Samsung SM-G9287C User manual

www.samsung.com
User Manual
English. 08/2015. Rev.1.0
SM-G9287C
SM-G928F
SM-G928I
SM-G928C
SM-G928G

2
Table of Contents
Basics
4 Read me first
5 Package contents
6 Device layout
8 Battery
14 SIM or USIM card
18 Turning the device on and off
19 Touchscreen
22 Home screen
29 Lock screen
30 Edge screen
41 Notification panel
46 Entering text
48 Screen capture
49 Opening apps
49 Multi window
54 Transferring data from your previous
device
56 Device and data management
59 Connecting to a TV
61 Sharing files with contacts
62 Emergency mode
Applications
63 Installing or uninstalling apps
64 Phone
69 Contacts
71 Messages
74 Internet
75 Email
76 Camera
99 Gallery
101 Smart Manager
103 S Planner
104 S Health
107 S Voice
109 SideSync
118 Music
119 Video
120 Voice Recorder
122 My Files
123 Samsung Gear
123 Memo
124 Clock
125 Calculator
126 Google apps
Settings
128 Introduction
128 Wi-Fi
130 Bluetooth
132 Flight mode
132 Mobile hotspot and tethering
133 Data usage
134 SIM card manager (dual SIM models)

Table of Contents
3
135 Mobile networks
135 NFC and payment
138 More connection settings
140 Sounds and notifications
141 Display
141 Edge screen
142 Motions and gestures
143 Applications
143 Wallpaper
143 Themes
144 Lock screen and security
148 Privacy and safety
152 Easy mode
152 Accessibility
153 Accounts
154 Backup and reset
154 Language and input
155 Battery
155 Storage
156 Accessories
156 Date and time
157 User manual
157 About device
Appendix
158 Accessibility
173 Troubleshooting
178 Removing the battery

4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

Basics
5
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
Apps
→
Settings
→
About device
→
Battery info .
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Basics
6
Device layout
Microphone Loud speaker
Back key
Multipurpose jack
Front camera
Speaker
Edge screen
Power key
Touchscreen
Edge screen
Recents key
Headset jack
Home key (Fingerprint
recognition sensor)
LED indicator
Proximity/Light sensor
SIM card tray
Main antenna
Flash
Volume key
NFC antenna/Wireless
charging coil
Rear camera
Microphone
GPS antenna

Basics
7
•
Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
•
The colours on the curved screen may look different depending on your viewing
position.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
•
Tap and hold to launch the split screen view.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch Google .
Back
•
Tap to return to the previous screen.
Volume
•
Press to adjust the device volume.

Basics
8
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
2 Plug the USB power adaptor into an electric socket.

Basics
9
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Viewing the remaining charging time
While charging, open the Home screen and tap Apps
→
Settings
→
Battery .
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps.
•
Decrease the backlight time.
•
Decrease the screen brightness.

Basics
10
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the USB power adaptor, such as a computer, may result
in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

Basics
11
Fast charging
The device has a built-in fast charging feature. You can use this feature to charge the battery
more quickly while the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature and Qualcomm Quick Charge 2.0.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging or Quick Charge 2.0.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
•
While charging the battery when the device is turned off, the icon appears on the
screen.
•
You cannot use the fast charging feature when the screen is turned on. Turn off the
screen to increase the charging speed.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

Basics
12
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.
A fan inside the charger may produce noise during fast wireless charging. To reduce
the fan noise, you must deactivate the Fast wireless charging feature. The on/off
option will be added in your device’s settings menu when you first place it on the
charger. On the Home screen, tap
Apps
→
Settings
→
Accessories , and then tap the
Fast wireless charging switch to deactivate it. Deactivating this feature will reduce
noise, but may result in slower charging times.
Charging the battery
1 Place the centre of the device’s back on the centre of the wireless charger.
You can check the remaining charging time on the screen. The actual remaining time
may vary depending on the charging conditions.

Basics
13
2 After fully charging, disconnect the device from the wireless charger.
•
When there are foreign materials between the device and the wireless charger, the
device may not charge properly.
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Power saving mode , and then tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap
Start power saving and select an option.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
•
Displays colours on the screen as grey tones.
•
Restricts the available apps to essential and selected apps only.
•
Deactivates the mobile data connection when the screen turns off.
•
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Ultra power saving mode , and
then tap the switch to activate it.
To deactivate ultra power saving mode, tap
MORE
→
Disable Ultra power saving mode .
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Basics
14
SIM or USIM card
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Only nano-SIM cards work with the device.
•
Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
►
Single SIM models:
1342

Basics
15
►
Dual SIM models:
1342
1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the SIM card tray gently from the SIM card tray slot.

Basics
16
3
►
Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
►
Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
Place the primary SIM or USIM card on the SIM card tray 1 ( 1 ) and the secondary SIM or
USIM card on the SIM card tray 2 ( 2 ).
2
1
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
4 Insert the SIM card tray back into the SIM card tray slot.
Carefully insert the SIM card tray to prevent the SIM cards from leaving or falling out
of the tray.

Basics
17
Removing the SIM or USIM card
1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
2 Pull out the SIM card tray gently from the SIM card tray slot.
3 Remove the SIM or USIM card.
►
Single SIM models:
►
Dual SIM models:
4 Insert the SIM card tray back into the SIM card tray slot.

Basics
18
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap Apps
→
Settings
→
SIM card manager . Select a SIM or USIM card
and tap the switch to activate it.
Changing the display name and icon of SIM or USIM cards
On the Home screen, tap Apps
→
Settings
→
SIM card manager . Select a SIM or USIM card,
tap
Name or Icon . Set a display name and icon for each card.
Switching between cards
When two SIM or USIM cards are activated, card selection icons appear on the dashboard of
the notification panel. Open the notification panel and then select a card.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off .
•
If your device is frozen and unresponsive, press and hold the Power key and the
Volume key down simultaneously for more than 7 seconds to restart it.
•
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Basics
19
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.

Basics
20
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.