Turning your phone on/off
To turn your phone on, press and hold the
Power/Lock button.
Press and hold the Power/Lock button again
to turn it off.
Locking/unlocking the screen
To turn on your screen, press the
Power/Lock button. Then swipe up on the
screen to unlock it.
To turn off your screen and prevent accidental
key presses, press the Power/Lock button.
Advanced Calling
You can make high-definition voice and video
calls, and surf the web while you talk on the
phone, when you add Advanced Calling to
your line.
Visit verizonwireless.com/AdvancedCalling
to learn how.
Copying content from your old phone
For help transferring contacts, photos and
other content from your old phone, visit
verizonwireless.com/cloud.
Home screen mode
You can select one of the two modes: Easy or
Standard. Instructions in this guide are written
for Standard mode.
Standard mode is for users who are familiar
with Android.
Easy mode is a simplified experience for the
first-time smartphone user.
1. > > From the Home screen, tap
Apps > Settings > Easy mode.
2. Choose the mode you want to use
and tap Done.
My Verizon Mobile app
Manage your account, track your
usage, edit account information, pay
your bill and more.
International travel
For features and rates when outside
the US, visit
verizonwireless.com/international.
Customer service
Call 1.800.922.0204
Twitter @VZWSupport
Your wireless device and third-party services
Verizon Wireless is the mobile carrier associated with
this wireless device, but many services and features
offered through this device are provided by or in
conjunction with third parties. Verizon Wireless is not
responsible for your use of this device or any non-
Verizon Wireless applications, services and products,
including any personal information you choose to use,
submit or share with others. Specific third-party terms
and conditions, terms of use and privacy policies
apply. Please review carefully all applicable terms,
conditions and policies prior to using this wireless
device and any associated application, product or
service.
Hearing aid compatibility information
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be some newer
technologies that have not been tested yet for use
with hearing aids. It is important to try the different
features of this phone thoroughly and in different
locations, using your hearing aid or cochlear implant,
to determine if you hear any interfering noise. Ask
your service provider or the manufacturer of this
phone for information on hearing aid compatibility. If
you have questions about return or exchange policies,
ask your service provider or phone retailer.
© 2016 Verizon Wireless. All Rights Reserved.
The Help app gives you tips,
videos and other information on how
to use your phone, including:
Making calls
Voice mail
Sending texts
Getting apps
Taking photos
Accessibilty settings
From your computer, visit
verizonwireless.com/support.
Download a User Guide from
verizonwireless.com/support or
call 1.888.987.HELP to order a copy.
Learning more
GH68-46419A_REV_1.1Printed in Korea
Using your phone Managing your account Additional information
