Samsung SPH-I330 User manual

SPH - i330 Tips/Troubleshooting Guide

Index
Index .............................................................2
Tips ...............................................................4
Wake up Feature ........................................................... 4
Phone Application Buttons ........................................... 5
Internal/External Battery Charge ................................... 5
Screen Calibration ......................................................... 6
HotSync to Save Current Settings ................................. 7
Common Problems .......................................9
Resetting the i330 ......................................................... 9
Operating Systems ....................................................... 10
Palm Applications ....................................................... 12
Battery ......................................................................... 13
HotSync ...................................................................... 14

3
Tips/Troubleshooting
Instructions

Tips 4
Tips
Wake up Feature
Do you have the problem of your phone turning on
accidentally when you carry it in your pocket or case?
The Wake Up feature is the solution. The Wake Up
feature allows you to designate the buttons that wake
the phone up after it has been idle with the screen
turned off. When the Wake Up feature is active, you are
required to press two buttons at once to wake the phone
up. This keeps you from accidentally turning the phone
on and discharging the battery.
1. Tap to launch the applications menu.
2. Tap for Preferences.
3. Tap the drop down arrow and select Buttons.
4. Tap the Wake up button.
5. Tap the drop down arrow to select the following options:
•Power Buttons - Only wakes up the phone by pressing
or .
•Power and Volume Buttons - Only wakes up the phone
when you press or , and at the same time.
•All Except Scroll Buttons - Wakes up when any button
is pressed except and .

Tips 5
6. Tap Done to exit and save your selection.
Phone Application Buttons
The four application buttons can also be programmed
to launch special phone related applications when you
are in the phone main menu. These buttons will act
normally if you are in the application main menu. To
modify the applications associated with the buttons:
1. Press to view the phone main menu.
2. Tap and select Options and then Preferences.
3. Tap the drop down arrow in the upper right corner and
select Buttons.
4. Tap the drop down arrow next to each icon and select the
desired application to associate with each one.
5. Tap when finished to save and exit.
Internal/External Battery Charge
Your PCS Phone comes with a rechargeable battery. You
should charge the battery as soon as possible so you can
begin using your phone.
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off and all information being
worked on is lost. For a quick check of the battery level,
glance at the battery charge indicator icon located in the
upper-right corner of your phone’s display screen. If the

Tips 6
battery charge is getting too low, the battery icon
( ) blinks and the phone sounds a warning tone.
There is also an internal backup battery that saves all the
settings in the phone when the regular battery is
discharged. An internal backup battery needs to be
charged initially for 24 hours. To make sure the internal
battery is charged, do not disconnect the main battery
from the phone for 24 hours. When the external battery
is fully discharged, the internal battery will maintain
data for 15 hours. Once the Internal battery is fully
discharged, all data is lost and a HotSync operation
must be performed to retrieve any lost data.
Screen Calibration
The first time the handheld computer is turned on, a
setup screen is displayed with instructions. These
instructions include a calibration setup that aligns the
internal circuitry with the touch sensitive screen.
Make sure you always use the stylus when touching the
screen. If you use another device or your fingernail, the
device is not be calibrated correctly and the touch area
will not be accurate.

Tips 7
HotSync to Save Current Settings
If you are constantly adding new data to your i330,
make sure that you perform a HotSync periodically to
save any recent changes. If the unit looses data from a
discharged battery or crashes, it can be easily restored
performing a HotSync provided the data is current on
the desktop/laptop machine. If the data is not current,
all changes made prior to the last HotSync will be lost.
When you perform a HotSync, make sure the Custom
System setting is “Handheld overwrites Desktop”.
To set the Customer settings:
1. Click on the HotSync icon in the menu tray.
2. Click on Custom.
3. Highlight System and click the Change button.
4. Select “Handheld overwrites Desktop” and click OK.
5. Click Done to exit.

Tips 8
Settings Chart
Soft Reset Hard Reset Hot Sync
Speed Dial no change Cleared Recovered
Voice Dial no change Cleared Not supported
Voice Memo no change no change Not supported
Application buttons
(PDA) no change Set back to
default Recovered
Application buttons
(Phone) no change Set back to
default Recovered
Contrast/Brightness no change Set back to
default Not supported
Bookmarks no change Cleared Recovered
General Preferences no change Set back to
default Recovered
Network panel no change no change Not supported
Phone ringer type
setting no change no change Not Supported
Address book no change Cleared Recovered
Notes:
1. To recover any changed settings, the user must perform a Hotsync
after making custom changes. Then perform a Hotsync where Hotsync
manager is set to Handheld overwrites desktop.
2. If data is lost or hard reset is performed, user must perform Hotsync
with Hotsync manager set for desktop overwrites handheld to recover
settings.

Common Problems 9
Common Problems
This guide contains common solutions to problems that
may arise when operating your i330. Please look over
the following list of solutions, before calling the
customer support center.
Resetting the i330
Question: How do I perform a soft reset on my i330?
Note: When you perform a Soft Reset, no stored data is lost.
Answer: Use the stylus briefly to press the reset button on
the i330 located on the bottom of the phone, next to the
power/accessory interface connector.
Question: How do I perform a hard reset?
Note: All data is lost when a hard reset is performed. The handset is
reset to the factory settings.
Answer: To perform a hard reset:
1. Press and hold the Handheld Power button ( )
located on the side of the phone, then use the stylus
tip or a paperclip to press the reset button.
2. Remove the stylus or paperclip from the rest hole,
then release the handheld power button. An “Erase all
data” screen is displayed confirming the hard reset.
3. Press the up scroll key on the front of the phone to
perform the hard reset.

Common Problems 10
Operating Systems
Question: Can I set up new entries or modify the existing
entry in the Palm OS Network Panel?
Answer: NO! Access to the Internet is via the Sprint PCS
Vision network; the setup/configuration in the Sprint
PCS Network Panel entry should not be modified in any
way, or else you may no longer be able to access the
network. Please note that if you change your Vision
password on the Sprint PCS website, the password in the
Network Panel is automatically updated wirelessly! Unlike
previous Palm OS devices, any devices enabled on the
PCS Vision network cannot dial out through the
network, so although it is physically possible to set up a
different network connection on the device, you will not
be able to access it.
Question: Can I use this with my Macintosh computer?
Answer: At this time, we do not support the Macintosh
computer because of the USB interface cable. Powerbook’s
and other Apple systems use an IR port to sync. No other
method is available for these systems.
Question: Does this work with Windows 95, 98, XP, or
2000?
Answer: Yes. Make sure that Palm version 4.0.1 is
installed. Prior versions of the Palm desktop will not
operate correctly with the platforms.
Question: I get an error message about not having the
proper rights to perform this function when using
Windows XP or 2000?