Samsung SM-A810F/DS User manual

www.samsung.com
User Manual
English. 11/2016. Rev.1.0
SM-A810F/DS

2
Table of Contents
Basics
4 Read me first
6 Package contents
7 Device layout
9 Battery
13 SIM or USIM card (nano-SIM card)
17 Memory card (microSD card)
20 Turning the device on and off
21 Touchscreen
24 Home screen
30 Lock screen
32 Always On Display
33 Notification panel
35 Entering text
37 Screen capture
38 Opening apps
39 Secure Folder
43 Multi window
47 Samsung account
49 Transferring data from your previous
device
51 Device and data management
53 Quick connect
56 Sharing features
57 Emergency mode
Applications
58 Installing or uninstalling apps
60 Phone
64 Contacts
67 Messages
69 Internet
71 Email
72 Camera
82 Gallery
87 Samsung Gear
87 Game Launcher
90 Samsung Notes
91 Calendar
92 S Health
95 S Voice
96 Voice Recorder
98 My Files
98 Clock
100 Calculator
100 Google apps

Table of Contents
3
Settings
102 Introduction
102 Connections
115 Sounds and vibration
115 Notifications
116 Display
117 Wallpapers and themes
118 Advanced features
120 Device maintenance
122 Applications
122 Lock screen and security
127 Cloud and accounts
129 Google
130 Accessibility
130 General management
131 Software update
131 User manual
131 About device
Appendix
132 Troubleshooting

4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

Basics
5
•
Be careful not to forget your unlock codes for the screen lock, accounts, and other
security features. If you forget an unlock code, you will not be able to use the device if
you do not reset it. Samsung is not responsible for any data loss or inconvenience caused
by forgotten unlock codes.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
Apps
→
Settings
→
About device
→
Battery info .
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
Apps
→
Settings
→
About device
→
Regulatory information .
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Basics
6
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Basics
7
Device layout
Proximity/Light sensor
Loud speaker
Power key
Back key
Headset jack
Speaker
Front camera
Touchscreen
Home key (Fingerprint
recognition sensor)
Recents key
Microphone
Multipurpose jack
Rear camera
Main antenna
Microphone
GPS antenna
Volume key
Flash
NFC antenna
SIM card / Memory card
tray

Basics
8
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
•
Tap and hold to launch the split screen view.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch Google .
Back
•
Tap to return to the previous screen.
Volume
•
Press to adjust the device volume.

Basics
9
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor, and plug the USB cable into the
device’s multipurpose jack.
2 Plug the USB power adaptor into an electric socket.
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.

Basics
10
Viewing the remaining charging time
While charging, open the Home screen and tap Apps
→
Settings
→
Device maintenance
→
Battery .
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.

Basics
11
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature and Qualcomm Quick Charge 2.0.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging or Quick Charge 2.0.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the icon appears on the screen.
If the fast charging feature is not activated, on the Home screen, tap
Apps
→
Settings
→
Device maintenance
→
Battery
→ →
Advanced settings , and then tap the Fast cable
charging
switch to activate it.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

Basics
12
Power saving mode
Activate power saving mode to extend the battery’s usage time.
1 On the Home screen, tap
Apps
→
Settings
→
Device maintenance
→
Battery
→
MID .
2 Tap
CUSTOMISE to change the power saving settings before entering power saving
mode.
3 Tap
APPLY .
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the
dark theme and limiting the apps and features available. Network connections, except for the
mobile network, will be deactivated.
1 On the Home screen, tap
Apps
→
Settings
→
Device maintenance
→
Battery
→
MAX .
2 Tap
CUSTOMISE to change the power saving settings before entering maximum power
saving mode.
3 Tap
APPLY .
After entering maximum power saving mode, on the Home screen, tap and select an app
to use. To remove apps, tap
→
Edit and select an app with .
To deactivate maximum power saving mode, tap
→
Disable Maximum power saving
mode
.
The estimated battery usage time may vary depending on your device settings and
operating conditions.

Basics
13
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
In some areas, data transfer speeds may be slower if two SIM cards are inserted in
the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.

Basics
14
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card
on the tray 2 ( 2 ).
Tray 2Tray 1
1
2
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.

Basics
15
Correct card installation
Nano-SIM card
Nano-SIM card
Nano-SIM card microSD card
•
Use only a nano-SIM card.
•
You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Removing the SIM or USIM card
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the SIM or USIM card.
4 Insert the tray back into the tray slot.

Basics
16
Using dual SIM or USIM cards
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap Apps
→
Settings
→
Connections
→
SIM card manager . Select a
SIM or USIM card and tap the switch to activate it.
Customising SIM or USIM cards
On the Home screen, tap Apps
→
Settings
→
Connections
→
SIM card manager and select
a SIM or USIM card to access the following options:
•
Icon : Change the icon of the SIM or USIM card.
•
Name : Change the display name of the SIM or USIM card.
•
Network mode : Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
Apps
→
Settings
→
Connections
→
SIM card manager and set
the feature preferences for your cards in
Preferred SIM card .

Basics
17
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. If the device does not recognise your
memory card, format it on your computer.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card folder.

Basics
18
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.

Basics
19
3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
Tray 2
Tray 1
4 Gently press the memory card into the tray to secure it.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Apps
→
Settings
→
Device maintenance
→
Storage
→ →
Storage settings
→
SD card
→
Unmount .
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the memory card.

Basics
20
4 Insert the tray back into the tray slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Apps
→
Settings
→
Device maintenance
→
Storage
→ →
Storage settings
→
SD card
→
Format
→
FORMAT .
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off .
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.