Samsung Galaxy S4 Operating manual

Important Information for the
for the Samsung Galaxy STM 4
Important Safety Information – page 8
Manufacturer’s Warranty – page 52
General Terms and Conditions of Service – page 77
Important Message From Sprint – page 121
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Intellectual Property
All Intellectual Property, as defined below,
owned by or which is otherwise the property of
Samsung or its respective suppliers relating to
the SAMSUNG Phone, including but not limited
to, accessories, parts, or software relating there
to (the “Phone System”), is proprietary to
Samsung and protected under federal laws,
state laws, and international treaty provisions.
Intellectual Property includes, but is not limited
to, inventions (patentable or unpatentable),
patents, trade secrets, copyrights, software,
computer programs, and related
documentation and other works of authorship.
You may not infringe or otherwise violate the
rights secured by the Intellectual Property.
Moreover, you agree that you will not (and will
not attempt to) modify, prepare derivative works
of, reverse engineer, decompile, disassemble,
or otherwise attempt to create source code from
the software. No title to or ownership in the
Intellectual Property is transferred to you. All
applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product
incorporate source code covered under GNU
General Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL
License, BSD License and other open source
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licenses. To obtain the source code covered
under the open source licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of
Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG MAKES
NO EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT, INCLUDING BUT NOT LIMITED
TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE
DESIGN, CONDITION OR QUALITY OF THE
PRODUCT; THE PERFORMANCE OF THE
PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE OF
THE PRODUCT WITH THE REQUIREMENTS
OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO. NOTHING
CONTAINED IN THE INSTRUCTION MANUAL
SHALL BE CONSTRUED TO CREATE AN
EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE OR
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USE OF THE PRODUCT OR ARISING FROM
THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY.
YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS
CUSTOM OS.
SAFE™ (Samsung Approved For
Enterprise)
SAFE™: "SAFE™" (Samsung for Enterprise) is a
mark for a Samsung device which has been
tested against Samsung's own internal criteria
for interoperability with certain third party
security-related solutions for MDM and VPN.
The testing includes field testing with local
network connection and menu tree testing
which tests functionality of the solutions in
conjunction with the Samsung device. During
the testing, the device is tested with the security
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solutions to see if the solutions work with the
device as described by the third party security
solution providers. The testing, for example,
includes field testing with local network
connection and menu tree testing which tests
functionality of the solutions in conjunction with
the Samsung device. For more information
about Samsung's SAFE™ program, please refer
to www.samsung.com/us/safe.
Disclaimer of Warranties: EXCEPT AS
OTHERWISE PROVIDED IN THEIR STANDARD
END USER LICENSE AND WARRANTY, TO
THE FULL EXTENT PERMITTED BY LAW
SAMSUNG ELECTRONICS CO., LTD.,
SAMSUNG TELECOMMUNICATIONS
AMERICA, LLC, AND THEIR AFFILIATES
(COLLECTIVELY REFERRED TO HEREIN AS
THE "SAMSUNG ENTITIES") EXPRESSLY
DISCLAIM ANY AND ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
INTEROPERABILITY OR NON-INFRINGEMENT,
WITH RESPECT TO INFORMATION
TECHNOLOGY SECURITY PROTECTION,
SAFE™ DEVICES AND APPLICATIONS TESTED
WITH SAFE™ DEVICES. IN NO EVENT SHALL
THE SAMSUNG ENTITIES BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, OR CONSEQUENTIAL DAMAGES
OF ANY KIND WHATSOEVER WITH RESPECT
TO INFORMATION TECHNOLOGY SECURITY
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PROTECTION, SAFE™ DEVICES OR
APPLICATIONS TESTED WITH SAFE™
DEVICES. In addition, information technology
security protection will be affected by features or
functionality associated with, among other
things the e-mail platform, master data
management, and virtual private network
solutions selected by the software provider,
solution provider or user. Choice of an e-mail,
master data management, and virtual private
network solution is at the sole discretion of the
software provider, solution provider or user and
any associated effect on information technology
security protection is solely the responsibility of
the software provider, solution provider or user.
For complete statement of limited warranty,
please refer to www.samsung.com/us/safe,
available on the web and where Samsung
smartphone and Galaxy Tab™ devices are sold.
[101212]
Samsung Telecommunications America
(STA), LLC
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
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©2013 Samsung Telecommunications
America, LLC. Samsung is a registered
trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung
Mobile Device?
For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support
Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: [phone].HELP (4357)
Internet Address:
http://www.samsung.com
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8 Important Safety Information
This device is capable of operating in Wi-Fi
™
mode in the 2.4 and 5 GHz bands. The FCC
requires that devices operating within 5.15-
5.25 GHz may only be used indoors, not
outside, in order to avoid interference with
Mobile Satellite Services (MSS). Therefore, this
device is restricted from being used outdoors
when operating in frequencies between 5.15-
5.25 GHz.
This section outlines the safety precautions
associated with using your phone. The terms
“mobile device” or “cell phone” are used in this
section to refer to your phone. Read this
information before using your mobile device.
Exposure to Radio Frequency (RF) Signals
The U.S. Food and Drug Administration (FDA)
has published information for consumers
relating to Radio Frequency (RF) exposure from
wireless phones. The FDA publication includes
the following information:
Do cell phones pose a health hazard?
Many people are concerned that cell phone
radiation will cause cancer or other serious
health hazards. The weight of scientific
Important Safety
Information
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Important Safety Information 9
evidence has not linked cell phones with any
health problems.
Cell phones emit low levels of Radio Frequency
(RF) energy. Over the past 15 years, scientists
have conducted hundreds of studies looking at
the biological effects of the radio frequency
energy emitted by cell phones. While some
researchers have reported biological changes
associated with RF energy, these studies have
failed to be replicated. The majority of studies
published have failed to show an association
between exposure to radio frequency from a
cell phone and health problems.
The low levels of RF cell phones emit while in
use are in the microwave frequency range. They
also emit RF at substantially reduced time
intervals when in the stand-by mode. Whereas
high levels of RF can produce health effects (by
heating tissue), exposure to low level RF that
does not produce heating effects causes no
known adverse health effects.
The biological effects of radio frequency energy
should not be confused with the effects from
other types of electromagnetic energy.
Very high levels of electromagnetic energy,
such as is found in X-rays and gamma rays,
can ionize biological tissues. Ionization is a
process where electrons are stripped away from
their normal locations in atoms and molecules.
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10 Important Safety Information
It can permanently damage biological tissues
including DNA, the genetic material.
The energy levels associated with radio
frequency energy, including both radio waves
and microwaves, are not great enough to cause
ionization of atoms and molecules. Therefore,
RF energy is a type of non-ionizing radiation.
Other types of non-ionizing radiation include
visible light, infrared radiation (heat), and other
forms of electromagnetic radiation with relatively
low frequencies.
While RF energy does not ionize particles, large
amounts can increase body temperatures and
cause tissue damage. Two areas of the body,
the eyes and the testes, are particularly
vulnerable to RF heating because there is
relatively little blood flow in them to carry away
excess heat.
Research Results to Date: Is there a connection
between RF and certain health problems?
The results of most studies conducted to date
say no. In addition, attempts to replicate and
confirm the few studies that have shown a
connection have failed.
The scientific community at large therefore
believes that the weight of scientific evidence
does not show an association between
exposure to Radio Frequency (RF) from cell
phones and adverse health outcomes. Still the
scientific community has supported additional
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