Sapling SBP Series User manual

The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Installation Manual V7.2
SBP Series IP Clock

2
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Manuals may change without prior notice
SBP Series IP Clocks - Table of Contents
Interactive Hyperlinked PDF – Click on the topic and the document will go to the
relevant page. Clicking on the logo will take you back to the table of contents.
Table of Contents 2
Important Safety Instructions 3
Identify Your Clock 4 - 5
Before Installation
- System/Network Requirements 6
- Power over Ethernet (PoE) 7
- Network Monitoring Software 8
- DHCP 9
- Static IP 10 - 11
- Clock Setup - GMT/UTC Offset 12
- Clock Setup - Network Servers 13 - 15
Preparing for the Installation 16
Flush Mounted Clock Mechanical Installation 17 - 19
Wall Mounted Clock Mechanical Installation 20 - 24
Dual-Faced/Flag Mounted Digital Clocks Overview 25
Dual-Faced/Flag Mounted Clock Mechanical Installation 26 - 33
Uniform Stage Installation 34 - 36
Temperature Sensor Installation 37
Buzzer Installation 38
User Input Installation (3300 Only) 39
Outputs (3300 Only) 40
Network Monitor Software
- Main Screen 41 - 43
- Task Bar Options 44 - 48
- Quick Access Menu 49 - 50
- Error Messages 51
Web Interface
- Log In 52
- Date and Time 52
- Display Settings 53
- Brightness Schedule 54
- Clock Settings 55 - 56
- Network Settings 57
- Network Servers 58
- Clock Status 59
- Daylight Saving Time (DST) 60
- Email Alerts 61
- Elapsed Timer 62
- Inputs 63 - 64
- Log 65
Reading the Display 66
Manual Controls 67
Accessing the Clock After it has been Installed 68
Frequently Asked Questions 69
Troubleshooting 70
Warranty 71
Available with 3200 and 3300 models
Available with 3300 model only

3
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Important Safety Information
DANGER
SHOCK HAZARD
• Keep the electricity to this device
turned OFF until the clock installation
is complete.
• Do not expose the clock circuits
to water, or install the clock in a
location where it may be exposed to
water.
WARNING
FIRE HAZARD
• Always follow your national
and regional electrical codes or
ordinances.
• The AC power circuit for the clock
must be attached to a circuit breaker
that can be reset by the user.
PHYSICAL INJURY HAZARD
• If you are standing on an object
while installing your clock, make
sure that the object can support your
weight, and will not sway or move as
you stand on it.
• Take precautions to avoid injury by
potential safety hazards near the
point of installation including (but
not limited to) heavy machinery,
sharp objects, hot surfaces, or
exposed cables carrying an electric
current.
• Follow all mounting instructions
exactly as stated in this manual.
Failure to do so may result in the
device falling off the point of
installation.
• Packaging materials and mounting
items include plastic bags and small
pieces, which pose a suffocation
hazard to young children.
NOTICE
• Do not install the clock outdoors.
Damage to the clock if placed
outdoors voids the warranty.
• Do not hang objects from the clock
or clock mounting parts. The clocks
are not designed to support the
weight of other objects.
• The clock face and housing may
be cleaned with a damp cloth or
disinfectant. Test other cleaning
products on a small part of the clock
housing before attempting to use on
the rest of the clock. Avoid bleach
and chemicals known to dissolve
plastics.

4
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Identify Your Clock
A label containing the part number of your clock is attached to the clock packaging
If your part number begins with SBP-31, it is a 3100 Series clock
If your part number begins with SBP-32, it is a 3200 Series clock
If your part number begins with SBP-33, it is a 3300 Series clock
If the second group in your part number ends in S (31S, 32S, 33S), it is a Surface Mount Clock, which can
be attached to a pole as a Flag Mount or a Double Mount.
If the second group in your part number ends in F (31F, 32F, 33F), it is a Flush Mount Clock, which can only
be used in a flush mount configuration.

5
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Identify Your Clock
The digital clocks are offered at either 3100, 3200, or 3300 Series number. The higher the series
number indicates that the clock has higher feature set and capabilities.
3100 Series clock electric board layout:
3200 Series clock electric board layout:
3300 Series clock electric board layout:
Additional Ports
Relay Output Ports
Interface Port for Elapsed
Timer Control Panel or
Temperature Sensor Port
Interface Port for Elapsed
Timer Control Panel or
Temperature Sensor Port
PoE Connector
PoE Connector
PoE Connector

6
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
6
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
You will need the following items to set up an IP-based synchronized clock network:
• This manual
• A Local Area Network (LAN) that either has access to at least one of the following:
• An in-house NTP server
• The Internet
• A local firewall that is open on Ports 80 (TCP), 123 (UDP), and 1777 (UDP)
• Port 123 is to allow the clock to get time data from NTP Time Server(s)
• Port 80 is to allow access to the clock’s built-in web interface (HTTP)
• Port 1777 is to allow the NET-MON-SOFT to identify our clocks that are on the
network and present them on the network monitoring software
• At least one laptop or desktop computer with access to this LAN and a web browser
• A copy of the Monitor.exe program
• Security access to all of the above items
• A crossover cable and PoE injector or for programming the clocks. (Optional - A clock can also
be programmed over a network.)
• We also recommend keeping a record of the clock serial numbers, locations, and IP addresses by
creating a table like the one shown below:
Before Installation - System/Network Requirements
SERIAL #LINE # IP ADDRESS MAC ADDRESSCLOCK NAME / LOCATION
1
2
3
4
5
6
7
8
9
10

7
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
7
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Power over Ethernet (PoE)
The IP PoE Clock requires a Class III (class three) Power Classification PoE switch or a PoE injector.
Connecting the clock to a PoE Switch:
1. Plug in the PoE switch to a power outlet.
2. Using a network cable, connect one end to the switch/router on the network, and the other end to the
IP clock.
Connecting the clock to a PoE Injector:
1. Plug in the power injector to a power outlet.
2. Using a network cable, connect one end to the
switch/router on the network, and the
other end to the IN port on the injector.
3. Using another network cable, connect one end to the OUT port on the injector, and the other end to
the IP clock.
IN
OUT
PoE Connector

8
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
8
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Network Monitoring Software
1. Create a folder on your computer called Network Monitor
2. If you have the Network Monitor on a CD:
a. Load the CD into your computer’s CD Drive
b. Open the file on the CD and select the file ending in extension “.exe”
c. Copy the file to your Network Monitor folder.
3. If you downloaded the Network Monitor from our website: https://sapling-inc.com/software/
a. Locate the Network Monitor file in your computer’s Downloads folder.
b. Select the file and copy all of its contents to your Network Monitor folder.
4. If you received the Network Monitor as an email attachment:
a. Refer to your email provider’s instructions for downloading email attachments.
In order to use the Network Monitoring Software, port 1777 must be open in the facility’s firewall.

9
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
9
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - DHCP
The IP-PoE clock can be set to DHCP or Static IP address.
The clock is shipped in DHCP mode as default. This means that once the clock is connected to the network
it is assigned the next available IP address by a DHCP server. It is user changeable, meaning that the
clock can be set with a static IP address and that these settings can be changed in the clock built-in web
interface (as explained in this manual).
If you wish to be able to access the web interface from a computer, Port 80 must be open.
If you wish to access your clock using a known, unchanging Static IP address, see the next page.
If a user wishes to access the web interface while the clock is in DHCP mode, then there are two ways to
find the IP address. The first is to press and hold both buttons on the front of the clock simultaneously, and
release them after two seconds. This will cause the IP address to appear on the clock display. The second
method is to use the Network Monitoring Software and double click on the clock.

10
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
10
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Static IP
The IP-PoE clock can be set to DHCP or Static IP address.
The clock is shipped in DHCP mode as default. This means that once the clock is connected to the
network it is assigned the next available IP address by a DHCP server. It is user changeable, meaning
that the clock can be set with a static IP address and changing these settings in the clock built-in web
interface (as explained in this manual).
For setting your IP-PoE clock to a static IP address, there are two options for doing so.
Option 1: If the facility where clock(s) will be installed into has a DHCP server, please follow these steps:
1. Connect and power the clock to the network via a network cable. (Note: in order to have clock be
powered, network cable must be receiving power through a PoE Switch or PoE Injector)
2. Once clock is powered, press the two buttons on the front of the clock and write down the IP
address that displays. (or, double click on the clock when using the Network Clock Monitoring
Software)
3. Go onto a web browser that is connected to the same LAN (Local Area Network) as the clock and type
the IP address of the clock into the address bar.
4. This should bring you to the web interface of the clock and you will be prompted to log in.
The default password is 6063.
5. Once logged in, select “Network Settings” on the top of the page. Refer to image A shown below.
6. In “Network Settings” note the DHCP option. Toggle DHCP from “ON” to “OFF”. This will make the
current IP address of the clock static. Refer to image A shown below.
7. Enter the Gateway IP Address, Subnet Mask, DNS Router, and Static IP Address as provided by your
network administrator.
8. After DHCP is switched to off, power cycle the clock by unplugging the network cable from the
clock’s RJ-45 receptacle, waiting 10 seconds, and then plugging it back in. Press the two buttons on
the front display of the clock and, if all was done correctly, the clock will display its new Static IP
Address.
Image A

JP 1
JP 11
11
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
11
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Static IP (ctd.)
Option 2: Another way to set the clock with a designated static IP address without the use of a DHCP
server would be by using crossover cable.
1. Locate the jumper on the circuit board. Move the jumper from the STORAGE POSITION to the
SETUP POSITION, as shown in the diagrams below. Power the clock. You should now be able to
access the clock through a web browser at IP address 192.168.0.123.
2. Use a crossover cable to attach the clock to a PoE injector, and the injector to your computer.
a. If you are connecting from the clock to the computer using a PoE switch, the injector is not
needed.
3. Access the web interface using the default password 6063, then click on the “Network Settings” tab.
Refer to image A shown in the previous page.
4. Confirm that DHCP is set to OFF. Refer to image A shown in the previous page.
5. Enter the following parameters provided by your network administrator: Gateway IP Address, Subnet
Mask, DNS Router, and the designated Static IP Address of the clock. After entering these settings,
click on the “submit” button.
6. Write the Clock Number, IP Address, MAC Address, and intended installation location in your personal
record.
7. Click the “submit” button.
8. Exit the Web interface.
9. Detach the data cable.
10.Move the jumper back to
STORAGE POSITION.
11.Reattach the data cable and
log in to the clock by using
the new Static IP.
SETUP POSITION
JP 1
Position
1 & 2
STORAGE POSITION
JP 11
Position
2

12
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
12
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
1) Double click on the serial number for the clock being installed. This should take you to the web interface
for that clock. Use the default password 6063 to enter.
2) Select the Clock Settings tab, enter an easy-to-identify name for the clock (like the clock’s location),
select the GMT/UTC offset for your time zone (for example, New York is -5), and press the submit button.
Before Installation - Clock Setup - GMT/UTC Offset

3) Time Input – From Third-Party NTP Time Servers:
The clock comes pre-programed with third-party NTP Time Servers accessible via the facility network and
internet. These pre-programed Time Servers can be viewed or changed in the “Network Servers” tab of
the clock built-in web interface (as shown in the below image). In order to allow the clock to access the
third-party NTP Time Servers, port number 123 must be open in the facility network firewall.
The time server address text boxes in the clock’s web interface are changeable, allowing the user to delete
the default third-party NTP Time Servers and program the clock to receive time data from different third-
party NTP Time Servers by typing their IP addresses or URLs into the text boxes.
13
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
13
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Clock Setup - Network Servers
Network Cable Network Cable Network Cable
PoE Switch
Data Switch
Modem
Router
Third Party NTP Time Servers
IP Digital Clock
IP Digital Clock
IP Analog Clock

14
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Clock Setup - Network Servers
Time Input – From an In-House NTP Time Server or from a Master Clock
If the facility has their own in-house NTP Time Server or a master clock capable of providing time data to
the IP clocks, the IP clocks should be programmed accordingly. To set the clocks to receive the time data
from the in-house time source, please follow the below steps:
• Set the in-house NTP Time Server or master clock (capable of providing time data to the IP clocks) with a
static IP address.
• Once the IP address of the in-house time source has been identified, program it in the clock “1st Server
Address” text box in the “Network Servers” tab of the clock built-in web interface.
• Make sure to click the circle next to the “1st Server Address” text box, which will command the clock to
take time data from this selected time source.
• Make sure that the option “Rotate Servers” is not selected, which commands the clock to receive time
data from the “1st Server Address” as long as it is active.
• Regardless of what server or master clock you are using as a time source, all IP clocks must still be set
with the UTC/GMT Offset and DST separately, as explained in this manual.
• If you only want the clocks to receive time data from the in-house NTP time server or from the in-house
master clock, you can delete all other pre-loaded server addresses (2nd Server Address – 10th Server
Address). If you leave these third-party time servers listed, they can be used as a backup to the in-house
NTP time server, as long as the clocks can access the internet.
Network Cable
Network Cable Network Cable Network Cable
PoE Switch
*Dedicated DHCP
Server or
Router acting as
DHCP server
Data Switch
Router
In House NTP
Time Server
Master Clock
IP Digital Clock
IP Digital Clock
IP Analog Clock
The need for a DHCP server is
eliminated when IP clocks are set
with a static IP address
OR
000.000.000.0
Static IP Address
of the in-house
time server /
master clock

15
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Before Installation - Clock Setup - Network Servers
Time Input – From two In-House NTP Time Servers or from two Master Clocks
• Set the in-house NTP Time Servers or master clocks (capable of providing time data to the IP clocks) with
a static IP address.
• Once the IP addresses of the in-house time sources have been identified, program these two static IP
addresses into the clock’s “1st Server Address” and “2nd Server Address” text boxes in the “Network
Servers” tab of the clock’s built-in web interface.
• Delete all other Server Addresses that came pre-programmed in the clock and make sure to leave only
the two IP addresses of the in-house time sources that you have programmed into the clock.
• Make sure that the option “Rotate Servers” is selected, which commands the clock to rotate between
the two time sources.
• Regardless of what server or master clock you are using as a time source, all IP clocks must still be set
with the UTC/GMT Offset and DST separately, as explained in this manual.
GPS Time Input
(optional)
GPS Time Input
(optional)
GPS Cable GPS Cable
Network Cable Network Cable
Network Cable Network Cable Network Cable
Master Clock #1 Master Clock #2
PoE Switch
Data Switch
IP Digital ClockIP Digital Clock
IP Analog Clock
Local Power Local Power
*Dedicated DHCP Server or
Router acting as DHCP server
The need for a DHCP server is
eliminated when IP clocks are set
with a static IP address
Router
000.000.000.0
000.000.000.0
Click on “Rotate “Servers”
Static IP
Addresses of the
in-house time
servers / master
clocks
4) Close the web interface and IP monitor. The clock should now be able to accurately display time when
connected to your network. More information on selectable IP clock settings are provided later on in this
manual.

16
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Preparing for the Installation
Consideration should be made for various factors such as their location, type of mounting (flush, surface,
dual-faced or flag mounted), and more. Please read the manual including all relevant sections for your specific
installation configuration to understand the steps, how to wire, and how to install the clock. In addition, please
note what hardware you may need to supply.
The clock can be Flush Mounted (for inside the wall installation), Surface (wall) Mounted, Dual-Faced or
Flag Mounted.
Mounting the clock housing for these different configurations is different from one another; however, clock
display installation and wiring is similar. Therefore, each mounting will have its own initial installation instructions
section followed by a “Uniform Stage Installation” section.
For installing the clocks, the installer will need to have the below items which are not provided with the clocks:
• A #2 Phillips-head screwdriver
• A Network Cable
• A drill and a drill bit (size depending on wall anchor)
• A flat-head screwdriver
In Addition:
For a Flush Mounted Clock:
• There are multiple holes in the clock metal back box that would accommodate (up to) size #10 screws
for fixating it to the wall. Hardware to fixate the clock’s metal back box to the wall, depending on the
type of wall, is to be provided by the installer.
For a Surface (wall) Mounted Clock:
• A double gang (utility) box
For a Dual-Faced or a Flag Mounted Clock:
• A double gang (utility) box
• There are 4 holes in the pole base plate that would accommodate size #8 screws for fixating it to the
ceiling or to the wall. Hardware to fixate the pole base plate to the ceiling or to the wall depending on
the type of wall is to be provided by the installer.

The flush mount housing includes a grounding kit allowing to ground the flush mount housing
to the facility main ground bus (depending on local codes, grounding may not be required for
PoE):
17
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Flush Mounted Clock Mechanical Installation
Included in Package
Included with the Clock Wiring Kit
#6-32x1/2 Phillips flat head black
machine screw (these screws are
for screwing the display to the
housing)
Grounding wire
#6 Internal-tooth lock washer
Hex nut 6-32
4
1
1
1
Description
SBP Digital Clock
Digital Clock
Quantity
1
1
Picture
Flush Mount Housing
(for inside the wall installation)

18
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
12
34
18
[
3) Once a hole in the wall is cut, place the clock
gang box in the wall and make sure that it is leveled
with the floor. You may need to make a fixture
to secure the gang box in between the studs in
the wall, nail it to the cinderblock, or take needed
actions to secure it to the wall depending on the
type of wall. The gang box has pre-punched holes
on all sides, allowing to secure the gang box to the
wall.
Flush Mounted Clock Mechanical Installation
1) This clock is offered at different sizes and
based on its size, its metal back gang box will be
compatible with its display size. Once you have the
flush mounted housing (dimensions are available in
the specifications), cut a hole in the wall, making
sure to leave at least 1.0” (2.54 cm) between the
top of the clock gang box and the celling.
4) Since the flush mounted digital clocks are offered
at different voltages and are made out of metal,
depending on the local codes and regulations, you
may also need to ground the clock gang box to the
facility grounding bus using the provided hex nut
and internal-tooth lock washer.
2) Plan where the network cable is going to be run
into the clock and knockout the semi pre-punched
designated wiring holes on the clock gang box.
The clock gang box comes with semi pre-punched
wiring holes in all sides.
1.0” [ 1.0”
grounding wire included in wiring kit
x = knockout holes for wiring
y = nailing holes for securing the gang box to the wall
x x
xx
xx
xx
y
y
yy
yy
yy
y
y
y
y

19
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
5
6 7
Flush Mounted Clock Mechanical Installation
5) Run the network cable from the wall into the clock gang box through one of the knockout holes as
shown in the below image.
6) To proceed with the installation instructions,
please follow the “Uniform Stage Installation”
section in this manual. Once done, to complete the
flush mounted clock installation, follow step 7.
7) With the clock powered and properly
functioning, the last step would be to remove the
adhesive clear protective film from the clock filter,
as shown in the below image.

20
The Sapling Company, Inc.
670 Louis Drive
Warminster, PA 18974
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
Wall Mounted Clock Mechanical Installation
Included in Package
Description
SBP Digital Clock
Digital Clock Wall Housing
#6-19x1/2 screw
#6-32x1 screw
Quantity
1
1
4
4
Picture
If not mounting the clock to a double gang box, the installer needs to provide:
#8 self-tapping screws
Wall anchors
4
4