Samsung Convoy SCH-u640 User manual

Welcome to Verizon Wireless.
It’s the Network®
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Postpay Samsung u960 Convoy OTA English QRG
106/15/09
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2
CONTENTS
Contents
Mobile Entertainment 50
Text Messaging 51
Picture Messaging 53
Video Messaging 56
Mobile Web 63
VZ NavigatorSM 66
Chaperone® 68
Media Center 69
V CAST 71
V CAST Music with Rhapsody® (Subscription,
Wireless & PC Downloads) 74
Optional Services 82
Safety and Protection 83
Equipment Protection 83
Voice Services 84
International Services 84
Other Products and Services 86
More Information 88
The Basics 05
Getting Started 06
Using Bluetooth® 19
Placing and Receiving Calls 20
Setting Up and Accessing Voice Mail 22
Locking/Unlocking Your Wireless Device 25
Using Speakerphone 26
Changing Ringtones 27
Push to Talk 29
Assistance 39
May We Help You? 40
The My Verizon Advantage 41
Loss or Theft 47
Toll-Free Calls and Emergency Services 47
Fraud Prevention 47
Assistive Communication Devices 49

3
CONTENTS
Contents
Mobile Entertainment 50
Text Messaging 51
Picture Messaging 53
Video Messaging 56
Mobile Web 63
VZ NavigatorSM 66
Chaperone® 68
Media Center 69
V CAST 71
V CAST Music with Rhapsody® (Subscription,
Wireless & PC Downloads) 74
Optional Services 82
Safety and Protection 83
Equipment Protection 83
Voice Services 84
International Services 84
Other Products and Services 86
More Information 88
The Basics 05
Getting Started 06
Using Bluetooth® 19
Placing and Receiving Calls 20
Setting Up and Accessing Voice Mail 22
Locking/Unlocking Your Wireless Device 25
Using Speakerphone 26
Changing Ringtones 27
Push to Talk 29
Assistance 39
May We Help You? 40
The My Verizon Advantage 41
Loss or Theft 47
Toll-Free Calls and Emergency Services 47
Fraud Prevention 47
Assistive Communication Devices 49

4
Welcome The Basics
•GettingStarted
•UsingBluetooth®
•PlacingandReceivingCalls
•SettingUpandAccessing
Voice Mail
•Locking/UnlockingYour
Wireless Device
•UsingSpeakerphone
•ChangingRingtones
•PushtoTalk
Thank You for Choosing Verizon Wireless
You’re now connected to the power of America’s most
reliable wireless network. This guide will help you
understand your new wireless device and all the things
you can do with it. So let’s get started.
To order a printed copy of the Samsung User Manual,
please call 1-888-987-HELP (4357). To download a
copy, please visit support.vzw.com/phones.

THE BASICS
5
Welcome The Basics
•GettingStarted
•UsingBluetooth®
•PlacingandReceivingCalls
•SettingUpandAccessing
Voice Mail
•Locking/UnlockingYour
Wireless Device
•UsingSpeakerphone
•ChangingRingtones
•PushtoTalk
Thank You for Choosing Verizon Wireless
You’re now connected to the power of America’s most
reliable wireless network. This guide will help you
understand your new wireless device and all the things
you can do with it. So let’s get started.
To order a printed copy of the Samsung User Manual,
please call 1-888-987-HELP (4357). To download a
copy, please visit support.vzw.com/phones.

6
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on. 1. Earpiece:Allows you to
hear the other caller.
2. OK key:Press the OK key to
select a menu, sub-menu or
option.
3. Left Soft key:Perform
functions identied by left
display prompt.
4. Camera/Camcorder
key:Press to activate the
camera. Press and hold to
activate the camcorder.
5. Send key:Make and
answer calls, view All Calls
list.
6. Voicemail Key:Press and
hold to activate voicemail.
1
7
8
9
10
11
12
2
3
4
5
6
7. Directional key:Scroll
through menus andlists,
set feature values.
Press OK Key to select
highlighted option.
8. Right Soft key:Perform
functions identied by
right display prompt.
9. Voice Recognition Key:
Press to activate Voice
Commands.
10. End/Power key: Press to
end call. Press and hold to
turn device On or Off.
11. CLR Key:Visit the previous
screen, or delete letters in
Text Messaging.
12. Vibration Mode key:
Press and hold to activate
vibration mode.

7
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on. 1. Earpiece:Allows you to
hear the other caller.
2. OK key:Press the OK key to
select a menu, sub-menu or
option.
3. Left Soft key:Perform
functions identied by left
display prompt.
4. Camera/Camcorder
key:Press to activate the
camera. Press and hold to
activate the camcorder.
5. Send key:Make and
answer calls, view All Calls
list.
6. Voicemail Key:Press and
hold to activate voicemail.
1
7
8
9
10
11
12
2
3
4
5
6
7. Directional key:Scroll
through menus andlists,
set feature values.
Press OK Key to select
highlighted option.
8. Right Soft key:Perform
functions identied by
right display prompt.
9. Voice Recognition Key:
Press to activate Voice
Commands.
10. End/Power key: Press to
end call. Press and hold to
turn device On or Off.
11. CLR Key:Visit the previous
screen, or delete letters in
Text Messaging.
12. Vibration Mode key:
Press and hold to activate
vibration mode.

8
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on.
Refer to the User Manual for more details on the function of external keys.
1. Camera Lens: Allows you
to take photos or record
video.
2. Shortcut/Push To Talk
(PTT) key*: Press to
activate shortcut menu.
3. Volume Key:Allows you to
adjust the master volume
or adjust the earpiece
volume during a call.
4. Charging port: Charge the
phone in this port.
5. Rewind key: During music
playback, press and hold to
rewind music. Press to go
to the previous song.
6. Play/Pause key: With
phone closed, press to
access an external menu.
During music playback,
press to pause music. Press
again to resume playback.
2
1
3
4
5 6 7
10
11
9
8
7. Fast Forward key: Press to
Lock/Unlock external keys.
During music playback,
press and hold to fast for-
ward music. Press to go to
the next song.
8. Headset/Headphone jack:
Allows you to plug in an
optional headset for safe,
convenient conversations or
headphones when listening
to music.
9. Speakerphone key: Press
and hold to activate speak-
erphone.
10. MicroSD slot: Allows you to
add additional memory and
storage capacity.
11. Battery Cover Removal
Tool: Use to lock/unlock the
battery cover.
* Once PTT is activated on your phone
press the PTT key to start a PTT call.

9
THE BASICS
The Basics
Getting Started
Just the basics; we’ll get into the fun stu later on.
Refer to the User Manual for more details on the function of external keys.
1. Camera Lens: Allows you
to take photos or record
video.
2. Shortcut/Push To Talk
(PTT) key*: Press to
activate shortcut menu.
3. Volume Key:Allows you to
adjust the master volume
or adjust the earpiece
volume during a call.
4. Charging port: Charge the
phone in this port.
5. Rewind key: During music
playback, press and hold to
rewind music. Press to go
to the previous song.
6. Play/Pause key: With
phone closed, press to
access an external menu.
During music playback,
press to pause music. Press
again to resume playback.
2
1
3
4
5 6 7
10
11
9
8
7. Fast Forward key: Press to
Lock/Unlock external keys.
During music playback,
press and hold to fast for-
ward music. Press to go to
the next song.
8. Headset/Headphone jack:
Allows you to plug in an
optional headset for safe,
convenient conversations or
headphones when listening
to music.
9. Speakerphone key: Press
and hold to activate speak-
erphone.
10. MicroSD slot: Allows you to
add additional memory and
storage capacity.
11. Battery Cover Removal
Tool: Use to lock/unlock the
battery cover.
* Once PTT is activated on your phone
press the PTT key to start a PTT call.

10
THE BASICS
The Basics
Installing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
WARNING! When removing the battery cover with a nger nail, the nail can be broken.
3. Insert the top end of the battery into the phone
housing using the directional arrow printed on the
battery. The gold contacts at the battery end must
align with contacts on the phone. Push bottom end
of the battery down until it snaps into place.
*Included

11
THE BASICS
The Basics
Installing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
WARNING! When removing the battery cover with a nger nail, the nail can be broken.
3. Insert the top end of the battery into the phone
housing using the directional arrow printed on the
battery. The gold contacts at the battery end must
align with contacts on the phone. Push bottom end
of the battery down until it snaps into place.
*Included

12
THE BASICS
The Basics
4. With the battery in position on the phone, place the
cover back on the handset and use the battery cover
removal tool to turn the grooved dial clockwise until
the cover locks.
Charging the battery
1. Connect the USB cable to the charging head.
2. Pull the charging port cover out and turn to expose
the connector.
Insert the Wall/USB charger adapter end with the
arrow up into the charging port on the left side of
the phone.
3. When the phone is completely charged (the battery
icon becomes still) , unplug the adapter from
the power outlet. Remove the adapter end from the
charging port and replace the charging port cover.
+
Incorrect
Correct
Correct
DATALINKCABLE
Incorrect
Charging Head
USB Cable
*Included

13
THE BASICS
The Basics
4. With the battery in position on the phone, place the
cover back on the handset and use the battery cover
removal tool to turn the grooved dial clockwise until
the cover locks.
Charging the battery
1. Connect the USB cable to the charging head.
2. Pull the charging port cover out and turn to expose
the connector.
Insert the Wall/USB charger adapter end with the
arrow up into the charging port on the left side of
the phone.
3. When the phone is completely charged (the battery
icon becomes still) , unplug the adapter from
the power outlet. Remove the adapter end from the
charging port and replace the charging port cover.
+
Incorrect
Correct
Correct
DATALINKCABLE
Incorrect
Charging Head
USB Cable
*Included

14
THE BASICS
The Basics
Powering your wireless device on for the rst time
It’s important to fully charge the battery before turning
on your wireless device.
1. Press and hold the End/Power key ( ).
Powering your wireless device o
1. Press and hold the End/Power key ( ).
WARNING! Please use only an approved charging accessory to charge your phone.
Improper handling of the charging port, as well as the use of an incompatible charger, may
cause damage to your phone and void the warranty.
Removing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
*Included

15
THE BASICS
The Basics
Powering your wireless device on for the rst time
It’s important to fully charge the battery before turning
on your wireless device.
1. Press and hold the End/Power key ( ).
Powering your wireless device o
1. Press and hold the End/Power key ( ).
WARNING! Please use only an approved charging accessory to charge your phone.
Improper handling of the charging port, as well as the use of an incompatible charger, may
cause damage to your phone and void the warranty.
Removing the battery
1. Insert the battery cover removal tool into the slot on
the back cover and turn it counter clockwise to open
the battery cover (as shown).
2. Use the grooves at the top of the cover to lift the
cover up and away from the back of the phone.
*Included

16
THE BASICS
The Basics
3. Lift the battery from the bottom end and remove. Installing the microSD (sold separately)
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push the microSD card into the slot until it locks into
place.

17
THE BASICS
The Basics
3. Lift the battery from the bottom end and remove. Installing the microSD (sold separately)
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push the microSD card into the slot until it locks into
place.

18
THE BASICS
The Basics
Removing the microSD
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push in on the memory card to release the lock and
remove memory card from the microSD slot.
Using Bluetooth®
How to turn on Bluetooth
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. Press the Left Soft key ( ) to turn Bluetooth On.
How to pair your Bluetooth headset with your
wireless device
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. P r e s s
1
for Add New Device, and when your
Bluetooth device is in discoverable mode.
3. Place the Bluetooth device in range and press .
4. A list of found Bluetooth device(s) will be displayed.
Press the Directional key ( ) or down to highlight
a Bluetooth device. Press to pair the device.

19
THE BASICS
The Basics
Removing the microSD
1. Pull the microSD slot cover out and turn to expose
the card slot.
2. Push in on the memory card to release the lock and
remove memory card from the microSD slot.
Using Bluetooth®
How to turn on Bluetooth
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. Press the Left Soft key ( ) to turn Bluetooth On.
How to pair your Bluetooth headset with your
wireless device
1. From the home screen, press for MENU g
8
tuv
for Bluetooth ().
2. P r e s s
1
for Add New Device, and when your
Bluetooth device is in discoverable mode.
3. Place the Bluetooth device in range and press .
4. A list of found Bluetooth device(s) will be displayed.
Press the Directional key ( ) or down to highlight
a Bluetooth device. Press to pair the device.

20
THE BASICS
The Basics
6. The phone automatically attempts to send a pass-
key of “0000” to a hands-free device and shows the
message “ATTEMPTING TO AUTO PAIR”.
If the default passkey is not successful, the phone
will display the message “AUTO PAIR FAILED. ENTER
PASSKEY”. (If you are attempting to pair with a car
kit, be sure to clear any error message on the car kit
display first.) Enter the correct passkey for the device
you want to pair, and press .
7. Use the Directional key ( ) to highlight Yes and
press to connect the devices. Once connected
the Bluetooth Connected icon appears in the
upper right of the display.
Placing and Receiving Calls
Placing calls
1. With your phone powered on, enter the number you
want to call using the keypad.
2. Press the Send key ( ) to place the call.
Receiving calls
1. When you receive an incoming call, the number
appears in the display, if available.
2. Open the phone to answer the call.
NOTE: If the phone is already open, press the Send key ( ).
Standard features included as part of your
Calling Plan
With our Calling Plans, you can enjoy the value and
convenience of these features at no extra monthly
access charge:
• BasicVoiceMail
• CallerID
• CallerIDBlocking
• 3-WayCalling
• CallForwarding
Please note that some of these features may incur usage
charges and/or depend on digital service, so they may
not be available in all areas.