Samsung galaxy note 5 User manual

User Guide
[UG template version 15b]
[Sprint-Samsung-Note5-UM-Eng-081915-FINAL]

TOC i
Table of Contents
Introduction ...................................................................................................................................................1
About the User Guide ...........................................................................................................................1
Access Instructions on Phone...............................................................................................................1
Access Help..................................................................................................................................1
Get Support from Sprint Zone.......................................................................................................2
Get Started....................................................................................................................................................4
Parts and Functions..............................................................................................................................4
Charge the Battery................................................................................................................................6
Turn Your Phone On and Off................................................................................................................7
Use the Touchscreen............................................................................................................................8
Activate Your Phone ...........................................................................................................................12
Complete the Setup Screens..............................................................................................................13
Basic Operations.........................................................................................................................................15
Basics..................................................................................................................................................15
Home Screen and Applications (Apps) List................................................................................15
Phone Settings Menu..................................................................................................................16
Portrait and Landscape Screen Orientation................................................................................16
Capture Screenshots..................................................................................................................17
S Pen ..................................................................................................................................................18
S Pen Options.............................................................................................................................19
Air View.......................................................................................................................................19
Air Command......................................................................................................................................19
Action Memo...............................................................................................................................20
Smart Select................................................................................................................................24
Screen Write ...............................................................................................................................26
S Note.........................................................................................................................................27
Add or Remove Air Command Shortcuts....................................................................................27
Applications.........................................................................................................................................29
Launch Applications....................................................................................................................29
Apps List .....................................................................................................................................29
Phone Number....................................................................................................................................34
Airplane Mode.....................................................................................................................................35

TOC ii
Enter Text............................................................................................................................................37
Samsung Keyboard ....................................................................................................................37
Google Voice Typing...................................................................................................................38
Tips for Editing Text....................................................................................................................39
Google Account...................................................................................................................................39
Create a Google Account............................................................................................................40
Sign In to Your Google Account .................................................................................................46
Google Play Store...............................................................................................................................50
Find and Install an App...............................................................................................................51
Request a Refund for a Paid App...............................................................................................52
Update an App............................................................................................................................53
Uninstall an App..........................................................................................................................55
Get Help with Google Play..........................................................................................................57
Lock and Unlock Your Screen ............................................................................................................58
Update Your Phone.............................................................................................................................60
Update Your Phone Software.....................................................................................................60
Update Your Profile.....................................................................................................................62
Update Your PRL........................................................................................................................63
Your Phone Interface..................................................................................................................................65
Home Screen Basics...........................................................................................................................65
Home Screen Layout..................................................................................................................65
Extended Home Screens............................................................................................................66
Status Bar and Notification Panel.......................................................................................................67
Status Bar ...................................................................................................................................67
Notification Panel........................................................................................................................70
S Finder.......................................................................................................................................72
Quick Connect ............................................................................................................................73
Customize the Home Screen..............................................................................................................75
Change the Wallpaper................................................................................................................75
Add Shortcuts to the Home Screen............................................................................................76
Add Widgets to the Home Screen ..............................................................................................77
Add Folders to the Home Screen ...............................................................................................78
Phone App ..................................................................................................................................................80
Place and Answer Calls......................................................................................................................80
Call Using the Phone Dialer........................................................................................................80

TOC iii
Call Emergency Numbers...........................................................................................................82
Answer Phone Calls....................................................................................................................83
In-Call Screen Layout and Options.............................................................................................86
Place a Call from Contacts.........................................................................................................87
Call from Call Logs......................................................................................................................89
Optional Services................................................................................................................................91
Voicemail Setup..........................................................................................................................92
Visual Voicemail..........................................................................................................................93
Set Up Visual Voicemail..............................................................................................................93
Review Visual Voicemail.............................................................................................................94
Listen to Multiple Voicemail Messages.......................................................................................95
Visual Voicemail Options............................................................................................................96
Configure Visual Voicemail Settings...........................................................................................97
Wi-Fi Calling..............................................................................................................................100
Caller ID Blocking .....................................................................................................................102
Call Waiting...............................................................................................................................102
Conference Calling ...................................................................................................................103
Call Forwarding.........................................................................................................................105
Call Settings......................................................................................................................................106
Contacts....................................................................................................................................................109
Contacts Screen Layout....................................................................................................................109
Add a Contact ...................................................................................................................................110
View Contacts...................................................................................................................................114
Edit a Contact....................................................................................................................................115
Delete a Contact ...............................................................................................................................117
Share a Contact................................................................................................................................118
Profile Sharing...................................................................................................................................120
Import Contacts.................................................................................................................................122
Back Up Contacts .............................................................................................................................123
Messaging and Internet.............................................................................................................................125
Text and Multimedia Messaging.......................................................................................................125
Send a Text Message...............................................................................................................125
Send a Multimedia Message (MMS).........................................................................................126
Use Enhanced Messaging........................................................................................................129
Save and Resume a Draft Message.........................................................................................133

TOC iv
New Messages Notification.......................................................................................................134
Manage Message Conversations.............................................................................................134
Gmail.................................................................................................................................................137
Create and Send a Gmail Message..........................................................................................137
Check Received Gmail Messages............................................................................................139
Use Gmail Labels......................................................................................................................141
Archive Gmail Threads .............................................................................................................142
Mute Gmail Threads .................................................................................................................143
Delete Gmail Threads...............................................................................................................144
Search Gmail Messages...........................................................................................................145
Report Spam Gmail ..................................................................................................................146
Add Another Google (Gmail) Account ......................................................................................147
Switching Between Gmail Accounts.........................................................................................149
Gmail Settings...........................................................................................................................150
Email.................................................................................................................................................152
Set Up an Email Account..........................................................................................................152
Add an Email Account...............................................................................................................152
Add an Exchange ActiveSync Account.....................................................................................156
Compose and Send Email........................................................................................................158
Open Email Messages..............................................................................................................160
Delete an Email Account...........................................................................................................163
Manage Your Email Inbox.........................................................................................................164
Exchange ActiveSync Email Features......................................................................................166
Data Services General Information (LTE and 3G Networks)............................................................168
4G LTE......................................................................................................................................169
Your User Name.......................................................................................................................170
Data Connection Status and Indicators....................................................................................172
Browser.............................................................................................................................................173
Use the Browser .......................................................................................................................173
Add a Bookmark .......................................................................................................................174
View Browser History................................................................................................................176
Open New Browser Tab............................................................................................................177
Chrome Browser...............................................................................................................................179
Camera and Video....................................................................................................................................181
Camera Overview .............................................................................................................................181

TOC v
Take Pictures and Record Videos ....................................................................................................182
Take a Picture...........................................................................................................................183
Record Videos ..........................................................................................................................184
Shooting Modes........................................................................................................................185
View Pictures and Videos Using Gallery ..........................................................................................187
Edit Pictures......................................................................................................................................190
Auto Adjust a Picture ................................................................................................................190
Rotate a Picture........................................................................................................................191
Crop a Picture...........................................................................................................................192
Write on a Picture .....................................................................................................................194
Photo Editor ..............................................................................................................................195
Animate a Picture......................................................................................................................197
Collage......................................................................................................................................199
Share Pictures and Videos ...............................................................................................................201
Send Pictures or Videos by Email or Gmail..............................................................................202
Send a Picture or Video by Multimedia Message.....................................................................203
Send Pictures or Videos Using Bluetooth.................................................................................205
Share Pictures or Videos via Additional Apps or Social Media ................................................206
Share Videos on YouTube........................................................................................................207
Camera Options and Settings...........................................................................................................208
Switch Cameras........................................................................................................................208
Set Camera Options .................................................................................................................209
Live Broadcasting .....................................................................................................................210
Useful Apps and Features.........................................................................................................................214
Sprint Zone........................................................................................................................................214
Sprint Family Locator........................................................................................................................214
Sprint Fun & Games..........................................................................................................................215
Sprint TV & Movies ...........................................................................................................................215
Sprint Music Plus ..............................................................................................................................216
Calculator..........................................................................................................................................216
Calendar............................................................................................................................................218
Add an Event to the Calendar...................................................................................................218
View Calendar Events...............................................................................................................221
Share Calendar Events.............................................................................................................222
Sync Calendars.........................................................................................................................224

TOC vi
Synchronize an Exchange ActiveSync Calendar......................................................................225
Clock.................................................................................................................................................226
Set Alarms.................................................................................................................................227
World Clock...............................................................................................................................229
Stopwatch .................................................................................................................................229
Timer.........................................................................................................................................230
Galaxy Apps......................................................................................................................................230
Gallery...............................................................................................................................................230
Google Hangouts..............................................................................................................................232
Google Maps.....................................................................................................................................233
Google Play Movies & TV.................................................................................................................235
Google Play Music............................................................................................................................236
Google Search..................................................................................................................................239
Use Google Search...................................................................................................................239
Use Google Voice Search.........................................................................................................240
Facebook ..........................................................................................................................................241
Instagram..........................................................................................................................................242
Messenger ........................................................................................................................................242
Microsoft Excel..................................................................................................................................243
Microsoft OneDrive ...........................................................................................................................243
Microsoft OneNote............................................................................................................................243
Microsoft PowerPoint........................................................................................................................243
Microsoft Word..................................................................................................................................244
Milk Music .........................................................................................................................................244
Music.................................................................................................................................................244
My Files.............................................................................................................................................248
S Health ............................................................................................................................................249
S Note App........................................................................................................................................251
S Voice..............................................................................................................................................252
Samsung Pay....................................................................................................................................253
Scrapbook.........................................................................................................................................253
SideSync...........................................................................................................................................254
Video.................................................................................................................................................255
Voice Recorder .................................................................................................................................255
YouTube............................................................................................................................................258

TOC vii
1Weather...........................................................................................................................................260
Amazon.............................................................................................................................................260
App Spotlight.....................................................................................................................................260
Lookout .............................................................................................................................................261
Messaging Plus.................................................................................................................................261
NASCAR Mobile................................................................................................................................261
NBA Game Time...............................................................................................................................261
NextRadio .........................................................................................................................................261
Pages Manager.................................................................................................................................262
Samsung+.........................................................................................................................................262
Samsung Gear..................................................................................................................................262
Uber ..................................................................................................................................................262
Connectivity...............................................................................................................................................263
Transfer Files Between Your Phone and a Computer......................................................................263
Wi-Fi..................................................................................................................................................265
Turn Wi-Fi On and Connect to a Wireless Network..................................................................265
Wi-Fi Settings............................................................................................................................267
Disconnect Wi-Fi.......................................................................................................................268
Wi-Fi Direct ...............................................................................................................................269
Bluetooth...........................................................................................................................................271
Bluetooth Information................................................................................................................271
Enable Bluetooth.......................................................................................................................272
Pair Bluetooth Devices..............................................................................................................273
Connect to a Paired Bluetooth Device......................................................................................275
Share Information Using Bluetooth...........................................................................................276
Receiving Data via Bluetooth....................................................................................................278
Global Services.........................................................................................................................................280
Set the Communications Method for Global Use..............................................................................280
Select a Carrier.................................................................................................................................281
Activate Sprint Worldwide Service on Your Account........................................................................282
Your Phone’s SIM Card for International GSM Roaming .................................................................282
Enable Global Roaming Mode..........................................................................................................283
Make and Receive Worldwide Calls .................................................................................................285
Sprint International Voicemail Service..............................................................................................286
Set Up Your Voicemail Access Number for International Use..................................................287

TOC viii
Access Your Voicemail Internationally......................................................................................287
International Data Roaming..............................................................................................................288
Access Email and Data Services Internationally ......................................................................288
Contact Sprint for Assistance with International Service..................................................................288
Settings .....................................................................................................................................................291
Basic Settings ...................................................................................................................................291
Wi-Fi Calling Settings........................................................................................................................294
Wi-Fi Settings Menu..........................................................................................................................296
Bluetooth Settings.............................................................................................................................298
Hotspot Settings................................................................................................................................300
Airplane Mode...................................................................................................................................303
Data Usage Settings.........................................................................................................................304
Mobile Networks Settings .................................................................................................................306
NFC and Payment.............................................................................................................................307
More Connection Settings.................................................................................................................310
Tethering Settings.....................................................................................................................311
Printing......................................................................................................................................312
MirrorLink..................................................................................................................................316
Virtual Private Networks (VPN).................................................................................................317
Default Messaging App Settings...............................................................................................324
Sounds and Notifications Settings....................................................................................................325
Sound Mode..............................................................................................................................325
Volume......................................................................................................................................326
Ringtones and Sounds..............................................................................................................328
Vibrations..................................................................................................................................330
Sound Quality and Effects........................................................................................................331
Notifications...............................................................................................................................332
Display Settings ................................................................................................................................332
S Pen Settings ..................................................................................................................................334
Motions and Gestures.......................................................................................................................335
Applications Settings.........................................................................................................................336
Application Manager.................................................................................................................337
Default Applications..................................................................................................................338
Calendar Settings .....................................................................................................................339
Camera Settings.......................................................................................................................341

TOC ix
Contacts Settings......................................................................................................................342
Email Settings...........................................................................................................................343
Internet Settings........................................................................................................................346
Messages Settings....................................................................................................................348
Music Settings...........................................................................................................................350
Phone Settings..........................................................................................................................351
S Voice Settings........................................................................................................................353
Weather Settings ......................................................................................................................355
Wallpaper..........................................................................................................................................356
Themes.............................................................................................................................................357
Lock Screen and Security Settings...................................................................................................359
Lock Screen and Security Overview.........................................................................................359
Screen Lock..............................................................................................................................360
Disable the Screen Lock...........................................................................................................366
Device Security.........................................................................................................................368
Privacy and Safety............................................................................................................................370
Location Settings ......................................................................................................................371
Private Mode.............................................................................................................................374
Report Diagnostic Info ..............................................................................................................375
Send SOS Message .................................................................................................................376
Easy Mode........................................................................................................................................377
Accessibility Settings.........................................................................................................................379
Vision Accessibility Settings......................................................................................................380
Hearing Accessibility Settings...................................................................................................382
Dexterity and Interaction Settings.............................................................................................383
Configure Other Accessibility Settings......................................................................................385
Add Accounts....................................................................................................................................386
Backup and Reset.............................................................................................................................389
Language and Input Settings............................................................................................................392
Battery Settings.................................................................................................................................396
Power Saving Mode..................................................................................................................397
Ultra Power Saving Mode.........................................................................................................398
Storage Settings................................................................................................................................399
Date and Time Settings ....................................................................................................................400
Help...................................................................................................................................................402

TOC x
Activate This Device..........................................................................................................................403
System Update..................................................................................................................................404
About Device.....................................................................................................................................404
For Assistance ..........................................................................................................................................407
Sprint Account Information and Help................................................................................................407
Sprint Account Passwords........................................................................................................407
Manage Your Account ..............................................................................................................407
Sprint Support Services............................................................................................................408
Copyright Information........................................................................................................................409
Index..........................................................................................................................................................410

Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy®Note 5. The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Access Instructions on Phone
Whether you're new to Android or just new to your Galaxy Note 5, your phone can help you learn how to
use it.
Access Help
Use the phone's Help menu to learn about your phone.

Introduction 2
1. Press to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .

Introduction 3
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.

Get Started 4
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Part
Description
Rear camera
Take pictures and videos.
Back key
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or onscreen keyboard.
Earpiece
Listen to calls and automated prompts when using the phone.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.

Get Started 5
Part
Description
Headset jack
Plug in a headset for convenient, hands-free conversations.
Heart rate monitor
Measure your heart rate via your fingertip when using the S Health
app.
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google
Search/Google Now. Use to register fingerprints for security.
LED indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Power key
Turn the phone or screen on or off, or switch your phone to silent
mode, vibration mode, or airplane mode.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Recent apps key
Access recently used apps.
S Pen
Storage compartment for the S Pen.
SIM card
Location of the SIM card.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
USB charger/accessory port
Connect the phone to the charger via a USB cable.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during
a call.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Get Started 6
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or via a USB connection on your computer.
Note: This device is also compatible with Samsung-approved wireless charging devices--sold separately.
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to
maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.

Get Started 7
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■Press and hold the Power key.

Get Started 8
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.
2. Tap Power off > Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Note: If your device is not responding, press and hold both the Power and Volume Down keys
simultaneously for more than seven seconds to restart the device.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Get Started 9
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.