Samsung Galaxy Note 7 User manual

Available applications and services are subject to change at any time.
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Sprint User Guide
A downloadable, printable guide to your Samsung Galaxy
Note 7 and its features.
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Table of Contents
GETTING STARTED 1
Introduction 2
AbouttheUserGuide 2
AccessInstructionsonPhone 2
AccessHelp 2
GetSupportfromSprintZone 3
Set Up Your Phone 5
PartsandFunctions 5
MaintainingWaterandDustResistance 7
ChargetheBattery 8
SIMCard 10
SDCard 11
InsertanSDCard 11
UnmountanSDCard 12
RemoveanSDCard 12
FormatanSDCard 13
TurnYourPhoneOnandOff 13
UsetheTouchscreen 15
ActivateYourPhone 18
CompletetheSetupScreens 19
SmartSwitch 20
Basic Operations 22
Basics 22
HomeScreenandApplications(Apps)List 22
PhoneSettingsMenu 23
PortraitandLandscapeScreenOrientation 23
CaptureScreenshots 24
EdgeScreen 24
SPen 27
SPenOptions 28
AirView 28
DirectPenInput 28
ScreenOffMemo 29

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ReplacetheSPenTip 29
AirCommand 30
CreateNote 31
ScreenOffMemo 31
SmartSelect 32
ScreenWrite 33
Translate 34
AddorRemoveAirCommandShortcuts 35
AirCommandSettings 37
Applications 37
LaunchApplications 37
AppsList 38
PhoneNumber 42
AirplaneMode 42
EnterText 42
SamsungKeyboard 42
SamsungVoiceInput 44
TipsforEditingText 45
GoogleAccount 45
CreateaGoogleAccount 45
SignIntoYourGoogleAccount 47
FactoryResetProtection 47
GooglePlayStore 48
FindandInstallanApp 49
RequestaRefundforaPaidApp 50
UpdateanApp 50
UninstallanApp 51
GetHelpwithGooglePlay 52
LockandUnlockYourScreen 53
UpdateYourPhone 53
UpdateYourPhoneSoftware 54
Your Phone's Home Screen 57
HomeScreenBasics 57
HomeScreenLayout 57
ExtendedHomeScreens 58
StatusBarandNotificationPanel 58

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StatusBar 58
NotificationPanel 61
SearchDevice 64
MultiWindow 65
CustomizetheHomeScreen 66
ChangetheWallpaper 66
AddShortcutstotheHomeScreen 67
AddWidgetstotheHomeScreen 68
AddFolderstotheHomeScreen 68
MAKING CONNECTIONS 70
Phone Calls and Voicemail 71
PlaceandAnswerCalls 71
CallUsingthePhoneDialer 71
CallEmergencyNumbers 72
AnswerPhoneCalls 73
In-CallScreenLayoutandOperations 76
PlaceaCallfromContacts 77
CallfromCallLog 78
VoicemailSetup 79
VisualVoicemail 80
ReviewVisualVoicemail 81
VisualVoicemailOptions 82
ConfigureVisualVoicemailSettings 84
OptionalCallingServices 87
Wi-FiCalling 87
CallerIDBlocking 88
CallWaiting 88
ConferenceCalling 89
CallForwarding 90
CallSettings 91
Contacts 94
AddaContact 94
ViewContacts 96
ContactsScreenLayout 97
EditaContact 98
DeleteaContact 99

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Favorites 100
Groups 101
ShareaContact 103
ProfileSharing 105
ImportContacts 107
BackUpContacts 107
ContactsSettings 108
Messaging 110
TextandMultimediaMessaging 110
SendaTextMessage 110
SendaMultimediaMessage(MMS) 111
SaveandResumeaDraftMessage 113
NewMessagesNotification 113
ManageMessageConversations 114
MessagesSettings 116
Gmail 117
CreateandSendaGmailMessage 118
CheckReceivedGmailMessages 119
UseGmailLabels 120
ArchiveGmailThreads 121
MuteGmailThreads 121
DeleteGmailThreads 122
SearchGmailMessages 122
ReportSpamGmailMessages 122
AddAnotherGoogle(Gmail)Account 122
SwitchingBetweenGmailAccounts 123
GmailSettings 123
Email 124
SetUpanEmailAccount 124
AddanEmailAccount 125
AddanExchangeActiveSyncAccount 127
CreateandSendanEmailMessage 128
OpenEmailMessages 129
DeleteanEmailAccount 130
ManageYourEmailInbox 130
ExchangeActiveSyncEmailFeatures 131

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EmailSettings 133
Internet and Social Networking 136
DataServicesGeneralInformation(4GLTEand3GNetworks) 136
4GLTE 136
YourUserName 137
DataConnectionStatusandIndicators 138
Browser 138
UsetheBrowser 139
AddaBookmark 139
ViewBrowserHistory 140
OpenNewBrowserTabs 141
BrowserSettings 142
ChromeBrowser 143
Facebook 144
Hangouts 144
Instagram 146
Messenger 146
Global Services 147
ActivateSprintWorldwideServiceonYourAccount 147
YourPhone’sSIMCardforInternationalGSMRoaming 147
EnableGlobalRoamingMode 148
SettheCommunicationsMethodforGlobalUse 149
SelectaCarrier 149
MakeandReceiveWorldwideCalls 149
SprintInternationalVoicemailService 150
SetUpYourVoicemailAccessNumberforInternationalUse 150
AccessYourVoicemailInternationally 151
InternationalDataRoaming 152
AccessEmailandDataServicesInternationally 152
ContactSprintforAssistancewithInternationalService 153
Connectivity 155
TransferFilesbetweenYourPhoneandaComputer 155
Wi-Fi 156
TurnWi-FiOnandConnecttoaWirelessNetwork 157
Wi-FiSettings 158
DisconnectWi-Fi 158

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Wi-FiDirect 158
Hotspot 159
Bluetooth 160
BluetoothInformation 161
EnabletheBluetoothFeature 161
PairBluetoothDevices 162
ConnecttoaPairedBluetoothDevice 163
SendInformationUsingBluetooth 164
ReceiveInformationUsingBluetooth 166
Tethering 167
APPS AND ENTERTAINMENT 168
Camera and Video 169
CameraOverview 169
TakePicturesandRecordVideos 170
TakeaPicture 171
RecordVideos 171
ShootingMode 172
ViewPicturesandVideosUsingGallery 173
CameraSettings 175
SwitchCameras 175
SetCameraFunctions 175
LiveBroadcast 177
Productivity 180
1Weather 180
Calculator 180
Calendar 181
AddanEventtotheCalendar 181
ViewCalendarEvents 182
SyncCalendars 183
SynchronizeanExchangeActiveSyncCalendar 183
CalendarSettings 184
CallerID 184
Clock 185
SetAlarms 185
AdditionalClockFeatures 186
Drive 187

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GoogleMaps 187
GoogleSearch 188
Lookout 189
MyFiles 189
Photos 190
SVoice 190
SVoiceSettings 191
SamsungGear 191
SamsungNotes 191
SamsungPay 193
SprintFamilyLocator 194
TechExpert 194
Uber 195
Entertainment and Activities 196
AmazonApps 196
AppSpotlight 196
GalaxyApps 197
GooglePlayMusicApp 197
PlayMusicwithGooglePlay 197
GooglePlayMusicScreenLayout 198
CreatePlaylistsinGooglePlayMusic 199
LiveSoccer&TV 200
NextRadio 200
PEN.UP 200
SHealth 200
Samsung+ 202
SprintFun&Games 202
SprintMusicPlus 203
SprintTV&Movies 204
SprintZone 204
YouTube 205
SETTINGS 207
Connections Settings 208
BasicSettings 208
ConnectionSettingsMenu 210
Wi-FiSettingsMenu 210

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BluetoothSettings 212
DeviceVisibility 214
DataUsageSettings 215
AirplaneMode 216
NFCandPayment 216
MobileNetworksSettings 218
LocationSettings 220
MoreConnectionSettings 222
NearbyDeviceScanning 223
Printing 224
VirtualPrivateNetworks(VPN) 225
Wi-FiCallingSettings 229
HotspotandTetheringSettings 230
HotspotSettings 230
TetheringSettings 232
Device Settings 234
SoundsSettings 234
SoundMode 235
VibrateWhileRinging 236
Volume 237
VibrationIntensity 238
RingtonesandSounds 238
VibrationPattern 240
NotificationSounds 240
DoNotDisturb 241
SystemSounds 243
Key-tapFeedback 244
SoundQualityandEffects 245
NotificationsSettings 246
DisplaySettings 247
Brightness 248
BlueLightFilter 249
FontSizeandStyle 250
EdgeScreenSettings 250
ContentScaling 256
EasyMode 257

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IconFrames 258
ScreenTimeout 259
AlwaysOnDisplay 259
NightClock 260
ScreenMode 261
LEDIndicator 262
KeepScreenTurnedOff 262
ScreenSaver 263
AdvancedFeaturesSettings 264
SPenSettings 264
SmartStay 265
ManageGameFeatures 265
One-HandedOperation 266
OtherAdvancedFeatures 267
ApplicationsSettings 268
ApplicationsOverview 269
DefaultApplications 271
AppPermissionSettings 272
Personal Settings 273
WallpapersandThemesSettings 273
WallpaperSettings 273
Themes 273
Icons 274
LockScreenandSecuritySettings 275
ScreenLock 276
IrisLockSettings 279
DisabletheScreenLock 280
UnknownSources 280
SecureFolder 280
SecureStartup 280
EncryptSDCard 281
OtherSecuritySettings 281
CloudandAccountsSettings 282
SamsungCloud 283
Accounts 284
BackupandReset 285

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SamsungAccountBackupSettings 287
GoogleAccountBackupSettings 288
AutoRestart 289
ResetSettings 289
ResetNetworkSettings 290
FactoryDataReset 291
SmartSwitchSettings 292
GoogleSettings 292
AccessibilitySettings 293
VisionAccessibilitySettings 294
HearingAccessibilitySettings 296
DexterityandInteractionSettings 296
ConfigureOtherAccessibilitySettings 297
System Settings 299
GeneralManagementSettings 299
LanguageandInputSettings 299
DateandTimeSettings 301
DeviceMaintenanceSettings 302
OptimizeNow 302
BatterySettings 303
StorageSettings 304
microSDCardSettings 305
RAM 310
SystemUpdate 310
HelpMenu 311
AboutDevice 312
GETTING HELP 314
For Assistance 315
Troubleshooting 315
SprintAccountInformationandHelp 316
SprintAccountPasswords 316
ManageYourAccount 317
SprintSupportServices 317
CopyrightInformation 318
IntellectualProperty 318
OpenSourceSoftware 318

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DisclaimerofWarranties;ExclusionofLiability 319
SamsungElectronicsAmerica(SEA),Inc. 319
DoyouhavequestionsaboutyourSamsungMobileDevice? 320
LegalInformation 320
INDEX 321

Getting Started 1
Getting Started
Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide
anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewSamsungGalaxyNote7.Thefollowingtopicsexplainhowbest
tousethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
pressingHome .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras“phone,”“device,”or“handset.”A
microSD™,microSDHC™,ormicroSDXC™cardisreferredtoasan“SDcard”ora“memory
card.”
Access Instructions on Phone
Thesetopicswillhelpyoufindhelponyournewphoneandwillintroducethebasicsofusingyour
phone'stouchscreenifyouareanewuser.
Access Help
Usethephone'sHelpmenutolearnaboutyourphone.
1. PressHome todisplaythehomescreen.

Getting Started Introduction 3
2. Fromhome,tapApps >Settings >Help .
3. Tapatopictoviewitscontents,ortapSearchtosearchforatopic.
Get Support from Sprint Zone
Inadditiontoyourphone'sbuilt-inHelpmenu,youcanalsoaccesssupportforyourphoneand
servicethroughthepreloadedSprintZoneapp.
1. Fromhome,tapApps >Sprint Zone .

Getting Started Introduction 4
2. FromtheSprintZonemainpage,tapSupport.
3. Tapatopictoviewitscontents.

Getting Started Set Up Your Phone 5
Set Up Your Phone
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourSamsungphoneand
wirelessservicethefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Front View
Part Description
Earpiece Listentocallsandautomatedpromptswhenusingthephone.
Front camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Iris recognition camera Scansyouririsasasecurityfeature.
Power key Turnthephoneorscreenonoroff,orswitchyourphoneto
Emergencymode.

Getting Started Set Up Your Phone 6
Part Description
Back key Returnyoutothepreviousscreen,orcloseadialogbox,options
menu,thenotificationpanel,orkeyboard.
Home key/fingerprint
sensor
Returnyoutothehomescreen.PressandholdtoopenGoogle™
Search/GoogleNow™.Usetoregisterfingerprintsforsecurity.
Recent apps key Accessrecentlyusedapps.
Touchscreen Displayinformationneededtooperateyourphone,suchasthe
callstatus,theContactslist,andthedateandtime.Alsoprovides
one-tapaccesstoallofyourfeaturesandapplications.
Volume keys Adjusttheringtoneormediavolumeoradjustthevoicevolume
duringacall.
Status light Displayalightwhenthebatteryischargingorfullycharged,when
anotificationarrives,orwhenrecordingvoice
Iris recognition LED IlluminateyoureyesfortheIrisscanner.
Proximity sensors Detectthepresenceofobjectsnearthedevice.
Back View
Part Description
SIM card/Memory card tray LocationoftheSIMcardandmemorycard(notincluded).
Flash Helpilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.

Getting Started Set Up Your Phone 7
Part Description
Heart rate monitor MeasureyourheartrateusingyourfingertipwhenusingtheS
Health™app.Formoreinformation,seeSHealth.
Headset jack Pluginaheadsetforconvenient,hands-freeconversations.
USB charger/accessory
port
ConnectthephonetothechargerusingaUSBcable.
Microphone Transmityourvoiceforphonecallsorrecordyourvoiceor
ambientsoundsforvoicerecordingsandvideos.
S Pen StorestheSPen™.
Rear camera Takepicturesandvideos.
Speaker Playringtonesandsounds.Thespeakeralsoletsyouhearthe
caller’svoiceinspeakerphonemode.
Caution:Insertinganaccessoryintotheincorrectjackmaydamagethephone.
Maintaining Water and Dust Resistance
ThisdeviceisratedIP68usingtheIngressProtectionratingsystem.
Yourdevicehasbeentestedinacontrolledenvironmentandshowntobewateranddustresistantin
certaincircumstances(meetsrequirementsofclassificationIP68asdescribedbytheinternational
standardIEC60529-DegreesofProtectionprovidedbyEnclosures[IPCode];testconditions:15-
35°C,86-106kPa,5.0feet,for30minutes).Despitethisclassification,yourdeviceisnotimpervious
towaterdamageinanysituation.Itisimportantthatallcompartmentsareclosedtightly.
Note: If any liquid is found to have entered your device components or an internally
sealed system, this condition will void your device warranty.
Followthesetipscarefullytopreventdamagetothedevice.
nAnydevicewhichusesaccessiblecompartmentsorportsthatcanbeopenedshouldhavethese
sealedorclosedtightlytopreventliquidfromenteringthesystem.
nWheneveryourdevicegetswet,dryitthoroughlywithaclean,softcloth.
nDonotexposethedevicetosaltwaterorionizedwater,ortowaterover5.0feetdeepformore
than30minutes.Ifyourdeviceisexposedtofreshwater,dryitthoroughlywithaclean,softcloth.
Ifthedeviceisexposedtoanyliquidotherthanfreshwater,rinsethedevicewithfreshwater
immediatelyanddryitthoroughlywithaclean,softcloth.Failuretorinsethedeviceinfresh
wateranddryitasinstructedmaycausethedevicetosufferfromoperabilityorcosmeticissues.
nDonotexposethedevicetowaterathighpressure.
nIfthedeviceisdroppedorreceivesanimpact,thewateranddustresistantfeaturesofthedevice
maybedamaged.

Getting Started Set Up Your Phone 8
nThetouchscreenandotherfeaturesmaynotworkproperlyifthedeviceisusedinwaterorin
otherliquids.[071516]
Charge the Battery
Yourdeviceispoweredbyarechargeable,standardLi-Ionbattery.AUSBcharger(charginghead
andUSBcable)isincludedwiththedevice,forchargingthebatteryfromanystandardoutlet.
Thebatterycomespartiallycharged.Youcanusethedevicewhilecharging.
Charge Using the AC Adapter (Charging Head)
Itisrecommendedyoufullychargethebatterybeforeusingyourdeviceforthefirsttime.
Note:Forfastestchargingtimes,usetheSamsungAdaptiveFastChargerthatcamewithyour
device.ThischargerprovidesfasterchargingonlywhenconnectedtodevicesthatsupportAdaptive
FastCharging.
Caution:UseonlychargingdevicesandbatteriesthatareapprovedbySamsung.Samsung
accessoriesaredesignedforyourdevicetomaximizebatterylife.Usingotheraccessoriesmay
invalidateyourwarrantyandmaycausedamage.
1. InserttheUSBcableintotheUSBcharger/Accessoryport.
2. ConnecttheUSBcabletothecharginghead,andthenplugthechargingheadintoastandard
outlet.
3. UnplugthechargingheadfromtheoutletandremovetheUSBcablefromthedevicewhen
chargingiscomplete.
Note:ThisdeviceisalsocompatiblewithwirelesschargingdevicesapprovedbySamsung,which
aresoldseparately.
Reverse Charging
TheincludedUSBconnectorallowsyoutochargeanotherdevicethroughaUSBcable.When
connected,yourbatteryisusedtochargetheotherdevice,and Chargingappearsonyour
device.