Samsung Galaxy S8 User manual

Available applications and services are subject to change at any time.
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
Sprint User Guide
A downloadable, printable guide to your Samsung Galaxy
S8/S8+ and its features.
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Table of Contents
GETTING STARTED 1
Introduction 2
AbouttheUserGuide 2
SpecialFeatures 2
SET UP YOUR DEVICE 4
Assemble Your Device 5
InstalltheSIMCardandaMemoryCard 5
ChargetheBattery 6
WhentoChargetheBattery 7
Micro-USBConnector 7
ReverseCharging 8
StartUsingYourDevice 8
DeviceSetup 9
UsetheSetupWizard 9
GoogleAccount 9
FactoryResetProtection 9
SamsungAccount 10
AddanEmailAccount 10
ActivateYourPhone 11
VoicemailSetup 11
TransferDatafromYourOldDevice 12
TransferFilesBetweenYourPhoneandaComputer 12
Learn About Your Device 14
YourPhone’sLayout 14
HomeScreenandApplications(Apps)List 15
HomeScreenBasics 17
CustomizeYourHomeScreen 17
StatusBar 20
NotificationPanel 21
Bixby 22
Navigation 23
EnterText 25
SamsungKeyboard 25

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UseSamsungVoiceInput 26
FaceRecognition 27
FingerprintScanner 27
IrisScanner 28
MultiWindow 30
EmergencyMode 31
EdgeScreen 33
APPS 37
Using Apps 38
AppsBasics 38
AccessApps 38
AddanAppsShortcut 38
DownloadandInstallNewApps 38
UninstallApps 38
OrganizeApps 39
ApplicationsSettings 40
Calculator 41
Calendar 42
CalendarView 42
CreateanEvent 43
ViewCalendarEvents 43
ShareanEvent 43
DeleteanEvent 43
CreateaTask 44
DeleteaTask 44
CalendarSettings 44
AddCalendars 44
SyncCalendars 45
CameraandVideo 45
CameraOverview 45
CameraShortcut 46
TakePictures 46
RecordVideos 47
VideoEnhancer 48
ConfigureShootingMode 48
CameraSettings 49

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Clock 50
Alarm 50
WorldClock 51
Stopwatch 52
Timer 52
Contacts 53
AddaContact 53
ViewContacts 55
EditaContact 55
DeleteContacts 55
Favorites 55
LinkorUnlinkContacts 56
Groups 57
ShareaContact 58
ImportContacts 59
BackUpContacts 60
ContactsSettings 60
Email 60
SetUpanEmailAccount 60
AddanEmailAccount 61
AddanExchangeActiveSyncAccount 62
CreateandSendanEmail 62
OpenEmailMessages 63
ManageYourInbox 63
DeleteanEmailAccount 65
EmailSettings 65
GalaxyApps 65
Gallery 66
ViewPicturesandVideos 66
EditPicturesandVideos 67
SharePicturesandVideos 69
DeletePicturesandVideos 69
TakeaScreenshot 70
GoogleApps 70
Chrome 70
Drive 70

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Duo 71
Gmail 71
Google 71
Maps 71
Photos 71
PlayMovies&TV 72
PlayMusic 72
PlayStore 72
YouTube 72
Internet 72
UsetheBrowser 73
AddaBookmark 73
ViewBrowserHistory 74
OpenNewBrowserTabs 74
SecretMode 75
BrowserSettings 75
Messages 75
SendaTextMessage 76
SendaMultimediaMessage(MMS) 76
SaveandResumeaDraftMessage 78
NewMessagesNotification 78
ManageMessageConversations 78
MyFiles 81
SamsungConnect 82
SamsungGear 83
SamsungHealth 83
BeforeYouStartExercising 83
SamsungNotes 84
ComposeaNote 84
EditNotes 85
BrowseNotes 85
NotesOptions 85
SamsungPay 86
SetUpSamsungPay 86
SimplePay 86
UseSamsungPay 87

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UseGiftCardswithSamsungPay 87
SecureYourInformation 87
Samsung+ 87
SecureFolder 88
SprintApps 88
1Weather 88
AAA 88
AmazonKindle 88
AmazonMusic 88
AmazonShopping 88
AppSpotlight 89
Audiobooks 89
CallerID 89
Facebook 89
Instagram 89
Lookout 89
Messenger 89
NextRadio 90
PrimePhotos 90
PrimeVideo 90
SecureWi-Fi 90
SprintFamilyLocator 90
SprintMusicPlus 90
SprintSpot 90
SprintWorldwide 91
TechExpert 91
Uber 91
VoicemailApp 91
Phone 92
MakePhoneCalls 92
CallUsingthePhoneDialer 92
CallEmergencyNumbers 93
PlaceaCallfromContacts 93
CallfromCallLog 94
AnswerPhoneCalls 94
In-CallScreenOperations 95

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VisualVoicemail 96
SetUpVisualVoicemail 96
ReviewVisualVoicemail 97
VisualVoicemailOptions 97
VisualVoicemailSettings 98
OptionalCallingServices 99
Wi-FiCalling 99
CallerIDBlocking 100
TTYMode 100
CallSettings 101
CallForwarding 102
ConferenceCalling 103
CallWaiting 103
SETTINGS 105
Connections Settings 106
HowtoUseSettings 106
Wi-Fi 106
TurnWi-FiOnandConnecttoaWirelessNetwork 106
DisconnectWi-Fi 107
Wi-FiSettingsMenu 107
Wi-FiDirect 109
Bluetooth 110
EnabletheBluetoothFeature 110
PairBluetoothDevices 111
SendInformationUsingBluetooth 112
PhoneVisibility 114
DataUsageSettings 114
AirplaneMode 115
NFCandPaymentSettings 116
EnableNFC 116
AndroidBeam 116
TapandPay 116
HotspotandTethering 117
Hotspot 117
Wi-FiSharing 118
Tethering 119

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MobileNetworksSettings 119
Location 120
NearbyDeviceScanning 121
Printing 121
MirrorLink 122
VirtualPrivateNetworks(VPN) 122
Ethernet 124
DataServicesGeneralInformation(4GLTEand3GNetworks) 124
Device Settings 127
SoundsandVibrationSettings 127
SoundMode 127
Vibrations 127
Volume 128
Ringtone 129
NotificationSounds 129
DoNotDisturb 130
SystemSounds 131
SoundQualityandEffects 131
SeparateAppSound 132
Notifications 132
DisplaySettings 133
ScreenBrightness 133
BlueLightFilter 133
ScreenMode 133
ScreenResolution 134
ScreenZoomandFont 134
FullScreenApps 134
EasyMode 135
IconFrames 135
LEDIndicator 135
StatusBarSettings 136
NavigationBarSettings 136
ScreenTimeout 136
KeepScreenTurnedOff 137
ScreenSaver 137
SmartStay 137

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One-HandedMode 137
WallpapersandThemes 138
Wallpapers 138
Themes 138
Icons 138
AlwaysOnDisplays(AODs) 139
DeviceMaintenance 139
QuickOptimization 139
Battery 139
PerformanceMode 140
Storage 140
Memory 142
System Settings 143
LanguageandInput 143
DateandTime 144
ReportDiagnosticInformation 144
Reset 144
ResetSettings 144
ResetNetworkSettings 144
FactoryDataReset 145
AutoRestart 145
SystemUpdates 146
LockScreenandSecurity 147
SetaScreenLock 147
LockScreenandAODSettings 148
SamsungPass 148
UnknownSources 148
SecureFolderSettings 149
SecureStartup 149
EncryptSDCard 149
SetUpSIMCardLock 149
ViewPasswords 150
SecurityUpdateService 150
PhoneAdministration 150
CredentialStorage 150
AdvancedSecuritySettings 151

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Accounts 151
SamsungCloud 151
AccountsSettings 152
BackupandRestore 153
GoogleSettings 154
AccessibilitySettings 155
VisionSettings 155
HearingSettings 156
DexterityandInteractionSettings 156
ConfigureOtherAccessibilitySettings 157
AccessibilityServices 157
OtherSettings 158
Help 158
ManageGameFeatures 158
DeviceAssistanceApp 158
AboutPhone 158
GETTING HELP 161
Additional Resources 162
For Assistance 163
Troubleshooting 163
SprintAccountInformationandHelp 164
SprintAccountPasswords 164
SprintSupportServices 165
SamsungSupport 166
Legal 167
LegalInformation 167
IntellectualProperty 168
DisclaimerofWarranties;ExclusionofLiability 168
SamsungKnox 169
MaintainingWaterandDustResistance 169
RestrictingChildren’sAccesstoYourMobileDevice 170
INDEX 171

Getting Started 1
Getting Started
Learnaboutyourmobiledevicehardware,assemblyprocedures,andhowtogetstartedusingyour
newdevice.

Getting Started Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingtheSamsungGalaxyS8/S8+.Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone’ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone’shomescreen,whichisdisplayedby
tappingHome.Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone’sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras“phone,”“device,”or“handset.”A
microSD™,microSDHC™,ormicroSDXC™cardisreferredtoasan“SDcard”ora“memory
card.”
Special Features
Learnaboutsomeofyourphone’sspecialfeatures,suchasHelloBixby,EdgeScreen,and
enhancedsecurityfeatures.
Hello Bixby
HelloBixbyallowsyoutoquicklysetreminders,createvoicedictation,andsearchandaccess
contentonyourphoneandontheInternet.
Formoreinformation,seeBixby.

Getting Started Introduction 3
Edge Screen
TheEdgescreenprovidesavarietyofusefultoolsfornotifications,informationfeeds,and
timekeeping.
FormoreinformationseeEdgeScreen.
Flexible Security
Useyourface,fingerprint,oriristounlockyourdevice.
Face Recognition
Configurefacialrecognitionsecuritytoaddanextralayerofsecuritywhenusingyourphone.
Formoreinformation,seeFaceRecognition.
Fingerprint Scanner
Useyourfingerprintasanalternativetoenteringpasswordsincertainapps.Youcanalsouseyour
fingerprinttoverifyyouridentitywhenloggingintoyourSamsungaccount.
Formoreinformation,seeFingerprintScanner.
Iris Scanner
Useirisrecognitionasanalternativetoenteringpasswordsincertainapps.Youcanalsouseyour
eyestoverifyyouridentitywhenloggingintoyourSamsungaccount.
Formoreinformation,seeIrisScanner.
Water and Dust Resistance
ThisdeviceisratedIP68usingtheIngressProtectionratingsystem.
Formoreinformation,seeMaintainingWaterandDustResistance.

Set Up Your Device 4
Set Up Your Device
Learnhowtosetupyourdeviceforthefirsttime.

Set Up Your Device Assemble Your Device 5
Assemble Your Device
Thefollowingtopicshelpyoutoassembleyourdevice.
Install the SIM Card and a Memory Card
Whenyousubscribetoacellularnetwork,youareprovidedwithaplug-inSIMcard.During
activation,yourSIMcardisloadedwithyoursubscriptiondetails,suchasyourPersonal
IdentificationNumber(PIN),availableoptionalservices,andotherfeatures.
Warning:PleasebecarefulwhenhandlingtheSIMcardtoavoiddamagingit.KeepallSIMcards
outofreachofsmallchildren.
YoucanalsoinstallanoptionalmicroSD™,microSDHC™,ormicroSDXC™memorycard(not
included)toaddmorememoryspacetoyourdevice.Amemorycardcanbeinstalledatanytime.Itis
notnecessarytoinstallitpriortousingthedevice.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
Caution:ExercisecarewhenusingtheremovaltooltoejecttheinternalSIMcard/Memorycard
tray.
1. InserttheremovaltoolintotheholeontheSIMcard/Memorycardtray,andthenpushuntilthe
traypopsout.
2. PlacetheSIMcardonthetray.
lMakesurethatthecard’sgoldcontactsfacedownintothedeviceandthatthecardis
positionedasshown.
3. Placethememorycardonthetraywiththegoldcontactsfacingdown.
4. SlidetheSIMcard/Memorycardtraybackintotheslot.
Note:YourdeviceisIP68ratedfordustandwaterresistance.Tomaintainthewater-resistantand
dust-resistantfeaturesofyourdevice,makesurethattheSIMcard/Memorycardtrayopeningsare

Set Up Your Device Assemble Your Device 6
maintainedfreeofdustandwater,andthetrayissecurelyinsertedpriortoanyexposuretoliquids.
Formoreinformation,refertoMaintainingWaterandDustResistance.
Charge the Battery
Note:Youshoulddrytheinsideofthechargingportbeforeinsertingapowerconnectortocharge
yourdevice.Ifthechargingportisnotfullydry,yourdevicemayoperateabnormally.Forexample,it
maychargemoreslowlyoroverheat.Formoreinformation,refertoMaintainingWaterandDust
Resistance.
Yourdeviceispoweredbyarechargeable,standardLi-Ionbattery.AUSBcharger(charginghead
andUSBcable)isincludedwiththedeviceforchargingthebatteryfromanystandardoutlet.
Thebatterycomespartiallycharged.Youcanusethedevicewhilecharging.
Note:Forfastestchargingtimes,usetheAdaptiveFastChargerthatcamewithyourdevice.This
chargerprovidesfasterchargingonlywhenconnectedtodevicesthatsupportAdaptiveFast
Charging.
1. InserttheUSBcableintotheUSBcharger/Accessoryport.
Caution:UseonlychargingdevicesandbatteriesapprovedbySamsung.Samsungaccessories
aredesignedforyourdevicetomaximizebatterylife.Usingotheraccessoriesmayinvalidateyour
warrantyandmaycausedamage.
2. ConnecttheUSBcabletothecharginghead,andthenplugthechargingheadintoastandard
outlet.
3. UnplugthechargingheadfromtheoutletandremovetheUSBcablefromthedevicewhen
chargingiscomplete.
Note:ThisdeviceisalsocompatiblewithwirelesschargingdevicesapprovedbySamsung,which
aresoldseparately.

Set Up Your Device Assemble Your Device 7
When to Charge the Battery
Whenthebatteryislowandonlyafewminutesofoperationremain,thedevicesoundsawarning
toneatregularintervals.
Inthiscondition,yourdeviceconservesitsremainingbatterypowerbydimmingthescreen.
Whenthebatterylevelbecomestoolow,thedeviceautomaticallyturnsoff.
Foraquickcheckofyourbatterylevel:
nViewthebatterychargeindicatorlocatedinthetoprightcornerofyourdevice’sdisplay.Asolid
color( )indicatesafullcharge.
Youcanalsochoosetodisplayapercentagevalue.Viewingapercentagevaluecanprovideabetter
ideaoftheremainingchargeonthebattery.Formoreinformation,see.
Whilecharging,thedeviceandthechargermaybecomehotwhenusingwirelesschargingorfast
charging.Thisdoesnotaffectthedevice’slifespanorperformanceandisinthedevice’snormal
rangeofoperation.
Thechargermaystopchargingifthebatterybecomestoohot.
Ifthedeviceheatsupwhilechargingthebattery:
1. Disconnectthechargerfromthedeviceandcloseanyrunningapps.
2. Waitforthedevicetocooldown,andthenbeginchargingthedeviceagain.
lIfthelowerpartofthedeviceoverheats,checkfordamagetotheconnectedUSBcable.
ReplacethedamagedUSBcablewithanewSamsung-approvedcable.
Ifusingawirelesscharger,donotplaceforeignmaterialsbetweenthedeviceandthewireless
charger.
Micro-USB Connector
YoucanusetheincludedMicro-USBconnectortoconnectaMicro-USBcable(suchasfromyour
olddevice)toyournewdeviceforchargingwiththecharginghead,orforconnectingtoacomputer.
Note:TheMicro-USBconnectordoesnotsupportOn-the-Go(OTG)devicessuchasmemory
sticks,externalharddrives,orkeyboardandmouseaccessories.

Set Up Your Device Assemble Your Device 8
Reverse Charging
TheincludedUSBconnectorallowsyoutochargeanotherdevicethroughaUSBcable.
YoucanalsousetheUSBconnectorfortransferringcontacts,photos,andothercontentfromanold
device.Formoreinformation,seeTransferFilesBetweenYourPhoneandaComputer.
Start Using Your Device
Poweronyourdevice,lockit,orrestartit.
Turn Your Device On or Off
Theinstructionsbelowexplainhowtoturnyourdeviceonoroff.
Toturnthedeviceon:
nPressandholdthePowerkeyuntilthedeviceturnson.
Toturnthedeviceoff:
1. PressandholdthePowerkeyuntiltheDeviceoptionsmenuisdisplayed.
2. TapPower off,andconfirmifprompted.
Lock or Unlock Your Device
Useyourdevice’sscreenlockfeaturestosecureyourdevice.
Bydefault,thedevicelocksautomaticallywhenthescreentimesout.
Tolockthedevice:
nPressthePowerkey.
ThedefaultScreenlockonyourdeviceisSwipe.Tochooseamoresecurescreenlock,seeSeta
ScreenLock.
Tounlockthedevice:

Set Up Your Device Assemble Your Device 9
nPressthePowerkeyordouble-tap Home,andthendragyourfingeracrossthescreen.
Restart the Device
Ifyourdevicestopsrespondingtotapsorfingergesturesandyouareunabletoturnitoff,youcan
restartyourdevice.
nPressandholdthePowerkeyandtheVolume downkeyatthesametimeformorethanseven
seconds.
DeviceSetup
Thefollowingtopicsoutlinehowtosetupyourdevice.
Use the Setup Wizard
Thefirsttimeyouturnyourdeviceon,aWelcomescreenisdisplayed.Itguidesyouthroughthe
basicsofsettingupyourdevice.
Followthepromptstochooseadefaultlanguage,connecttoaWi-Fi®network,setupaccounts,
chooselocationservices,learnaboutyourdevice’sfeatures,andmore.
Note:OntheWelcomescreen,theremaybeanAccessibilitybutton.Ifyouarevisuallyimpairedor
hardofhearing,tapAccessibilitytochangetheaccessibilitysettings.
Google Account
YournewdeviceusesyourGoogleAccounttofullyutilizeitsAndroid™features,includingGmail™,
GoogleDuo,andtheGooglePlay™store.
Whenyouturnonyourdeviceforthefirsttime,setupyourexistingGoogleAccountorcreateanew
GoogleAccount.
–or–
TocreateanewGoogleAccountorsetupyourGoogleAccountonyourdeviceatanytime,use
Accountssettings.
1. Fromhome,swipeuptoaccess Apps.
2. Tap Settings> Cloud and accounts>Accounts.
3. Tap Add account>Google.
Factory Reset Protection
WhenyousignintoaGoogleAccountonyourdevice,FactoryResetProtectionisactivated.Factory
ResetProtection(FRP)preventsotherpeoplefromusingyourdeviceifitisresettofactorysettings

Set Up Your Device Assemble Your Device 10
withoutyourpermission.Forexample,ifyourdeviceislostorstolenandafactorydataresetis
performed,onlysomeonewithyourGoogleAccountusernameandpasswordcanusethedevice.
YouwillnotbeabletoaccessthedeviceafterafactorydataresetifyoudonothaveyourGoogle
Accountusernameandpassword.Formoreinformation,seeFactoryDataReset.
Caution:BeforeshippingyourdevicebacktoSamsungortakingittoyournearestSamsung-
authorizedservicecenter,youshouldremoveyourGoogleAccountbeforeresettingthedeviceback
tofactorysettings.Formoreinformation,visitsamsung.com/us/support/frp.
Enable Factory Reset Protection
AddingaGoogleAccounttoyourdeviceautomaticallyactivatestheFactoryResetProtection(FRP)
securityfeature.
Disable Factory Reset Protection
TodisableFRP,removeallGoogleAccountsfromthedevice.
1. Fromhome,swipeuptoaccess Apps.
2. Tap Settings> Cloud and accounts> Accounts> Google.
lIfyouhavemorethanoneGoogleAccountsetuponyourdevice,tapanaccountname.
RepeatthisprocesstoremoveeachGoogleAccount.
3. Tap More options> Remove account.
Samsung Account
CreateaSamsungaccountforaccesstoSamsungcontentandappsonyourdevice.Whenyouturn
onyourdeviceforthefirsttime,setupyourexistingSamsungaccountorcreateanewSamsung
account.
–or–
TocreateanewSamsungaccountorsetupyourSamsungaccountonyourdeviceatanytime,use
Accountssettings.
1. Fromhome,swipeuptoaccess Apps.
2. Tap Settings> Cloud and accounts> Accounts.
3. Tap Add account> Samsung account.
Add an Email Account
UsetheEmailapptoviewandmanageallyouremailaccountsinoneapp.