Samsung GALAXY J3 EMERGE User manual

User Guide
[UG template version 16a]
[boost_samsung_J327P_ug_en_120916_FINAL]

Table of Contents
Getting Started..............................................................................................................................................1
Introduction ...........................................................................................................................................2
About the User Guide ...................................................................................................................2
Get Support from Boost Zone.......................................................................................................3
Set Up Your Phone...............................................................................................................................4
Parts and Functions......................................................................................................................4
Battery Use ...................................................................................................................................6
Insert the Battery...................................................................................................................6
Remove the Battery..............................................................................................................8
Charge the Battery................................................................................................................9
Turn Your Phone On and Off......................................................................................................10
Use the Touchscreen..................................................................................................................11
Activation and Service ................................................................................................................14
Complete the Setup Screens......................................................................................................15
Basic Operations.................................................................................................................................17
Basics..........................................................................................................................................17
Home Screen and Applications (Apps) List........................................................................17
Phone Settings Menu..........................................................................................................18
Portrait and Landscape Screen Orientation .......................................................................18
Capture Screenshots..........................................................................................................19
Applications.................................................................................................................................19
Launch Applications............................................................................................................19
Apps List .............................................................................................................................20
Phone Number............................................................................................................................23
Airplane Mode.............................................................................................................................23
Enter Text....................................................................................................................................24
Samsung Keyboard ............................................................................................................24
Google Voice Typing...........................................................................................................25
Tips for Editing Text............................................................................................................26
Google Account ..........................................................................................................................26
Create a Google Account ...................................................................................................27
Sign In to Your Google Account .........................................................................................28
TOC i

Factory Reset Protection ....................................................................................................28
Google Play Store.......................................................................................................................29
Find and Install an App.......................................................................................................29
Request a Refund for a Paid App.......................................................................................30
Update an App....................................................................................................................31
Uninstall an App..................................................................................................................32
Get Help with Google Play..................................................................................................33
Lock and Unlock Your Screen ....................................................................................................33
Update Your Phone ....................................................................................................................34
Update Your Phone Software.............................................................................................34
Your Phone's Home Screen................................................................................................................37
Home Screen Basics ..................................................................................................................37
Home Screen Layout..........................................................................................................37
Extended Home Screens....................................................................................................38
Status Bar and Notification Panel...............................................................................................39
Status Bar ...........................................................................................................................39
Notification Panel................................................................................................................41
Customize the Home Screen......................................................................................................45
Change the Wallpaper........................................................................................................45
Add Shortcuts to the Home Screen....................................................................................46
Add Widgets to the Home Screen ......................................................................................46
Add Folders to the Home Screen .......................................................................................47
Making Connections....................................................................................................................................48
Phone Calls and Voicemail.................................................................................................................49
Place and Answer Calls..............................................................................................................49
Call Using the Phone Dialer................................................................................................49
Call Emergency Numbers...................................................................................................50
Answer Phone Calls............................................................................................................51
In-Call Screen Layout and Operations................................................................................54
Place a Call from Contacts .................................................................................................55
Call from Call Log ...............................................................................................................56
Voicemail.....................................................................................................................................57
Voicemail Setup..................................................................................................................57
Visual Voicemail..........................................................................................................................58
Review Visual Voicemail.....................................................................................................59
TOC ii

Visual Voicemail Options....................................................................................................60
Configure Visual Voicemail Settings...................................................................................62
Optional Calling Services............................................................................................................64
Caller ID Blocking ...............................................................................................................64
Call Waiting.........................................................................................................................65
Conference Calling .............................................................................................................66
Call Forwarding...................................................................................................................67
Call Settings................................................................................................................................68
Contacts..............................................................................................................................................71
Add a Contact .............................................................................................................................71
View Contacts.............................................................................................................................74
Contacts Screen Layout..............................................................................................................75
Edit a Contact..............................................................................................................................76
Delete a Contact .........................................................................................................................77
Favorites .....................................................................................................................................78
Groups ........................................................................................................................................79
Share a Contact..........................................................................................................................81
Profile Sharing ....................................................................................................................83
Import Contacts...........................................................................................................................84
Back Up Contacts .......................................................................................................................85
Contacts Settings........................................................................................................................86
Messaging...........................................................................................................................................87
Text and Multimedia Messaging.................................................................................................87
Send a Text Message.........................................................................................................87
Send a Multimedia Message (MMS)...................................................................................88
Save and Resume a Draft Message...................................................................................90
New Messages Notification ................................................................................................91
Manage Message Conversations.......................................................................................91
Messages Settings..............................................................................................................93
Gmail...........................................................................................................................................95
Create and Send a Gmail Message....................................................................................95
Open Gmail Messages .......................................................................................................96
Use Gmail Labels................................................................................................................98
Archive Gmail Threads .......................................................................................................98
Mute Gmail Threads ...........................................................................................................99
TOC iii

Delete Gmail Threads.........................................................................................................99
Search Gmail Messages.....................................................................................................99
Report Spam Gmail Messages...........................................................................................99
Add Another Google (Gmail) Account ..............................................................................100
Switching Between Gmail Accounts.................................................................................100
Gmail Settings...................................................................................................................101
Email.........................................................................................................................................102
Set Up an Email Account..................................................................................................102
Add an Email Account.......................................................................................................103
Add an Exchange ActiveSync Account.............................................................................104
Create and Send an Email Message................................................................................105
Open Email Messages......................................................................................................106
Delete an Email Account ..................................................................................................107
Manage Your Email Inbox ................................................................................................108
Exchange ActiveSync Email Features..............................................................................109
Email Settings...................................................................................................................110
Internet and Social Networking.........................................................................................................113
Browser.....................................................................................................................................113
Use the Browser ...............................................................................................................113
Add a Bookmark ...............................................................................................................114
View Browser History........................................................................................................115
Open New Browser Tabs..................................................................................................116
Browser Settings...............................................................................................................117
Chrome Browser.......................................................................................................................118
Google Duo...............................................................................................................................118
Google Messenger....................................................................................................................118
Facebook ..................................................................................................................................119
Instagram..................................................................................................................................119
Messenger ................................................................................................................................119
Connectivity.......................................................................................................................................120
Transfer Files between Your Phone and a Computer ..............................................................120
Wi-Fi..........................................................................................................................................122
Turn Wi-Fi On and Connect to a Wireless Network..........................................................122
Wi-Fi Settings....................................................................................................................123
Disconnect Wi-Fi...............................................................................................................123
TOC iv

Wi-Fi Direct.......................................................................................................................124
Bluetooth...................................................................................................................................124
Bluetooth Information........................................................................................................125
Enable the Bluetooth Feature...........................................................................................125
Pair Bluetooth Devices......................................................................................................126
Connect to a Paired Bluetooth Device..............................................................................127
Send Information Using Bluetooth....................................................................................128
Receive Information Using Bluetooth ...............................................................................129
Hotspot......................................................................................................................................130
Tethering...................................................................................................................................131
Apps and Entertainment............................................................................................................................132
Camera and Video............................................................................................................................133
Camera Overview .....................................................................................................................133
Take Pictures and Record Videos ............................................................................................134
Take a Picture...................................................................................................................134
Record Videos ..................................................................................................................135
Shooting Mode..................................................................................................................136
View Pictures and Videos Using Gallery ..................................................................................136
Edit Pictures..............................................................................................................................138
Rotate a Picture ................................................................................................................138
Edit Tools..........................................................................................................................139
Share Pictures and Videos .......................................................................................................140
Send Pictures or Videos by Email or Gmail......................................................................140
Camera Settings .......................................................................................................................141
Switch Cameras................................................................................................................141
Set Camera Functions......................................................................................................141
Productivity........................................................................................................................................143
Boost 411..................................................................................................................................143
Boost Zone................................................................................................................................143
1Weather...................................................................................................................................143
Calculator..................................................................................................................................144
Calendar....................................................................................................................................144
Add an Event to the Calendar...........................................................................................145
View Calendar Events.......................................................................................................146
Sync Calendars.................................................................................................................146
TOC v

Synchronize an Exchange ActiveSync Calendar .............................................................147
Calendar Settings .............................................................................................................148
Caller ID....................................................................................................................................148
Clock.........................................................................................................................................149
Set Alarms ........................................................................................................................149
Additional Clock Features.................................................................................................150
Drive..........................................................................................................................................151
Gadget Guardian ......................................................................................................................151
Google Maps.............................................................................................................................151
Google Search..........................................................................................................................153
My Files.....................................................................................................................................153
Photos.......................................................................................................................................154
Samsung Notes ........................................................................................................................155
Entertainment and Activities .............................................................................................................157
AirG...........................................................................................................................................157
Amazon.....................................................................................................................................157
Amazon Kindle..........................................................................................................................157
Amazon Music ..........................................................................................................................157
Amazon Photos.........................................................................................................................157
Amazon Video...........................................................................................................................157
App Spotlight.............................................................................................................................158
Boost Dealz...............................................................................................................................158
Boost Fun & Games
..................................................................................................................158
Boost Music...............................................................................................................................158
boostTV.....................................................................................................................................158
DraftKings .................................................................................................................................158
Gallery.......................................................................................................................................159
Galaxy Apps..............................................................................................................................160
Google Play Music App.............................................................................................................160
Play Music with Google Play ............................................................................................160
Google Play Music Screen Layout....................................................................................162
Create Playlists in Google Play Music..............................................................................163
NextRadio .................................................................................................................................164
Playphone.................................................................................................................................164
Samsung+.................................................................................................................................164
TOC vi

Texture......................................................................................................................................164
YouTube....................................................................................................................................165
Settings .....................................................................................................................................................167
Connections Settings........................................................................................................................168
Basic Settings ...........................................................................................................................168
Wi-Fi Settings Menu..................................................................................................................170
Bluetooth Settings.....................................................................................................................173
Data Usage Settings.................................................................................................................175
Airplane Mode...........................................................................................................................176
Mobile Networks Settings .........................................................................................................177
Location Settings ......................................................................................................................178
More Connection Settings.........................................................................................................180
Nearby Device Scanning ..................................................................................................181
Printing..............................................................................................................................182
Virtual Private Networks (VPN).........................................................................................183
Hotspot and Tethering Settings ................................................................................................187
Hotspot Settings................................................................................................................187
Tethering Settings.............................................................................................................189
Device Settings.................................................................................................................................190
Sounds and Vibration Settings..................................................................................................190
Sound Mode......................................................................................................................192
Vibrate While Ringing .......................................................................................................193
Volume..............................................................................................................................193
Ringtones and Sounds......................................................................................................194
Vibration Pattern ...............................................................................................................196
Notification Sounds...........................................................................................................196
Do Not Disturb ..................................................................................................................197
System Sounds.................................................................................................................199
Key-tap Feedback.............................................................................................................200
Sound Quality and Effects ................................................................................................201
Notifications Settings ................................................................................................................202
Display Settings ........................................................................................................................202
Brightness.........................................................................................................................204
Font Size and Style...........................................................................................................205
Easy Mode........................................................................................................................206
TOC vii

Icon Frames......................................................................................................................207
Status Bar .........................................................................................................................208
Screen Timeout.................................................................................................................209
Screen Saver ....................................................................................................................210
Advanced Features Settings.....................................................................................................211
One-Handed Operation.....................................................................................................211
Other Advanced Features Settings...................................................................................212
Applications Settings.................................................................................................................213
Applications Overview.......................................................................................................213
Default Applications..........................................................................................................216
App Permission Settings...................................................................................................217
Personal Settings..............................................................................................................................218
Wallpapers and Themes Settings.............................................................................................218
Wallpaper..........................................................................................................................218
Themes.............................................................................................................................219
Icons..................................................................................................................................220
Lock Screen and Security Settings...........................................................................................221
Screen Lock......................................................................................................................222
Unknown Sources.............................................................................................................225
Secure Folder ...................................................................................................................225
Secure Startup..................................................................................................................225
Encrypt SD Card...............................................................................................................225
Other Security Settings.....................................................................................................225
Accounts Settings .....................................................................................................................227
Accounts ...........................................................................................................................228
Backup..............................................................................................................................229
Google Settings ........................................................................................................................232
Accessibility Settings ................................................................................................................232
Vision Accessibility Settings .............................................................................................233
Hearing Accessibility Settings...........................................................................................234
Dexterity and Interaction Settings.....................................................................................235
Configure Other Accessibility Settings..............................................................................236
System Settings................................................................................................................................237
General Management Settings.................................................................................................237
Language and Input Settings............................................................................................237
TOC viii

Date and Time Settings ....................................................................................................239
Reset.................................................................................................................................240
Factory Data Reset...........................................................................................................242
Device Maintenance Settings ...................................................................................................243
Optimize Now....................................................................................................................244
Battery Settings.................................................................................................................245
Storage Settings ...............................................................................................................246
microSD Card Settings .....................................................................................................248
RAM..................................................................................................................................253
System Update .........................................................................................................................254
About Device.............................................................................................................................255
Getting Help ..............................................................................................................................................257
For Assistance ..................................................................................................................................258
Troubleshooting ........................................................................................................................258
Boost Account Information and Help ........................................................................................259
Manage Your Account ......................................................................................................259
Re-Boost...........................................................................................................................260
Legal Information ......................................................................................................................261
Opt-Out Information..........................................................................................................261
Health & Safety and Warranty ..........................................................................................261
Copyright Information................................................................................................................262
Intellectual Property..........................................................................................................262
Open Source Software......................................................................................................262
Disclaimer of Warranties; Exclusion of Liability................................................................262
Samsung Electronics America, Inc...................................................................................263
Do you have questions about your Samsung Mobile Device?.........................................263
Index..........................................................................................................................................................264
TOC ix

Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
1

Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy J3 Emerge. The following topics explain how best
to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,”“device,”or “handset.”A microSD™,
microSDHC™
, or microSDXC™ card is referred to as an “SD card”or a “memory card.”
Introduction 2

Get Support from Boost Zone
You can access support for your phone and service through the preloaded Boost® Zone app.
1. From home, tap Apps > Boost Zone .
2. From the Boost Zone main page, tap My Account.
3. Tap a topic to view its contents.
Introduction 3

Set Up Your Phone
The following topics give you all the information you need to set up your Samsung phone and wireless
service the first time.
Parts and Functions
This topic illustrates your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Power/Lock key
Turn the phone or screen on or off, enable Emergency mode, or
restart the phone.
Set Up Your Phone 4

Part
Description
Back key
Returns you to the previous screen, or close a dialog box, options
menu, the notification panel, or the keyboard.
Home key
Returns you to the home screen.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Back View
Part
Description
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Set Up Your Phone 5

Part
Description
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Rear camera
Take pictures and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.
Lift gently in the direction shown.
Caution: When removing the back cover, use the slot next to the Volume key to gently lift the cover off.
Pulling on the Speaker (located next to Power button) may cause damage.
Set Up Your Phone 6

Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during
removal or installation of an internal component can cause the material to break.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Set Up Your Phone 7

Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
Set Up Your Phone 8

Charge the Battery
Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and
USB cable) is included with the device, for charging the battery from any standard outlet.
The battery comes partially charged. You can use the device while charging.
Charge Using the AC Adapter (Charging Head)
It is recommended you fully charge the battery before using your device for the first time.
Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device.
This charger provides faster charging only when connected to devices that support Adaptive
Fast Charging.
1. Insert the USB cable into the USB charger/accessory port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard
outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when
charging is complete.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
Set Up Your Phone 9

2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock
for information
about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off > Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Set Up Your Phone 10