Samsung Convoy 4 User manual

Guía del
usuario.
User guide. GH68-45417A Printed in USA
COLL-H1331-UG-PO-CVR-6x4-V4-F-R2R.indd All Pages 2/11/16 4:12 PM
User guide.

MOBILE PHONE
User Manual
Please read this manual before operating your device
and keep it for future reference.

i
Legal Notices
Legal Notices
WARNING!This product contains chemicals known to
the State of California to cause cancer, birth defects, or
other reproductive harm. For more information, please
call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by
or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover,
you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or
ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property
shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including
but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and
other open source licenses. To obtain the source code
covered under the open source licenses, please visit:
opensource.samsung.com
VZW_B690V_EN_UM_TN_PB5_032916_FINAL

ii
Legal Notices
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR
QUALITY OF THE PRODUCT; THE PERFORMANCE
OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED
TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE
ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS
TO WORK IMPROPERLY. YOUR CARRIER MAY
NOT PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU
ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE
DEVICE WITHOUT AUTHORIZATION, YOU WILL
BE NOTIFIED ON THE SCREEN THAT THE PHONE
WILL NO LONGER OPERATE AND BE INSTRUCTED
TO POWER DOWN THE DEVICE. YOU MUST THEN
CONTACT YOUR CARRIER TO RESTORE THE DEVICE
TO THE CARRIER AUTHORIZED SETTINGS.

iii
Legal Notices
Samsung Electronics America
(SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung
is a registered trademark of SamsungElectronics Co.,
Ltd.
Other marks are the property of their respective
owners.
Note: Screen images are simulated. Appearance of
device may vary.
Do you have questions about your
Samsung Mobile Device?
For 24 hour information and assistance, we offer a
new FAQ/ARS System (Automated Response System)
at: samsung.com/us/support
The actual available capacity of the internal memory is
less than the specified capacity because the operating
system and default applications occupy part of the
memory. The available capacity may change when you
upgrade the device.

iv
Legal Notices
Legal Information
Important legal information can be accessed in writing
at samsung.com
READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.
Samsung Limited Warranty - This product is
covered under the applicable Samsung Limited
Warranty INCLUDING ITS DISPUTE RESOLUTION
PROCEDURE and your right to opt out of arbitration
within 30 calendar days of the first consumer
purchase. You may opt out by either sending
an email to [email protected] with the
subject line “Arbitration Opt-Out” or by calling
1-800-SAMSUNG (726-7864). For more detailed
procedures, please refer to the “Dispute Resolution
Procedures and Arbitration and Opt-Out” section of
the Limited Warranty.
The online version of the Health/Safety and Warranty
guide for your device can be found at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License
Agreement (EULA) for your device can be
foundonline at:
samsung.com/us/Legal/SamsungLegal-EULA

v
Table of Contents
Table of Contents
Getting Started........................................................... 1
Front View.........................................................................2
Side View ..........................................................................4
Open View ........................................................................6
Assemble Your Device ...................................................8
Set Up Your Device.......................................................13
Know Your Device..................................................16
Home Screen .................................................................17
Status Bar.......................................................................19
Navigation .......................................................................20
Enter Text........................................................................29
Calling............................................................................36
Make and Answer Calls ...............................................37
Push to Talk (PTT) (Coming Soon)............................43
Main Menu ..................................................................53
Contacts..........................................................................54
Messaging ......................................................................70
Recent Calls ...................................................................84
Internet ............................................................................86
Media Center..................................................................87
Tools.............................................................................. 101
Apps.............................................................................. 113
VZ Navigator................................................................ 114
Settings ........................................................................ 115

Getting Started
Learn about your mobile
device hardware, assembly
procedures, and how to get
started using your new device.

2 Front View
Getting Started
Front View
Flashlight Camera
Rewind Fast Forward
Play/Pause
Speakers

3 Front View
Getting Started
Here are some key features on the front of your device.
• Camera: Take pictures and record videos.
• Fast forward: When the phone is closed, press to
Lock or Unlock external keys (press Fast Forward
key, then press and hold the Rewind key to unlock
external keys). During music playback, press and
hold to fast forward music. Press to go to the next
song.
• Play/Pause: During music playback, press to
play/pause music. When the phone is closed,
presstoaccess an external menu of applications.
• Speakers: Play music and other sounds.
• Rewind: During music playback, press and hold to
rewind music, or press to go to the previous song.
• Flashlight: Illuminate subjects in low-light
environments when taking a photo or recording
video, or use as a flashlight.

4 Side View
Getting Started
Side View
Shortcut/PTT key Headset jack
Volume key Speakerphone
USB charger/
Memory
Accessory port
card slot

5 Side View
Getting Started
Here are some key features on the sides of your device.
• Headset jack: Plug in an optional 3.5 mm headset
(not included) for safe, convenient conversations.
• Speakerphone: When the phone is closed, press
and hold to turn Driving Mode on or off. When the
phone is open, press to turn Speakerphone on
oroff.
• USB charger/Accessory port: Connect the USB
charger (included) and other optional accessories
(not included).
• Memory card slot: Install an optional memory card
(not included) for storage of files.
• Volume key: Press to adjust master volume or voice
volume during a call. Press to mute an incoming
call ringtone. Press and hold down to activate
Sound Off mode or press and hold up to return to
the Master Volume level. When using the external
menu, press to navigate lists. With the phone
closed, press down four times to initiate the Fake
Call feature.
• Shortcut/PTT key: Press and hold to launch a
shortcut menu. When PTT (Push To Talk) mode is
turned on, press to initiate PTT.

6 Open View
Getting Started
Open View
Earpiece
Directional keys Center select key
Left soft key Right soft key
Voice commands/Flashlight
Camera/Camcorder
Send End/Power
Clear
Voicemail
Vibration mode

7 Open View
Getting Started
Here are some key features found on the opened phone.
• Center select key: Press to select the highlighted
item.
• Right soft key: Press to select the lower right menu
item on the display.
• Voice commands/Flashlight: With the flip open,
press to launch Voice Commands, or press and
hold to turn the Flashlight on or off.
• End/Power: Press to end a call. Press and hold
to turn the phone On or Off. Press to send an
incoming call to voicemail.
• Clear: Press to delete a character or to go back.
Press and hold to delete the previous word. When
navigating menus and pages, press to go back to
the previous screen.
• Vibration mode: With the flip open, press and hold
to switch between Vibrate Mode and Master Volume
level.
• Voicemail: Press and hold to dial voicemail.
• Send: Press to dial a call. From the Home screen,
press to view Recent Calls.
• Camera/Camcorder: Press to launch the camera,
or press and hold to launch the camcorder.
• Left soft key: Press to select the lower left menu
item on the display.
• Directional keys: Press to scroll phone menus.
• Earpiece: Hear call sounds, including the caller.

8 Assemble Your Device
Getting Started
Assemble Your Device
This section helps you to assemble
your device.
Remove the Back Cover
Warning: Do not bend or twist the back cover
excessively. Doing so may damage the cover.
1. Insert the battery cover removal tool into the slot
on the back cover and turn it counter clockwise to
open the battery cover.
Included
2. Insert the tool in the groove at the top of the cover
to lift the cover up and remove.

9 Assemble Your Device
Getting Started
Install the Battery
1. Insert the battery into the opening on the back of
the phone, making sure the connectors align.
2. Gently press down to secure the battery.
Install the SIM Card
When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.
Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of
small children.
►Carefully slide the SIM card into the SIM card slot.
• Make sure that the card’s gold contacts face
into the device and that the angled corner of the
card is positioned as shown.
Caution: If the SIM card is not inserted correctly, the
device cannot detect it. Reorient the SIM card and place
it back into the slot if it is notdetected.

10 Assemble Your Device
Getting Started
Replace the Back Cover
1. Place the cover over the back of the phone, then
press down along the edges to secure the cover.
Included
2. Use the battery cover removal tool to turn the dial
clockwise until the cover is locked.
Note: When placing the cover back on the phone, press
down firmly along the edges to ensure that the cover
is flush with the phone. This ensures that the battery
compartment is pressurized.
Charge the Battery
Your device is powered by a rechargeable, standard
Li-Ion battery. A USB Charger (charging head and
USB cable) is included with the device for charging
the battery from any standard outlet.
The battery comes partially charged. A fully
discharged battery requires up to four hours of charge
time. You can use the device while charging.
Note: It is recommended you fully charge the battery
before using your device for the first time.
Caution: Use only charging devices and batteries
approved by Samsung™. Samsung accessories
are designed to maximize battery life. Using other
accessories may invalidate your warranty and may
cause damage.

11 Assemble Your Device
Getting Started
USB Cable
Charging Head
1. Open the side slot and insert the USB cable into
the port. 3. When charging is complete, unplug the charging
head from the outlet and remove the USB cable
from the device.
2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet. Caution: Failure to unplug the wall charger before you
remove the battery can cause damage to the device.

12 Assemble Your Device
Getting Started
When to Charge the Battery
When the battery is low and only a few minutes of
operation remain, the battery icon blinks and the
device sounds a warning tone at regular intervals.
( )
In this condition, your device conserves its remaining
battery power by dimming the screen.
When the battery level becomes too low, the device
automatically turns off.
For a quick check of your battery level,
►View the battery charge indicator located in the
Statusbar of the display. Four bars indicates
a full charge.
( )

13 Set Up Your Device
Getting Started
Set Up Your Device
Turn the Phone On or Off
1. Open the phone.
2. Press and hold End/Power until the phone
power-on screen displays.
Note: Do not turn on the phone when mobile phone use
is prohibited.
3. If the phone requests a password, enter it and
press OK or the Center key. For more
information, see “Security” onpage134.
The Home screen displays while the phone
searches for your network. After the phone finds
your network and displays adequate signal strength
bars, you can make or receive calls.
Note: The display language is preset to Automatic
at the factory. To change the language, use the
Languagemenu. For more information, see
“Language” onpage133.
4. When you want to switch off the phone, press
and hold End/Power until the power-off image
displays.
Initial Setup
The first time you turn on your phone, Set-up Wizard
prompts you to configure basic preferences so you
can quickly get started using your phone.
You can also access Set-up Wizard at any time in
Settings.
1. From the Home screen, press Menu >
Settings > Set-up Wizard.
2. Use Preview, Skip, and Next or Set to
follow the prompts and set preferences:
• Font style: Choose a font style for the dial,
menus, and messaging.
• Font size: Choose a font size for the dial, menus,
and messaging.
• Volume key control: When enabled, you can
adjust the display’s font size by pressing the
Volume Key.