phone] from a landline phone.
†Visa, Mastercard, American Express or Discover accepted.
Managing Your Account
Register for My Verizon *
Manage your account 24/7
Tap the My Verizon Mobile App on your phone or visit
verizonwireless.com/myverizon.
• Make payments
• Set up Auto Pay
• View and manage usage
• Change price plan and data options
• Customize features and more
Make a Payment
Use your Credit, Debit or Verizon Wireless Refill Card to make
a p a y m e n t .†
Ways to Pay:
1. Your Phone – Tap Apps > My Verizon Mobile
App, or visit verizonwireless.com/myverizon using your
mobile browser.
2. My Verizon online – Visit verizonwireless.com/
myverizon from your computer.
3. Auto Pay – Sign up and make payments easy.
Getting to Know Your Phone

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4. At a Store
Visit a Verizon Wireless Communications Store or any of
our participating agents or retailers.
5. Customer Service
From the Home screen, tap Phone and then dial
from your Verizon Wireless phone.
Refill Rates and Expiration
(once applied to the account)
$15–$29.99 30 days
$30–$74.99 90 days
$75–$99.99 180 days
$100 and above 365 days
Cards sold separately.
Getting to Know Your Phone

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Calling Features
• Domestic Long Distance
• Domestic Roaming
• 411® Search
• Caller ID
• Caller ID Blocking
• Call Waiting
• 3-Way Calling
• Call Forwarding
Messaging*
1. From the Home screen, tap Message + g
Compose.
2. Enter the name or number of the person you want to send
the message to and you’ll see matching contacts. Or just
enter a phone number.
3. Tap in the message area and enter your message.
4. To add an attachment to your message, tap the Plus.
5. Review your message and tap Send.
NOTE: Messages to participating networks in Mexico, Canada and Puerto Rico are charged
at domestic rates.
Services and Features
Services and Features
*Additional and Unlimited Texting applies when sending and receiving (i) Instant
Messages, Text Alerts and Picture Messaging Portal Messages; (ii) messages with
non-Verizon Wireless customers in the U.S. or participating networks in Mexico,
Canada and Puerto Rico; or (iii) via email. Unlimited Texting also includes Mobile to
Mobile Messages with Verizon Wireless Customers. For Additional Texts, overage
messaging rates default to those of your Calling Plan. Premium Messaging programs,
International Messaging and International Roaming not included. Compatible device
required for text, picture and/or video messaging. Data charges will apply for sending
and receiving picture and video messages.

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Apps & More
Play it up with music, ringtones, wallpapers, apps and games.
Keep up with Twitter™ and Facebook. We’ve got apps that help
you do it all.
Data charges may apply.
Installing Apps
1. From the Home screen, tap for the Google™ Play
Store.
2. Tap an app you want to download and tap Install or the
app’s price.
3. Tap Accept after reviewing the app’s permissions.
Viewing Apps
To view preloaded and downloaded apps on your phone, from
the Home screen, tap Apps.
Web Browsing
From the Home screen, tap Chrome.
Services and Features

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International Services
International Calling
Anytime Minutes rate plus the following international
surcharges:
• 10¢/min. to Mexico landline numbers
• 29¢/min. to Mexico wireless numbers, Canada, U.S. Virgin
Islands and Northern Mariana Islands
International Text Messaging
• 25¢ per message, per address sent and received
International Picture and Video Messaging
• 50¢ per message, per address sent
• 25¢ per message received
Data charges will apply for sending and receiving picture and
video messaging.
For further information, as well as latest available services,
location and rates, including International Roaming, visit
verizonwireless.com/prepaidglobal.
Location Based Services*
This phone can determine its location, which is useful for
services such as navigation, shopping and weather. For your
safety, it’s defaulted to only acquire your location when you dial
911. To use Location Based Services, from the Home screen
tap Apps > Settings > Location and tap the ON/OFF
to turn on.
*Locations and rates subject to change without notice. While roaming internationally,
you may be prompted to dial the phone number you are calling twice. Unlimited Calling,
Text Bundles and Unlimited Night, Weekend, Mobile to Mobile and Anytime Minutes
do not apply to International Services. International Roaming Coverage only available
on participating networks and is not guaranteed. Data services and features not
available when roaming.
Services and Features

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VZ Navigator®*
Select the app or download from Google Play Store.
Go to verizonwireless.com/navigator for more details and
pricing.
*Your wireless device can determine its (and your) physical, geographical location
(“Location Information”) and can associate Location Information with other data.
Additionally, certain applications, services and programs are capable of accessing,
collecting, storing and using Location Information and disclosing Location
Information to others. You should use caution when determining whether or not
Location Information should be made available to others and you should review any
applicable third party policies before providing access. To limit potential unauthorized
access to your Location Information, Verizon Wireless offers various mechanisms
and settings to manage access to location data. By enabling location settings, you are
permitting third party access to Location Information through software, widgets or
peripheral components you choose to download, add or attach to your wireless device
or through web access, messaging capabilities or other means and you are authorizing
Verizon Wireless to collect, use and disclose your Location Information as appropriate
to provide you with any location services that you enabled.
Services and Features