Victor BC21 User manual

VMA‐0011(2)‐OPERATOR/INSTALLATIONMANUAL:BC21
CAUTION:Thismanualmust bereadandunderstoodbefore
yourapplianceisinstalled,andoperated.
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OPERATOR/INSTALLATIONMANUAL:
HOTHOLDINGUNIT
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MODELNUMBER:BC21
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CONTENTS:
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1.UNPACKINGANDASSEMBLY..................................................................................3
2.INSTALLATION.........................................................................................................3
3.USEANDBESTPERFORMANCE...............................................................................4
4.CLEANING................................................................................................................6
5.MAINTENANCE........................................................................................................7
6.WARRANTY.............................................................................................................8
7.ENVIRONMENTALCONDITIONS..............................................................................9
8.SPECIFICATION........................................................................................................9
9.TROUBLESHOOTING................................................................................................9
10.SPAREPARTS.........................................................................................................10
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PLEASEUSETHEBOXPROVIDEDBELOWTORECORDYOURMODELANDSERIALNUMBERFORFUTURE
REFERENCE,THISCANBEFOUNDONPRODUCTDATALABEL
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ModelNumber:SerialNumber:

HOTHOLDINGUNIT
VMA‐0011(2)2
ThankyouforbuyingaVictorproduct.Youcanexpectmanyyearsofreliableusefromyour
purchase,providingtheoperating,cleaningandmaintenanceinstructionsarefollowed.Failureto
followtheseinstructionmayaffectthewarranty.
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Followingthismanualwillensurethesafeinstallation,operationandmaintenanceoftheVictor
product.Checkthatthemodelnumberofyourproduct,asprintedonthedatalabel,matchestoone
ofthemodelnumberslistedontheinstructions.
SYMBOLSUSEDINVICTORPRODUCTMANUALS
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Readinstructionmanual
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WARNING:Electricaldanger
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WARNING:Fireprevention
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WARNING:HotSurfaces
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WARNING:Readinstructionalongsidethissymbol
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CAUTION:Airvent,Donotobstruct
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WARNING:Heatsource
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CAUTION:Strongdraughts
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CAUTION:Humidity
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WARNING:Donotjetwashorsteamclean
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Refrigerationoperationspecification
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RecommendedPPE.Gloves,Dustmask,Safetyglasses

HOTHOLDINGUNIT
VMA‐0011(2)
3
1. UNPACKINGANDASSEMBLY
AllprotectivecoatingusedonstainlesssteelsurfacesoftheHotHoldingUnitmustberemoved.The
exposedsurfacescanthenbewipedcleanwithadampcloth,usingamilddetergentorsoapif
necessary.
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DONOTUSEANYABRASIVEMATERIALORFORMOFBLEACHFORCLEANINGPURPOSES.
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Pleaseseethecleaningsectionofthismanual.
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2. INSTALLATION
SITING
Ensuretheareaisclean,levelandclearofobstructions.
Movetheunitintotherequiredposition.
Ensureallpointsinthissection,withregardstositing,havebeenconsidered.
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BURNOFF
Beforefirstuse,theunitmustbe“burntoff”,byrunningonfullpowerfor1hourtoburnoffany
greaseanddustthatmayhaveaccumulatedduringmanufacturing.Duringthistimesomesmokeand
burningsmellsmaybeexperienced,thisnotacauseforalarm.
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WARNING:Fireprevention‐Wherethisapplianceistobepositionedincloseproximitytoawall,
partition,kitchenfurniture,decorativefinishes,etc.,itisrecommendedthattheybemadeofanon‐
combustiblematerialorcladinasuitablenon‐combustibleheatinsulatingmaterialandthatthe
closestattentionbepaidtofirepreventativeregulations.
Combustiblematerialsmustnotbestoredonand/oraroundthisappliance.
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WARNING:HotSurfaces
Duringoperationthemetalpartsofthisappliancewillgethot,thismustbetakenintoconsideration
whenpositioningthisappliance.
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WARNING:Strongdraughts–Whensitingtheunitavoidpositioninginstrongdraughts(above2m/s),
thiswillcauseareductionintemperatureholdingperformanceandinseveredraughtscausealossof
holdingproductattemperature.
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WARNING:Electricalsupplyvoltage‐Theapplianceisfittedwitha13Ampplug,andmustbe
connectedtosocketwith13Ampprotection.Thismodelissuitablefor220–240VA.C.supplyonly.
Ensurethattheelectricitysupplyisasstatedonthemodel’sdataplate
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WARNING:Electricalearthing
Thisunitmustbeearthed,donottouchinternalwiring.
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Wiresinthemainsleadarecolouredinaccordancewiththefollowingcode:
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GreenandYellow‐Earth(E)
Blue‐Neutral(N)
Brown‐Live(L)

HOTHOLDINGUNIT
VMA‐0011(2)4
CAUTION:Operator:
Thisappliancemustonlybeoperatedbysuitablytrainedorqualifiedpersonsaged16
yearsandabovewhohavereadandunderstoodthismanual.Anoperatorisdefinedas
thepersonwhoisresponsibleforswitchingtheapplianceon,adjustingthe
temperatureanditssafeuse.
Childrenshallnotplaywiththeappliance.
3. USEANDBESTPERFORMANCE
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Thisunitisonlytobeusedtoholdreadycookedproductsatatemperatureto
complywiththeFoodHygieneRegulations.
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TheControllersareshownwiththecoversremoved.
Thecontrollersarepre‐settoafactorysettoensuresafeandefficientperformance.
Thesesettingsshouldnotbealtered.
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Toobtainthebestperformance,followtheprocedurebelow,
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TURNINGON
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(a) Ensuretheunitisconnectedtothepowersupply.
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(b) TurntheunitonusingtheOn/OffSwitch.Thisswitchesonandoffallpowertotheunit.
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(c) Theheatlamps,insidetheunit,remainonwhiletheunitisswitchedon.
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PREHEATING
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(d) Beforeplacinganyfoodinside,theunitneedstobepreheatedfor30minutes.
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(e) Ensureallthecoverflapsareclosed.
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(f) TheIndicatorlampswillbeilluminatedwhenpowerisbeingsuppliedtotheheatingelement.
Oncetheshelfhasreacheditssettemperaturethelampwillcycleonandoff.
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OPERATING(NORMALOPERATION)
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(g) Asrequired,lifttheflapsoneithersidetoloadorunloadtheunit.
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Bottom Shelf
Controller
On/Off
TopShelf
Controller
BottomShelf
Indicator
Top Shelf
Indicator

HOTHOLDINGUNIT
VMA‐0011(2)
5
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OPERATING(BUSYPERIODS)
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(h) Theflapscanbelatchedintoanopenpositiontoalloweasyaccess(seebelow).
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(i) Withoneormoreflapslatchedopentheinternalunittemperaturewillfall.
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(j) Whereverpossible,theunitshouldonlybeoperatedinthiswayforasshortatimeas
possible.
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LATCHINGTHEFLAPSOPEN
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(k) Liftthelatchtothetopofitstravel.
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(l) Lifttheflapfullyopen.
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(m) Letthelatchfallontothepintosecurethedoorinpositon.
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UNLATCHINGTHEFLAPS
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(n) Toclosetheflap,liftthelatchfully.
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(o) Closetheflap,oncethepinisclearofthelatchallowittofallbacktoitsclosedposition.
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HOTHOLDINGUNIT
VMA‐0011(2)6
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4. CLEANING
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Therack,watertrayandcrumbtrayareallremovableforcleaning.
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Stainlesssteelsurfaceswillgiveyoumanyyearsoftrouble‐freeuse,aslongasyoufollowafewsimple
rules.Ifitappearstomark,donotworry,itisusuallynotthesteelbutsomethingdepositedonit
whichhasstained.
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Dowashallsurfacesbeforeuse.Youshoulduseadampclothandamilddetergent,soap,orsimilar
cleaner.Toremoveanyresidue,wipeoverwithacloth,rinsedwellwithcleanwater,anddrythe
surfaceswithasoftcloth.Cleanregularlywheninuse.Dousesoftcloths,nylonorbristlebrushes.
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Donotusemetalscrapers,wirebrushesorwirewoolpadsastheywillscratchthesteel.Dotakecare
whenhandlingsharpobjectsastheycanscratchthesurfaceofthestainlesssteel.Anyscratcheson
stainlesssteelwillblendtogetheroveraperiodoftimeandbecomelessnoticeablewithage.Thereis
nodetrimenttothecorrosionresistanceorperformanceofthematerial.
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Donotusebleachforcleaningpurposes(rememberdishwasherpowders,sterilisingagentsandsimilar
productsallcontainchlorides).Ifused,blackpitmarksorothersucheffectsmayappearand
permanentdamagemaybecaused.Ifbleachisusedinadvertently,removewithaclothrinsedinclean
water.
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Donotsplashtheappliancewithbleachwhencleaningaroundthecounter.Ifyoudo,wipethe
surfaceimmediatelywithacloth,rinsedincleanwater,thoroughly.
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Donotallowcorrosivefoodstuffssuchasfruitjuices,vinegar,mustards,pickles,mayonnaise,etc.,to
remainonstainlesssteelforlongperiods.Washandrinseaway.
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Donotleavesteelobjectsorutensilsstandingonthestainlesssteelsurfacesforlongperiods.Theycan
rustandleavemarks.Aftercleaningwithdetergent,alwaysremoveresidueswithawetclothandwipe
dry,iflefttheycanhaveanetchingeffectonthesurface.
CAUTION:ChildSafety
Cleaningandusermaintenanceshallnotbemadebychildren.
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WARNING:Donotjetwashorsteamclean
Thisappliancemustnotbecleanedwithajetwashorsteamcleaner.
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WARNING:Switchoffandunplug
Theunitmustbeswitchedoffandunpluggedfromtheelectricalsupply
beforecleaning.

HOTHOLDINGUNIT
VMA‐0011(2)
7
CAUTION:ChildSafety
Cleaningandusermaintenanceshallnotbemadebychildren.
WARNING:Switchoffandunplug
Youmustswitchoffanddisconnecttheappliancefromtheelectricalmainssupply
beforecarryingoutmaintenanceorremovinganycoversorcomponentswhich
havebeenfastenedusingscrews.
5. MAINTENANCE
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YearlySafetyCheck
Youshouldhaveyourapplianceinspectedandtestedforelectricalsafetyatleastonceayearas
requiredbytheElectricityatWorkRegulations.

ElectricalMainsLead
Ifthesupplycordisdamaged,itmustbereplacedbythemanufacturer,itsserviceagentorsimilarly
qualifiedpersonsinordertoavoidahazard.
DONOTUSEIFTHESUPPLYCORDISDAMAGED.
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CHANGINGLAMPS
Ifalamprequiresreplacementfollowtheprocedurebelow.

Removingthelamp.
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(a) Ensureallpoweristurnedofftotheunitandthe
unithascooled.
(b) Thepanelinfrontofthelampsdropsdownto
allowaccess.
(c) Reachinthroughtheflapandloosenthewing
screwsoneachsideofthecover,andlowerthe
panelforward.
(d) Pushthebulbtoonesideofthesprungloaded
holder,swingthefreeendoutoftheholder,
andremovethebulb.
(e) PleasenotethatonlyJacketedLamps,ofthe
correctpowerrating,shouldbeused(seeSpare
Partssectionforaccesstoreplacementparts).
Replacingthelamp
(f) Carefullyunwrapthenewlamp.
(g) Pushthebulbtoonesideofthesprungloaded
holder,ensuringitiscorrectlylocatedonthe
contactintheholder.
(h) Swingthelampintotheholder,sothatboth
endsofthelamparelocatedcorrectlyinthe
holder.
(i) Whenreleasedthelampshouldbelocatedsecurelyintheholder.
(j) ClosetheCoverbackandsecureinplacebytighteningtheWingscrewsoneachside.

HOTHOLDINGUNIT
VMA‐0011(2)8
6. WARRANTY
VictorManufacturingLtdisrenownedforthequalityandreliabilityofitscateringequipmentand
offerswarrantyonallgoodsmanufacturedbythecompanyandsuppliedbyitsUnitedKingdom
Distributors.

On‐sitewarrantyincaseoffailureisincludedinthepurchaseprice,whichcoversthecostsofspare
partsandlabourfromthedateofinvoiceforaperiodof12months.

TheVictorManufacturingLtdwarrantydoesnotaffectanylegalrightsyouhaveagainsttheperson
whosuppliedourgoodsoranyotherlegalrightagainstVictorManufacturingLtdunderthelawsof
theUnitedKingdom–itisanadditiontothoserights.

AllgoodssoldbyVictorManufacturingLtdaresubjecttotheCompany’sstandardconditionsofsale,a
copyofwhichisavailableuponrequest.

WherethegoodsandcomponentssuppliedbyVictorManufacturingLtdareofthecompany’sdesign
andmanufacture,VictorManufacturingLtdwillmakegoodanydefectsinthosegoodsprovided
VictorManufacturingLtdliabilitywillbelimitedtothefollowing:

Itisthepurchaser’sresponsibilitytoprovethattheunitisunderwarranty,e.g.receiptofpurchase,
serialnumber,etc.

Damagedintransitclaimsmustbereportedinwritingtothecompanywithin3daysofreceiptfor
yourclaimtobevalidated.Damagedgoodswillnotbereplacedorrepairediftheyhavebeenused.

VictorManufacturingLtdmustauthoriseallwarrantyrepairspriortothecommencementofwork.
Workcarriedoutongoodspriortoauthorisationwillnotbecoverednorwillanyresultantdamage.

AllwarrantywillbeimmediatelyinvalidatedifinthereasonableopinionofVictorManufacturingLtd,
unauthorisedrepairsormodificationshavebeenmadetothegoods,inthecaseofaccident,misuse,
ordamagecausedbyimproperinstallationandalteredormissingserialnumbers.Victor
ManufacturingLtdwillnotprovidewarrantyrepairsifinouropiniontheproblemresultedfrom
externallycauseddamage,useoutsidethegoodsspecification,faultscausedbyinexperiencedornon‐
approvedrepairers.Allwarrantywillbeimmediatelyinvalidatedifinstallationofequipmentisnotin
accordancewithVictorManufacturingLtdinstallationinstructionssupplied.
CustomeradjustmentsexplainedintheoperatingmanualarenotcoveredbyVictorManufacturing
Ltdon‐sitewarranty.Assistancecanbereceivedbycontactingthewarrantydesk.

TheliabilityofVictorManufacturingLtdanditsappointedengineersarelimitedtothecostofrepairs
(partsandlabouronly)oftheunitunderwarranty.Lossoffoodorotherdamagescausedbyfaulty
goodsarenotcoveredbythewarranty.

NofaultfoundwarrantycallsandinstallationerrorsarenotcoveredunderVictorManufacturingLtd
warrantyandwillresultinachargebeingmadeforthecalloutandon‐sitelabourforourappointed
engineer.TheVictorManufacturingLtdwarrantydoesnotcoverthereplacementofused
consumables,orpartsthatrequireperiodadjustmentorlubrication,unlessthepartisfaulty.
Youmusthaveevidencethatroutinemaintenancehasbeencarriedoutbyaqualifiedengineerin
accordancewiththeinstructionmanual.Thisisofparticularimportancewithrefrigeratedandgas
fuelledunits.Workmadenecessarybylackofroutinemaintenanceorcleaningisnotcoveredbythis
warrantyandwillbechargeable.

VictorManufacturingLtdpartsandlabourwarrantyisvalidfortheUnitedKingdommainlandonly.
ForallareasoutsidetheUnitedKingdommainland,warrantyappliestopartsonly.

SomepartsareautomaticallynotcoveredbytheVictorManufacturingLtdwarranty(e.g.panels,
glass,lamps,shelves,etc.)Manysurfacefinishesincludingpaintandplasticcoatedsteelcanbe
scratchedanddamagedifnotproperlycaredfor;suchdamageisnotcoveredbytheVictor
ManufacturingLtdwarranty.

HOTHOLDINGUNIT
VMA‐0011(2)
9
7. ENVIRONMENTALCONDITIONS
Thisappliancecontainselectricalcomponentsandshouldbeusedandstoredindoorsonly
undertheconditionslistedinthetablebelow.

Environmental
Temperature5°C–35°C
RelativeHumidityMax.80%upto31°Cdecreasinglinearlyto50%at
40°C
AltitudeNotexceeding2000m
ElectricalSupplyVoltagefluctuationnotexceeding10%
8. SPECIFICATION
Specification
Size800mm(W)x601mm(D)x767mm(H)
Weight(unloaded)62Kg
SupplyVoltage220‐240VA.C
MaxCurrent 10.1A
Power2.5kW
Fuse 13A
9. TROUBLESHOOTING
A.
Appliancenotheatingup
TheRockerSwitchlampis
off
Checktheunitispluggedintoalivesocket.
Checkthesocketisturnedon.
ChecktheapplianceRockerSwitchintheONposition.
TheRockerSwitchlampis
onCheckthecontrollertemperaturesettingissetcorrectly.
B.
Theunitisnotmaintainingthefoodtemperature
Thecontrollertemperature
settingissettoolowIncreasethecontrollertemperaturesetting.
C.
Thefoodisgettingtoohot 
Thecontrollertemperature
settingissettoohighReducethecontrollertemperaturesetting.
D.
NoLight/Lights.
AllLightsareoff
Checktheunitispluggedintoalivesocket.
Checkthesocketisturnedon.
ChecktheapplianceRockerSwitchintheONposition.
OneLightisoffCheckthelampsislocatedintheholdercorrectly.
Changethelamp.



HOTHOLDINGUNIT
VMA‐0011(2)10

10. SPAREPARTS
Sparepartsareavailableforallmodelsofequipment.Thesecanbeobtainedbycontactingeither
yourdistributororVictorManufacturingLtd.

Whenorderinganysparepartsalwaysquotethemodelandserialnumber.Thiscanbefoundonthe
datalabelaffixedclosetothemainsleadconnectionpointtoyourproduct.Itisalsoadvisableto
makeanoteofthesenumbersinthespaceprovidedonthefrontcoverofthismanual.

Themostcommonsparepartsandtheirordercodesarelistedinthefollowtable.

Sparesordercodes
 BC21
HEATINGELEMENT1000W21‐0235
ELEMENTCOMPRESSIONFITTING40‐0260
MOULDEDPLUG&LEAD2.5M23‐0140
ROCKERSWITCH24‐0026
THERMOSTAT24‐0321
INDICATORNEON26‐0075
QUARTZLAMP(JACKETED)26‐0126
LAMPHOLDER26‐0132
FOOT53‐0050
FRONTHANDLE53‐0082
KNOBCONTROLBLACK6mmSPINDLE53‐0264
OUTERCOVERSCREW/CUPWASHER76‐0397/74‐0115
FLAPASSEMBLYA0000476Q
LATCHRETURNSPRING70‐0185
LATCHASSEMBLY(FRONT)A0000485Q
LATCHASSEMBLY(REAR)A0000616Q




HOTHOLDINGUNIT
VMA‐0011(2)
11
NOTES
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

RegisteredOffice:

VictorManufacturingLtd
LonsdaleWorks,GibsonStreet,Bradford,BD39TF
Tel:01274722125
Fax:01274307082
Email:[email protected]
www.victoronline.co.uk
INTHEUNLIKELYEVENTYOUREQUIPMENTFAILS:

Refertotheinstructionmanualtoensuretheapplianceisbeingoperatedcorrectlyandreviewthe
troubleshootinginformationtoseeifyourfaultislisted.

Iftheproblemstillcannotberesolvedcontactuswiththefollowinginformation,

Themodelnumber(fromthedatalabelontheunit)
Theserialnumber(fromthedatalabelontheunit)
Abriefdescriptionofthefaultyouhave.
Yourlocationandpostcode.

Makesureyouhaveyourproofofpurchasedocument(Invoicenumberorserialnumber)andthe
modelnumberoftheequipmentthathasfailed.

Contactthewarrantydepartmentonthefollowingnumbers:

TelephoneNo:   01274722125(OfficeHours)
DeskFaxNo:   01274307082(OfficeHours)
WarrantyDeskEmailaddress:[email protected]

Warrantyrepairsarecarriedoutbetween9:00a.m.and5:00p.m.Monday–Friday.
Accessrequiredoutsidenormalworkinghoursmayincurcharges.






