Samsung sm-g928v User manual

Guía del Usuario
GH90-38251A Printed in USA
User Guide
User Guide

SMARTPHONE
User Manual
Please read this manual before operating your device
and keep it for future reference.

i
Legal Notices
Legal Notices
WARNING! This product contains chemicals known to
the State of California to cause cancer, birth defects, or
other reproductive harm. For more information, please
call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by
or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover,
you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or
ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property
shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including
but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and
other open source licenses. To obtain the source code
covered under the open source licenses, please visit:
opensource.samsung.com
VZW_G928V_EN_UM_TN_PC2_051116_FINAL

ii
Legal Notices
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR
QUALITY OF THE PRODUCT; THE PERFORMANCE
OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED
TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE
ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS
TO WORK IMPROPERLY. YOUR CARRIER MAY
NOT PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU
ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE
DEVICE WITHOUT AUTHORIZATION, YOU WILL
BE NOTIFIED ON THE SCREEN THAT THE PHONE
WILL NO LONGER OPERATE AND BE INSTRUCTED

iii
Legal Notices
TO POWER DOWN THE DEVICE. YOU MUST THEN
CONTACT YOUR CARRIER TO RESTORE THE DEVICE
TO THE CARRIER AUTHORIZED SETTINGS.
Samsung KNOX
Samsung KNOX™is Samsung’s security platform and
is a mark for a Samsung device tested for security
with enterprise use in mind. Additional licensing fee
may be required. For more information about KNOX,
please refer to: samsung.com/us/knox [041615]
Samsung Electronics America
(SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung,
Samsung Galaxy, MultiWindow, SHealth, SVoice,
and Samsung Milk Music are all trademarks of
SamsungElectronics Co., Ltd.
Other marks are the property of their respective
owners.
Note: Screen images are simulated. Appearance of
device may vary.
Do you have questions about your
Samsung Mobile Device?
For 24 hour information and assistance, we offer a
new FAQ/ARS System (Automated Response System)
at: samsung.com/us/support
The actual available capacity of the internal memory is
less than the specified capacity because the operating
system and default applications occupy part of the
memory. The available capacity may change when you
upgrade the device.

iv
Legal Notices
Legal Information
Important legal information can be accessed in writing
on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.
Samsung Limited Warranty - This product is
covered under the applicable Samsung Limited
Warranty INCLUDING ITS DISPUTE RESOLUTION
PROCEDURE and your right to opt out of arbitration
within 30 calendar days of the first consumer
purchase. You may opt out by either sending
an email to [email protected] with the
subject line “Arbitration Opt-Out” or by calling
1-800-SAMSUNG (726-7864). For more detailed
procedures, please refer to the “Dispute Resolution
Procedures and Arbitration and Opt-Out” section of
the Limited Warranty.
Full written terms and detailed information about
the warranty and obtaining service are available
on the device at: Settings > About phone >
Legalinformation > Samsung legal or you may
access the online version of the Health/Safety and
Warranty guide for your device at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License
Agreement (EULA) for your device can be found
online at:
samsung.com/us/Legal/SamsungLegal-EULA4

v
Table of Contents
Table of Contents
Getting Started...............................................................1
Front View...........................................................................2
Back View...........................................................................4
Assemble Your Device.....................................................6
Set Up Your Device...........................................................9
Set Up Accounts on Your Device.................................11
Know Your Device......................................................13
Home Screen ...................................................................14
Status Bar .........................................................................20
Navigation.........................................................................22
Notification Panel ............................................................24
Multi Window....................................................................28
Edge Screen .....................................................................31
Enter Text ..........................................................................34
Emergency Mode............................................................38
Calling................................................................................. 40
Phone Screen ..................................................................41
Make and Answer Calls .................................................44
Speed Dial........................................................................ 51
Emergency Calls ............................................................. 53
Set Up and Access Voicemail ......................................55
Applications....................................................................57
Apps List...........................................................................58
Google Apps....................................................................62
Verizon Apps ....................................................................65
Additional Apps ...............................................................67
Calculator
..........................................................................
69
Calendar ...........................................................................71
Camera and Video.......................................................... 74
Clock .................................................................................82

vi
Table of Contents
Contacts............................................................................86
Email..................................................................................92
Emergency Alerts............................................................96
Gallery ............................................................................... 97
Memo ............................................................................. 100
Message+ ...................................................................... 102
Messages ...................................................................... 105
Music Player.................................................................. 109
My Files.......................................................................... 112
S Health ......................................................................... 114
S Voice ........................................................................... 116
Video Player .................................................................. 117
Voice Recorder ............................................................. 120
Settings .......................................................................... 122
How to Use Settings.................................................... 123
Airplane Mode .............................................................. 125
Wi-Fi................................................................................ 126
Bluetooth........................................................................ 130
Mobile Hotspot and Tethering.................................... 133
Data Usage ................................................................... 137
Mobile Networks........................................................... 138
Advanced Calling ......................................................... 139
More Settings................................................................ 141
Sounds and Vibration.................................................. 145
Notifications................................................................... 150
Display and Wallpaper ................................................ 151
Edge Screen Settings.................................................. 156
Advanced Features...................................................... 160
Storage........................................................................... 162
Battery ............................................................................ 164
Applications Settings................................................... 165
NFC and Payment........................................................ 168
Themes .......................................................................... 170
Location ......................................................................... 171
Lock Screen and Security .......................................... 173
Privacy and Safety ....................................................... 180
Easy Mode..................................................................... 183

vii
Table of Contents
Accounts........................................................................ 184
Language and Input Settings..................................... 186
Backup and Reset ....................................................... 190
Date and Time .............................................................. 193
Accessibility .................................................................. 194
Help ................................................................................ 198
About Phone ................................................................. 199
System Updates ........................................................... 200

Getting Started
Learn about your mobile device
hardware, assembly procedures,
and how to get started using your
new device.

2
Getting Started
Proximity sensors
Status light
Volume keys
Recent
Home key/Finger scanner
Earpiece
Front camera
Power key
Back
Front View
Front View

Front View
• Earpiece: Listen to a call.
• Front camera: Take self-portraits and record
videos of yourself.
• Power key: Press and hold to turn the device
on or off, restart it, or for quick access to
Emergencymode. Press to lock or wake up
thescreen.
• Back: Return to the previous screen or close a
dialog box, menu, or keyboard.
• Home key/Finger scanner: Return to the Home
screen. Activate the Fingerprint security feature.
• Recent: Tap to display recent apps, or touch and
hold for Multi window™.
• Volume keys: Adjust the volume of your device’s
sounds and audio playback.
• Status light: Display a light when the battery is
low, charging, or fully charged, when a notification
arrives, or when recording voice.
• Proximity sensors: Detect the presence of objects
near the device.
Getting Started 3 Front View

4
Getting Started
Microphone
Rear camera
Speaker
USB charger/Accessory port
SIM card tray
Flash
Heart rate sensor
Headset jack
Microphone
Back View
Back View

Back View
• SIM card tray: Store the SIM card.
Formore information, see “Install the SIM Card” on
page6.
• Flash: Illuminate subjects in low-light environments
when taking a photo or recording video.
• Heart rate sensor: Measure your heart rate using
your fingertip when using the S Health™app. For
more information, see “S Health” on page114.
• Headset jack: Connect an optional headset.
• Microphone: Record audio and detect voice
commands.
• USB charger/Accessory port: Connect the
USBcharger (included) and other optional
accessories (not included).
• Speaker: Play music and other sounds.
• Rear camera: Take pictures and record videos.
Getting Started Back View
5

6
Getting Started
Assemble Your Device
This section helps you to assemble your
device.
Install the SIM Card
When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.
Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of
small children.
Caution: Exercise care when using the removal tool to
eject the internal SIM card tray.
1. Insert the removal tool into the hole on the
SIMcard tray, and then push until the tray
popsout.
2. Place the SIM card on the tray.
• Make sure that the card’s gold contacts face
down into the device and that the card is
positioned as shown.
3. Slide the SIM card tray back into the slot.
Important: Ensure that the SIM card tray is closed
tightly.
Assemble Your Device

Caution: If the SIM card is not inserted correctly, the
device cannot detect it. Reorient the SIM card and place
it back into the slot if it is notdetected.
Charge the Battery
Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and
USBcable) is included with the device for charging
the battery from any standard outlet.
The battery comes partially charged. A fully
discharged battery requires up to four hours of charge
time. You can use the device while charging.
Note: It is recommended you fully charge the battery
before using your device for the first time.
Note: For fastest charging times, use the Samsung
Adaptive Fast Charger that came with your device. This
charger provides faster charging only when connected to
devices that support Adaptive Fast Charging.
Caution: Use only charging devices approved by
Samsung. Samsung accessories are designed for your
device to maximize battery life. Using other accessories
may invalidate your warranty and may cause damage.
1. Insert the USB cable into the USB charger/
Accessory port.
2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.
Note: This device is also compatible with wireless
charging devices approved by Samsung, which are
soldseparately.
Getting Started Assemble Your Device
7

When to Charge the Battery
When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.
In this condition, your device conserves its remaining
battery power by dimming the screen.
When the battery level becomes too low, the device
automatically turns off.
For a quick check of your battery level:
► View the battery charge indicator located in the
top right corner of your device’s display. Asolid
color indicates a full charge.( )
You can also choose to display a percentage
value. Viewing a percentage value can provide a
better idea of the remaining charge on the battery.
For more information, see “Battery” on page164.
Getting Started Assemble Your Device
8

9
Getting Started
Set Up Your Device
Turn Your Device On or Off
The instructions below explain how to turn your device
on or off.
Turn the Device On
To turn the device on:
► Press and hold the Power key until the device
turns on.
Turn the Device Off
To turn the device off:
1. Press and hold the Power key until the
Deviceoptions menu is displayed.
2. Tap Power off, and confirm if prompted.
Reset the Device
If your device stops responding to taps or finger
gestures and you are unable to turn it off, youcan
reset your device.
► Press and hold the Power key and the
Volumedown key at the same time for
morethanseven seconds.
Set Up Your Device

Initial Set Up
The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics
of setting up your device.
Follow the prompts to choose a default language,
connect to a Wi-Fi®network, set up accounts, choose
location services, learn about your device’s features,
and more.
Note: Voice Assistant provides voice prompts and
descriptions of items on the screen to improve
accessibility. During setup, you can enable or disable
Voice Assistant by pressing the Home key quickly
threetimes.
Secure Your Device
Use your device’s screen lock features to secure your
device.
Lock the Device
By default, the device locks automatically when the
screen times out.
To lock the device:
► Press the Power key.
Unlock the Device
The default Screen lock on your device is Swipe.
Note: To choose a more secure screen lock,
see “Set a Screen Lock” on page173.
To unlock the device:
► Press the Power key or Home key, and then drag
your finger across the screen.
Getting Started Set Up Your Device
10

11
Getting Started
Set Up Accounts on Your Device
Samsung Account
Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your
Samsung account on your device at any time,
use Accounts settings. Formore information,
see“Accounts” on page184.
►From a Home screen, tap Apps > Settings >
Accounts > Addaccount > Samsungaccount.
Google Account
Your new device uses your Google™Account to
fully utilize its Android™features, including Gmail™,
GoogleHangouts™, and the Google Play™store.
When you turn on your device for the first time, set
up your existing Google Account or create a new
GoogleAccount.
– or –
To create a new Google Account or set up your
Google Account on your device at any time,
use Accounts settings. Formore information,
see“Accounts” on page184.
►From a Home screen, tap Apps > Settings >
Accounts > Addaccount > Google.
Set Up Accounts on Your Device