Samsung Galaxy A50 Enterprise User manual

www.samsung.com
USER MANUAL
English. 02/2019. Rev.1.0
SM-A505F
SM-A505F/DS
SM-A505FN/DS
SM-A505FM/DS
SM-A505GN
SM-A505GN/DS

2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
15 Battery
17 SIM or USIM card (nano-SIM card)
23 Memory card (microSD card)
27 Turning the device on and off
28 Initial setup
30 Samsung account
32 Transferring data from your previous
device (Smart Switch)
34 Understanding the screen
47 Notification panel
49 Entering text
Apps and features
52 Installing or uninstalling apps
54 Bixby
64 Bixby Vision
67 Bixby Home
70 Reminder
74 Phone
79 Contacts
83 Messages
86 Internet
88 Email
89 Camera
107 Gallery
114 AR Emoji
122 Always On Display
125 Multi window
128 Kids Home
130 Samsung Pay
133 Samsung Pay mini
133 Galaxy Wearable
134 Samsung Members
135 Samsung Notes
136 Calendar
137 Samsung Health
141 Radio
142 Voice Recorder
143 My Files
143 Clock
145 Calculator
146 Game Launcher
149 SmartThings
154 Sharing content
155 Google apps

Table of Contents
3
197 Google
198 Advanced features
199 Dual Messenger
200 Digital wellbeing
202 Device care
205 Apps
206 General management
207 Accessibility
207 Software update
208 User manual
208 About phone
Appendix
209 Troubleshooting
216 Removing the battery
Settings
157 Introduction
157 Connections
159 Wi-Fi
161 Bluetooth
163 NFC and payment (NFC-enabled
models)
165 Data saver
166 SIM card manager (dual SIM
models)
166 Mobile Hotspot and Tethering
168 More connection settings
170 Sounds and vibration
171 Dolby Atmos (surround sound)
171 Separate app sound
172 Notifications
172 App icon badges
173 Display
174 Blue light filter
175 Changing the screen mode or
adjusting the display colour
176 Screensaver
177 Wallpapers and themes
177 Lock screen
178 Smart Lock
179 Biometrics and security
180 Face recognition
183 Fingerprint recognition
186 Samsung Pass
190 Secure Folder
195 Accounts and backup
196 Samsung Cloud

4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

Basics
5
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings app, tap Display
→
Screen timeout , and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings app, tap Display , and then tap the
Adaptive brightness switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings app and
tap
About phone
→
Status .
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings app and tap About phone
→
Regulatory
information
.