Samsung Convoy 3 User manual

User Guide
Guía del Usuario
GH68-42827A Printed in USA
User Guide

MOBILE PHONE
User Manual
Please read this manual before operating your device
and keep it for future reference.

i
Legal Notices VZW_U680N_UM_Eng_NK2_TN_120814_R4
Legal Notices
Warning: This product contains chemicals known to
the State of California to cause cancer and reproductive
toxicity.
Intellectual Property
All Intellectual Property, as defined below, owned by
or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover,
you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or
ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property
shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including
but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and
other open source licenses. To obtain the source code
covered under the open source licenses, please visit:
http://opensource.samsung.com.

ii
Legal Notices
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR
QUALITY OF THE PRODUCT; THE PERFORMANCE
OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED
TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE
ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS
TO WORK IMPROPERLY. YOUR CARRIER MAY
NOT PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU
ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE
DEVICE WITHOUT AUTHORIZATION, YOU WILL
BE NOTIFIED ON THE SCREEN THAT THE PHONE
WILL NO LONGER OPERATE AND BE INSTRUCTED
TO POWER DOWN THE DEVICE. YOU MUST THEN
CONTACT YOUR CARRIER TO RESTORE THE DEVICE
TO THE CARRIER AUTHORIZED SETTINGS.

iii
Legal Notices
Samsung Telecommunications
America (STA), LLC
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
1-800-SAMSUNG (726-7864)
1-888-987-HELP (4357)
Internet Address:
www.samsung.com
©2014 Samsung Telecommunications America,
LLC. Samsung is a registered trademark of
SamsungElectronics Co., Ltd.
Do you have questions about your
Samsung Mobile Phone?
For 24 hour information and assistance, we offer a
new FAQ/ARS System (Automated Response System)
at: www.samsung.com/us/support
The actual available capacity of the internal memory is
less than the specified capacity because the operating
system and default applications occupy part of the
memory. The available capacity may change when you
upgrade the device.
Nuance®, VSuite™, T9®Text Input, and the Nuance logo
are trademarks or registered trademarks of Nuance
Communications, Inc., or its affiliates in the United
States and/or other countries.
ACCESS®and NetFront™are trademarks or registered
trademarks of ACCESS Co., Ltd. in Japan and other
countries.

iv
Legal Notices
The Bluetooth®word mark, figure mark (stylized “B
Design”), and combination mark (Bluetooth word mark
and “B Design”) are registered trademarks and are
wholly owned by the Bluetooth SIG.
microSD™and the microSD logo are Trademarks of the
SD Card Association.
Openwave®is a registered Trademark of
Openwave,Inc.
Online Legal Information
The online version of the Health/Safety and Warranty
guide for your device can be found at:
English
www.samsung.com/us/Legal/Phone-HSGuide
Spanish
www.samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User Licensing
Agreement for your device can be found online at:
www.samsung.com/us/Legal/SamsungLegal-EULA3.

v
Table of Contents
Table of Contents
Getting Started............................................................1
Front View........................................................................2
Side View.........................................................................4
Open View.......................................................................6
Assemble Your Device..................................................8
Set Up Your Device .....................................................12
Know Your Device...................................................15
Front View......................................................................16
Status Bar......................................................................18
Navigation......................................................................19
Entering Text .................................................................27
Calling and Push to Talk (PTT) ......................34
Making and Answering Calls.....................................35
Push to Talk (PTT) .......................................................42
Main Menu ...................................................................45
Contacts.........................................................................46
Messaging.....................................................................66
Recent Calls..................................................................81
Mobile Web ...................................................................83
Media Center ................................................................84
Tools ...............................................................................94
Apps ............................................................................ 106
VZ Navigator .............................................................. 107
Settings....................................................................... 108

Getting Started
Learn about your mobile
device hardware, assembly
procedures, and how to get
started using your new device.

2Front View
Getting Started
Front View
Speakers
Fast Forward
Play/Pause
Rewind

3Front View
Getting Started
Here are some key features on the
front of your device.
• Rewind: During music playback, press and hold to
rewind music. Press to go to the previous song.
• Play/Pause: During music playback, press to play/
pause music. When the phone is closed, press to
access an external menu of applications.
• Fast Forward: When the phone is closed, press to
Lock or Unlock external keys (press Fast Forward
Key, then press and hold the Rewind Key to unlock
external keys). During music playback, press and
hold to fast forward music. Press to go to the next
song.
• Speakers: Plays Music, Ringtones and Sounds.

4Side View
Getting Started
Side View
Headset Jack
Speakerphone
Charging/
USB Port
Shortcut/
PTT Key
Volume
microSD
Card Slot

5Side View
Getting Started
Here are some key features on the
sides of your device.
• Shortcut Key/PTT (Push To Talk) Key: Press and
hold to launch a shortcut menu. When PTT Mode is
turned on, press to initiate PTT.
• Volume: Press to adjust master volume, or voice
volume during a call. Press to mute an incoming
call ringtone. Press and hold down to activate
Sound Off mode, or press and hold up to return to
the Master Volume level. When using the external
menu, press to navigate lists. With the phone
closed, press down four times to initiate the Fake
Call feature.
• microSD Card Slot: Insert an optional microSD™
or microSDHC™ memory card (not included) for
additional storage capacity.
• Headset Jack: Plug in an optional 3.5 mm headset
(not included) for safe, convenient conversations.
• Speakerphone: When the phone is closed, press
and hold to turn Driving Mode on or off. When the
phone is open, press to turn Speakerphone on
oroff.
• Charging/USB Port: The charging port is used to
plug in the charging accessories and also connect
any available accessory cables to your phone.

6Open View
Getting Started
Open View
Vibration Mode
End/Power
Right Soft Key
Voice Commands
Clear
Send
Directional and
Center Select Keys
Earpiece
Voicemail
Left Soft Key
ICE Key

7Open View
Getting Started
Here are some key features found on
the opened phone.
• Center Select Key: Press to select the highlighted
item.
• Clear: Press to delete a character, or go back.
Press and hold to delete the previous word. When
navigating menus and pages, press to go back to
the previous screen.
• Directional Keys: Press to scroll phone menus.
• Earpiece: Hear call sounds, including the caller.
• End/Power: Press to end a call. Press and hold
to turn the phone On or Off. Press to send an
incoming call to voicemail.
• ICE Key: Quickly access emergency contacts by
pressing this key. ICE is an acronym for “In Case of
Emergency”.
• Left Soft Key: Press to select the lower left menu
item on the display.
• Right Soft Key: Press to select the lower right
menu item on the display.
• Send: Press to dial a call. From the Home screen,
press to view Recent Calls.
• Vibration mode: With the flip open, press and hold
to switch between Vibrate Mode and Master Volume
level.
• Voice Commands: With the flip open, press to
launch Voice Commands.
• Voicemail: Press and hold to dial voicemail.

8Assemble Your Device
Getting Started
Assemble Your Device
Prior to use, install the battery. You
can also install an optional memory
card (not included).
Remove the Back Cover
1. Use an object, such as a coin, and insert it in the
slot on the back cover lock. Turn the lock counter-
clockwise to open the battery cover. Lift the cover
up and away from the phone.
2. Use the groove at the top left corner of the cover
to lift the cover up and away from the back of the
phone.
Warning: Do not bend or twist the back cover
excessively. Doing so may damage the cover.
Included

9Assemble Your Device
Getting Started
Install the Battery
1. Insert the battery into the opening on the back of
the phone, making sure the connectors align.
2. Gently press down to secure the battery.
Replace the Back Cover
1. Place the cover back on the bottom of the handset
then press down firmly.
2. Press down along the edges to make sure the
cover is flush with the phone and that there is a
tight seal.
3. Turn the slot on the back cover lock clockwise until
the cover locks.
Included

10 Assemble Your Device
Getting Started
Note: When placing the cover back on the phone, press
down firmly along the edges to ensure that the cover
is flush with the phone. This ensures that the battery
compartment is pressurized.
Charge the Battery
Your device is powered by a rechargeable, standard
Li-Ion battery. A Wall/USB Charger (charging head
and USB cable) is included with the device for
charging the battery from any standard outlet.
The battery comes partially charged. A fully
discharged battery requires up to four hours of charge
time. You can use the device while charging.
Caution: Use only Samsung-approved charging devices
and batteries. Samsung accessories are designed to
maximize battery life. Using other accessories may
invalidate your warranty and may cause damage.
1. Open the side slot and plug the connector of the
travel adapter jack into the jack on the side of the
phone.
2. Insert the USB cable into the port.
3. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

11 Assemble Your Device
Getting Started
4. When charging is complete, unplug the charging
head from the outlet and remove the USB cable
from the device.
Caution: Failure to unplug the wall charger before you
remove the battery can cause damage to the device.
When to Charge the Battery
When the battery is weak and only a few minutes of
operation remain, the battery icon ( ) blinks and
the device sounds a warning tone at regular intervals.
In this condition, your device conserves its remaining
battery power by dimming the screen.
When the battery level becomes too low, the device
automatically turns off.
►For a quick check of your battery level, view the
battery charge indicator located in the StatusBar
of the display. Four bars ( ) indicates a full
charge.
Charging Head
USB Cable

12 Set Up Your Device
Getting Started
Set Up Your Device
Turning the Phone On or Off
1. Open the phone.
2. Press and hold the Power key until the phone
power-on screen displays.
Note: Do not turn on the phone when mobile phone use
is prohibited.
3. If the phone requests a password, enter it and
press OK or the Center key. For more
information, see Security.
The Home screen displays while the phone
searches for your network. After the phone finds
your network and displays adequate signal strength
bars, you can make or receive calls.
Note: The display language is preset to Automatic at
the factory. To change the language, use the Language
menu. For more information, see Language.
4. When you want to switch off the phone, press and
hold the Power key until the power-off image
displays.
Initial Setup
The first time you turn on your phone, Set-up Wizard
will prompt you to configure basic preferences, to
quickly get started using your phone.
You can also access Set-up Wizard at any time in
Settings.
From the Home screen, press MENU > Settings >
Set-up Wizard.
Use the Left Soft key (Preview), Right Soft
key (Skip), and Center Select key (NEXT) or (SET)
to follow the prompts and set preferences:
• Font Style: Choose a font style for the dial,
menus, and messaging.
• Font Size: Choose a font size for the dial,
menus, and messaging.
• Volume Key Control: When enabled, you can
adjust the display’s font size by pressing the
Volume Key.

13 Set Up Your Device
Getting Started
• Front Screen Menu: View information about the
menu available on the Front Screen when the
phone is closed.
• Call Sounds: Choose how your phone alerts you
to incoming calls.
• Display Themes: Choose the look of your
phone’s screen.
• Menu Layout: Choose the look of the
Mainmenu.
• Main Clock: Select a format for the clock on the
Home screen.
• Front Clock: Select a format for the clock on the
external display when the phone is closed.
Setting Up Your Voicemail
Note: If your service provider did not preconfigure your
voicemail server number, store the voicemail server
number before accessing the server. Your service
provider can give you the number.
Setting Up Your Personal Options
To set up your personal options:
1. Open the phone to access the keypad.
2. From a Home screen, press and hold the One
key.
3. Follow the voicemail prompts. If you need additional
help setting up your voicemail, contact your service
provider.