Samsung Galaxy J7 User manual

User Guide
[UG template version 16a]
[VMU-Samsung-J700P-ug-en-042516-FINAL]

TOC i
Table of Contents
Getting Started..............................................................................................................................................1
Introduction ...........................................................................................................................................2
About the User Guide ...................................................................................................................2
Get Support from My Account ..............................................................................................2
Set Up Your Phone...............................................................................................................................4
Parts and Functions......................................................................................................................4
Battery Use ...................................................................................................................................6
Install the Battery..................................................................................................................6
Charge the Battery................................................................................................................8
SD Card ........................................................................................................................................9
Insert an SD Card .................................................................................................................9
Unmount an SD Card..........................................................................................................11
Remove an SD Card...........................................................................................................11
Format an SD Card.............................................................................................................12
Turn Your Phone On and Off......................................................................................................12
Use the Touchscreen..................................................................................................................13
Activation and Service ................................................................................................................17
Complete the Setup Screens......................................................................................................18
Basic Operations.................................................................................................................................20
Basics..........................................................................................................................................20
Home Screen and Applications (Apps) List........................................................................20
Phone Settings Menu..........................................................................................................20
Portrait and Landscape Screen Orientation .......................................................................21
Capture Screenshots..........................................................................................................22
Applications.................................................................................................................................22
Launch Applications............................................................................................................22
Apps List .............................................................................................................................23
Phone Number............................................................................................................................25
Airplane Mode.............................................................................................................................26
Enter Text....................................................................................................................................26
Samsung Keyboard ............................................................................................................27
Google Voice Typing...........................................................................................................28

TOC ii
Tips for Editing Text............................................................................................................29
Google Account ..........................................................................................................................29
Create a Google Account ...................................................................................................30
Sign In to Your Google Account .........................................................................................31
Factory Reset Protection ....................................................................................................32
Google Play Store.......................................................................................................................32
Find and Install an App.......................................................................................................33
Request a Refund for a Paid App.......................................................................................34
Update an App....................................................................................................................34
Uninstall an App..................................................................................................................35
Get Help with Google Play..................................................................................................36
Lock and Unlock Your Screen ....................................................................................................37
Update Your Phone ....................................................................................................................37
Update Your Phone Software.............................................................................................37
Update Your Profile.............................................................................................................40
Update Your PRL................................................................................................................41
Your Phone's Home Screen................................................................................................................42
Home Screen Basics ..................................................................................................................42
Home Screen Layout..........................................................................................................42
Extended Home Screens....................................................................................................43
Status Bar and Notification Panel...............................................................................................44
Status Bar ...........................................................................................................................44
Notification Panel................................................................................................................47
Customize the Home Screen......................................................................................................49
Change the Wallpaper........................................................................................................49
Add Shortcuts to the Home Screen ....................................................................................50
Add Widgets to the Home Screen ......................................................................................51
Add Folders to the Home Screen .......................................................................................51
Making Connections....................................................................................................................................53
Phone Calls and Voicemail.................................................................................................................54
Place and Answer Calls..............................................................................................................54
Call Using the Phone Dialer................................................................................................54
Call Emergency Numbers...................................................................................................55
Answer Phone Calls............................................................................................................56
In-Call Screen Layout and Operations................................................................................59

TOC iii
Place a Call from Contacts .................................................................................................60
Call from Call Log ...............................................................................................................61
Voicemail.....................................................................................................................................62
Voicemail Setup..................................................................................................................62
Visual Voicemail Setup.......................................................................................................63
Review Visual Voicemail.....................................................................................................64
Listen to Multiple Voicemail Messages...............................................................................65
Visual Voicemail Options....................................................................................................66
Configure Visual Voicemail Settings...................................................................................66
Optional Calling Services............................................................................................................68
Caller ID Blocking ...............................................................................................................68
Call Waiting.........................................................................................................................68
Conference Calling .............................................................................................................69
Call Forwarding...................................................................................................................71
Call Settings................................................................................................................................71
Contacts..............................................................................................................................................74
Add a Contact .............................................................................................................................74
View Contacts.............................................................................................................................76
Contacts Screen Layout..............................................................................................................77
Edit a Contact..............................................................................................................................78
Delete a Contact .........................................................................................................................79
Favorites .....................................................................................................................................79
Groups ........................................................................................................................................80
Share a Contact..........................................................................................................................81
Profile Sharing ....................................................................................................................83
Import Contacts...........................................................................................................................84
Back Up Contacts .......................................................................................................................85
Messaging...........................................................................................................................................86
Text and Multimedia Messaging.................................................................................................86
Send a Text Message.........................................................................................................86
Send a Multimedia Message (MMS)...................................................................................87
Use Enhanced Messaging..................................................................................................89
Save and Resume a Draft Message...................................................................................92
New Messages Notification ................................................................................................92
Manage Message Conversations .......................................................................................92

TOC iv
Gmail...........................................................................................................................................94
Create and Send a Gmail Message....................................................................................94
Check Received Gmail Messages......................................................................................95
Use Gmail Labels................................................................................................................97
Archive Gmail Threads .......................................................................................................97
Mute Gmail Threads ...........................................................................................................98
Delete Gmail Threads.........................................................................................................98
Search Gmail Messages.....................................................................................................98
Report Spam or Phishing Gmail.........................................................................................98
Add Another Google (Gmail) Account ................................................................................99
Switching between Gmail Accounts....................................................................................99
Gmail Settings...................................................................................................................100
Email.........................................................................................................................................101
Set Up an Email Account..................................................................................................101
Add an Email Account.......................................................................................................102
Add an Exchange ActiveSync Account.............................................................................103
Create and Send an Email Message................................................................................104
Open Email Messages......................................................................................................105
Delete an Email Account ..................................................................................................106
Manage Your Email Inbox ................................................................................................107
Exchange ActiveSync Email Features..............................................................................108
Internet and Social Networking.........................................................................................................110
Browser.....................................................................................................................................110
Use the Browser ...............................................................................................................110
Add a Bookmark ...............................................................................................................111
View Browser History........................................................................................................112
Open New Browser Tabs..................................................................................................113
Chrome Browser.......................................................................................................................113
Facebook ..................................................................................................................................114
Install the Facebook App on Your Phone.........................................................................114
Use Facebook...................................................................................................................115
Hangouts...................................................................................................................................115
Instagram..................................................................................................................................117
Messenger ................................................................................................................................117
Connectivity.......................................................................................................................................118

TOC v
Transfer Files between Your Phone and a Computer ..............................................................118
Wi-Fi..........................................................................................................................................119
Turn Wi-Fi On and Connect to a Wireless Network..........................................................119
Wi-Fi Settings....................................................................................................................120
Disconnect Wi-Fi...............................................................................................................121
Wi-Fi Direct.......................................................................................................................121
Hotspot......................................................................................................................................122
Bluetooth...................................................................................................................................123
Bluetooth Information........................................................................................................123
Enable the Bluetooth Feature...........................................................................................124
Pair Bluetooth Devices......................................................................................................124
Connect to a Paired Bluetooth Device..............................................................................125
Send Information Using Bluetooth....................................................................................126
Receive Information via Bluetooth....................................................................................127
Tethering...................................................................................................................................128
Apps and Entertainment............................................................................................................................129
Camera and Video............................................................................................................................130
Camera Overview .....................................................................................................................130
Take Pictures and Record Videos ............................................................................................131
Take a Picture...................................................................................................................131
Record Videos ..................................................................................................................132
View Pictures and Videos Using Gallery ..................................................................................132
Edit Pictures..............................................................................................................................134
Share Pictures and Videos .......................................................................................................136
Send Pictures or Videos by Email ....................................................................................136
Send a Picture or Video by Multimedia Message.............................................................137
Send Pictures or Videos Using Bluetooth.........................................................................137
Share Pictures or Videos via Additional Apps or Social Media ........................................138
Share Videos on YouTube................................................................................................139
Camera Options........................................................................................................................140
Switch Cameras................................................................................................................140
Set Camera Functions......................................................................................................140
Productivity........................................................................................................................................142
1Weather...................................................................................................................................142
Amazon.....................................................................................................................................142

TOC vi
Amazon Photos.........................................................................................................................142
Calculator..................................................................................................................................142
Calendar....................................................................................................................................143
Add an Event to the Calendar...........................................................................................143
View Calendar Events.......................................................................................................145
Sync Calendars.................................................................................................................145
Synchronize an Exchange ActiveSync Calendar .............................................................146
Call Watch.................................................................................................................................146
Clock.........................................................................................................................................147
Additional Clock Features.................................................................................................147
Set Alarms ........................................................................................................................148
Drive..........................................................................................................................................149
Gadget Guardian ......................................................................................................................149
Google Search..........................................................................................................................149
Memo........................................................................................................................................150
My Files.....................................................................................................................................150
Google Maps.............................................................................................................................151
Voice Recorder .........................................................................................................................152
Entertainment and Activities .............................................................................................................156
Amazon Kindle..........................................................................................................................156
Amazon Music ..........................................................................................................................156
Galaxy Apps..............................................................................................................................156
Google Play Music App.............................................................................................................156
Play Music with Google Play ............................................................................................156
Google Play Music Screen Layout....................................................................................157
Create Playlists in Google Play Music..............................................................................159
NextRadio .................................................................................................................................160
Samsung Milk Music.................................................................................................................160
YouTube....................................................................................................................................160
View YouTube Videos.......................................................................................................160
Post a Video to YouTube..................................................................................................160
Settings .....................................................................................................................................................162
Connections Settings........................................................................................................................163
Basic Settings ...........................................................................................................................163
Wi-Fi Settings Menu..................................................................................................................165

TOC vii
Bluetooth Settings.....................................................................................................................167
Airplane Mode...........................................................................................................................169
Hotspot and Tethering Settings ................................................................................................169
Hotspot Settings................................................................................................................169
Tethering Settings.............................................................................................................171
Data Usage Settings.................................................................................................................171
NFC and Payment Settings ......................................................................................................173
More Connection Settings.........................................................................................................173
Nearby Device Scanning ..................................................................................................174
Printing..............................................................................................................................175
Virtual Private Networks (VPN).........................................................................................176
Device Settings.................................................................................................................................181
Smart Manager .........................................................................................................................181
Applications Settings.................................................................................................................182
Application Manager .........................................................................................................182
Default Applications..........................................................................................................183
Calendar Settings .............................................................................................................184
Camera Settings ...............................................................................................................185
Contacts Settings..............................................................................................................185
Email Settings...................................................................................................................186
Internet Settings................................................................................................................188
Messages Settings............................................................................................................189
Phone Settings..................................................................................................................191
Weather Settings ..............................................................................................................193
Google Settings ................................................................................................................194
Sounds and Vibration Settings..................................................................................................195
Display Settings ........................................................................................................................197
Advanced Features...................................................................................................................199
Personal Settings..............................................................................................................................200
Wallpaper..................................................................................................................................200
Themes.....................................................................................................................................200
Home Screen Settings..............................................................................................................201
Lock Screen and Security Settings...........................................................................................202
Lock Screen and Security Overview.................................................................................202
Screen Lock......................................................................................................................203

TOC viii
Disable the Screen Lock...................................................................................................205
Secure Lock Settings........................................................................................................205
Device Security.................................................................................................................206
Privacy and Safety....................................................................................................................207
Location ............................................................................................................................208
App Permissions...............................................................................................................209
Report Diagnostic Info ......................................................................................................209
Send SOS Message .........................................................................................................210
Easy Mode................................................................................................................................210
Accessibility Settings ................................................................................................................211
Vision Accessibility Settings .............................................................................................212
Hearing Accessibility Settings...........................................................................................213
Dexterity and Interaction Settings.....................................................................................214
Configure Other Accessibility Settings..............................................................................214
Accounts ...................................................................................................................................215
Backup and Reset.....................................................................................................................216
System Settings................................................................................................................................219
Language and Input Settings....................................................................................................219
Battery Settings.........................................................................................................................221
Power Saving Mode..........................................................................................................221
Ultra Power Saving Mode.................................................................................................222
Additional Battery Features ..............................................................................................222
Storage Settings .......................................................................................................................222
Accessories Settings.................................................................................................................223
Date and Time Settings ............................................................................................................224
Activate This Device .................................................................................................................225
System Update .........................................................................................................................226
About Device.............................................................................................................................226
Getting Help ..............................................................................................................................................229
For Assistance ..................................................................................................................................230
Troubleshooting ........................................................................................................................230
Virgin Mobile Account Information and Help.............................................................................231
Manage Your Account ......................................................................................................231
Top-Up Your Account .......................................................................................................232
Copyright Information................................................................................................................232

TOC ix
Intellectual Property..........................................................................................................232
Disclaimer of Warranties; Exclusion of Liability................................................................233
Samsung KNOX................................................................................................................233
Samsung Electronics America (SEA), Inc. .......................................................................233
Do you have questions about your Samsung Mobile Device?.........................................234
Legal Information ......................................................................................................................234
Index..........................................................................................................................................................235

1
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.

Introduction 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung™Galaxy J7. The following topics explain how best to use
this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing the Home key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™or
microSDHC™card is referred to as an "SD card" or a "memory card."
Get Support from My Account
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded My Account app.

Introduction 3
1. From home, tap Apps > My Account .
2. From the My Account main page, tap Support.
3. Tap a topic to view its contents.

Set Up Your Phone 4
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.

Set Up Your Phone 5
Part
Description
Power/Lock key
Turn the phone or screen on or off, or switch your phone to silent
mode, vibration mode, or airplane mode.
Back key
Return to the previous screen, or close a dialog box, options menu,
the notification panel, or keyboard.
Home key
Return to the home screen. Press and hold to open Google™
Search™/Google Now™.
Recent Apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
LED Indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Back View

Set Up Your Phone 6
Part
Description
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Rear camera
Take pictures and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
Follow these instructions to install and charge your phone’s battery using either the included charging
head and USB cable or using a USB connection on your computer.
Note: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Install the Battery
Your phone’s battery is preinstalled and should only be accessed if directed by a customer service
representative.
1. Using the slot provided, gently lift the cover off the phone.

Set Up Your Phone 7
2. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
3. Insert an optional SD card. See SD Card for more information.
4. Replace the back cover, making sure all the tabs are secure and that there are no gaps around
the cover.

Set Up Your Phone 8
Battery Cautions
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to
maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or using a
USB connection on your computer.
Note: It is recommended you fully charge the battery before using your device for the first time.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.

Set Up Your Phone 9
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using other accessories may invalidate your warranty
and may cause damage.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some
cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. Virgin Mobile is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to an SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Insert an SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the back cover.
Using the slot provided, gently lift the cover off the phone.

Set Up Your Phone 10
2. Slide the memory card into the memory card slot with the gold contacts facing down.
3. Replace the back cover.