Samsung Galaxy SII Sprint User manual

User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
[Sprint UG template version 12c]
SPH-D710_User_Guide_MR7_GB27_032513_F3

TOC i
Table of Contents
Get Started ................................................................................................................................ 1
Set Up Your Phone............................................................................................................. 1
Activate Your Phone........................................................................................................... 3
Complete the Setup Application.......................................................................................... 4
Set Up Voicemail ................................................................................................................ 5
Sprint Account Information and Help................................................................................... 6
Sprint Account Passwords........................................................................................... 6
Manage Your Account................................................................................................. 6
Sprint Support Services............................................................................................... 7
Phone Basics............................................................................................................................. 8
Your Phone’s Layout........................................................................................................... 8
Key Functions.............................................................................................................. 8
Turn Your Phone On and Off.............................................................................................. 9
Turn Your Screen On and Off............................................................................................10
Touchscreen Navigation ....................................................................................................10
Your Home Screen............................................................................................................14
Customize the Home Screen.............................................................................................15
Application Shortcuts and Widgets .............................................................................15
Adding Folders to the Home Screen...........................................................................15
Adding and Removing Primary Shortcuts ...................................................................16
Setting Wallpaper .......................................................................................................17
Using the Sprint ID Theme..........................................................................................17
Extended Home Screens............................................................................................17
Recently-Used Applications........................................................................................18
Status Bar..........................................................................................................................18
Enter Text..........................................................................................................................20
Touchscreen Keyboards.............................................................................................20
Text Input Methods.....................................................................................................21
Keyboard Input Options..............................................................................................21
Text Entry Options......................................................................................................23

TOC ii
Predictive Text............................................................................................................24
Google Voice Typing ..................................................................................................26
Swype.........................................................................................................................27
Tips for Editing Text....................................................................................................28
Phone Calls ..............................................................................................................................29
Make Phone Calls..............................................................................................................29
Call Using the Keypad ................................................................................................29
Call from Logs ............................................................................................................30
Call from Contacts......................................................................................................30
Call a Number in a Text Message...............................................................................30
Email Message...........................................................................................................31
Call Emergency Numbers...........................................................................................31
Receive Phone Calls..........................................................................................................31
Voicemail (Traditional).......................................................................................................32
Set Up Voicemail Through the Phone App..................................................................32
Retrieve Your Voicemail Messages ............................................................................33
Voicemail Notification .................................................................................................33
Visual Voicemail ................................................................................................................34
Set Up Visual Voicemail..............................................................................................34
Review Visual Voicemail.............................................................................................34
Listen to Multiple Voicemail Messages .......................................................................35
Configure Visual Voicemail Options............................................................................35
Configure Visual Voicemail Settings...........................................................................36
Change Your Main Greeting via the Voicemail Menu..................................................36
Edit the From Name via the Voicemail Menu..............................................................37
Phone Call Options............................................................................................................37
Dialing Options...........................................................................................................37
Caller ID .....................................................................................................................38
Call Waiting ................................................................................................................38
3-way Calling..............................................................................................................38
Call Forwarding ..........................................................................................................39
In-Call Options............................................................................................................39
Set Up Speed Dialing.........................................................................................................40

TOC iii
Logs...................................................................................................................................41
Call Settings ......................................................................................................................42
Set Reject Messages..................................................................................................42
Ringtones and Keypad Tones.....................................................................................42
Call Alert.....................................................................................................................42
Answering/Ending Calls..............................................................................................43
Turn Off Screen During Calls......................................................................................43
Call Accessories.........................................................................................................43
Increase Volume in Pocket.........................................................................................44
Other Call Settings.............................................................................................................44
Contacts....................................................................................................................................46
Get Started with Contacts..................................................................................................46
Access Contacts.........................................................................................................46
The Contacts List........................................................................................................46
Add a Contact....................................................................................................................47
Save a Phone Number.......................................................................................................49
Edit a Contact....................................................................................................................49
Add or Edit Information for a Contact..........................................................................49
Assign a Picture to a Contact......................................................................................49
Join a Contact.............................................................................................................50
Delete a Contact.........................................................................................................50
Synchronize Contacts........................................................................................................50
Add Entries to Your Favorites............................................................................................51
Create Groups...................................................................................................................51
Share a Contact.................................................................................................................52
Accounts and Messaging..........................................................................................................54
Email .................................................................................................................................54
Add an Email Account ................................................................................................54
Compose and Send Email..........................................................................................54
View and Reply to Email.............................................................................................55
Manage Your Email Inbox...........................................................................................55
Corporate Email Account............................................................................................56
Corporate Email Options.............................................................................................57

TOC iv
Edit Email Account Settings........................................................................................58
Delete an Email Account.............................................................................................61
Add the Mail Widget....................................................................................................61
Gmail/Google.....................................................................................................................61
Create a Google Account............................................................................................61
Sign In to Your Google Account..................................................................................62
Access Gmail..............................................................................................................62
Send a Gmail Message ..............................................................................................63
Read Gmail Messages ...............................................................................................63
Reply to Gmail Messages...........................................................................................64
Synchronize Your Google Account.............................................................................65
Social Networking Accounts...............................................................................................65
Google Messenger .....................................................................................................65
Google+......................................................................................................................66
Google Talk................................................................................................................66
YouTube.....................................................................................................................67
Text Messaging and MMS .................................................................................................67
Compose Text Messages...........................................................................................68
Send a Multimedia Message (MMS)...........................................................................68
Options When Composing a Message........................................................................69
Save and Resume a Draft Message ...........................................................................69
New Messages Notification.........................................................................................70
Managing Message Conversations.............................................................................70
Text and MMS Options...............................................................................................72
Apps and Entertainment............................................................................................................75
DivX...................................................................................................................................75
AllShare Play.....................................................................................................................76
Configuring AllShare Play Settings.............................................................................77
Google Local......................................................................................................................78
Google Maps .....................................................................................................................78
Google Navigation .............................................................................................................79
Google Play Books ............................................................................................................80
Google Play Magazines.....................................................................................................80

TOC v
Google Play Movies & TV..................................................................................................80
Google Play Music.............................................................................................................81
Google Play Store..............................................................................................................84
Find and Install an App...............................................................................................84
Create a Google Wallet Account.................................................................................85
Request a Refund for a Paid App ...............................................................................85
Open an Installed App................................................................................................85
Uninstall an App .........................................................................................................85
Get Help with Google Play..........................................................................................86
Media Hub.........................................................................................................................86
Creating a New Media Hub Account...........................................................................86
Using Media Hub........................................................................................................86
Music Player......................................................................................................................88
NASCAR Mobile '13...........................................................................................................89
N.O.V.A. 2 HD ...................................................................................................................90
Sprint ID.............................................................................................................................91
Sprint Music Plus...............................................................................................................92
Sprint Zone........................................................................................................................92
Sprint TV & Movies............................................................................................................93
TeleNav GPS Navigation...................................................................................................94
Using TeleNav GPS Navigator....................................................................................95
Getting Driving Directions...........................................................................................95
Creating a Favorites Location.....................................................................................96
Sharing a Recent Location with Others.......................................................................97
Configuring Your Navigation Preferences...................................................................97
YouTube............................................................................................................................98
Web and Data.........................................................................................................................100
Wi-Fi................................................................................................................................100
Turn Wi-Fi On and Connect to a Wireless Network...................................................100
Check the Wireless Network Status..........................................................................101
Connect to a Different Wi-Fi Network........................................................................102
Wi-Fi Direct...............................................................................................................102
Data Services (Sprint 3G)................................................................................................102

TOC vi
Your Data Services User Name................................................................................103
Launch a Web Connection........................................................................................103
Sprint 4G .........................................................................................................................103
Turning 4G On and Off .............................................................................................104
Virtual Private Networks (VPN)........................................................................................105
Prepare Your Phone for VPN Connection.................................................................105
Set Up Secure Credential Storage............................................................................105
Add a VPN Connection.............................................................................................106
Connect to or Disconnect From a VPN.....................................................................106
Browser ...........................................................................................................................107
Learn to Navigate the Browser .................................................................................107
Browser Menu ..........................................................................................................108
Select Text on a Web Page......................................................................................109
Go to a Specific Website...........................................................................................109
Adjust Browser Settings............................................................................................109
Reset the Browser to Default....................................................................................112
Set the Browser Home Page ....................................................................................112
Create Bookmarks....................................................................................................112
Create a New Homepage from a Bookmark..............................................................113
Add Bookmarks to Your Home Screen .....................................................................113
Sprint Hotspot..................................................................................................................114
Camera and Video..................................................................................................................115
Take Pictures...................................................................................................................115
Open or Close the Camera.......................................................................................115
Viewfinder Screen.....................................................................................................115
Take a Picture ..........................................................................................................116
Review Screen .........................................................................................................117
Record Videos.................................................................................................................118
Advanced Camera Settings .............................................................................................118
Advanced Camcorder Settings ........................................................................................120
View Pictures and Videos Using Gallery..........................................................................121
Viewing Photos and Videos......................................................................................121
Zoom In or Out on a Photo .......................................................................................121

TOC vii
Watch Video.............................................................................................................121
Close Gallery............................................................................................................122
Working with Photos........................................................................................................122
Additional Options.....................................................................................................123
Photo Editor.....................................................................................................................124
Video Player ....................................................................................................................124
Video Editor.....................................................................................................................125
Share Photos and Videos................................................................................................126
Send Photos or Videos by Gmail or Email ................................................................126
Send a Photo or Video by Multimedia Message........................................................126
Send Photos or Videos Using Bluetooth...................................................................126
Share Photos or Videos on Google+.........................................................................127
Share Photos on Picasa ...........................................................................................127
Send Photos or Videos Using Wi-Fi Direct................................................................127
Tools and Calendar.................................................................................................................129
Alarm & Timer..................................................................................................................129
Bluetooth .........................................................................................................................130
Turn Bluetooth On or Off...........................................................................................130
The Bluetooth Settings Menu....................................................................................130
Change the Phone Name .........................................................................................131
Connect a Bluetooth Headset or Car Kit...................................................................131
Reconnect a Headset or Car Kit ...............................................................................132
Disconnect or Unpair From a Bluetooth Phone.........................................................132
Send and Receive Information Using Bluetooth........................................................132
Calculator ........................................................................................................................135
Calendar..........................................................................................................................135
Add an Event to the Calendar...................................................................................135
Event Alerts..............................................................................................................137
View Events..............................................................................................................137
Erase Events............................................................................................................138
Downloads.......................................................................................................................139
Google Search.................................................................................................................139
My Files...........................................................................................................................139

TOC viii
microSD Card..................................................................................................................139
Insert a microSD Card..............................................................................................139
Remove the microSD Card.......................................................................................140
View the microSD Card Memory...............................................................................141
Mount the microSD Card ..........................................................................................141
Format the microSD Card.........................................................................................141
Unmount the microSD Card......................................................................................141
Connecting to a Computer........................................................................................142
Polaris Office ...................................................................................................................142
Sprint Mobile Wallet.........................................................................................................142
Voice Services.................................................................................................................143
Text-to-Speech.........................................................................................................143
Voice Command.......................................................................................................143
Voice Recorder.........................................................................................................143
Voice Search............................................................................................................144
Voice Talk.................................................................................................................145
Settings...................................................................................................................................146
Wi-Fi Settings ..................................................................................................................146
4G Settings......................................................................................................................146
Bluetooth Settings............................................................................................................147
Data Usage Settings........................................................................................................147
More Settings...................................................................................................................147
Airplane Mode ..........................................................................................................147
Mobile Networks.......................................................................................................148
Tethering..................................................................................................................148
VPN..........................................................................................................................149
Roaming...................................................................................................................149
Nearby Devices ........................................................................................................150
Kies via Wi-Fi............................................................................................................150
Home Screen Mode.........................................................................................................151
Blocking Mode.................................................................................................................151
Sound Settings ................................................................................................................152
Volume.....................................................................................................................152

TOC ix
Vibration Intensity.....................................................................................................152
Device Ringtone .......................................................................................................152
Device Vibration .......................................................................................................153
Default Notifications..................................................................................................153
Vibrate When Ringing...............................................................................................153
System Settings........................................................................................................153
Display Settings...............................................................................................................154
Wallpaper.................................................................................................................154
LED Indicator............................................................................................................155
Screen Mode............................................................................................................155
Brightness ................................................................................................................155
Auto-Rotate Screen..................................................................................................155
Screen Timeout........................................................................................................156
Font Style.................................................................................................................156
Font Size ..................................................................................................................156
Touch Key Light Duration .........................................................................................156
Display Battery Percentage ......................................................................................156
Auto Adjust Screen Tone..........................................................................................157
Storage Settings..............................................................................................................157
Device Memory.........................................................................................................157
USB Storage (Internal) .............................................................................................157
SD Card (External) ...................................................................................................158
Power Saving Mode Settings...........................................................................................158
Conserving Battery Power........................................................................................158
Battery Settings ...............................................................................................................160
Application Manager........................................................................................................160
Memory Use.............................................................................................................160
Location Services Settings...............................................................................................160
Lock Screen Settings.......................................................................................................161
Screen Lock..............................................................................................................161
Lock Screen Options ................................................................................................162
Owner Information....................................................................................................163
Security Settings..............................................................................................................163

TOC x
Encrypt Device .........................................................................................................163
Encrypt SD Card.......................................................................................................164
Device Administrators...............................................................................................164
Unknown Sources.....................................................................................................165
Trusted Credentials ..................................................................................................165
Install from Device Storage.......................................................................................165
Clear Credentials......................................................................................................165
Language and Input Settings...........................................................................................165
Language .................................................................................................................165
Default Input Method ................................................................................................166
Google Voice Typing ................................................................................................166
Samsung Keyboard..................................................................................................167
Swype.......................................................................................................................168
Voice Recognizer......................................................................................................169
Voice Search............................................................................................................169
Text-to-Speech Output .............................................................................................170
Pointer Speed...........................................................................................................171
Backup and Reset ...........................................................................................................171
Back Up My Data......................................................................................................171
Backup Account........................................................................................................171
Automatic Restore....................................................................................................171
Accounts Settings............................................................................................................172
Motion Settings................................................................................................................172
Accessory Settings ..........................................................................................................173
Date and Time Settings ...................................................................................................174
Accessibility Settings .......................................................................................................174
TalkBack Settings.....................................................................................................175
Developer Options Settings .............................................................................................176
Activate This Device Settings...........................................................................................178
System Update................................................................................................................178
About Device ...................................................................................................................179
Status.......................................................................................................................179
Legal Information......................................................................................................179

TOC xi
Index.......................................................................................................................................180

Get Started 1
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the Battery
1. Insert a coin or other flat object into the slot at the top of the battery compartment cover
and lift the cover up gently.
2. Insert the battery, contacts end first, and gently press the battery into place.

Get Started 2
3. Replace the battery compartment cover, making sure all the tabs are secure and there
are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
4. Plug the USB connector into the charger/accessory jack on the lower middle side of your
phone.
Warning! While the phone is charging, if the touch screen does not function due to an
unstable power supply unplug the USB power adapter from the power outlet or
unplug the USB cable from the phone.

Get Started 3
5. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
6. Charge your battery.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
7. Press the Power/Lock button to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
●If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.

Get Started 4
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Tap Activate to override auto-activation and start the manual activation wizard.
•Follow the on-screen prompts to complete the activation process.
●To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
The Setup application helps you set up certain features and preferences on your phone. Once
your phone has been turned on and activated, you will see a Welcome message. You can then
complete the Setup application.
Note: You may be able to complete the setup application before your phone has been
activated on your Sprint account.
Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the
notice and tap I Agree to allow your device to connect automatically to the best available
data network, including Wi-Fi. To turn Sprint Connections Optimizer off at any time,
press and then tap > Settings > More settings > Mobile networks >
Connections optimizer and uncheck the box. See Connections Optimizer for details.
1. Once your phone is activated, you will see the Welcome screen. Tap Start to get
started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have
an option to skip it and continue to the next screen.

Get Started 5
Got Google? Complete the steps to sign in to your current Google Account or create
a new Google Account right from your phone.
•Tap Yes if you already have a Google Account. Follow the instructions to sign
into your Google Account.
•Tap No to create a new Google Account. Follow the instructions to sign up for a
new Google Account.
Backup or Backup and restore - Select your Google Account backup settings. If
you're signing in with an existing Google Account, you can elect to restore your
Google Account information, such as apps, bookmarks, Wi-Fi passwords, and
contacts, to your new phone.
Google & location –Select your Google location options.
This phone belongs to... Enter your first and last name and tap Next. This
information is used by the phone to personalize some apps.
Google services –Read Google’s privacy policy and terms of use documents.
3. When you see the Setup complete screen, tap Finish. Your setup is now complete.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press Home and tap Voicemail. (If your screen is locked, press
(Power/Lock button) to turn on the display and then drag the screen to the upper right
corner.) See Turn Your Screen On and Off.
- or -
Touch and hold to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password –Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.

Get Started 6
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.
●Purchase accessories.
●Shop for the latest Sprint phones.
●View available Sprint service plans and options.

Get Started 7
●Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press and tap Phone.
2. Do any of the following:
Tap to check minute usage and account balance.
Tap to make a payment.
Tap to access Sprint Zone and a summary of your Sprint service
plan or to get answers to other questions.
From Any Other Phone
●Sprint Customer Service: 1-888-211-4727.
●Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
►Press and tap , and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
►Press and tap , and then tap .
For more information or to see the latest in products and services, visit us online at
sprint.com.

Phone Basics 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations below outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
●Front Indicator Light (LED) displays a phone notification, charging status, or alert.
●Earpiece lets you hear the caller and automated prompts.
●Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-touch access to
all of your features and applications.
●Menu Key allows you to access your phone’s main functions menu: Add apps and
widgets, Create folder, Set wallpaper, Edit page, Search, and Settings. While in a menu,
press to open a list of actions available from the current screen or onscreen option.