S&C TripSaver II Quick guide

June 22, 2020
© S&C Electric Company 2018-2020, all rights reserved Instruction Sheet 461-509
TripSaver®II Cutout-Mounted Recloser
Outdoor Distribution (15.5 kV, 25 kV)
TripSaver®II Communications via Gateway
Installation, Operation, and Conguration
Table of Contents
Section Page Section Page
Introduction
Qualified Persons ........................... 2
Read this Instruction Sheet ................... 2
Retain this Instruction Sheet. . . . . . . . . . . . . . . . . . . 2
Proper Application .......................... 2
Warranty .................................. 2
Safety Information
Understanding Safety-Alert Messages........... 3
Following Safety Instructions .................. 3
Replacement Instructions and Labels ........... 3
Safety Precautions ......................... 4
Shipping and Handling
Packing ................................... 5
Inspection ................................. 5
Handling .................................. 5
Storage ................................... 5
Returning ................................. 5
Mounting, Powering Up, and Securing the
Communications Gateway................... 6
Mounting the Communications Gateway to a Pole.. 7
Powering Up the Communications Gateway ...... 8
Securing the Communications Gateway ......... 8
Installing and Replacing a Radio
Installing a New Radio ....................... 9
Replacing a Radio ..........................10
Installing and Replacing a Backup Battery
Installing a New Battery ......................11
Replacing a Battery .........................12
Installing Remote Antenna Kits
Installing Remote Antenna
Kit 903-002702-02/01 .....................13
Installing Remote Antenna
Kit 903-002701-01/02 .....................14
Installing Remote Antenna
Kit 903-002700-02/03 .....................14
Installing and Replacing a Local Antenna
Installing Local Antenna 904-002450-02 ........15
Replacing a Local Antenna ...................15
Configuring the Communications Gateway
Software User’s Guide .......................16
General Status .............................19
Gateway Settings ...........................19
Device Management........................33
TripSaver®II Service Center
Configuration Software ...................34
Remote Drop Open......................... 36
Gang/Local Operation ......................39
DNP3 Master Settings ......................42
DNP3 Outstation Settings. . . . . . . . . . . . . . . . . . . . 44
User Roles ............................... 51
Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Enabling Remote Web Access ................54
Profile ...................................56
Diagnostics ...............................56
Commissioning (Pairing) a TripSaverII
Recloser for Use with the Communications
Gateway
Service Center Pairing a TripSaverII Recloser with
Firmware Version 1.8 .....................58
Field Pairing a TripSaverII Recloser
with Firmware Version 1.6 or 1.7 Installed on the
Utility Pole and Powered by
Line Current ............................ 59
Troubleshooting ........................... 59
Quick Installation Checklist ................ 61
Appendix A
Interface Pinouts........................... 62
Power System Diagram ..................... 63

2S&C Instruction Sheet 461-509
Introduction
Qualified Persons WARNING
Only qualified persons who are knowledgeable in the installation, operation, and
maintenance of overhead and underground electric distribution equipment, along
with all associated hazards, may install, operate, and maintain the equipment
covered by this publication.A qualified person is someone who is trained and
competent in:
• The skills and techniques necessary to distinguish exposed live parts from nonlive
parts of electrical equipment
• The skills and techniques necessary to determine the proper approach distances
corresponding to the voltages to which the qualified person will be exposed
• The proper use of special precautionary techniques, personal protective
equipment, insulated and shielding materials, and insulated tools for working on
or near exposed energized parts of electrical equipment
These instructions are intended ONLY for such qualified persons.They are not
intended to be a substitute for adequate training and experience in safety procedures
for this type of equipment.
Read this
Instruction Sheet NOTICE
Thoroughly and carefully read this instruction sheet before installing, operating
or configuring your TripSaverII Communications via Gateway system.The latest
version is available online in PDF format at sandc.com/en/support/product-
literature/.Familiarize yourself with Safety Information and Safety Precautions on
pages 3 and 4.
Retain this
Instruction Sheet
This instruction sheet should be available for reference wherever the TripSaver II
Communications via Gateway system is used. Retain this instruction sheet in a location
where you can easily retrieve and refer to it.
Proper Application WARNING
The equipment in this publication is only intended for a specific
application.The application must be within the ratings furnished for the
equipment.Ratings for the TripSaver® II Communications Gateway are listed in
Specification Bulletin 461-33.The ratings are also on the S&C nameplate affixed
inside the product.
Warranty The warranty and/or obligations described in S&C’s standard conditions of sale, as set
forth in Price Sheet 150, plus any special warranty provisions, as set forth in the applicable
product-line specication bulletin, are exclusive. The remedies provided in the former
for breach of these warranties shall constitute the immediate purchaser’s or end user’s
exclusive remedy and a fulllment of all the seller’s liability. In no event shall the seller’s
liability to the immediate purchaser or end user exceed the price of the specic product
that gives rise to the immediate purchaser’s or end user’s claim. All other warranties,
whether express or implied or arising by operation of law, course of dealing, usage of
trade or otherwise, are excluded. The only warranties are those stated in Price Sheet 150,
and THERE ARE NO EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. ANY EXPRESS WARRANTY OR OTHER
OBLIGATION PROVIDED IN PRICE SHEET 150 IS GRANTED ONLY TO THE IMMEDIATE
PURCHASER AND END USER, AS DEFINED THEREIN. OTHER THAN AN END USER,
NO REMOTE PURCHASER MAY RELY ON ANY AFFIRMATION OF FACT OR PROMISE
THAT RELATES TO THE GOODS DESCRIBED HEREIN, ANY DESCRIPTION THAT
RELATES TO THE GOODS, OR ANY REMEDIAL PROMISE INCLUDED IN PRICE
SHEET 150.

S&C Instruction Sheet 461-509 3
Safety Information
Understanding
Safety-Alert
Messages
Several types of safety-alert messages may appear throughout this instruction sheet and
on labels attached to crate, packing, and equipment. Familiarize yourself with these
types of messages and the importance of these various signal words:
DANGER
“DANGER” identifies the most serious and immediate hazards that will likely
result in serious personal injury or death if instructions, including recommended
precautions, are not followed.
WARNING
“WARNING” identifies hazards or unsafe practices that can result in serious
personal injury or death if instructions, including recommended precautions, are
not followed.
CAUTION
“CAUTION” identifies hazards or unsafe practices that can result in minor personal
injury if instructions, including recommended precautions, are not followed.
NOTICE
“NOTICE” identifies important procedures or requirements that can result in
product or property damage if instructions are not followed.
Following Safety
Instructions
If you do not understand any portion of this instruction sheet and need assistance, contact
your nearest S&C Sales Ofce or S&C Authorized Distributor. Their telephone numbers
are listed on S&C’s website sandc.com, or call the S&C Global Support and Monitoring
Center at 1-888-762-1100.
NOTICE
Read this instruction sheet thoroughly and
carefully before installing your TripSaver II
Communications via Gateway system.
Replacement
Instructions
and Labels
If additional copies of this instruction sheet are needed, contact your nearest S&C Sales
Ofce, S&C Authorized Distributor, or S&C Headquarters. You can also download this
instruction sheet from S&C’s website sandc.com,or call the S&C Global Support and
Monitoring Center at 1-888-762-1100.
It is important that any missing, damaged, or faded labels on the equipment be replaced
immediately. Replacement labels are available by contacting your nearest S&C Sales
Office, S&C Authorized Distributor, or S&C Headquarters.

4S&C Instruction Sheet 461-509
Safety Precautions
DANGER
The TripSaver II Communications via Gateway system connects to a
120/240-Vac source. Failure to observe these precautions will result in serious
personal injury or death.
Some of these precautions may differ from your company’s operating procedures
and rules.Where a discrepancy exists, follow your company’s operating procedures
and rules.
1. QUALIFIED PERSONS. Access to a TripSaver II
Communications via Gateway system must be
restricted only to qualified persons.See the “Qualified
Persons” section on page 2.
2. SAFETY PROCEDURES. Always follow safe
operating procedures and rules.
3. PERSONAL PROTECTIVE EQUIPMENT. Always
use suitable protective equipment, such as rubber
gloves, rubber mats, hard hats, safety glasses, and
flash clothing, in accordance with safe operating
procedures and rules.
4. SAFETY LABELS. Do not remove or obscure any of
the “DANGER,” “WARNING,” “CAUTION,” or
“NOTICE” labels.Remove tags ONLY if instructed to
do so.
5. ENERGIZED COMPONENTS. Always consider all
parts live until de-energized, tested, and grounded.
6. MAINTAINING PROPER CLEARANCE. Always
maintain proper clearance from energized
components.

S&C Instruction Sheet 461-509 5
Shipping and Handling
A complete TripSaver II Communications via Gateway system for a new installation
consists of two shipping containers. They include the following:
• The communications gateway (including radio, if specied “factory-furnished” at
time of order), an optional battery if specied, and mounting hardware for securing
the box to the pole
• An ac power cable
Examine the shipment for external evidence of damage as soon after receipt as possible,
preferably before removal from the carrier’s conveyance. Check the bill of lading to make
sure the listed shipping containers are present.
If there is visible loss and/or damage:
1. Notify the delivering carrier immediately.
2. Ask for a carrier inspection.
3. Note the condition of shipment on all copies of the delivery receipt.
4. File a claim with the carrier.
If concealed damage is discovered:
1. Notify the delivering carrier within 15 days of receipt of shipment.
2. Ask for a carrier inspection.
3. File a claim with the carrier.
Also, notify S&C Electric Company in all instances of loss and/or damage.
NOTICE
DO NOT drop the communications gateway or subject any of its parts to undue
stress during installation.Only remove the communications gateway from the
carton when you are ready for installation.The communications gateway weighs
about 20 lbs. (9 kg); follow proper lifting techniques to avoid injury.
TripSaver II Communications Gateways are shipped on pallets banded with plastic
wrap. This packaging is designed to protect the communications gateway from freight
damage. This packaging is not suitable for outdoor storage because it can pool water
and damage the communications gateway. After receipt, TripSaverII Communications
Gateways should be stored indoors in their shipping packaging. Storing communications
gateways outdoors in the shipping packaging will void the warranty.
If for any reason the communications gateway is to be returned, place it in the original
shipping carton to prevent damage during shipping. If additional shipping cartons are
required, contact the nearest S&C Sales Ofce, S&C Authorized Distributer, or S&C
Headquarters.
Packing
Inspection
Handling
Returning
Storage

6 S&C Instruction Sheet 461-509
Mounting, Powering Up, and Securing the Communications Gateway
Figure 1. The TripSaverII Communications Gateway.
Gateway
Controller
Module Battery
Module
I/O (PSIO) Board
Antenna
Radio
Ground wire
Ac line
fuse
Antenna

S&C Instruction Sheet 461-509 7
Follow these steps to mount the communications gateway:
STEP 1. Attach the communications gateway in an upright position, with the S&C logo
facing you, to the pole using the upper and lower mounting bolts provided. See
Figure 2.
STEP 2. Connect a #2 copper (or equivalent) ground wire from the base of the
communications gateway to the ground rod.
Mounting
bolt
Ground wire
Padlock
hasp on
latch
Mounting bolt Power
connector
terminal
Ground wire
Figure 2. Mounting the communications gateway to the utility pole.
The gateway should be mounted no further than 100 feet (30.5 m) below
TripSaverII Cutout-Mounted Reclosers, ideally no more than 30 feet (9.1 m) away from
the communications gateway and in direct line of sight. If conditions and utility practice
permit, mounting out of public reach is recommended to deter vandalism. The commu-
nications gateway enclosure has a door-alarm provision for security.
Mounting the
Communications
Gateway to a Pole
Mounting, Powering Up, and Securing the Communications Gateway

8 S&C Instruction Sheet 461-509
Follow these steps to power up the communications gateway:
STEP 1. Remove the red protection cap attached to the power-connection terminal at
the bottom of the communications gateway.
STEP 2. Open the box.
STEP 3. Run the ac power cable down the pole. The unterminated end of the cable
should be connected to the overhead transformer.
Figure 3. The communications gateway control I/O (PSIO) Board.
STEP 4. Align the ve-pin connector at the terminated end with the notch of the power
connection terminal, make the connection, and tighten the ring. See
Figure 2 on page 7.
STEP 5. After a short delay, LEDs on the power supply/control I/O (PSIO) board and the
gateway controller should light up, indicating the communications gateway is
receiving power. See Figure 1 on page 6 and Figure 3.
Follow these steps to secure the communications gateway:
STEP 1. Close the door and use the door latches to secure the enclosure. See Figure 2
on page 7.
STEP 2. The door latches accept locks with a maximum shackle diameter of ⅜ -inches
(9.5 mm).
Powering Up the
Communications
Gateway
Securing the
Communications
Gateway
Mounting, Powering Up, and Securing the Communications Gateway
LED light
on I/O
board

S&C Instruction Sheet 461-509 9
A radio providing eld-area network capability for SCADA applications, if specied, is
furnished factory-installed in the communications gateway. Alternately, the customer
may install a user-furnished radio. See Figure 4.
Follow these steps to install a radio in the communications gateway:
STEP 1. Disconnect the ac power cable connected to the bottom of the gateway and
then disconnect the ac-line fuse located at the lower right corner of the gateway
box.
STEP 2. Install the radio on the mounting plate using user-furnished hardware.
STEP 3. The wiring harness on most radios includes a power plug and data-port
connectors (Ethernet or RS-232 serial). Insert the power plug in its receptacle.
As applicable, connect the Ethernet connector to Port 2 of the green gateway
controller or insert the serial connector in its receptacle on the gateway
controller.
Figure 4. Installing a radio.
Installing a New Radio
Installing and Replacing a Radio
Radio
mounting
plate
Ethernet
Port 1
Ac line fuse
Antenna connector
Ac power cable

10 S&C Instruction Sheet 461-509
Installing and Replacing a Radio
STEP 4. Attach the antenna connector to the user-furnished radio. If using the standard
S&C-provided antenna, the applicable leads are LTE 1 (890- to 960-MHz/
1710- to 2700-MHz bands) and LTE 2 (diversity). If using a remote antenna, use
the leads from the surge-suppressor connector. Refer to the “Installing Remote
Antenna Kits” section on page 13 for further information.
Note: Radios may be pre-programmed or may need to be programmed via a
physical cable or over the air. When programming via a physical cable, if the
radio is already installed in the gateway box, remove the radio-tray assembly
so the cable connection to the radio becomes easier. When programming is
complete, reinstall the radio-tray assembly and replace and securely tighten
the four 8/32 -inch bolts.
STEP 5. Replace the ac-line fuse located at the lower right corner of the gateway box.
Reconnect the ac cable connector.
Follow these steps to replace a radio in the gateway:
STEP 1. Disconnect the ac power cable connected to the bottom of the gateway and
then disconnect the ac-line fuse located at the lower right corner of the gateway
box. See Figure 4 on page 9.
STEP 2. Remove the existing eld-area network radio. See Figure 4 on page 9.
(a) Disconnect the power plug from its receptacle.
(b) As applicable, disconnect the Ethernet connector or the serial connector
from the receptacles on the radio.
(c) Disconnect the antenna connector.
(d) Remove the radio from the mounting plate.
STEP 3. Install the new radio. Follow the procedure outlined in the “Installing a New
Radio” section on page 9.
Note: S&C recommends the new radio be programmed before installation to
match the configuration of the previous radio.
STEP 4. Replace the ac-line fuse located at the lower right corner of the gateway box.
Reconnect the ac cable connector.
Replacing a Radio

S&C Instruction Sheet 461-509 11
A backup battery to support the loss of control power and the gang operation feature, if
specied, is furnished factory-installed in the communications gateway. For customers
who initially choose not to have a backup battery, a backup battery system kit
(903-002460-01) can be retrotted to the communications gateway. See Figure 5 and
Figure 6 on page 12.
Follow these steps to install the battery in the communications gateway:
STEP 1. Disconnect the ac power cable connected to the bottom of the gateway and
then disconnect the ac-line fuse located at the lower right corner of the gateway
box.
STEP 2. Install the battery. The battery kit includes a battery, a top bracket, and
hardware.
Ac line
fuse
LED
light
on I/O
board
fuse
Spring-
loaded
screw
2-pin connector
Figure 5. Disconnect the Ac line fuse and install the battery.
(a) The battery should be installed in the lower-middle section of the gateway.
(b) Install the battery using the two spring-loaded screws, with the connector
facing outward on top.
(c) Install the top bracket using the four cap nuts.
STEP 3. Connect the battery.
With the ac-line fuse still removed, connect the red and black battery leads
to the white 2-pin connector on the power supply/control I/O (PSIO) board.
The acrylic safety cover over the PSIO board does not need to be removed to
make this connection.
Installing a New
Battery
Installing and Replacing a Backup Battery

12 S&C Instruction Sheet 461-509
Installing and Replacing a Backup Battery
STEP 4. Replace the ac-line fuse located at the lower right corner of the gateway box
and leave the ac cable connector disconnected.
STEP 5. Check the LEDs on the green gateway controller. After a short delay, LEDs on
the gateway controller should light up. This validates that the battery is
functioning.
STEP 6. Reconnect the ac-cable connector.
Figure 6. Battery installation.
Top bracket Spring-loaded
screw
Cap nuts (4)
Spring-
loaded
screw
Follow these steps to replace a battery in the communications gateway:
STEP 1. Disconnect the ac power cable connected to the bottom of the gateway (See
Figure 2 on page 7) and then disconnect the ac-line fuse located at the lower
right corner of the gateway box. See Figure 5 on page 11.
STEP 2. Remove the pre-installed battery located in the bottom-middle section of the
enclosure. See Figure 6.
(a) Disconnect the red and black battery leads from white 2-pin connector on
the PSIO board. See Figure 5 on page 11.
(b) Unscrew the four cap nuts that hold the battery pack and top bracket in
place.
(c) Loosen the two spring-loaded screws and remove the battery pack from the
enclosure.
STEP 3. Install a new battery. Follow the procedure as outlined in the previous section:
“Installing a New Battery” section on page 11.
Replacing a Battery

S&C Instruction Sheet 461-509 13
Installing Remote Antenna Kits
Figure 7. Do not block antenna drain holes.
Antenna
U-guard
Figure 8. The remote antenna.
Waterproof antenna connector
The 403- to 470-MHz, 2-dBi antenna kit includes an omnidirectional antenna with an
N-male connector, pole mounting and bracket BM-1009, 2-shrink tubing, grounding kits
for the LMR-400, and a weather-resistant cable tie. 40-foot (12.2-m) or 60-foot (18.3-m)
coaxial cable length options are available.
Follow these steps to install Remote Antenna Kit 903-002702-02/01:
STEP 1. Install the antenna on the antenna bracket with one U-bolt. The white antenna
mast should be above the bracket, with only the brass base clamped in the
bracket.
STEP 2. Attach the antenna bracket to the pole. The pole should not block the line of
sight to other antennas.
STEP 3. Slip the supplied cold-shrink tube over the antenna cable and connect the end
where the shrink tube was applied to the antenna. Tighten nger-tight.
STEP 4. Wrap the cable connector inside the antenna with one piece of vinyl mastic
tape. Don’t stretch excessively, and do not block the antenna drain holes. See
Figure 7.
STEP 5. Apply the second piece of tape overlapping the end of the rst piece and tightly
cover the cable end of the connector.
STEP 6. Align the end of the cold-shrink tube ush with the bottom of the antenna and
shrink it over the tape and cable.
STEP 7. Tie-wrap the cable to the antenna bracket. Loop and secure any excess antenna
cable near the pole. Use of a U-guard is recommended to protect the cables. Do
not use staples. See Figure 8.
STEP 8. Slip a cold-shrink tube over the control end of the antenna cable and connect
the cable to the surge suppressor at the bottom of communications gateway
box. Waterproof this connector to industry standards.
Installing Remote
Antenna Kit
903-002702-02/01

14 S&C Instruction Sheet 461-509
Installing Remote Antenna Kits
The 890- to 960-MHz, 10-dBi antenna includes an omnidirectional Yagi antenna, a pole-
mounted single antenna arm with 30-foot (9.1-m) or 50-foot (15.2-m) coaxial cable, and
N-type male connectors on both ends. The customer must provide 1.375-inch (35-mm)
OD pipe for the antenna.
Follow these steps to install Remote Antenna Kit 903-002701-01/02:
STEP 1. Install the antenna on the antenna bracket.
STEP 2. Attach the antenna bracket to the pole to the specied azimuth, per the network
design. The pole should not block the line of sight to other antennas.
STEP 3. Slip the supplied cold-shrink tube over the antenna cable and connect the end
where the shrink tube was applied to the antenna. Tighten nger-tight.
STEP 4. Wrap the cable connector inside the antenna with one piece of vinyl mastic
tape. Don’t stretch excessively, and do not block the antenna drain holes.
STEP 5. Apply the second piece of tape overlapping the end of the rst piece and tightly
cover the cable end of the connector.
STEP 6. Align the end of the cold-shrink tube ush with the bottom of the antenna and
shrink it over the tape and cable.
STEP 7. Tie-wrap the cable to the antenna bracket. Loop and secure any excess antenna
cable near the pole. Use of a U-guard is recommended to protect the cables. Do
not use staples.
STEP 8. Slip a cold-shrink tube over the control end of the antenna cable and connect
the cable to the surge suppressor at the bottom of communications gateway
box. Waterproof this connector to industry standards.
The 902- to 928-MHz, 3-dBi antenna includes an omnidirectional berglass antenna, a
pole-mounted single antenna arm with 30-foot (9.1-m) or 50-foot (15.2-m) coaxial cable
and N-type male connectors on both ends.
Follow these steps to install Remote Antenna Kit 903-002700-02/03:
STEP 1. Install the antenna on the antenna bracket with one U-bolt.
STEP 2. Attach the antenna bracket to the pole. The pole should not block the line of
sight to other antennas.
STEP 3. Slip the supplied cold-shrink tube over the antenna cable and connect the end
where the shrink tube was applied to the antenna. Tighten nger-tight.
STEP 4. Wrap the cable connector inside the antenna with one piece of vinyl mastic
tape. Don’t stretch excessively, and do not block the antenna drain holes.
STEP 5. Apply the second piece of tape overlapping the end of the rst piece and tightly
cover the cable end of the connector.
STEP 6. Align the end of the cold-shrink tube ush with the bottom of the antenna and
shrink it over the tape and cable.
STEP 7. Tie-wrap the cable to the antenna bracket. Loop and secure any excess antenna
cable near the pole. Use of a U-guard is recommended to protect the cables. Do
not use staples.
STEP 8. Slip a cold-shrink tube over the control end of the antenna cable and connect
the cable to the surge suppressor at the bottom of communications gateway
box. Waterproof this connector to industry standards.
Installing Remote
Antenna Kit
903-002701-01/02
Installing Remote
Antenna Kit
903-002700-02/03

S&C Instruction Sheet 461-509 15
Installing and Replacing a Local Antenna
The 403- to 470-MHz, 2-dBi antenna includes an omnidirectional antenna with an N-male
connector.
STEP 1. Remove the protection cap attached to the antenna connector terminal at the
bottom of the communications gateway box.
STEP 2. Screw in the antenna to the N-type female connector.
STEP 3. Waterproof the connector to industry standards.
STEP 1. Visually inspect the antenna for damage (bent, not vertical)
STEP 2. If it needs to be replaced, remove any waterproong material around the
connector.
STEP 3. Unscrew the antenna.
STEP 4. Check to ensure the connector channel is clear.
STEP 5. Follow the procedure outlined in the previous section: “Installing Local
Antenna.”
Installing Local
Antenna
904-002450-02
Replacing a Local
Antenna

16 S&C Instruction Sheet 461-509
Logging on to the Communications Gateway
The communications gateway is accessed via a Web browser interface. Connect a PC
with a CAT5 Ethernet cable to the communications gateway’s Ethernet Port 1. See
Figure 4 on page 9. The default conguration of the communications gateway’s IP gateway
is 192.168.1.1 with DHCP set as “On.” To join the communications gateway network, set
the PC’s network address to “Obtain an IP Address Automatically” and “Obtain DNS
Server Address Automatically” under the PC’s LAN address settings to enable a network
connection to the communications gateway. Alternately, a static IP address within the
192.168.1.x network may be used. See Figure 9.
Note: To remove Windows routing conicts, S&C recommends turning the PC’s Wi-Fi
radio off.
Figure 9. Setting a static IP address on the PC to connect to the communications gateway.
After allowing approximately 3 minutes for the gateway to boot, a confirmation the
PC has successfully joined the communications gateway network may be observed by
launching an MSDOS command window and running ‘ipconfig /all’ at the command
prompt. An output showing all the IP interfaces for the host system will be displayed.
Identify the Ethernet interface that has the cabled connection to communications gate-
way Ethernet Port 1 and examine the output for that interface. Screen information for
the interface supporting a successful connection when using DHCP will resemble what’s
shown in Figure 10 on page 17..
Software User’s Guide
Conguring the Communications Gateway

S&C Instruction Sheet 461-509 17
Figure 10. A successful ipconfig/all reply from the Command prompt.
Note: If the interface indicates “media disconnected,” this is an indication the Ethernet
connection between the host PC and the communications gateway is not functional,
and it should be investigated.
Note: Because the end user can change the IP address range, or even disable DHCP
completely and change the gateway to a static IP, it is important to make a note of any
IP settings changes. When relocating or setting up a gateway that has had its IP settings
changed, look for the IP setting configured by your service or IT department when run-
ning ipconfig/all from the MSDOS command line.
With the CAT5 Ethernet cable attached to communications gateway’s Ethernet Port
1, launch a Web browser on the PC. Type 192.168.1.1 in the browser’s address line.
(Browsers supported include Google Chrome, Internet Explorer, and Microsoft Edge.)
The Communications Gateway Login screen will open with a username and password
challenge. See Figure 11 on page 18.
Note: The default username and password can be requested from S&C by calling the
Global Support and Monitoring Center at 888-762-1100 or by contacting S&C through the
S&C Customer Portal at sandc.com/en/support/sc-customer-portal/.
Conguring the Communications Gateway

18 S&C Instruction Sheet 461-509
Conguring the Communications Gateway
Figure 11. The Communications Gateway Login screen.
When logging in for the first time, users will be sent to the Profile screen and be
prompted to change the default password.
After a successful login, the browser will open to the communications gateway
General Status screen with an application navigation menu on the left side of the screen.
The navigation menu will remain visible for all subordinate menu interface screens. See
Figure 13 on page 19.
Figure 12. The Profile screen for changing the default password.
NOTICE
With firmware version 3.1 and later, the default password for the Admin user must
be changed before proceeding.See Figure 12.The new non-default password
must be at least 8 characters with at least one-upper case and one lower-case
character.Numbers and special characters are also allowed but not required.
<Space>, <Tab>, <&> characters are not allowed.

S&C Instruction Sheet 461-509 19
NOTICE
Simultaneous access to the web user interface by multiple users is not officially
supported.If it is desired to have multiple users logged in simultaneously, it is
strongly recommended that only one of those users be assigned the Admin role.It
is also strongly recommended that only one of those users modify settings on the
gateway.The other users should be performing read-only activities.Also, if two
users are sharing a single username and the users attempt to log in at the same
time, the older session will be silently logged out.
The purpose of the General Status screen is informational and for display only. No edits
are allowed. Field edits will be permissible under respective menu sections where each
eld’s purpose is dened.
The General Status screen is comprised of the “Gateway Identity,” “GPS,” “Gateway
LAN,” “Gateway WAN,” and “Gateway Hardware” panels. The “Gateway Identity” panel
contains five fields: Gateway Name,Gateway Serial #,Gateway Software Version,
Gateway App Version, and Gateway Platform Version. The “GPS” panel contains five
fields: Status, Time Since last GPS Fix, Location, Satellites (In Use), and System
Time. The “Gateway LAN” and “Gateway WAN” panels contain three fields each: Link
Status, IP Address, and Netmask. The “Gateway Hardware” panel contains four fields:
Battery Present, Battery Health, Battery Voltage (Volts), and Door Status. See
Figure 13.
Figure 13. The General Status screen.
The Gateway Settings screen contains the “Gateway Name,” “Ethernet 1 (LAN),” “Ethernet
2 (WAN),” “Gateway Conguration,” “Firmware Upgrade,” and “Reboot Gateway” panels.
Note: For all eld edits within each menu, the Save button must be clicked for eld
modications to occur.
Gateway Name
The Gateway Name panel allows unique naming of the communications gateway. The
data from this eld will be delivered to the SCADA master via a DNP3 Group 0 read.
Enter a user-defined name for the communications gateway and click on the Save
button. Naming of the communications gateway is limited to 50 characters. S&C
recommends an intuitive naming convention for the communications gateways. See
Figure 14 on page 20.
General Status
Gateway Settings
Conguring the Communications Gateway

20 S&C Instruction Sheet 461-509
Figure 14. The Gateway Name field.
Ethernet 1 (LAN)
In this panel, the network associated with the communications gateway local area
network (LAN) is dened for management devices connecting to physical Ethernet Port 1.
See Figure 15. As noted earlier, the communications gateway ships with a default IP
address of 192.168.1.1, a NetMask equal to 255.255.255.0, and DHCP set to “On.” To modify
these values for the communications gateway LAN, the elds that require identication
are the Static IP Address, NetMask, and DHCP Server.
Note: The DHCP toggle button either enables or disables dynamic host control proto-
col (DHCP) services on physical Ethernet Port 1.
Figure 15. The Ethernet 1 (LAN) panel.
The fields required within this panel are determined by the DHCP button toggled to
the On or Off positions. With DHCP in the Off position, management devices connected
to communications gateway’s physical Port 1 must be configured with a static IP address
that resides in the communications gateway’s LAN IP range identified by the NetMask
setting in the previous field.
Conguring the Communications Gateway