
Troubleshootingguidelines–GASFIREDHEATERS
Forbrandnewburners
‐Saunaheaterisnotturningon:
1) Checktomakesuretimerandthermostatareturnedon
2) Makesurethecontrolswereconnectedtotheburner(gasvalve)usingthemillivoltwireprovided.
3) Makesurethecorrecttypeofgaswasconnected(LPorNAT).BurnerhasbeenbuiltaccordingtotheGas
HeaterOrderFormsuppliedbycustomer.
4) Makesurethatthereisnocrimpinthemillivoltwirelinethatmayhavehappenedduringinstallation
5) Makesurethegasinon.
Forstandingpilotmodelsonly:
‐Pilotlightisnotlightingup:
1) Checktomakesurepilothasnotmovedfromoriginalplaceduringburnerinstall
ForPiezostyleburners:
‐Pilotlightisnotlightingup:
1) Checkbatteriesinthebatterypack
2) Checkthegastank(justforLPburners)
3) Checktheprongsofthepilotgeneratoritself.Cleantheprongswithawirebrushiftheyaredirtyto
restoreit.Theymayneedtobecleanedfromtimetotime.Iftheprongsarebroken,youneedanew
pilot.
Heaterisnotgettinguptotemperature:
1) Checkthermostat,makesurethermostatisintherecommendedlocationandpositioninthesaunaroom.
2) Checkventing:
a) Forverticalventing,apowerventmayberequiredforrunlongerthan7ft.
b) Makesurefluecapandordrafhood/elbowhavebeeninstalledaccordingly,dependingonyour
heatermodel.
Gasheatersandburnermaintenanceguidelines
Makesureyouhaveagasprofessionalinspecttheheaterregularlyoratleastonceayeariftheheaterisina
remotelocationandnotusedfrequently.Theprongsonthepilotgeneratormayneedtobecleanedfromtimeto
time.Atleastonceamonth,cleantherocktraybyremovingtherocksandwipingdownanydebris,brokenrocks
orsandfrombrokenrocks.
For
additionaltechnical
assistance,pleasesendusyourtechnicalticketattachedviae‐mail[email protected]orviaourwebsitewww.scandiamfg.com