ScanBox Ergo Line Series User manual

User Manual
Ergo Line | Banquet Line | Banquet Master | Under Counter
Ambient | Hot | Active Cooling
Engelska / English
Version 2018-21
This user manual is translated from Swedish to English.
CAUTION: READ THE USER MANUAL
BEFORE USING THE PRODUCT

CAUTION
Read Operator’s Manual May not be put in household waste

© ScanBox Thermo Products AB 2018 3
Section - Safety Instructions
Safety Instructions
Congratulations…
…on your selection of a new ScanBox banqueting cart. We are
pleased that you have chosen one of our products and we hope
that you will enjoy our equipment for years to come.
This manual should be read before using the product. The man-
ufacturer can not be held liable for personal injury or any other
damage caused by improper use of the product. For future use,
always keep the user manual together with the product.
This product can be used by children from 8 years of age and
upwards; and by persons with impaired physical, sensory or
mental ability; as well as persons with insufficient experience
and knowledge, if they are supervised or instructed as to how
the product can be used safely and understands risks associat-
ed with the use.
Keep all packaging materials out of reach of children due to as-
phyxiation.
Do not allow children to play with the product.
The product is intended for professional temporary storage and
distribution of food, up to eight hours. It is not allowed to use the
Safety for children and disabled
General Safety Instructions

ScanBox – User Manual for Ergo Line, Banquet Line, Banquet Master & Under Counter4
Version 2018-21
product for other purposes.
The box must stand flat with castors in a locked position before
it is connected to electric mains.
For products with active cooling to function optimally, the box
must be placed at least thirty centimeters from the wall.
This product must be connected to the electric mains through a
socket with a secure connection to the ground.
When unplugging the box from the wall socket, grab the plug
handle and pull it out. Do not pull the plug from the wall socket
by grabbing the power cord.
The product must be disconnected from the electric mains be-
fore troubleshooting or maintenance.
Replacement of the spiral cable and plug must only be carried
out by the manufacturer, its service agent or by personnel with
equivalent knowledge, to avoid danger.
Parts of the product will become hot when using the product.
Avoid touching these hot parts.
Do not store flammable or explosive substances such as flam-
mable liquids inside the product.
If necessary, check that ventilation openings are not blocked.
Think about the risk of the product tipping over. Load pans from
bottom to top, unload pans from top to bottom. Load heavy pans
underneath. Avoid placing or transporting the product on sloping
surfaces.
Follow the instructions for cleaning and maintenance as you will
find further in this manual.
Do not use pressure washer to clean the product.
If your product is equipped with a humidifier, it has to be filled
with fresh water before heating up the unit.
Banquet Master is equipped with a holder for the roll-in rack
handle on the outside of the box. Place it here when the box is
hot. Please be aware, handle of roll-in rack might be hot.
Section - Safety Instructions

© ScanBox Thermo Products AB 2018 5
Table of Content
Congratulations…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety for children and disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table of Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Maintenance & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Information Before Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cleaning of Runners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cleaning of Pan Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cleaning of Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cleaning of Castors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cleaning of Anodized Aluminum Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Detergents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Fixed Waste. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Scratches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning of Stainless Steel Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning of Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
If your box does not work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The warranty does not Apply if: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The following parts are not covered by the warranty: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Manufacturer’s Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ergo Line & Banquet Line Active Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before using the product for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Recycling of Packaging Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
First Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Daily Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Declaration of Conformity with CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chart – Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ergo Line, Banquet Line, Banquet Master & Under Counter Hot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Before using the product for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Recycling of Packaging Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
First Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Daily Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Declaration of Conformity with CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chart – Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Section - Table of Content

ScanBox – User Manual for Ergo Line, Banquet Line, Banquet Master & Under Counter6
Version 2018-21
• ScanBox recommends users to put sealed lids on G/N pans and other types of pans to reduce
spillage and to make cleaning easier.
• Note: G/N pans or trays must meet the EN 631 standard.
• The door must always be closed during transport.
• Cleaning gradually removes lubricating oil. Therefore, the door lock & castors must be oiled regularly.
• If the boxes are cleaned every day, ScanBox recommends using stainless steel castors with sealed
ball bearings.
Advice
The product must be cleaned and serviced regularly. Moving parts must be lubricated and tightened.
Maintenance & Cleaning
General Information Before Cleaning
Cleaning of Runners
• Disconnect the product from the electric mains by unplugging it from the wall socket.
• Make sure the product has cooled down to reduce the risk of burns on hands or arms.
• Have a certified electrician inspect the product every six months.
• Note: do NOT clean the product with a power washer.
• Remove detachable runners and clean them manually or place them in a dishwasher.
• Products with pressed runners should be cleaned manually from inside of the box.
Cleaning of Pan Stop
Some models have a removable pan stop located on the inside at the back of the product. The pan
stop can be removed for cleaning by unhooking it from the keyhole mounts. Be sure to lock the castors
before disassembling or mounting the product.
Cleaning of Fiberglass Plastic Parts
Clean plastic parts such as side panels, door panel, back panel, fiberglass plastic cases and door gasket
with a mild detergent diluted with warm water. After cleaning, wipe the surfaces dry with a soft cloth.
Cleaning of Castors
Use the same procedure as “Cleaning of Fiberglass Plastic Parts” when cleaning the castors, but make
sure that the lubricant of the castors does not leak out when cleaning.
Section - Advice / Maintenance & Cleaning

© ScanBox Thermo Products AB 2018 7
Cleaning of Anodized Aluminum Surfaces
General
Detergents
Fixed Waste
Scratches
Cleaning Methods
Anodized aluminum surfaces must be cleaned if food has been spilled and/or is stuck in order to keep
the product hygienic. Cleaning must be completed before the product is reheated or cooled down.
Avoid spillage, if possible. Clean spillage before it dries since dried spillage is harder to get rid of. Be-
ware of the hot surfaces.
The anodized aluminum surfaces are sensitive to strong acids and, in particular, to strong alkalis, e.g.
sodium hydroxide. Therefore, detergents with such content should NOT be used as they may cause
stains and veins. Soft clean water in combination with a neutral detergent (pH 6-8) is recommended.
The anodized surface is not sensitive to organic solvents why such can be used, e.g. mineral turpentine.
Do not use aggressive detergents such as spray cleaners.
Dried food residue on the inside of the box can be scraped away with a plastic scraper. The surface
can be polished with a sponge (3M) or equivalent.
Scratches that have gone through the anodization and exposes the aluminum below is considered purely
cosmetic damage. This is due to the excellent adhesion of the anodization and the built-in properties of
the aluminum; however, these types of scratches pose a risk of further corrosion.
Scratches on the fiberglass plastic laminate on the outside of the box can be polished with gel coat,
which will improve damages of mechanical surfaces and turn into a glassy surface. Larger damages such
as holes and deep scratches in plastic laminate can be spackled with fiberglass putty and painted.
Please contact ScanBox Thermo Products AB at: [phone] or [email protected] if you have
further questions.
Cleaning can be done with a hose nozzle or with squeegees and cloths. A bucket of hot water with soft
cleaners and a brush is recommended. Rinse with low pressure water hose and wipe dry with a soft
cloth.
Verify your products IP-classification on the CE mark placed on the side of the product. Information on
how to interpret the IP-classification is available at http://www.sp.se/en.
The manual method allows the use of wax-based cleaners and polishing / wiping with a soft cloth.
The thin wax layer reduces the risk of food spillage getting stuck on the surface thus prolonging time
between cleaning.
Cleaning of Stainless Steel Surfaces
General
Stainless steel surfaces soiled with food residue must be cleaned to remain hygienic. Cleaning must be
completed before each use or once a day. Avoid food spillage, if possible. Clean food residue before it
dries to facilitate cleaning.
Beware of hot surfaces.
Section - Maintenance & Cleaning

ScanBox – User Manual for Ergo Line, Banquet Line, Banquet Master & Under Counter8
Version 2018-21
Detergent
• Use only detergents for stainless steel. Detergents may not contain chlorides.
• Contact your supplier of cleaners and detergents for recommendations regarding stainless steel
detergents.
Stainless steel can begin to corrode and discolor after prolonged exposure to liquids containing salt.
Cleaning of Fans
General
The fans must be cleaned every three months, or if there is food stuck in the fan. After each transport,
the fan should be inspected to determine if there is food stuck in the fan. If so, it must be cleaned
before the box is started.
CAUTION: Only qualified personnel may clean the fans.
Cleaning Method
Before you start cleaning, the box must be disconnected from the wall socket. Remove the screws that
hold the element cover. Start cleaning the fan from dust and other residues.
Compressed air, a brush or a wet cloth can be used to clean the fan and the cooling flanges.
Note: Do not use running water to clean the fan.
Note: The boxes should not be cleaned with a high pressure washer.
Only approved spare parts from ScanBox may be used. Otherwise, the warranty will not apply. Only
qualified personnel may perform repairs that affect the box’s electrical system. This also applies to the
change of spiral cord and plug.
This symbol on the product indicates that the product can not be handled as household waste.
It should, instead, be submitted to a recycle station for electrical and electronic components. When en-
suring that the product is handled correctly, you help prevent negative environmental effects. For further
information, contact your local authorities, waste collection service or the retailer who sold the product
to you.
If your box does not work
Environmental protection
Section - Maintenance & Cleaning / If your box does not work / Environmental Protection

© ScanBox Thermo Products AB 2018 9
Packaging
Our packaging material is environmentally friendly and recyclable. Sort and discard the material in suita-
ble containers at the recycling station.
All ScanBox products have a 12 month warranty from the date of the invoice. In case of complaints or
warranty cases, a warranty form must be filled in. It is mandatory to fill in both the article number and
serial number when submitting the warranty form. You can download the warranty form from ScanBox’s
website at https://www.scanbox.se/en/support/warranty. The warranty form should be sent to the com-
pany where you purchased your products or directly to ScanBox (only Swedish customers).
ScanBox Thermo Products AB
Warranty
Manufacturer’s Address
The warranty does not Apply if:
The following parts are not covered by the warranty:
• You are not following the instructions in this manual.
• You use the product for other purposes than it is intended for.
• You change some settings in the control panel.
• You make functional changes to the product.
• You use non-original spare parts.
• Spiral Cord
• Castors
• Rubber cladder on the chassis
• Doors Gasket
Ekängsvägen 1
293 40 Olofström
SWEDEN
[phone]
[email protected]
www.scanbox.se
Section - Environmental Protection / Warranty / Manufacturer’s Address

ScanBox – User Manual for Ergo Line, Banquet Line, Banquet Master & Under Counter10
Version 2018-21
Ergo Line, Banquet Line & Bakery Line
Active Cooling
Product Description
Overview
Number Parts
1 Control Panel - Temperature Controller
2 Door
3 Plug
4 Protective cover over cooling compressor
5 Door Lock
6 Push/Pull Handle
7 Extra Loading Space
8 Front Castors with Brake and Swivel
9 Rear Castors
Section - Ergo Line & Banquet Line Active Cooling