Samsung Galaxy Note II Specification sheet

Get
Started
All you need to know to get going.

Thanks for choosing Sprint. This booklet helps you get started with
your HD Voice capable* Samsung Galaxy Note® II.
ReadyNow – For more help in getting up and running with your
new phone, take advantage of exclusive Ready Now resources at
sprint.com/readynow. You can even schedule a one-on-one
appointment at a Sprint Store near you.
For ongoing support and resources, visit sprint.com/support.
There, you’ll ind guides, tutorials, and more to help you get the
most out of your phone.
Note: Available applications and services are subject to change at any time.
* The HD Voice capability is available in select markets. Visit sprint.com/coverage for more information.
Welcome!

Using This Guide
3
This Get Started guide is designed to help you set up and use your
new Samsung Galaxy Note II. It’s divided into four sections to help
you nd the information you need quickly and easily.
Using This Guide
Get Ready − page 5− Find out what you
need to do before you use your phone
the rst time, including inserting a
battery and activating Sprint service on
your phone.
Android Basics − page 9− Learn some
basics about how to move around on
your phone, use the home screen, and
enter text. If you’re familiar with Android™
phones, you can probably skip these
pages (although a refresher course never
hurt anyone).
Use Your Phone − page 17 − Take
advantage of your phone’s features
and Sprint services, from the basics
(making calls) to the more advanced
(using Google Play™, Wi-Fi®, and more).
Tools & Resources − page 36 − Find
useful tips for your phone and discover
resources and other helpful Sprint
information. For additional information
including the full User Guide, videos,
tutorials, and community forums, visit
sprint.com/support.

4
Speaker
Proximity and Light Sensors
Earpiece
Touchscreen
Menu
Key
Back
Key
Self Camera
Lens
Home Button
Status Light
Power/Lock
Button
S Pen
(stylus)
Flash
Charger/Accessory Jack
3.5mm Headset Jack
Microphone
Volume
Buttons
Camera
Your Samsung Galaxy Note II

Get Ready
visit sprint.com/readynow for more information to get your phone up and running 5
Get Your Phone Ready
Before you start: Visit sprint.com/readynow
to learn about transferring contacts,
calendars, and more from your old phone.
Install the Battery
1. Insert your ingernail or other lat object into
the slot at the upper left side of the battery
compartment cover to remove the cover.
2. Align the battery’s contacts with those
inside the battery compartment and gently
press down until the battery is seated.
3. Replace the back cover.
Charge the Battery
1. Insert the USB cable into the charging head.
2. Insert the small end of the USB cable into
the charger/accessory jack at the bottom
of the phone.
3. Plug the charging head into a standard AC
power outlet.
Turn the Phone On
• Press and hold the Power/Lock Button
.
Unlock the Screen
• Swipe the screen with your inger to
unlock it.
Turn the Screen On and O
• To quickly turn the display screen o, press
the Power/Lock Button on the right
side of the phone.
• To turn the screen on and display the
unlock screen, press the Power/Lock
Button .
Turn the Phone O
• Press and hold the Power/Lock Button
and then tap Power o > OK to
turn the phone o.

6
Activate Your Phone
Activate Your Phone
If you purchased your phone at a
Sprint Store, it is probably
activated and ready to use.
If you received your phone in the
mail, and it is a new Sprint account
or a new phone number, your
phone is designed to activate
automatically when you irst turn it
on. You will see a Hands Free
Activation screen at startup. When
it’s inished, tap OK to continue. To
conirm your activation, make a
phone call.
If you received your phone in the
mail and it is going to be activated
on an existing number (you’re
swapping phones), go to
sprint.com/activate and follow the
instructions. When you have
inished, make a phone call to
conirm your activation.
If your phone is still not activated, visit
sprint.com/support for assistance. If you
do not have access to the Internet, call
Sprint Customer Service at 1-888-211-4727
from another phone.

Get Ready
visit sprint.com/readynow for more information to get your phone up and running 7
Once activated, your phone guides you
through various setup options, including
setting up your Google™ Account.*
Complete the Setup Screens
1. When you see the Welcome screen, select
a language and tap Next to begin.
2. You’ll see a Wi-Fi setup screen. Follow the
prompts to sign in to an available Wi-Fi
network, or tap Next to continue.
3. Follow the prompts on the next few
screens to get your phone set up.
Tap Skip or Next to continue.
• Got Google? - Create or sign in to a
Google Account. Select additional
Google preferences, including Google
Location options, as prompted.
• This phone belongs to... - Enter your name
to personalize your phone experience.
• Samsung account - Create or sign in to a
Samsung user account.
• Dropbox - Create or sign in to a Dropbox
cloud storage account.
• Learn about key features - Browse a list
of features to enhance your phone use,
such as S Beam™, Air view™, Smart stay,
and more.
4. When your phone setup is inished, enter a
device name and tap Finish. You will see
the Home screen with a few helpful
navigation tutorials.
* You do not need to sign up for a Google Account to
use your phone; however, to download content from
the Google Play™ Store app, you must link your
phone to a Google Account.
Set Up Your Phone

8
Set Up Your Phone
Sprint Connections Optimizer
During or following the initial setup, you may
see a Sprint Connections Optimizer notice.
Read the notice and touch I Agree to allow
your phone to connect automatically to the
best available data network, including Wi-Fi.
Note: You can turn o Sprint Connections
Optimizer at any time. Touch Settings >
Connections tab > More networks > Mobile
networks > Connections optimizer and
uncheck the box.

visit sprint.com/support for guides, tutorials and more 9
Android Basics
Getting Around Your Phone
Move Around Your Phone’s Menus
and Screens
Your phone’s touchscreen lets you control
everything through various types of touches,
or gestures.
Tap: When you want to type using the
onscreen keyboard, select items such as
application and settings icons, or press
onscreen buttons, simply tap them with your
inger. A light touch works best.
Touch and hold: To display the available
options for an item simply touch and hold
the item.
Flick: Move your inger in lighter, quicker
strokes than swiping. This inger gesture is
always used in a vertical motion, such as when
licking through contacts or a message list.
Swipe: Quickly drag your inger vertically or
horizontally across the screen.
Drag: Press and hold your inger with some
pressure before you start to move it. Do not
release your inger until you have reached the
target position.
Rotate: Activate the auto-rotate feature to
automatically change the screen orientation
from portrait to landscape by turning the
phone sideways.
Slide: This feature allows you to enter text by
sliding a inger from letter to letter, lifting only
between words. See page 15 for instructions
on using this continuous input method with
the various keyboard types.

10
Your Home Screen
Viewing Your Home Screen
Your phone’s Home screen extends
horizontally up to seven full screens. This
gives you room to customize your phone
and put the things you need front and
center, just a swipe away.
• To display the main (center) Home screen,
press from any screen.
• To view extended screens, swipe the
screen left or right. There are up to three
additional screens on each side of the
main Home screen.
• To display thumbnails of all available
screens, pinch any home screen. Tap a
thumbnail to display the screen.
Status Bar
The status bar at the top of the Home
screen lets you quickly see both your phone
status (connections, signal strength, battery,
location) and any current notiications.
Notiication
area
Phone
status area
Your Home Screen

visit sprint.com/support for guides, tutorials and more 11
Android Basics
Your Home Screen
Notiications Panel
You can expand the notiication area to
provide more detailed information about
the current onscreen notiication icons.
1. Drag down the notiications panel to see
your notiications.
2. Tap a notiication entry to open the
associated application.
Add Items to Your Home Screen
1. Touch and hold an empty area on a
home screen.
2. Tap an option under Add to home screen.
• Apps and widgets to add an app
shortcut or a widget to the home screen.
From the next screen, tap Apps and then
touch and hold an app icon and drag it to
the home screen to add a shortcut. Tap
Widgets and drag a widget to the home
screen to add a widget.
• Folder to add a folder to the home
screen. Type a folder name and tap OK to
add the folder.
• Page (if available) to add a new home
screen. Your phone can support up to
seven home screens.

12
Buttons and Keys
The bottom front of your phone contains a
Home button and two static keys that let
you perform speciic functions. Above this
row is a row of program icons that are
available from every Home screen.
• Home Button ( ) – Press to return to the
main Home screen.
• Menu Key ( ) – Tap to open context-
speciic menus.
• Back Key ( ) – Tap to return to the
previous screen view.
• Phone icon ( ) – Tap to open the
phone screen.
• Messaging icon ( ) – Tap to open the
Messaging app.
• S Note () – Tap to open the
S Note application.
• Internet icon ( ) – Tap to launch the
Web browser.
• Apps icon ( ) – Tap to display the
applications list.
Buttons and Keys
Phone
InternetMessaging
S Note
BACK
Key
HOME
Button
MENU
Key
Apps
Open Apps

visit sprint.com/support for guides, tutorials and more 13
Android Basics
Open Apps
• If an app is on one of your Home screens,
just tap it to open it.
• If an app is not available from your Home
screen, press (if you’re not already on
the Home screen), tap to display the
apps list, and then tap the app icon from
the list. You may have to scroll right or left
to ind the app you’re looking for.
Access Recently-Used Apps
Your phone keeps a running list of your
most recently used apps.
1. Press and hold to open the
recently-used apps window.
2. Tap an icon to open an app.
Open Apps with Multi Window
Multi Window allows you to use two
apps on the same screen in separate,
resizable windows.
1. Drag down the Notiications panel and
touch Multi window to enable the feature.
2. Touch and hold .
3. Touch and hold the desired app and drag
to the Home screen.
4. Touch and hold the other desired app
and drag it on top of the irst app on the
Home screen.
To resize an app, touch and drag the
borders between the windows.
Open Apps

14
Your QWERTY Keyboards
Your Samsung Galaxy Note II comes loaded
with two QWERTY keyboards: Samsung
keyboard (default) and Swype™. When you
select a ield that requires text or numbers,
an onscreen keyboard will appear. (If you
don’t see the keyboard when, for instance,
you’re entering contact information, just
touch the ield you’re working on to bring it
up.) The phone’s onscreen QWERTY
keyboards can be used in either portrait or
landscape mode.
Note: To switch between keyboard types
while a keyboard is displayed, drag the
notiications bar down from the top of the
screen, touch Choose input method, and
then touch the method you want to use.
Typing with Samsung Keyboard
Entering text using the traditional Samsung
QWERTY keyboard is easy: just touch the
letters to type the words.
1. From a screen where you can enter text,
touch the input ield to reveal the
onscreen keyboard.
2. If needed, select a text mode option: ABC
to enter alphabetic characters or Sym to
enter symbols or punctuation.
3. Touch the corresponding onscreen keys to
begin typing.
• If you make a mistake, touch to erase.
Note: With the Samsung keyboard, you can
also enter text by sliding your inger
continuously over the keyboard. Select the
Swiftkey Flow option in the keyboard
settings to enable this option.
Typing on Your Phone Entering Text With the Onscreen Keyboard

visit sprint.com/support for guides, tutorials and more 15
Android Basics
Using Swype to Enter Text
Swype lets you enter words by tracing over
the letters in a single motion.
1. Touch an onscreen character, and then,
while maintaining your inger onscreen, drag
to the next character in the desired word.
2. Repeat this process until the desired
characters have been drawn over. Select
from an onscreen list of possible word
matches (if prompted). This occurs if your
current action has generated more than
one possible word match.
Your Keyboard Settings
You can customize your onscreen keyboard
settings to suit your needs:
Tap > Settings > My device tab >
Language and input, and tap the Settings
icon next to any of the keyboard options
(Samsung keyboard or Swype).
Dierent keyboards will provide dierent
options. The Samsung keyboard options
include the following:
• Input languages: Lets you select an input
language. Default is English.
• Smart typing: Predictive text, Auto
replacement, Auto capitalization,
Auto spacing, and Auto punctuate.
• Keyboard swipe: None, SwiftKey Flow,
and Cursor control.
• Key-tap feedback: Sound, Vibration, and
Character preview.
• More settings: Pen detection, Tutorial, and
Reset settings.
Entering Text With the Onscreen Keyboard

16
Your phone’s S Pen™ stylus lets you
handwrite text, take notes, save drawings,
open menus, and more.
Your S Pen
• To remove the S Pen, slide it out from the
bottom of the phone.
• Use S Pen gestures to open menus, go
back to a previous screen, or open a
Quick Command.
• Press > > Settings > My device tab >
S Pen > S Pen Help to learn gestures
and commands.
• Some gestures require you to press the
S Pen button to perform the task.
• Write notes, draw sketches, and more with
the S Note app. Press > S Note .
• For quick notes, press and hold the S Pen
button and double-tap any screen to
open S Note Lite.
• Capture screenshots, write on them, and
share them via messaging or email.
• Press and hold the S Pen button and
press and hold the S Pen on a screen to
capture it.
• Use the S Pen to draw or write on the image.
• Go to messaging, email, or another share
program to send the image.
S Pen (stylus)
Pen Button
Stylus Tip
Calls

visit sprint.com/support for guides, tutorials and more 17
Use Your Phone
Make a Phone Call
1. If the screen is locked, swipe the screen to
unlock it.
2. Press and tap Phone .
3. Tap the digits of the number you want to
call on the phone keypad. (The number will
appear just above the keypad as you enter
it. Tap to delete one or more digits.)
4. Tap .
Answer an Incoming Call
• Drag to the right on the screen.
Send a Call Directly to Voicemail
• Drag to the left.
Mute the Ringer on a Call
• Press the volume button on the left side
of the phone to mute the ringer.
Calls

18
Set Up Your Voicemail
All unanswered calls are automatically
transferred to your voicemail, even if your
phone is in use or turned o. You should set
up your voicemail and personal greeting as
soon as your phone is activated:
1. Press and tap Phone .
2. Touch and hold to dial your
voicemail number.
3. Follow the voice prompts to create
your password and record your name
and greeting.
Sprint strongly recommends setting a
voicemail password.
Retrieve Your Voicemail
1. Press and tap Phone .
2. Touch and hold and follow the prompts.
From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your password.
Voicemail

visit sprint.com/support for guides, tutorials and more 19
Use Your Phone
Messaging
Send a Text Message
1. Press and tap Messaging .
2. Tap .
3. Enter a phone number, email address, or
contact name in the Enter recipients ield.
(If the phone recognizes a contact, you’ll
see a list. Touch the contact to complete
the address.)
4. Tap Enter message and then type
your message.
5. When you are inished, tap .
Send a Picture or Video Message
(Multimedia Messaging)
1. Follow steps 1 – 4 for sending a text message.
2. Tap .
3. Tap a media type (such as Pictures, Videos,
Audio, etc.) and then tap an available album.
4. Tap a picture or clip to select it. (For Audio,
tap OK.)
5. If you are satisied with your message, tap .
Note: For information on taking pictures and
videos with your phone, see “Camera &
Video” on page 24.
Access Messages
1. Press and tap Messaging .
2. From the Messaging screen, tap the
message you want to view.
–or–
1. Open the Notiications panel.
2. Tap the message you want to view.
All your text and MMS messages for a contact
are collected in an ongoing “conversation,” so
when you view a message, you can scroll
through the entire history of your messages
with that person.
Be a hero. Don’t
drive distracted.
sprint.com/focusondriving

20
Save a Phone Number
1. Press and tap Phone .
2. Enter a phone number using the
onscreen keypad.
3. Tap Add to contacts > Create contact.
4. Select an account for the contact. Select
Google to save the contact to your Google
Account, which will update automatically
across all your Google devices. Select Device
to save the contact to your phone only.
5. Tap Name and enter a name for the
new entry.
6. Tap Mobile (default) to select a label such
as Mobile, Home, Work, Work Fax, Home
Fax, Pager, Other, Callback, or Custom.
7. Add any other information you want to
save to the contact.
8. Tap Save at the top of the screen to
complete and save the entry.
Retrieve a Phone Number
1. Press > Contacts , and then tap
the Search ield.
2. Enter the irst letter or letters of an entry.
3. Tap the contact to display the contact’s
phone number(s).
Your phone’s Contacts function lets you access and manage contacts from a variety of
sources, including Google and Corporate email accounts (such as Gmail™, Yahoo™, and
Outlook®), contacts synced from your computer, and old-fashioned contacts entered by hand.
Contacts