1. Duration:Two & Four Year Limited warranty. Two years parts labor
and freight on canopy, four years parts labor and freight on springs,
roller, and hardware.
2. Who gives this warranty?
Carefree of Colorado, A Scott Fetzer Company (the “Company”).
3. Who receives this warranty?
The original purchaser (the “purchaser”) other than for purposes of
resale, of an Omega awning. This warranty is not transferable.
4. Responsibilities of the Company under this warranty?
Repair or replace at Warrantor’s option, of the covered part
(parts) which Warrantor, in the exercise of its reasonable
discretion, determines to be effective; provided that the Warrantor
receives notice of the defect within the stated warranty period for
the respective servicing dealer or agent for performing any
repairs he respective product / component. Warrantor will also
pay the authorized by Warrantor as per the terms of this warranty.
Company will allow for freight and labor charges -labor is based on
Flat Rate Form. CHARGES FOR TRAVEL TIME AND MILEAGE
ARE NOT COVERED BY THE WARRANTY.
5. Responsibilities of the Purchaser under this warranty.
A. Promptly notify seller, or alternately, the Company of any claim here-
under.
B. Retain dated proof of purchase for specified product and provide it as
requested
C. Inspect the awning upon purchase to confirm the condition of the
canopy and the proper operation of the product.
D. Perform “Periodic Preventative Maintenance” as specified in Owners
Manual.
E. Deliver any product claimed or found defective during warranty pe-
riod to the nearest Carefree of Colorado Authorized Service Dealer.
The Original Purchaser is responsible for any expenses related to
delivery or pick up of product to / from the Service Dealer. Visit
carefreeofcolorado.com for the name of the nearest Authorized Ser-
vice Dealer, or call Carefree at the number shown above.
F. At the option the Company return the product or part to Carefree of
Colorado for inspection. Carefree Authorization to Return form must
be obtained before any product or part is returned.
G. Use reasonable care in maintenance, operation, use and storage of the
product in accordance with the instructions contained in the owner’s
manual.
6. What is covered by warranty?
A. Defect’s on the manufacturers material and workmanship of product
under normal use, and which occur within the duration of the war-
ranty period. On all awnings, the following parts are covered only as
follows: (a) Fabrics, free from quality defects (normal wear and fading
are excluded); (b) Roller Tube, against extrusion defects; (c) Springs
(or motor) Assembly(ies), against breakage; and (d) Hardware, against
extrusion defects.
B. Omega Awning Roller Tube–4 Year Limited Warranty
Omega Awning springs are warranted not to break for four years. THIS
DOES NOT INCLUDE HIGH WINDS OR WATER POOLING ON THE
CANOPY.
C. Omega Awning Spring Assembly–4 Year limited Warranty
Omega Awning Springs are warranted not to break or pull loose if not
over-wound or subjected to high winds or water pooling on the canopy.
D. Omega Awning Canopy –2 Year Limited Warranty
Omega Awning Canopy material is warranted against;
1) Excessive fading (there is always slight color change due to ultraviolet
rays):
2) Mildew (however, mildew will form on dirt which has not been re-
moved):
3) Cracking, peeling, hardening, sagging or loss of strength if not subjected
to high winds or water pooling on the canopy.
7. What is not covered under this warranty?
A. Fabric damage such as pinholes or tears not reported within ten (10)
calendar days of purchase.
B. Improper installation and / or any damage or failure that results from
improper installation of the product, including fabric damage caused by
improper installation.
C. Product abuse and normal wear. “Normal Wear” includes the occasional
needtore-tension the awning.
D. Conditions that are not related to the materials or workmanship of the
product:: including any failure the results from an accident, wind, rain,
water pooling, or other acts of God; purchaser’s abuse; neglect; failure
to operate, or use or maintain the product in accordance with the instruc-
tions provided in the Owner’s Manual supplied with the product; ( fail-
ure to operate the product(s) in accordance with instructions in the
Owner’s Manual and on the product shall also include the removal or
alteration of any product component or device. In the event of any such
removal or alteration , this warranty is void).
E. Any component not sold or manufactured by the Company.
F. ANY INCIDENTAL, INDIRECT, OR CONSEQUENTIAL LOSS,
DAMAGE, OR EXPENSE THAT MAY RESULT FROM ANY DE-
FECT, FAILURE , OR MALFUNCTION OF THE CAREFREE OF
COLORADO PRODUCT. Some states do not allow the exclusion or
limitation or exclusion may not apply to you.
G. Damage while traveling due to the awning not properly stowed.
H. Any failure that results from the use of another product with a Warran-
tor’s product that is not specifically approved by the Warrantor.
8. When Warrantor will perform repair or replacement under
warranty.
A. Repair or replacement will be scheduled and performed according to
normal work flow at the nearest Authorized Service Dealer, and depend-
ing on the availability of replacement parts.
B. If the Purchaser does not receive satisfactory results from the Authorized
Service Dealer, the Purchaser should contact the Carefree of Colorado
Customer Care Department.
THIS WARRANTY GIVES YOU THE SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE. No action to enforce this warranty shall be commenced later
than 30 days expiration of the warranty period. The duration of this Limited
Warranty also limits the duration of any implied warranty such as warranty of
merchantability or fitness for a particular use or purpose . Some states do not
allow such limitations so the implied warranty limitation may not apply to
you. Carefree of Colorado reserves the right to change the specifications and
design of any product without notice and with no obligation to make corre-
sponding changes to products previously manufactured.
Carefree
of Colorado
A Scott Fetzer Company
2145 W. 6th Ave.
Broomfield, Co. 80020
303-469-3324
