Schlumberger MagIC 9000 User manual

Schlumberger
MagIC 9000
Quick Reference Guide
For Debit Card & Credit Card Procedures
STARTING OUTTIPS/CLOSING
TERMINAL INITIALIZATION
This function (re)establishes parameter settings between
the merchant’s POS terminal and your Bank.
Step 1. Press FCN.
2. Press the !arrow to select OTH.
3. Use the "and !arrows to highlight HOST ADMIN
and press OK.
4. Enter MANAGER ID and press OK.
5. Enter MANAGER PW and press OK.
6. Use the "and !arrows to highlight INITIALIZE
and press OK.
7. Press the #arrow to select YES to RETAIN PARAM.
8. Terminal will display MERCHANT ID, press OK.
9. Terminal will display TERMINAL ID, press OK.
10. Terminal will display END OF DAY, press OK.
11. Terminal will display PRT DETAIL select #YES.
12. INIT COMPLETE PLEASE LOGON.
TERMINAL LOGON
Step 1. Press FCN.
2. Press the !arrow to select OTH.
3. Use the "and !arrows to highlight LOG ON
and press OK.
4. Enter MANAGER ID and press OK.
5. Enter MANAGER PW and press OK.
TERMINAL LOGOFF
Financial transactions cannot be processed when the terminal
has been logged off. For security reasons, you should “logoff”
your terminal at the end of each business day.
Step 1. Press FCN.
2. Press the !arrow to select OTH.
3. Use the "and !arrows to highlight LOG OFF
and press OK.
4. Terminal will now display LOGOFF APPROVED.
TIP PROCESSING
This terminal can be set up to process tips on Debit/Credit card
transactions. This feature is turned ON/OFF in Term Config.
Step 1. Press FCN.
2. Press the $arrow to select ADM.
3. Use the "and !arrows to highlight TERM CONFIG
and press OK.
4. Use the "and !arrows to highlight TIPS and press OK.
5. Press the $arrow to select NO and press OK.
or #arrow to select YES and press OK.
6. Press CANC twice to return terminal to main menu.
When a transaction is processed with “Tip On” the additional
prompt for the cardholder appears as follows:
• Customer to confirm transaction amount by pressing OK.
• Customer to enter the tip amount and press OK.
• Customer to press OK to confirm total with tip included.
DEBIT/CREDIT CARD CLOSE BATCH
Step 1. Press FCN.
2. Press the !arrow to select OTH.
3. Use the "and !arrows to highlight HOST ADMIN
and press OK.
4. Enter MANAGER ID and press OK.
5. Enter MANAGER PW and press OK.
6. Use the "and !arrows to highlight CLOSE BATCH
and press OK. The terminal will print a detailed
listing of all transactions if enabled.
7. Press CANC twice to return terminal to main menu.
BALANCING
Step 1. Press FCN.
2. Press the !arrow to select OTH.
3. Use the "and !arrows to highlight LOCAL INQ
and press OK.
4. Enter MANAGER ID and press OK.
5. Enter MANAGER PW and press OK.
6. Use the "and !arrows to highlight PRINT TRANS
and press OK. The terminal will print all the
transactions made since the last Close Batch.
7. Terminal will prompt DEL DETAIL?
NO OR YES
No to leave sales data so you can print again.
Yes to delete the sales data.
8. Press CANC twice to return terminal to main menu.
For Technical Assistance Contact
INTERPOS
1-877-550-5553
0010275
To download additional copies of this Quick Reference Guide
go to www.moneris.com/merch nt/qrguides
and open the PDF file schlumbergerqrg.pdf
Your VISA Merchant Number is
Your MasterCard Merchant Number is
OK
CANC
PROMPT
SCREEN
CHQ
CORR
SAV
FCN
ARROW
KEYS

Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCHASE
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter purchase amount (e.g. 2500 = $25.00) and press OK.
6. AMOUNT OK? Merchant to approve and press OK.
7. SWIPE CUSTOMER CARD.
8. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy to customer and have
customer sign the other copy (compare signature to
card) and retain for your own record.
9. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCHASE
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter purchase amount (e.g. 2500 = $25.00) and press OK.
6. Pass terminal to the customer to follow prompts.
•AMOUNT OK? Customer to approve and press OK.
•SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $arrow for CHQ and #arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
7. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
8. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight REFUND
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter amount to be refunded (e.g. 2500 = $25.00)
and press OK.
8. AMOUNT OK? Merchant to approve and press OK.
9. SWIPE CUSTOMER CARD.
10. PLEASE WAIT. Terminal will print out two copies
of transaction. Merchant to sign a copy and give to
customer, retain other copy for your own record.
11. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight REFUND
and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter amount to be refunded (e.g. 2500 = $25.00)
and press OK.
8. Pass terminal to the customer to follow prompts.
•AMOUNT OK? Customer to approve and press OK.
•SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $arrow for CHQ and #arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
9. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
10. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCH CORR
or REFUND CORR and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter the entire amount of the transaction being
corrected (e.g. 2500 = $25.00) and press OK.
8. AMOUNT OK? Merchant to approve and press OK.
9. SWIPE CUSTOMER CARD.
10. PLEASE WAIT. Terminal will print out two copies
of transaction. Merchant to sign a copy and give to
customer, retain other copy for your own record.
11. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the #arrow to select RET.
3. Use the "and !arrows to highlight PURCH CORR
or REFUND CORR and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter the entire amount of the transaction being
corrected (e.g. 2500 = $25.00) and press OK.
8. Pass terminal to the customer to follow prompts.
•AMOUNT OK? Customer to approve and press OK.
•SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $arrow for CHQ and #arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
9. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
10. Press CANC to return terminal to main menu.
IMPORTANT: IF YOUR CUSTOMER’S CARD CANNOT
BE READ THROUGH THE TERMINAL YOU MUST TAKE
AN IMPRINT OF THE CARD & RETAIN THE CUSTOMER’S
SIGNED, IMPRINTED SALES DRAFT WITH THE
(MERCHANT) RECEIPT FROM THE POS TERMINAL.
CREDIT CARD TRANSACTIONS
DEBIT CARD TRANSACTIONS
PURCHASE REFUND PURCHASE/REFUND CORRECTION
PURCHASE REFUND PURCHASE/REFUND CORRECTION