Samsung Galaxy Note II User manual

4G LTE SMARTPHONE
User Manual
Please read this manual before operating your
phone and keep it for future reference.

T889_MR3_UM_English_MK5_PS_111413_F3
Warning! This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers
relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone
System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual
Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No
title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain
with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered
under the open source licenses, please visit:
http://opensource.samsung.com .

Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR
ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS
OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS,
OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR
CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.

SAFE™ (Samsung Approved For Enterprise)
SAFE™: "SAFE™" (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung's own
internal criteria for interoperability with certain third party security-related solutions for MDM and VPN. The testing includes field
testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the
Samsung device. During the testing, the device is tested with the security solutions to see if the solutions work with the device as
described by the third party security solution providers. The testing, for example, includes field testing with local network
connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. For more
information about Samsung's SAFE™ program, please refer to
www.samsung.com/us/safe .
Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE
FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND
THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE "SAMSUNG ENTITIES") EXPRESSLY DISCLAIM ANY AND ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™
DEVICES AND APPLICATIONS TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO
INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In
addition, information technology security protection will be affected by features or functionality associated with, among other
things the e-mail platform, master data management, and virtual private network solutions selected by the software provider,
solution provider or user. Choice of an e-mail, master data management, and virtual private network solution is at the sole
discretion of the software provider, solution provider or user and any associated effect on information technology security
protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited
warranty, please refer to
www.samsung.com/us/safe , available on the web and where Samsung smartphone and Galaxy Tab™
devices are sold. [101212]

Samsung Telecommunications America (STA), LLC
©2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default
applications occupy part of the memory. The available capacity may change when you upgrade the device.
Nuance®, VSuite™, T9®Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications,
Inc., or its affiliates in the United States and/or other countries.
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: [phone].HELP (4357)
Internet Address:
http://www.samsung.com

ACCESS®and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth®word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are
registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Openwave®is a registered Trademark of Openwave, Inc.
Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google Music, Google
Hangouts, Picasa, YouTube and other marks are trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
LTE is a trademark of ETSI
Swype and the Swype logos are trademarks of Swype, Inc. ©2010 Swype, Inc. All rights reserved.
, DivX®, DivX Certified®and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under
license.
DivX Certified®to play DivX®video up to HD 720p, including premium content.
ABOUT DIVX VIDEO: DivX®is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX
Certified®device that has passed rigorous testing to verify that it plays DivX video. Visit
www.divx.com for more information and
software tools to convert your files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified®device must be registered in order to play purchased DivX
Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (tap
Apps > Settings > More tab > About device > Legal information > License settings > DivX® VOD > Register ). Go to vod.divx.com for
more information on how to complete your registration.

Dynamic Noise Suppression from Audience
Your phone is equipped with an advanced voice processing chip that delivers clear mobile calls by suppressing background noise,
intermittent sounds (like a siren or nearby conversation), and echoes, allowing you to hear and be heard nearly anywhere.
How Does It Work?
Based on the intelligence of the human hearing system, the technology:
• Captures, evaluates and distinguishes all the sound signals surrounding your phone, and the person you're speaking with.
• Then isolates the primary voice in conversation and filters out the background noise - so the person you're calling hears only your voice,
without disturbing background noise.
• Dynamically equalizes and adjusts voice volume to optimize your calling experience, so you can hear clearly and don't need to speak louder to
overcome surrounding noise.
The noise suppression technology is built-in and already enabled in your new mobile phone. So it's ready to provide unsurpassed
voice clarity with every call.

1
Table of Contents
Section 1: Getting Started ...........................7
Understanding this User Manual . . . . . . . . . . . .7
Removing the Battery Cover . . . . . . . . . . . . . . .9
Installing and Removing the SIM card . . . . . . . 10
Installing the microSD Memory Card . . . . . . . .11
Installing the Battery . . . . . . . . . . . . . . . . . . . . 12
Replacing the Battery Cover . . . . . . . . . . . . . .13
Charging the Battery . . . . . . . . . . . . . . . . . . . . 13
Extending Your Battery Life . . . . . . . . . . . . . . .15
Switching the Device On or Off . . . . . . . . . . . .16
Initial Device Configuration . . . . . . . . . . . . . . . 16
Restarting the Device . . . . . . . . . . . . . . . . . . .17
Locking and Unlocking the Device . . . . . . . . . .17
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Section 2: Understanding Your Device .....20
Features of Your Device . . . . . . . . . . . . . . . . . .20
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Device Display . . . . . . . . . . . . . . . . . . . . . . . . .25
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . .31
Customizing the Screens . . . . . . . . . . . . . . . . .36
Screen Navigation . . . . . . . . . . . . . . . . . . . . . .43
S Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using Motions and Gestures . . . . . . . . . . . . . .49
Using the Multi Window . . . . . . . . . . . . . . . . . .52
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . .57
Section 3: Call Functions and
Contacts List ..............................................59
Displaying Your Phone Number . . . . . . . . . . . .59
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . .59
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . .60
Making Emergency Calls . . . . . . . . . . . . . . . . .61
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . .62
Answering a Call . . . . . . . . . . . . . . . . . . . . . . .62
Managing Reject Calls . . . . . . . . . . . . . . . . . . .63
International Calls . . . . . . . . . . . . . . . . . . . . . .64

2
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . 65
Wait Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Redialing the Last Number . . . . . . . . . . . . . . . 66
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . 66
Wi-Fi Calling . . . . . . . . . . . . . . . . . . . . . . . . . 68
In Call Options . . . . . . . . . . . . . . . . . . . . . . . . 71
Logs Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Section 4: Entering Text ........................... 81
Text Input Methods . . . . . . . . . . . . . . . . . . . . 81
Selecting the Text Input Method . . . . . . . . . . . 81
Entering Text Using Swype . . . . . . . . . . . . . . . 82
Using the Samsung Keyboard . . . . . . . . . . . . 86
Using the Google Voice Typing . . . . . . . . . . . . 90
Section 5: Contacts .................................. 92
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . 92
Finding a Contact . . . . . . . . . . . . . . . . . . . . . . 95
Contact List Options . . . . . . . . . . . . . . . . . . . . 98
Contact Menu Options . . . . . . . . . . . . . . . . . . 99
Contact Entry Options . . . . . . . . . . . . . . . . . 100
Linking Contact Information . . . . . . . . . . . . . 100
Sending a Namecard . . . . . . . . . . . . . . . . . . 103
Copying Contact Information . . . . . . . . . . . . 104
Synchronizing Contacts . . . . . . . . . . . . . . . . 105
Display Options . . . . . . . . . . . . . . . . . . . . . . 106
Adding more Contacts via Accounts
and Sync . . . . . . . . . . . . . . . . . . . . . . . . . 107
Additional Contact Options . . . . . . . . . . . . . . 108
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
The Favorites Tab . . . . . . . . . . . . . . . . . . . . . 112
Section 6: Messaging ..............................113
Types of Messages . . . . . . . . . . . . . . . . . . . 113
Creating and Sending Messages . . . . . . . . . 114
Message Options . . . . . . . . . . . . . . . . . . . . . 115
Viewing Newly Received Messages . . . . . . . 118
Deleting Messages . . . . . . . . . . . . . . . . . . . . 120
Message Search . . . . . . . . . . . . . . . . . . . . . 121
Messaging Settings . . . . . . . . . . . . . . . . . . . 121
Assigning Messages as Spam . . . . . . . . . . . 125
Accessing your Spam Folder . . . . . . . . . . . . 126
Text Templates . . . . . . . . . . . . . . . . . . . . . . 126
Using Email . . . . . . . . . . . . . . . . . . . . . . . . . 127
Microsoft Exchange Email (Outlook) . . . . . . . 132
Using Google Mail . . . . . . . . . . . . . . . . . . . . 138

3
Section 7: Multimedia .............................140
Assigning the Default Storage Location . . . . .140
Using the Camera . . . . . . . . . . . . . . . . . . . . .141
Camera Options . . . . . . . . . . . . . . . . . . . . . .142
Using the Camcorder . . . . . . . . . . . . . . . . . . .149
Sharing Pictures . . . . . . . . . . . . . . . . . . . . . .153
The Gallery . . . . . . . . . . . . . . . . . . . . . . . . . .160
AllShare Cast Hub . . . . . . . . . . . . . . . . . . . . . 160
Section 8: Applications and
Development ............................................162
Applications . . . . . . . . . . . . . . . . . . . . . . . . .162
Amazon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
ChatON . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Downloads . . . . . . . . . . . . . . . . . . . . . . . . . .174
Dropbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Flipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
G+ Photos . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Google . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Google Settings . . . . . . . . . . . . . . . . . . . . . . .179
Google + . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Group Play . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Hangouts . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
KNOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Mobile HotSpot . . . . . . . . . . . . . . . . . . . . . . .192
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Using Playlists . . . . . . . . . . . . . . . . . . . . . . . .195
Creating a Playlist . . . . . . . . . . . . . . . . . . . . .195
Transferring Music Files . . . . . . . . . . . . . . . .197
Removing Music Files . . . . . . . . . . . . . . . . . .197
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

4
Need for Speed Most Wanted . . . . . . . . . . . . 199
Paper Artist . . . . . . . . . . . . . . . . . . . . . . . . . 199
PEN.UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Play Books . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Play Games . . . . . . . . . . . . . . . . . . . . . . . . . 200
Play Magazines . . . . . . . . . . . . . . . . . . . . . . 201
Play Movies & TV . . . . . . . . . . . . . . . . . . . . . 201
Play Music . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Play Store . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Downloading a New Google Application . . . . 205
Launching an Installed Google Application . . 207
Polaris Office 4.0 . . . . . . . . . . . . . . . . . . . . . 208
S Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
S Suggest . . . . . . . . . . . . . . . . . . . . . . . . . . 209
S Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Samsung Apps . . . . . . . . . . . . . . . . . . . . . . . 211
Samsung Hub . . . . . . . . . . . . . . . . . . . . . . . 211
Samsung Link . . . . . . . . . . . . . . . . . . . . . . . 214
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
T-Mobile My Account . . . . . . . . . . . . . . . . . . 219
T-Mobile Name ID . . . . . . . . . . . . . . . . . . . . 219
T-Mobile TV . . . . . . . . . . . . . . . . . . . . . . . . . 220
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . 222
Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . 223
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . 224
VPN Client . . . . . . . . . . . . . . . . . . . . . . . . . . 225
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Section 9: Connections ...........................227
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Enable Downloading for Web Applications . . 231
PC Connections . . . . . . . . . . . . . . . . . . . . . . 232
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
USB Tethering . . . . . . . . . . . . . . . . . . . . . . . 236
Mobile HotSpot . . . . . . . . . . . . . . . . . . . . . . . 237
Section 10: Changing Your Settings .......240
Accessing Settings . . . . . . . . . . . . . . . . . . . . 240
Settings Tabs - Overview . . . . . . . . . . . . . . . 240
Wi-Fi Settings . . . . . . . . . . . . . . . . . . . . . . . 241
Bluetooth settings . . . . . . . . . . . . . . . . . . . . 247
Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . 248
More Networks . . . . . . . . . . . . . . . . . . . . . . . 249
Lock Screen . . . . . . . . . . . . . . . . . . . . . . . . . 259

5
Display Settings . . . . . . . . . . . . . . . . . . . . . .264
LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . .266
Sound Settings . . . . . . . . . . . . . . . . . . . . . . .266
Home Screen Mode . . . . . . . . . . . . . . . . . . . .269
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . .270
Blocking Mode . . . . . . . . . . . . . . . . . . . . . . .278
Hands-free Mode . . . . . . . . . . . . . . . . . . . . .279
Power Saving Mode . . . . . . . . . . . . . . . . . . . .279
Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Accessibility Settings . . . . . . . . . . . . . . . . . . .280
One-handed Operation . . . . . . . . . . . . . . . . . 282
Language and Input Settings . . . . . . . . . . . . . 283
Motion Settings . . . . . . . . . . . . . . . . . . . . . . .289
Smart screen . . . . . . . . . . . . . . . . . . . . . . . .291
Voice control . . . . . . . . . . . . . . . . . . . . . . . . .292
S Pen Settings . . . . . . . . . . . . . . . . . . . . . . . . 292
Add Account . . . . . . . . . . . . . . . . . . . . . . . . .293
Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Backup and Reset . . . . . . . . . . . . . . . . . . . . .296
Backing up Your Data Before Factory Reset . . 296
Location Services . . . . . . . . . . . . . . . . . . . . . 301
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Application Manager . . . . . . . . . . . . . . . . . . .305
Battery Usage . . . . . . . . . . . . . . . . . . . . . . . .307
SD Card & Device Storage . . . . . . . . . . . . . . .308
Date and Time . . . . . . . . . . . . . . . . . . . . . . . .309
About Device . . . . . . . . . . . . . . . . . . . . . . . . .310
Software Update . . . . . . . . . . . . . . . . . . . . . .311
Section 11: Health and Safety
Information ..............................................312
Exposure to Radio Frequency (RF) Signals . . .312
Specific Absorption Rate (SAR) Certification
Information . . . . . . . . . . . . . . . . . . . . . . . . .317
FCC Part 15 Information to User . . . . . . . . . . .318
Commercial Mobile Alerting System (CMAS) .319
Smart Practices While Driving . . . . . . . . . . . .319
Battery Use and Safety . . . . . . . . . . . . . . . . .320
Samsung Mobile Products and Recycling . . . .322
UL Certified Travel Charger . . . . . . . . . . . . . .323
Display / Touch-Screen . . . . . . . . . . . . . . . . .324
GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . .324
Emergency Calls . . . . . . . . . . . . . . . . . . . . . .325
Care and Maintenance . . . . . . . . . . . . . . . . . .326
Responsible Listening . . . . . . . . . . . . . . . . . .327

6
Operating Environment . . . . . . . . . . . . . . . . 329
FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . . . . 331
Restricting Children's Access to Your
Mobile Device . . . . . . . . . . . . . . . . . . . . . . 333
FCC Notice and Cautions . . . . . . . . . . . . . . . 333
Other Important Safety Information . . . . . . . 333
Section 12: Warranty Information .......... 336
Standard Limited Warranty . . . . . . . . . . . . . . 336
End User License Agreement for Software . . 341
Index ........................................................ 349

7
Section 1: Getting Started
This section explains how to get started with your phone by
installing and charging the battery, installing the micro SIM
card and optional memory card, and setting up your voice
mail.
Before using your device for the first time, you’ll need to
install and charge the battery and install the micro SIM card.
The micro SIM card is loaded with your subscription details,
such as your PIN, available optional services, and many other
features. If desired, you can also install an SD card to store
media for use with your device.
Understanding this User Manual
The sections of this manual generally follow the features of
your phone. A robust index for features begins on page 349.
Also included is important safety information that you should
know before using your phone. This information is available
near the back of the guide, beginning on page 312.
This manual provides navigation instructions according to
the default display settings. If you select other settings,
navigation may be different.
Unless otherwise specified, all instructions in this manual
assume you are starting from the Home screen and using the
available keys.
Note: Instructions in this manual are based on default settings,
and may vary from your device, depending on the
software version on your device, and any changes to the
device’s Settings.
Unless stated otherwise, instructions in this User Manual
start with the device unlocked, at the Home screen.
All screen images in this manual are simulated. Actual
displays may vary, depending on the software version of
your device and any changes to the device’s Settings.

Getting Started 8
Special Text
Throughout this manual, you’ll find text that is set apart from
the rest. These are intended to point out important
information, share quick methods for activating features, to
define terms, and more. The definitions for these methods
are as follows:
• Notes : Presents alternative options for the current feature, menu,
or sub-menu.
• Tips : Provides quick or innovative methods, or useful shortcuts.
• Important : Points out important information about the current
feature that could affect performance.
• Warning : Brings to your attention important information to
prevent loss of data or functionality, or even prevent damage to
your phone.
Text Conventions
This manual provides condensed information about how to
use your phone. To make this possible, the following text
conventions are used to represent often-used steps:
Example: From the Home screen, press ( Menu ) ➔
Settings ➔ Connections tab ➔ Bluetooth .
➔ Arrows are used to represent the sequence of
selecting successive options in longer, or
repetitive, procedures.

9
Removing the Battery Cover
The battery, micro SIM card and SD card are installed under
the battery cover.
Important! Before removing or replacing the battery cover,
make sure the device is switched off. To turn the
device off, hold down the key until the
power-off image displays, then tap Power off .
Caution! Do not bend or twist the back cover excessively
during installation or removal. Doing so may damage
the cover.
To remove the battery cover:
1. Hold the device firmly and locate the cover release
latch (1).
2. Place your fingernail in the opening (2) and firmly
“pop” the cover off the device (similar to a soda can).
Release Latch

Getting Started 10
Installing and Removing the SIM card
This device uses a different type of SIM card called a “micro
SIM”. Other larger SIM cards will not function or fit within this
slot.
SIM Card Overview
Important! Before removing or replacing the battery cover,
make sure the device is switched off. To turn the
device off, hold down the key until the
power-off image displays, then tap Power off .
The micro SIM card is loaded with your subscription details
such as your telephone number, PIN, available optional
services, and many other features.
Important! The micro SIM card and its information can be
easily damaged by scratching or bending, so be
careful when handling, inserting, or removing the
card. Keep all SIM cards out of reach of small
children.
Some features on your device (such as Wi-Fi Calling) can be
unlocked by using the new micro SIM card.
To use this new micro SIM card, call or contact T-Mobile
customer service for more information.
This card contains the necessary information for identifying
and authenticating the user to the IMS (IP Multimedia
Subsystem).
To install the SIM card:
1. Carefully slide the micro SIM card into the SIM card
socket until it clicks into place.
Micro SIM card

11
2. Make sure that the card’s gold contacts face into the
phone and that the upper-left angled corner of the card
is positioned as shown.
To remove the micro SIM card:
1. Remove the battery cover.
2. Carefully place your fingernail into the end of the micro
SIM slot and push the card slightly out.
3. Carefully slide the card out of the micro SIM card
socket.
Note: If the card is not inserted correctly, the device will not
detect it and no service will be available. If this happens,
turn off the device, remove the card, and reinstall the
card in the correct orientation.
Installing the microSD Memory Card
Your device supports an optional (external) microSD™
memory cards for storage of media such as music, pictures,
video and other files. The SD card is designed for use with
this mobile device and other devices.
Note: This device supports a memory card of up to a 64GB.
1. Remove the battery cover.
2. Locate the microSD card slot on the inside of the
device.
3. Orient the card with the gold strips facing down.
4. Carefully slide the microSD card into the card socket
until it clicks into place.
Important! Be sure to align the gold contact pins on the card
with the device’s contact pins.
Note: MicroSD cards should be formatted within the Storage
menu. Using an older or slow microSD card can affect
camera performance, especially for video recording.

Getting Started 12
To remove the microSD Memory Card:
1. Remove the battery cover.
2. Firmly press the card into the slot and release it. The
card should pop partially out of the slot.
3. Remove the card from the slot.
4. Replace the battery cover.
Installing the Battery
Before using your device for the first time, install the battery
and charge it fully.
Important! Before removing or replacing the battery cover,
make sure the device is switched off. To turn the
device off, hold down the key until the
power-off image displays, then tap Power off .
To install the battery:
1. Slide the battery into the compartment (1) so that the
tabs on the end align with the slots at the bottom of the
phone, making sure the connectors align.
2. Gently press down to secure the battery (2).
Micro SD card
Installing Battery

13
To remove the battery:
 Grip the battery at the top end and lift it up and out of
the battery compartment.
Replacing the Battery Cover
 Position the battery cover over the battery
compartment and press down until you hear a click.
Caution! When replacing the battery cover, do not apply
pressure to the screen (“squeeze”) as this can
damage the screen.
Charging the Battery
Your device is powered by a rechargeable Li-ion battery. A
wall charger, which is used for charging the battery, is
included with your device. Use only approved batteries and
chargers. Ask your local Samsung dealer for further details.
Before using your device for the first time, you must fully
charge the battery.
Note: Verify that the battery is installed prior to connecting the
wall charger. If both the wall charger is connected and
the battery is not installed, the handset will power cycle
continuously and prevent proper operation. Failure to
unplug the wall charger before you remove the battery,
can cause the device to become damaged.
Important! It is recommended you fully charge the battery
before using your device for the first time.
1. Connect the USB cable to the charging head.
Charging Head
USB Cable