Samsung Galaxy S4 User manual

User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
(Sprint UG template version 13a)
SPT_L720_MR5_KitKat_UG_Eng_NA1_TE_022514_F4

Table of Contents
Get Started ....................................................................................................................................1
Your Phone at a Glance ........................................................................................................1
Set Up Your Phone................................................................................................................1
Activate Your Phone..............................................................................................................2
Complete the Setup...............................................................................................................3
Set Up Voicemail...................................................................................................................4
Sprint Account Information and Help.....................................................................................5
Sprint Account Passwords .............................................................................................5
Manage Your Account....................................................................................................6
Sprint Support Services..................................................................................................7
Phone Basics................................................................................................................................8
Your Phone’s Layout .............................................................................................................8
Key Functions.................................................................................................................8
Turn Your Phone On and Off...............................................................................................10
Turn Your Screen On and Off..............................................................................................10
Features...............................................................................................................................11
Motions and Gestures..................................................................................................11
Smart Screen ...............................................................................................................12
Air View........................................................................................................................13
Voice Control................................................................................................................13
Multi Window................................................................................................................14
Touchscreen Navigation......................................................................................................15
Your Home Screen..............................................................................................................20
Create Shortcuts ..........................................................................................................20
Add and Remove Primary Shortcuts............................................................................21
Add and Remove Widgets............................................................................................22
Extended Home Screens .............................................................................................22
Recent Applications......................................................................................................22
Status Bar............................................................................................................................23
Enter Text............................................................................................................................24
TOC i

Text Input Methods.......................................................................................................24
Google Voice Typing....................................................................................................25
Samsung Keyboard......................................................................................................26
Swype...........................................................................................................................26
Tips for Editing Text .....................................................................................................27
Phone Calls.................................................................................................................................28
Make Phone Calls................................................................................................................28
Call Using the Keypad..................................................................................................28
Call from Logs..............................................................................................................28
Call from Contacts........................................................................................................29
Call a Number in a Text Message................................................................................29
Call a Number in an Email Message............................................................................29
Call Emergency Numbers ............................................................................................30
Receive Phone Calls ...........................................................................................................30
Answer an Incoming Call..............................................................................................30
Mute the Ringing Sound...............................................................................................30
Reject an Incoming Call ...............................................................................................31
Reject a Call with a Text Message...............................................................................31
Phone Call Options..............................................................................................................31
Dialing Options.............................................................................................................31
Caller ID .......................................................................................................................32
Call Waiting..................................................................................................................32
3-Way Calling...............................................................................................................32
Call Forwarding............................................................................................................33
In-Call Options..............................................................................................................33
Speed Dials..................................................................................................................34
Voicemail.............................................................................................................................36
Set Up Voicemail..........................................................................................................36
Retrieve Your Voicemail Messages .............................................................................36
Voicemail Notification...................................................................................................37
Visual Voicemail ..................................................................................................................37
Logs.....................................................................................................................................38
View Logs.....................................................................................................................38
TOC ii

Logs Options................................................................................................................38
Clear Logs....................................................................................................................38
Contacts......................................................................................................................................39
Get Started With Contacts...................................................................................................39
Access Contacts...........................................................................................................39
Contacts Options..........................................................................................................40
Add a Contact......................................................................................................................40
Save a Phone Number ........................................................................................................41
Edit a Contact......................................................................................................................42
Add or Edit Information for a Contact...........................................................................42
Assign a Picture to a Contact.......................................................................................42
Assign a Ringtone to a Contact....................................................................................43
Link a Contact ..............................................................................................................43
Delete a Contact...........................................................................................................43
Add Entries to Your Favorites..............................................................................................43
Create Groups.....................................................................................................................44
Share a Contact...................................................................................................................45
Accounts and Messaging............................................................................................................46
Google Account...................................................................................................................46
Create a Google Account.............................................................................................46
Sign In to Your Google Account...................................................................................47
Access Gmail ...............................................................................................................47
Send a Gmail Message................................................................................................47
Read and Reply to Gmail Messages............................................................................48
Samsung Account................................................................................................................48
Email....................................................................................................................................49
Add an Email Account..................................................................................................49
Add a Microsoft Exchange ActiveSync Account...........................................................49
Compose and Send Email............................................................................................50
Reply or Forward Email................................................................................................51
Manage Your Email Inbox............................................................................................51
Edit Email Settings.......................................................................................................53
Delete an Email Account..............................................................................................56
TOC iii

Text and Multimedia Messaging..........................................................................................56
Send a Text Message (SMS).......................................................................................56
Send a Multimedia Message (MMS)............................................................................57
Save and Resume a Draft Message ............................................................................58
New Messages Notification..........................................................................................58
Managing Message Conversations..............................................................................58
Text and MMS Settings................................................................................................60
Social Networking Accounts................................................................................................62
YouTube.......................................................................................................................63
Google+........................................................................................................................64
Hangouts......................................................................................................................64
Apps and Entertainment .............................................................................................................65
DivX.....................................................................................................................................65
DivX Legal Information.................................................................................................65
Locate Your VOD Registration Number.......................................................................65
Register Your DivX Device for VOD Playback of Purchased Movies...........................65
Google Play Store................................................................................................................66
Find and Install an App.................................................................................................66
Create a Google Wallet Account..................................................................................67
Open an Installed App..................................................................................................67
Uninstall an App...........................................................................................................68
Navigation............................................................................................................................68
Google Maps................................................................................................................68
Scout™.........................................................................................................................68
Samsung Apps ....................................................................................................................69
Music Apps..........................................................................................................................69
Google Play Music .......................................................................................................69
Music............................................................................................................................69
Sprint Music Plus.................................................................................................................72
Google Play Movies & TV....................................................................................................73
Google Play Books..............................................................................................................73
Google Play Games.............................................................................................................73
Google Play Newsstand ......................................................................................................74
TOC iv

Group Play...........................................................................................................................74
Sprint Zone..........................................................................................................................75
Sprint TV & Movies..............................................................................................................76
Samsung Link......................................................................................................................77
Configure Samsung Link Settings................................................................................78
Use Samsung Link to Share Media with Another Device.............................................78
CBS Sports..........................................................................................................................79
BaconReader.......................................................................................................................79
1Weather.............................................................................................................................79
TripAdvisor...........................................................................................................................79
Web and Data.............................................................................................................................80
Wi-Fi ....................................................................................................................................80
Turn Wi-Fi On and Connect to a Wireless Network .....................................................80
Connect to a Different Wi-Fi Network...........................................................................81
Data Services (Sprint 3G and 4G).......................................................................................81
Your Data Services User Name...................................................................................82
Launch the Browser .....................................................................................................82
4G Services.........................................................................................................................82
Virtual Private Networks (VPN)............................................................................................83
Prepare Your Phone for VPN Connection....................................................................83
Add a VPN....................................................................................................................84
Connect to a VPN.........................................................................................................84
Disconnect from a VPN................................................................................................84
Chrome................................................................................................................................85
Internet ................................................................................................................................85
Pictures and Video......................................................................................................................86
Camera................................................................................................................................86
Open the Camera.........................................................................................................86
Take a Picture..............................................................................................................87
Record Videos..............................................................................................................88
Camera Options...........................................................................................................88
Quick Camera Settings ................................................................................................89
Advanced Camera Settings..........................................................................................90
TOC v

Gallery .................................................................................................................................92
View Photos and Videos ..............................................................................................93
Zoom In or Out on a Photo...........................................................................................94
Working with Photos.....................................................................................................94
Share Photos and Videos.............................................................................................95
Photos .................................................................................................................................99
Samsung Hub......................................................................................................................99
Use Samsung Hub.....................................................................................................100
WatchON...........................................................................................................................101
Optical Reader...................................................................................................................102
Story Album.......................................................................................................................102
Flipboard............................................................................................................................103
Video .................................................................................................................................103
Tools and Calendar...................................................................................................................104
Google Now.......................................................................................................................104
S Health.............................................................................................................................104
S Translator.......................................................................................................................104
Polaris Office 5 ..................................................................................................................104
Lumen Toolbar...................................................................................................................105
Calendar............................................................................................................................105
Add an Event to the Calendar....................................................................................105
Event Alerts................................................................................................................107
View Events................................................................................................................107
Erase Events..............................................................................................................108
Clock..................................................................................................................................109
Calculator...........................................................................................................................110
S Memo .............................................................................................................................110
My Files .............................................................................................................................112
Dropbox.............................................................................................................................112
Download the Desktop Application.............................................................................113
Accessing Dropbox on Your Device...........................................................................113
Manually Uploading a Picture to Dropbox..................................................................113
Google Search...................................................................................................................113
TOC vi

Help ...................................................................................................................................114
Lookout Security................................................................................................................114
Voice Services...................................................................................................................114
S Voice.......................................................................................................................114
Voice Recorder...........................................................................................................115
Bluetooth ...........................................................................................................................116
Turn Bluetooth On or Off............................................................................................116
The Bluetooth Settings Menu.....................................................................................116
Connect a Bluetooth Headset or Car Kit....................................................................116
Reconnect a Headset or Car Kit.................................................................................117
Disconnect or Unpair from a Bluetooth Device ..........................................................117
Send Information Using Bluetooth..............................................................................118
Receive Information Using Bluetooth.........................................................................119
microSD Card....................................................................................................................120
Remove a microSD Card ...........................................................................................120
View microSD Card Memory......................................................................................120
Format a microSD Card .............................................................................................121
Unmount a microSD Card..........................................................................................121
Transfer Files Between Your Phone and a Computer.......................................................121
System Updates ................................................................................................................122
Before Updating Your Firmware.................................................................................122
Update Your Phone....................................................................................................123
Sprint Worldwide Wireless Service...........................................................................................124
Activate Sprint Worldwide Service on Your Account.........................................................124
Your SIM Card...................................................................................................................124
Enable Global Roaming Mode...........................................................................................125
Make and Receive Worldwide Calls..................................................................................125
Sprint International Voicemail Service...............................................................................126
Set Up Your Voicemail Access Number for International Use ...................................127
Access Your Voicemail Internationally.......................................................................127
International Voicemail Troubleshooting....................................................................128
International Data Roaming...............................................................................................128
Get Started With Sprint Worldwide Data Services.....................................................128
TOC vii

Access Email and Data Services Internationally on GSM/UMTS Networks...............128
Access Email and Data Services on Internationally on CDMA Networks...................129
International Roaming Status Messages...........................................................................129
Contact Sprint for Assistance with International Service...................................................130
Settings.....................................................................................................................................132
Wi-Fi Settings ....................................................................................................................132
Turn Wi-Fi On or Off...................................................................................................132
Configure Wi-Fi Settings ............................................................................................133
Other Wi-Fi Settings...................................................................................................133
Wi-Fi Direct.................................................................................................................134
Hotspot Settings ................................................................................................................135
Turn Hotspot On or Off...............................................................................................135
Configure Hotspot ......................................................................................................135
Allowed Devices.........................................................................................................136
Bluetooth Settings..............................................................................................................136
Turn Bluetooth On or Off............................................................................................136
Configure Bluetooth Settings......................................................................................137
Data Usage Settings..........................................................................................................138
More Networks Settings.....................................................................................................139
Airplane Mode............................................................................................................139
Default Messaging App..............................................................................................139
Printing.......................................................................................................................139
Mobile Networks.........................................................................................................140
Tethering....................................................................................................................140
VPN............................................................................................................................141
Roaming.....................................................................................................................141
NFC Settings .....................................................................................................................142
Turn NFC On or Off....................................................................................................142
Android Beam.............................................................................................................142
Tap and Pay...............................................................................................................142
S Beam Settings................................................................................................................143
Turn S Beam On or Off ..............................................................................................143
Nearby Devices Settings ...................................................................................................143
TOC viii

Screen Mirroring Settings..................................................................................................144
Lock Screen Settings.........................................................................................................144
Screen Lock ...............................................................................................................144
Set a Swipe Screen Lock...........................................................................................144
Set a Face Screen Lock.............................................................................................146
Set a Face and Voice Screen Lock............................................................................147
Set a Pattern Screen Lock .........................................................................................148
Set a PIN Screen Lock...............................................................................................149
Set a Password Screen Lock.....................................................................................150
Display Settings.................................................................................................................
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151
Wallpaper 151
Notification Panel 151
Multi Window 152
Screen Mode 152
Reading Mode 152
Brightness 153
Auto Rotate Screen 153
Screen Timeout 153
Daydream 153
Font Style 154
Font Size 154
Touch Key Light Duration 154
Show Battery Percentage 155
Edit After Screen Capture 155
Auto Adjust Screen Tone 155
Auto-Adjust Touch Sensitivity 155
LED Indicator Settings 156
Sound Settings 156
Volume 156
Vibration Intensity 157
Ringtones 157
Vibrations 157
Default Notification Sound 158
TOC ix

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158
Dialing Keypad Tone 158
Touch Sounds 158
Screen Lock Sound 158
Haptic Feedback 159
Emergency Tone 159
Samsung Applications Sound Settings 159
Samsung Keyboard Sound Settings 162
HDMI Audio Output 162
Adapt Sound 162
Home Screen Mode Settings 163
Call Settings 163
Call Rejection 163
Set Up Call Rejection Messages 164
Answering/Ending Calls164
Turn Off Screen During Calls 164
Call Alerts 165
Call Accessories 165
Ringtones and Keypad Tones 166
Personalize Call Sound 166
Noise Reduction 167
Increase Volume In Pocket 167
US Dialing 167
International Dialing 167
TTY Mode 168
DTMF Tones 168
Voicemail Settings 168
Voice Privacy 168
Blocking Mode Settings 169
Hands-Free Mode Settings 170
Power Saving Mode Settings 170
Accessory Settings 171
Accessibility Settings 171
TOC x

Language and Input Settings 174.............................................................................................
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Choose a Default Language 174
Set a Default Input Method 174
Samsung Keyboard Settings 174
Swype Settings 176
Google Voice Typing Settings 178
Voice Search Settings 178
Text-to-speech Options 179
Pointer Speed 179
Motions and Gestures Settings 180
Smart Screen Settings.......................... ............................................................................181
Smart Stay..................................................................................................................181
Smart Rotation ...........................................................................................................181
Smart Pause...............................................................................................................182
Smart Scroll................................................................................................................182
Air View Settings................................................................................................................182
Voice Control Settings.......................................................................................................183
Accounts Settings..............................................................................................................183
Add an Account..........................................................................................................183
Backup Options..........................................................................................................184
Location Settings...............................................................................................................184
Security Settings................................................................................................................186
Encryption ..................................................................................................................186
Passwords..................................................................................................................186
Device Administration.................................................................................................186
Security Update Service.............................................................................................187
Credential Storage .....................................................................................................187
Application Manager Settings............................................................................................188
Default Applications Settings.............................................................................................188
Battery Settings .................................................................................................................188
Storage Settings................................................................................................................189
Date and Time Settings.....................................................................................................189
Activate This Device..........................................................................................................190
TOC xi

System Update Settings....................................................................................................
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190
About Device Settings 191
Index 192
TOC xii

Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on
the phone, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Get Started 1

2. Plug the USB cable into the Charger/Accessory Jack on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging
Head into an electrical outlet to charge your battery. Fully charging a battery may take
up to three hours.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal,
run the setup application, set up voicemail, and make a call. You should fully charge the battery
as soon as possible.
4. Press and hold the Power/Lock Key to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
●If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
Get Started 2

●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727.
Note: Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the
Welcome screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has
been activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice
and tap I Agree to use Sprint Connections Optimizer, or tap Settings and uncheck option if you
do not wish to use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the onscreen instructions to complete setup for each
topic. Tap Next, or the right arrow, to move through the steps. You can skip topics to
continue to the next one.
Language: Choose the default language for your phone’s operation, and then tap
Next.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data
services. Tap a Wi-Fi access point, or tap Next to continue setup using your phone’s
connection to the network.
Date and time: By default, your phone uses the date and time provided by the
wireless network. Configure options, or tap Next to use the defaults and continue.
Get Started 3

Samsung account: Your Samsung account is used with some apps and features.
Tap Sign in to sign in to your Samsung account, or tap Create new account to sign
up for a new Samsung account.
Got Google?: Complete the steps to sign in to your current Google account, or sign
up for a new Google account right from your phone.
• Yes: Enter your Gmail address and password and tap the right arrow to sign in to
your current Google account.
• No: Tap Get an account, and then follow the instructions to sign up for a new
Google account, or tap Not now to continue without setting up a Google account
on your phone. You can always set up a Google account later. Tap the right
arrow to move to the next screen.
Google and your location: Select Google location options, and then tap the right
arrow to continue.
This phone belongs to: Enter your First and Last name, and then tap the right
arrow to continue.
Dropbox: Dropbox allows you to save your photos and videos to associated
computers and to a Web-based storage area. Tap Create account or Sign in, or tap
Next to skip the step and continue.
Learn about key features: Tap features to view details, and tap the ON/OFF switch
to turn the feature On or Off.
Device name: Your device name is how you and other devices identify your device,
such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different
name, tap the field and enter a name.
2. Tap Finish to complete setup. Follow the onscreen instructions to learn about basic
touch/tap navigation.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press Home and tap Phone.
If your screen is locked, press the Power/Lock Key to turn on the display and then
swipe your screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold to dial your voicemail number.
Get Started 4

3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone
who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now! to get
started.) If you are not the account owner (if someone else receives the bill for your Sprint
service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Get Started 5

Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.
●Purchase accessories.
●Shop for the latest Sprint phones.
●View available Sprint service plans and options.
●Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press and then tap Phone.
2. Do any of the following:
Tap to make a payment.
Tap to access Sprint Zone and a summary of your Sprint
service plan or to get answers to other questions.
Note: You can also access Sprint Zone app from your device. Press and then tap
Apps > Sprint Zone.
Get Started 6

Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■Press Home and tap Phone, and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■Press Home and tap Phone, and then tap .
For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 7