Samsung Galaxy Note 9 User manual

User manual

Table of contents
Features 1
S Pen 1
Mobile continuity 1
Meet Bixby 1
Camera 1
Security 1
Getting started 2
Device layout 3
Assemble your device 4
Charge the battery 5
Accessories 5
Start using your device 5
Use the Setup Wizard 6
Transfer data from an old device 7
Lock or unlock your device 8
Accounts 9
Set up voicemail 10
Navigation 11
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Navigation bar 16
Customize your home screen 18
S Pen 26
Bixby 35
Digital wellbeing and parental controls 36
Always On Display 37
Flexible security 38
Mobile continuity 42
Multi window 45
Edge screen 46
Enter text 54
Emergency mode 57
Apps 60
Using apps 61
Uninstall or disable apps 61
Search for apps 61
Sort apps 61
Create and use folders 62
Game Booster 62
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App settings 63
Samsung apps 65
Galaxy Essentials 65
Galaxy Store 65
Galaxy Wearable 65
Game Launcher 65
PENUP 66
Samsung Global Goals 66
Samsung Health 66
Samsung Members 67
Samsung Notes 68
Samsung Pay 70
Smart Switch 71
SmartThings 72
Calculator 73
Calendar 74
Camera 76
Clock 82
Contacts 87
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Email 92
Gallery 95
Internet 101
Messages 104
My Files 106
Phone 108
Google apps 116
Chrome 116
Drive 116
Duo 116
Gmail 116
Google 116
Maps 117
Photos 117
Play Movies & TV 117
Play Music 117
Play Store 117
YouTube 118
Additional apps 119
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iv

Facebook 119
Settings 120
Access Settings 121
Search for Settings 121
Connections 121
Wi-Fi 121
Bluetooth 123
Phone visibility 125
NFC and payment 125
Airplane mode 126
Data usage 126
Mobile hotspot 126
Tethering 128
Nearby device scanning 129
Connect to a printer 129
MirrorLink 129
Download booster 130
Virtual Private Networks 130
Private DNS 131
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v

Ethernet 131
Sounds and vibration 131
Sound mode 131
Vibrations 132
Volume 132
Ringtone 133
Notification sound 133
System sounds and vibration 134
Dolby Atmos 134
Equalizer 135
Headset audio options 135
Adapt sound 135
Separate app sound 136
Notifications 136
Manage notifications 136
Customize app notifications 137
Smart alert 137
Smart pop-up view 137
Display 138
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Screen brightness 138
Blue light filter 138
Dark mode 139
Screen mode 139
Font size and style 139
Screen zoom 140
Screen resolution 140
Full screen apps 140
Screen timeout 140
Accidental touch protection 141
Touch sensitivity 141
Screen saver 141
Reduce animations 141
Lift to wake 142
Smart stay 142
One-handed mode 142
Device maintenance 143
Quick optimization 143
Battery 143
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Storage 144
Memory 145
Device security 145
Advanced options 145
Language and input 146
Date and time 149
Troubleshooting 149
Lock screen and security 152
Screen lock types 152
Google Play Protect 154
Find My Mobile 154
Security update 155
Samsung Pass 155
Install unknown apps 155
Secure Folder 155
Secure Wi-Fi 156
Secure startup 156
Encrypt or decrypt SD card 156
View passwords 157
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Device administration 157
Credential storage 157
Advanced security settings 158
Permission manager 158
Send diagnostic data 159
Location 159
Accounts 160
Samsung Cloud 160
Add an account 161
Account settings 161
Remove an account 161
Backup and restore 161
Google settings 162
Accessibility 163
Screen Reader 163
Visibility enhancements 163
Hearing enhancements 165
Interaction and dexterity 166
Advanced settings 168
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Installed services 169
About Accessibility 169
Other settings 169
Help 169
Dual Messenger 169
About phone 170
Learn more 171
Videos 171
Smart Simulator 171
Samsung Care 171
Talk to an agent 171
Tips 171
Legal information 172
Samsung Knox 172
Maintaining water and dust resistance 173
Restricting children’s access to your mobile device 174
Table of contents
x

Features
S Pen
The S Pen is designed for special functions with Samsung Galaxy devices. It
uses Bluetooth Low Energy (BLE) to work as a remote. See S Pen on page26.
Mobile continuity
Transition between your mobile devices and personal computers for
messaging, phone calls, receiving notifications, screen mirroring, and sharing
multimedia files. See Mobile continuity on page42.
Meet Bixby
Bixby learns what you like to do and works with your favorite apps and
services to help you get more done. See Bixby on page35.
Camera
Enjoy a full kit of pro lenses and pro-grade video modes and settings. See
Camera on page76.
Security
Use biometrics to unlock your device. See Flexible security on page38.
1

Getting started
Device layout
Assemble your device
Start using your device
2

Device layout
Front camera Dual cameras
Volume keys
Bixby key
Fingerprint
scanner
USB charger/
Accessory port
Flash
Iris recognition
LED
LED indicator
Proximity/Light
sensors
Heart rate sensor
Speaker
Headset jack
Power key
Iris scanner
S Pen
Getting started
3
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Assemble your device
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for details.
Install SIM/microSD card
Place the SIM card and
optional microSD card
(sold separately) into the
tray with the gold contacts
facing down.
Charge your device
Before turning on your
device, charge it fully.
NOTEUse only charging devices and batteries (if applicable) that are approved
by Samsung. Samsung charging devices and batteries are designed for your
device to maximize battery life. Using other charging devices and batteries may
void your warranty and may cause damage.
Getting started
4
Devices and software are constantly evolving — the illustrations you see here are for reference only.

NOTEYour device is IP68 rated for dust and water resistance. To maintain the
water-resistant and dust-resistant features of your device, make sure that the
SIM card/Memory card tray openings are maintained free of dust and water, and
the tray is securely inserted prior to any exposure to liquids. For more
information, see Maintaining water and dust resistance on page173.
Charge the battery
Your device is powered by a rechargeable battery. Acharger (charging head and USB
Type-C cable) is included with the device for charging the battery from a power
outlet.
TIPWhile charging, the device and the charger may become hot and stop
charging. Thisusually does not affect the device’s lifespan or performance and is
in the device’s normal range of operation. Disconnect the charger from the device
and wait for the device to cool down. Formore information, visit
samsung.com/us/support/answer/ANS00076952.
Accessories
Supported accessories (sold separately) can be configured through Settings. This
option may only appear after you have connected an accessory to your device.
Visit samsung.com/us/mobile/mobile-accessories to learn more.
◌From Settings, tap Advanced features > Accessories.
Start using your device
Use the Power key to turn your device on or off. Do not use the device if the body is
cracked or broken. Use the device only after it has been repaired.
◌Press and hold the Power key.
•To turn the device off, press and hold the Power key, and tap Power off.
Confirm when prompted.
•To restart your device, press and hold the Power key, and tap Restart.
Confirm when prompted.
5
Getting started

Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up
accounts, choose location services, learn about your device’s features, and more.
6
Getting started

Transfer data from an old device
Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes,
calendars, and more from your old device. Smart Switch can transfer your data via
USBcable, Wi-Fi, or computer. You can also use the included On-the-Go adapter to
transfer content quickly and easily from your old device without installing the Smart
Switch app.
Visit samsung.com/us/support/owners/app/smart-switch to learn more.
1. From Settings, tap Accounts and backup > Smart Switch.
2. Follow the prompts and select the content to transfer.
New Galaxy
Old device
NOTETransferring content with a USB cable may increase battery consumption.
Make sure your battery is fully charged.
Visit samsung.com/smartswitch for more information and to learn how to use the
On-the-Go adapter to transfer content faster.
Getting started
7
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Lock or unlock your device
Use your device’s screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security on page152.
Power key
Press to lock.
Press to turn on the
screen, and then
swipe the screen to
unlock it.
Getting started
8
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Accounts
Set up and manage your accounts.
TIPAccounts may support email, calendars, contacts, and other features. See
your carrier for more information.
Add a Google Account
Sign in to your Google Account to access your Google Cloud Storage, apps installed
from your account, and make full use of your device’s Android™ features.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Google.
NOTEWhen you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory Reset Protection on page151.
Add a Samsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account> Samsung account.
TIPTo quickly access your Samsung account, from Settings tap Samsung
account profile.
Add an email account
Sign in to one or more of your email accounts to view and manage email messages.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Email.
9
Getting started