Samsung Galaxy J3 Prime User manual

SMARTPHONE
User Manual
Please read this manual before operating
your device and keep it for future reference.

Special Features..............................1
Side Speaker.................................2
Getting Started.............................. 3
Set Up Your Device .............................4
Assemble Your Device ........................5
Start Using Your Device......................10
Set Up Your Device ..........................11
Learn About Your Device .......................15
Front View..................................16
Back View ..................................18
Home Screen ...............................19
Navigation ................................ 28
Entering Text ..............................30
Multi Window.............................. 33
Emergency Mode .......................... 35
Apps .........................................37
Using Apps ................................ 38
Applications Settings........................41
Calculator ................................. 43
Calendar ..................................44
Camera and Video.......................... 47
Clock ..................................... 52
Table of Contents
TMO_J327T_EN_UM_TN_QCA_041117_FINAL

iiiTable of Contents
Contacts .................................. 55
Email ..................................... 62
Galaxy Apps ............................... 65
Gallery ................................... 66
Google Apps ............................... 70
Internet ................................... 73
Messages ..................................77
My Files ................................... 82
Phone.....................................84
Samsung Gear ............................. 94
SamsungNotes ............................ 95
Samsung+................................. 97
Secure Folder.............................. 97
T-Mobile Apps ............................. 98
Settings .....................................99
How to Use Settings .......................100
Connections .................................101
Wi-Fi..................................... 102
Bluetooth ................................ 105
Data Usage ...............................108
Airplane Mode .............................110
Mobile Hotspot ............................110
Tethering..................................113
Mobile Networks...........................113
Location...................................114
Nearby Device Scanning ....................116
Printing ...................................116
Virtual Private Networks (VPN) .............116

ivTable of Contents
Sounds and Vibration .........................119
Sound Mode .............................. 120
Easy Mute ................................ 120
Vibrations ................................ 120
Volume ...................................121
Ringtone ..................................122
Notification Sounds ....................... 123
Do Not Disturb............................ 123
System Sounds ........................... 124
Key-Tap Feedback......................... 124
Sound Quality and Effects ................. 125
Notifications.................................126
Block App Notifications.....................127
Customize App Notifications ................127
Smart Alert................................127
Display ..................................... 128
Screen Brightness......................... 129
Screen Zoom and Font..................... 129
Home Screen ............................. 130
Easy Mode................................ 130
Icon Frames ...............................131
Status Bar .................................131
Screen Timeout ............................131
Screen Saver...............................132
Wallpapers and Themes ..................... 133
Wallpapers ............................... 134
Themes .................................. 134
Icons..................................... 134
Device Maintenance ......................... 135
Quick Optimization........................ 136

vTable of Contents
Battery................................... 136
Storage ...................................137
Memory .................................. 139
Language and Input ....................... 139
Date and Time ............................ 142
Reset .................................... 142
Factory Data Reset ........................ 143
Collect Diagnostics........................ 144
Software Update .......................... 145
Lock Screen and Security .................... 146
Set a Screen Lock ..........................147
Find My Mobile ........................... 148
Unknown Sources ......................... 148
Secure Folder............................. 149
Secure Startup............................ 149
Encrypt SD Card .......................... 149
Set Up SIM Card Lock ...................... 150
View Passwords........................... 150
Security Update Service ................... 150
Device Administration ......................151
Credential Storage .........................151
Knox Active Protection .....................152
Advanced Security Settings .................152
Accounts ................................... 153
Samsung Cloud ........................... 154
Add an Account ............................155
Backup and Restore ........................157
GoogleSettings........................... 158
Accessibility ................................ 160
Vision .....................................161

viTable of Contents
Hearing .................................. 162
Dexterity and Interaction .................. 162
More Accessibility Settings ................ 163
Accessibility Services...................... 164
Other Settings .............................. 165
About Device ............................. 166
Help ..................................... 166
Getting Help ............................... 167
Videos ................................... 168
Simulators ............................... 168
Tips ...................................... 168
Samsung Support ......................... 168
Legal ........................................169
Legal Information ......................... 170

Learn about your mobile device’s
special features.
Special Features

2Special Features
Side Speaker
This device features the speaker on the side of the
device.
Speaker

Learn about your mobile device
hardware, assemblyprocedures,
and how to get started usingyour
new device.
Getting Started

Set Up Your
Device
Learn how to set up your device for the
firsttime.

Set Up Your Device 5
Assemble Your Device
This section helps you to assemble your device.
Remove the Back Cover
1. Remove the back cover.
2. Lift the cover up and to the left of the device.
Caution: When removing the back cover, use the
slotnext to the Volume key to gently lift the cover
off. Pulling on the Speaker (located next to the
Powerbutton) may cause damage.
Do not pull
onSpeaker
Warning: Do not bend or twist the back cover
excessively. Using excessive force on the cover during
removal or installation of an internal component can
cause the material to break.

Set Up Your Device 6
Install the SIM Card
When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.
Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of
small children.
►Carefully slide the SIM card into the SIM card slot.
• Make sure that the card’s gold contacts face
down into the device and that the card is
positioned as shown.
Install an Optional Memory Card
You can install a microSD™ or microSDHC™memory
card (notincluded) to add more memory space to
yourdevice.
A memory card can be installed at any time. It is not
necessary to install it prior to using the device.

Set Up Your Device 7
►Slide the memory card into the slot with the gold
contacts facing down. Install the Battery
The battery is installed in the back of the device.
1. Insert the battery into the opening on the back of
the device, making sure the connectors align.
2. Gently press down to secure the battery.

Set Up Your Device 8
Replace the Back Cover
The back cover should be replaced before using
thedevice.
1. Place the back cover onto the back of the device
and press down.
2. Press along the edge of the back cover until you
have a secure seal.
Charge the Battery
Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device for charging the
battery from any standard outlet.
The battery comes partially charged. You can use the
device while charging.
1. Insert the USB cable into the USB charger/
Accessory port.

Set Up Your Device 9
Caution: Use only charging devices and batteries
approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using
other accessories may void yourwarranty and may
cause damage.
2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.
When to Charge the Battery
When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.
In this condition, your device conserves its remaining
battery power by dimming the screen.
When the battery level becomes too low, the device
automatically turns off.
For a quick check of your battery level:
►View the battery charge indicator located in the top
right corner of your device’s display. Asolid color
( ) indicates a full charge.
You can also choose to display a percentage value.
Viewing a percentage value can provide a better idea
of the remaining charge on the battery. For more
information, see “Battery” on page136.
While charging, the device and the charger may
become hot when using wireless charging or fast
charging. This does not affect the device’s lifespan or
performance and is in the device’s normal range of
operation.
The charger may stop charging if the battery becomes
too hot.

Set Up Your Device 10
If the device heats up while charging the battery:
1. Disconnect the charger from the device and close
any running apps.
2. Wait for the device to cool down, and then begin
charging the device again.
• If the lower part of the device overheats,
check for damage to the connected USB cable.
Replace the damaged USB cable with a new
Samsung-approved cable.
• If using a wireless charger, do not place foreign
materials between the device and the wireless
charger.
Start Using Your Device
Turn Your Device On or Off
The instructions below explain how to turn your device
on or off.
To turn the device on:
►Press and hold the Power key until the device
turnson.
To turn the device off:
1. Press and hold the Power key until the
Deviceoptions menu is displayed.
2. Tap Power off, and confirm if prompted.

Set Up Your Device 11
Lock or Unlock Your Device
Use your device’s screen lock features to secure your
device.
By default, the device locks automatically when the
screen times out.
To lock the device:
►Press the Power key.
The default Screen lock on your device is Swipe.
Tochoose a more secure screen lock, see
“Set a Screen Lock” on page147.
To unlock the device:
►Press the Power key or Home key, and then drag
your finger across the screen.
Restart the Device
If your device stops responding to taps or finger
gestures and you are unable to turn it off, youcan
restart your device.
►Press and hold the Power key and the
Volumedown key at the same time for morethan
seven seconds.
Set Up Your Device
Use the Set Up Wizard
The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics of
setting up your device.
Follow the prompts to choose a default language,
connect to a Wi-Fi® network, set up accounts, choose
location services, learn about your device’s features,
and more.

Set Up Your Device 12
Voice Assistant provides voice prompts and
descriptions of items on the screen to improve
accessibility.
Google Account
Your new device uses your Google™ Account to fully
utilize its Android™ features, including Gmail™,
GoogleDuo, and the Google Play™store.
When you turn on your device for the first time, set
up your existing Google Account or create a new
GoogleAccount.
– or –
To create a new Google Account or set up your
GoogleAccount on your device at any time, use
Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Google.
Factory Reset Protection
When you sign in to a Google Account on your device,
Factory Reset Protection is activated. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your
permission. For example, if your device is lost or stolen
and a factory data reset is performed, only someone
with your Google Account username and password can
use the device.
You will not be able to access the device after a factory
data reset if you do not have your GoogleAccount
username and password. For more information, see
“Factory Data Reset” on page143.

Set Up Your Device 13
Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung-authorized service
center, you should remove your Google Account before
resetting the device back to factory settings. For more
information, visit: samsung.com/us/support/frp.
Enable Factory Reset Protection
Adding a Google Account to your device automatically
activates the Factory Reset Protection (FRP) security
feature.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts > Google.
• If you have more than one Google Account set
up on your device, tap the Google Account you
want to remove.
3. Tap Moreoptions > Remove account.
Samsung Account
Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Samsungaccount.

Set Up Your Device 14
Add an Email Account
Use the Email app to view and manage all your email
accounts in oneapp.
When you turn on your device for the first time, set
up your existing email account or create a new email
account.
– or –
To create a new email account or set up your email
account on your device at any time, use Accounts
settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Email.
Transfer Data from Your Old Device
Easily transfer your photos, videos, music, apps and
more with Samsung Smart Switch™.
Get started today at samsungsmartswitch.com.
Set Up Your Voicemail
You can access your voicemail from a Home screen.
1. From the Home screen, tap Phone >
Voicemail.
2. Follow the tutorial to create a password, record a
greeting, and record your name.
For more information on voicemail, see
“Voicemail” on page91.