Schrack Seconet VISOCALL IP Staff Terminal ST-TOUCH User manual

VISOCALL IP
Staff Terminal ST-TOUCH
User Manual

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Staff Terminal ST-TOUCH User Manual V 2.1
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Table of Contents
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Table of Contents
1Foreword ....................................................................................................................................... 5
2Overview....................................................................................................................................... 6
3General Information ...................................................................................................................... 7
3.1 Structure .....................................................................................................................................................................7
3.2 Screen lock .................................................................................................................................................................8
4User interface................................................................................................................................. 9
4.1 Status bar....................................................................................................................................................................9
4.2 List tab..................................................................................................................................................................... 10
4.3 Lists .......................................................................................................................................................................... 11
4.3.1 Room list ............................................................................................................................................................... 13
4.3.2 Call list.................................................................................................................................................................... 15
4.3.3 Reminder list......................................................................................................................................................... 16
4.3.4 Attendance list ...................................................................................................................................................... 17
4.3.5 Error list................................................................................................................................................................. 18
4.4 Functional area....................................................................................................................................................... 19
4.4.1 Attendance and call icons ................................................................................................................................... 19
4.4.2 Function icons ...................................................................................................................................................... 20
5Call display and reminder ............................................................................................................ 21
5.1 Call display .............................................................................................................................................................. 21
5.2 Call query................................................................................................................................................................. 22
5.3 Reminder................................................................................................................................................................. 24
6Room overview ........................................................................................................................... 26
6.1 Room features ........................................................................................................................................................ 27
6.1.1 Assigning care groups.......................................................................................................................................... 27
6.1.2 Bed enhancement................................................................................................................................................. 29
7Voice connection .......................................................................................................................... 30
7.1 Voice connection via call query........................................................................................................................... 30
7.2 Active voice connection via room list................................................................................................................ 31
7.2.1 Calling a room (communication terminal) ....................................................................................................... 32
7.2.2 Calling a bed terminal (patient terminal) .......................................................................................................... 33
8Functions ...................................................................................................................................... 34
8.1 Interconnection of words..................................................................................................................................... 34
8.1.1 Interconnection inactive ..................................................................................................................................... 34
8.1.2 Active interconnection ........................................................................................................................................ 35
8.1.3 Passive interconnection....................................................................................................................................... 36
8.2 Centralization.......................................................................................................................................................... 38
8.2.1 Activating centralization...................................................................................................................................... 38
8.2.2 Deactivating centralization ................................................................................................................................. 39
8.3 Announcements ..................................................................................................................................................... 40
8.4 Telephone ............................................................................................................................................................... 41
8.4.1 Call setup ............................................................................................................................................................... 41
8.4.2 Answering telephone call.................................................................................................................................... 42
8.5 Radio........................................................................................................................................................................ 43
9Settings ........................................................................................................................................ 44
9.1 Time and date......................................................................................................................................................... 44
9.2 Volume .................................................................................................................................................................... 45
9.3 Ringtones................................................................................................................................................................. 46
9.4 Display setting ........................................................................................................................................................ 47
9.5 Service level............................................................................................................................................................. 48

Table of Contents
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10 Device placement......................................................................................................................... 49
11 Cleaning and disinfection ............................................................................................................. 49
12 Operation and maintenance ........................................................................................................ 49

Foreword
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1Foreword
The most modern nurse call system currently available is installed in your premises, and it will make your daily
work easier. The integrated communications platform will offer you substantial relief, thereby allowing you more
time for caring for the people within your care.
The safety of your patients and residents, as well as ensuring that the devices are simple to operate, are both of
high priority.
Fully automatic functional processes increase the comfort of operating the system and increase safety.
The VISOCALL IP Staff Terminal operating instructions are intended to serve as a reference volume to sup-
port you and assume basic knowledge that has been obtained from the VISOCALL IP communications termi-
nal operating instructions.
Schrack Seconet wishes you every success with the system!

Overview
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2Overview
handset
loudspeaker
scrollbar
microphone
system status
list entries
time and date
status bar
tab bar
lists
parting line
functions

General Information

Structure
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3General Information
The user interface is operated via the touch panel. You navigate through the Staff Terminal software using menus
which you open by tapping on icons and buttons. Swipe up or down over the display screen to move through the
content of lists with more than 6 list entries. Swipe to the left or right over the display screen to move through the
menu content of individual functions. A white scroll bar appears on the right or on the bottom edge of the display
depending on the application.
Tap on the respective icon to open the icon or to launch an explanation of the various tabs or submenus. This
applies to the tab bar, the list entries and the functional area.
Double-tapping on the same list tab opens the room list. You exit the respective list or submenu by tapping on
the icon in the submenus of the list entries and in the function menus.
3.1 Structure
The user interface is divided into four main areas: the status bar, the tab bar with the list tabs, the list area and
functional area (Fig. 1).
(The function icons can vary depending on system configuration).
call list
list tab:
status bar
tab bar
list entries
open tab of the
call list
functional area
Fig. 1
reminder list
attendance list
error list

General Information

Screen lock
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3.2 Screen lock
If the touch screen field is not in use, the screen is locked after a predefined time (system configuration).
Any entries in the call list or error list are thereafter displayed, and the reminder and attendance list are no longer
shown (Fig. 2).
Swiping across the display screen (scrolling) or lifting the handset will cancel the screen lock (see informative text
in the function box).
error list
(will be displayed)
attendance list
(will not be displayed)
call list
(will be displayed)
attendance list
(will not be displayed)
To unlock the screen
sweep over the display
or lift the handset!
note text
Fig. 2

User interface

Status bar
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4User interface
4.1 Status bar
The status bar constantly shows relevant system states (Fig. 3).
The following states are displayed:
Interconnection
Centralisation
Error sound
Service level
Manual interconnection
A particular ward is connected manually to another.
Passive interconnection
Another ward is connected to a particular ward.
Local centralisation active
The ward only shows calls on the staff terminals
Global centralisation active
Ward calls can be played back only on a central control panel.
Error sound inactive
All events in the particular ward are not audibly indicated on this Staff Terminal
and in the entire nurse call system. The error sound can be deactivated in service
level 1 or 2.
Service level
This status is displayed if you switch from the standard level 0 (no display) to level
1 or 2.
Fig. 3

User interface

List tab
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4.2 List tab
Type of all list tabs
States of the list tabs
This list contains no entries and is not selected.
The list contains entries and is not selected.
The list tab selected and the tab is open.
Contains all call events in the entire
care area.
Fig. 4
Contains all rooms with a set reminder.
Contains all rooms with a set attendance.
Contains all current malfunctions and faults in
the area as well as any third-party systems.
Call list
Reminder list
Attendance list
Error list

User interface

Lists
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open tab
4.3 Lists
The list area consists of the tab bar with the 4 list tabs and the list entries at the bottom (Fig. 5).
Tapping on a list tab opens the respective tab. (Fig. 6a-6d).
Call list – Fig. 6a
Reminder list – Fig. 6b
tab bar
list entires
list tab
Fig. 4
tab – call list
entries of the call list
Fig. 6a
Fig. 6b
tab – reminder list
entries of the reminder list

User interface

Lists
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Attendance list – Fig. 6c
Error list – Fig. 6d
Tapping again on an already selected list tab opens the room list.
Room list – Fig. 7
entries of the attendance list
tab – attendance list
Fig. 6c
Ward A Room 2
Ward A Room 3
Fig. 6d
tab – error list
entries of the error list
Ward A Room 2
Fault
Fault
Ward A Room 1
Ward A Room 2
Ward A Room 3
Care group 1
Fig. 7
no list tab
selected
entries of the room list

User interface

Room list
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Attendance nurse
Attendence service staff
Doctor call / Heart alarm
Call
Bathroom or WC call
4.3.1 Room list
Display
Tap again on an already selected list tab in the tab bar whether in the call, reminder, attendance or error list
(e.g. call list - Fig. 8a).
The tab appears with the room list entries (Fig. 8b):
The room list contains the following information:
•display of all rooms in the particular ward, indicating any care group,
•display of all rooms in an interconnected ward to which no care group is assigned,
•attendance of staff and current calls from the respective rooms (Fig. 8c).
Status of the room
selected list tab
tab bar
Fig. 8a
Fig. 8b
local position
care group
display room status
Fig. 8c
Ward A Room 1
Ward A Room 2
Ward A Room 3
Ward A Nurse station
Care group 2
Care group 3

User interface

Room list
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Room list with care group filter
The care group offers the possibility of merging several rooms within a ward (or even across wards) into groups
for nurse or service calls.
Since the duty room can have nursing groups that are not visible to the particular care area (these are not displayed
on this Staff Terminal during a nurse or service call), it is possible to show these care groups.
Display
Swipe to the right over the display screen in the selected room list. The room list with the care group filter will
then appear (Fig. 9).
In this example room 4 of particular ward A is now displayed with care group B (Fig. 8b - without this list entry).
This room is „borrowed“ for the moment (depending on confi guration, from ward B for example) until the care
group assignment for this room is again cancelled in ward B. Room 4 will then be visible again in the room list of
ward A.
You exit this list by swiping to the left over the display screen.
Tapping on a list entry takes you to the room overview (see Chapter 6).
menu display – care group filter
room list including
non-visible care group
room is “borrowed”
from the nurse station B
Fig. 9
Ward A Room 1
Ward A Room 2
Ward A Room 3
Ward A Nurse station
Care group 2
Care group 3
Ward A Room 4
Care group B

User interface

Call list
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4.3.2 Call list
To display the call list, go to the tab bar and tap on the tab with the icon.
The tab for the current calls is opened (Fig. 10).
As soon as a call is initiated in the ward, the display automatically changes and the call is shown with details about
the room or bed number and the type of call. If there are several calls simultaneously, the call with the highest pri-
ority is always displayed in the topmost position.
Targeted querying of a call is done by tapping on a list entry (see Chapter 5.1)
list tab - calls
tab bar
type of call
bed position
room position
call with highest priority
icon – type of call
Fig. 10
Ward A Room 1
Doctor call
Ward A Room 3
Ward A Room 2
Ward A Room 4
Ward A Room 2
WC emergency call Corridor
Bed emergency call Bed 1
Emergency call
Staff call Bed 2

User interface

Reminder list
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4.3.3 Reminder list
To display the reminder list, go to the tab bar and tap on the tab with the icon.
The tab for the current reminders is opened (Fig. 11).
This list is displayed like the room list but only those rooms of the care area are displayed which have activated a
reminder.
Tapping again on the list tab will cause you to exit the reminder list and the room list to be displayed.
Fig. 11
list tab - reminder
tab bar
local position
set for service staff
set for nurse
set for doctor
(flashing yellow)
(flashing green)
(flashing blue)
Ward A Room 1
Ward A Room 4
Ward A Room 5

User interface

Attendance list
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4.3.4 Attendance list
To display the attendance list, go to the tab bar and tap on the tab with the icon.
The tab for the current attendances is opened (Fig. 12).
This list is displayed like the room list but only those rooms of the care area are displayed which have activated an
attendance.
Tapping again on the list tab will cause you to exit the attendance list and the room list to be displayed.
Fig. 12
service staff present
doctor present
nurse present
(lights up yellow)
(lights up blue)
(lights up green)
list tab - attendance
tab bar
local position
Ward A Room 2
Ward A Room 3
Ward A Nurse station

User interface

Error list
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4.3.5 Error list
To display the error list, go to the tab bar and tap on the tab with the icon.
The tab for the current errors is opened (Fig. 13).
All malfunctions and faults in the care area are displayed in the error list. The list entry contains the type of error
and the local position.
Tapping again on the list tab will cause you to exit the error list and the room list to be displayed.
Error sound:
If there is a new error message in this list, the error sound is activated. The sound is deactivated when you open or
exit the error list, the optical error indication remains until the troubleshooting.
The call sound has a higher priority than the error sound!
Fig. 13
icon – type of error
type of error
list tab - error
tab bar
local position
status symbols:
failure
fault
Ward 1 Room 2
Fault
Ward 1 Room 1
Fault

User interface

Functional area
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4.4 Functional area
The functional area is divided into three areas. To the left or right margin of the display are the attendance or call
icons (depending on system configuration).
In the middle area are the function icons which can be distributed on several display screen pages (optional).
Swipe through the scroll bar on the bottom edge of the display to display content in all windows.
4.4.1 Attendance and call icons
Up to 3 icons (call or attendance) can be defined per page and these icons can be ordered arbitrarily
(system configuration).
The icons can be laid down for the following functions:
•attendance with defined staff (nurse, service staff or doctor),
•call initiation with a defined call (call or emergency call).
Call function inactive/active: Attendance function inactive/active:
(active: continuous light during calls,
flashing light during emergency calls)
left functional area (call icons)
right functional area (attendance)
functions and settings
nurse
service staff
doctor
Scrollbar for extended displays
currently present
currently not present
currently not present
nurse
doctor
heart alarm
(red – call icon)
(red – call icon)
(red – call icon)
Fig. 14

User interface

Function icons
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4.4.2 Function icons
The function icons are displayed in the middle part of the function area and can also be distributed on several dis-
play screen pages (see scroll bar). The display of function icons depends on the respective service level.
Possible displays in the standard mode (service level 0):
Interconnection
Activation local centralisation Deactivating local centralisation
General announcement Nurse announcement
Doctor announcement Staff announcement
Telephone Radio
Ringtone Volume
Set time and date Display setting
Switch service level Exit service level
(These and which actions they initiate are described in Chapter 8 „Functions“ or Chapter 9 „Settings“.)
Possible additional displays in service level 1 (depending on configuration):
Error sound Information
Possible addition displays in service level 2: (depending on configuration):
Ward reset System reset