Scrambler Ducati CROSS-E User manual

User Manual
electric scooter
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Index
English
Italiano
Español
Français
Deutsch
Polish
Nederlands
Português
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Instruction manual
electric scooter
English

1. Parts and components
Rear brake
Front brake
Headlight Board
Mudguard
Rear light
Front brake
Rear brake
Throttle lever
Display
01

2. Safety instructions
Read these instructions thoroughly before using the appliance. Keep this instruction manual for
future reference or new users.
• The company will not assume any responsibility resulting from product misuse or from not
complying with traffic regulations and with this instruction manual.
• This electric scooter is not a toy. Use it with competence, attention and respect for others and yourself.
• Check local current regulations on the use of these kind of products before riding it and make
sure to comply with local traffic regulations. Drive in a civilized way and pay attention to
people and obstacles around in order to avoid accidents.
• Always use the recommended clothing, helmet (fastened), glasses, gloves, shoes, knee pads
and elbow pads suitable for this use.
• The vehicle measures must be proportional to the user. The person riding it must be able to
place both feet easily on the ground while sitting on the saddle.
• When stopping or parking the vehicle, make sure to do it on a flat and safe surface.
• The maximum load allowed by the product is 120 kg.
• It is not allowed to use the product with more than 1 person at a time.
• The misuse of the product or the non-compliance of this instruction manual can cause serious
injury or even death.
• For any serious reparation not described in this manual, contact the Technical Support
Service. Do not try to repair the product by yourself.
• Do not leave the battery near fire or near heat sources. Avoid using defective batteries.
• Do not sit or allow anyone to sit on the product while it is stopped.
• Do not ride the vehicle at night.
• If the user that is going to use the product is not familiar with riding this type of vehicles, it is
recommended that an adult teaches before first use:
1. Acceleration.
2. Deceleration.
3. Braking.
4. Basic riding principles.
02

• Before each use, check the brakes, the pressure and condition of the tires and the throttle. If
any unusual noise or fault is detected, do not use the product and contact the Technical
Support Service .
• Any alteration of the product is not allowed, as this can change its performance or damage its
structure causing injuries.
• Make sure to turn off the product before parking it.
• Do not ride the vehicle under rain, snow or wet conditions.
• Avoid the vehicle’s electric parts from getting into contact with water or other liquids. Avoid
riding it near rivers or lakes.
• Supervise young children to make sure that they do not play with the appliance.
Close supervision is necessary when the appliance is being used by or near children.
• For information, technical support and assistance visit the website www.ducatiurbanemobility.it
• Do not use the phone or listen to music while riding the scooter.
• Only drive when there is enough light as to do it safely. Do not drive at night.
• Drive always holding the handlebar with both hands.
• While driving, your feet must always be comfortably and solidly placed on the board.
• Do not distract during the ride, always look ahead.
• Always ride at a speed as to allow you to stop safely.
• Start braking at enough distance from obstacles, curves and from areas where the type of floor
changes. Remember to release the throttle before braking.
• Do not race other drivers.
• A minimum safety distance of 5 m should be kept from other vehicles.
DRIVING CONDUCT INSTRUCTIONS
03

3. Warning
Safety measures should be taken before riding.
Wear approved safety elements such as a helmet or kneecaps.
Do not use the vehicle under rain.
The appliance must not be used by more than one person at the same time.
People below 14 years old, above 60 and pregnant women
may not use the product.
04

Minimum load allowed: 20 kg maximum load allowed: 120 kg
Do not ride the scooter after drinking or taking medicine.
Do not use the phone or listen to music while riding the scooter.
Pay special attention to the riding when the road has sandstone, ponding, mud, ice, snow,
stairs or when it is wet or dark.
05

Do not use the vehicle in dangerous areas where there could be inflammable
or explosive substances, liquid or dust.
This scooter is not designed to ride on vehicle roads or highways.
Check your local current legislation about where it is allowed to ride the scooter.
Do not place heavy objects on the handlebar.
Avoid riding up and down the stairs with the scooter.
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Always drive the scooter holding the handlebar with both hands.
Do not use the scooter with just one foot on the footrest.
Do not activate the throttle while walking next to the scooter.
Do not ride through puddles or othern wet surfaces.
07

Watch your head when passing through doorways or when driving indoors.
Do not turn the handlebar suddenly when riding at high speed.
Start braking at enough distance from obstacles, curves and from areas where the type of
floor changes. Remember to release the throttle before braking.
Do not ride fast on stairs, curbs or speed humps.
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5m
Avoid contacting obstacles with the wheels.
Do not touch the product’s motor immediately after riding it, it could burn.
A minimum safety distance of 5 m should be kept from other vehicles.
09

4. Product assembly and adjustment
NOTE: The vehicle is shipped folded with the handlebar disassembled.
UNFOLDING THE SCOOTER’S STEM:
1. Raise the stem, place the folding tab in a close position and lower the fixing ring to hold
the tab.
2. Fix the brake with an M6 hex wrench.
3. Paying attention to the rotation direction, tighten the handlebar.
FOLDING THE SCOOTER’S STEM:
1. Slide up the fixing ring to loosen it.
2. Open the folding tab.
3. Lower the folding tab and then the stem.
ACCESSING AND ACTIVATING THE BATTERY
AND ENGINE
The battery and engine are already installed and
connected. To access to any of these, lift the board.
To activate the electric circuit, insert the connector.
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A
B
ADJUSTING THE FRONT AND REAR BRAKE
The brakes require periodic adjustment.
• The brake must be at a 5 or 6-mm distance from
the handlebar grip.
• Place yourself on the vehicle to verify the distance
between the handlebar grip and the brake.
• If the distance exceeds the recommended one,
turn the washer on the brake (A) to adjust it.
To adjust the brake cable’s tension, adjust the
screw (B) on the rear wheel. This will allow the
wheel to spin freely when the brake is not operated
and will allow the vehicle to stop immediately when
it is pressed.
NOTE: After each adjustment, tighten the locknut.
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5. Operation
PUSH BUTTONS
• Power switch: Hold down this push button for a few seconds to turn the scooter on or off.
• Throttle: Use it to start the scooter and to accelerate.
• Brake: Hold it down to stop.
• Function: Press this push button twice to adjust speed.
Select between:
• ECO mode – Eco appears on the display. (up to 6km/h)
• COMFORT mode – D appears on the display. (up to 20km/h)
• SPORT mode – S+ appears on the display. (up to 25km/h)
• Headlight and rear light: Press the function button once to turn the headlight on. While the
lights are on, short press the function push button once to turn them off.
DISPLAY
• ODO: Total km
• TRIP: Km run since the electric scooter has been turned on
• Battery level
• Speed (Km/h) A
NOTE: The back light will blink when using the brakes.
BATTERY CHARGING
NOTE: Make sure the device is turned off.
A. Open the charging port’s cover located on the
right side of the vehicle and insert the 3-contact
power adapter’s end.
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6. Cleaning and maintenance
B
B. Connect the other power adapter’s end to a
wall power supply. The light indicator will turn red
during charge and will turn green when fully
charged.
NOTE:
• The device comes already charged, but it is recom-
mended to charge it for 6-8 hours before the first use.
• It is also recommended to charge it after each use
and before storing it.
• To avoid the battery from damaging, do not allow the
vehicle to fully discharge.
CLEANING
• Clean the vehicle with a soft cloth, water and soap if necessary.
• After cleaning, dry thoroughly any metal parts subject to corrosion, oxidation, etc.
• Lubricate the pivot points on the suspension.
OVERALL MAINTENANCE
• Maintenance should always be performed by qualified personnel.
• Always use original spare parts.
• Any type of reparation must be carried out with the vehicle on the stand and turned off.
THROTTLE AND BRAKE CONTROL
The throttle is located on the right handlebar grip.
1. Press the throttle (1) towards yourself to increase
speed and release to decrease it.
2. Press the right or left brake of the handlebar to brake.
3. The rear brake is located on the left side of the
handlebar. Press it to brake with the rear wheel.
1
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7. Risoluzione dei problemi
CHECKS TO BE CARRIED
• After a fall, check that the throttle grip operates correctly. To do so, try to accelerate and
decelerate a few times.
• From time to time, check that the brakes operate properly. To do so, move the vehicle pushing
it manually and brake suddenly to ensure they respond.
• Check all the parts of the vehicle are in place and securely assembled.
• Check the wear of the tyres and their pressure.
• Check the wear of the brakes and the throttle cables.
ERROR CAUSE
The engine does not work. The battery is not connected.
SOLUTION
Check the connectors.
The rear wheel does not rotate. Engine error. Check the engine.
The engine switches off during
use. Engine overheating. Release the throttle and wait until it cools down.
After charging, the vehicle
turns off . The battery is not fully charged. Recharge the battery.
Battery error The battery is old or does not
work properly. Replace the battery.
The vehicle stops suddenly
while in use. Fuse error. Replace the fuse.
The cable is damaged. Check and repair or replace
the cable.
The battery does not charge. Low battery. Replace the battery.
Broken battery charger. Replace the battery charger.
The battery is frozen. Place the battery in a warm place until it
recovers its normal temperature.
The battery is low. Recharge the battery.
Electrical problem. Check all connectors.
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8. Specification
Performance index Item
Dimensions Fold size (mm)
Cycling Requirements
Vehicle Parameters
Battery
Specifications
1180x473x510 (mm)
L*W*H(mm) 1180x473x1212(mm)
Full speed
Max distance with
one charge
Applicable terrain
Working temperature
25 km/h
ECO: up to 50km; D: 32km; S+: 28km
Cement and asphalt pavement, flat clay pavement,
no more than 1 cm steps, no more than 5 cm wide
channel.
0 - 45°C
Storage temperature
IP
0 - 45°C
IPX4
Max climbing angle about 15%
Rated Volt
Battery capacity
36V
10,4 Ah
Charging voltage 42V
Maximum load
Suitable height
120 kg
Motor Rated power
Input voltage
Rated current
Charging time
500W brushless
100-240V
Charger
1,7A
Rated output voltage 42V
about 6-7h
130-200 cm
Applicable age 16-50
Vehicle weight in running
order (with battery) 28 kgProduct weight
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Treatment of the electrical or electronic device at the end of its life (applicable in
all countries of the European Union and in other European systems with separate
collection system)
In particular, consumers are obliged not to dispose of WEEE as municipal waste, but must
participate in the separate collection of this type of waste through two modes of delivery:
1. at municipal collection centers (also known as recycling depot), directly or through
municipal collection services, where these are available;
2. at the point of sale of new electrical and electronic equipment. Here you can deliver very
small WEEE free of charge (with the longest side less than 9,84in), while larger WEEE
can be delivered in 1-on-1 mode, i. e. by delivering the old product when you buy a new
one with the same functions.
In case of illegal disposal of electrical or electro-nickel equipment, the sanctions provided
for by the current legislation on environmental protection may be applied (valid only for
Italy).
Where WEEE contains batteries or accumulators, these must be removed and subject to
specific separate collection.
This symbol on the product or on the packaging indicates that the
product should not be considered as normal household waste, but
should instead be delivered to a collection point approved for the
recycling of electrical and electronic equipment (WEEE).
By ensuring that this product is disposed of properly, you will help
prevent potential negative consequences for the environment and
health that might otherwise be caused by its improper disposal.
Recycling materials helps conserve natural resources.
For more detailed information about recycling this product, please
contact your local city office, your local waste disposal service or the
point of sale where you purchased it.
ATTENTION
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Treatment of spent batteries (applicable in all countries of the European Union
and in other European schemes with separate collection systems)
By ensuring that batteries are disposed of properly, you will help prevent potential nega-
tive consequences for the environment and health that might otherwise be caused by
improper disposal. Recycling materials helps conserve natural resources. In the case of
products which, for safety, performance or data protection reasons, require a fixed
connection to an internal battery/battery, it must only be replaced by a qualified service
person.
Hand over the product at the end of its life to suitable collection points for the disposal of
electrical and electronic equipment: this ensures that the battery inside the product is also
treated correctly.
For more detailed information on how to dispose of the used battery or product, please
contact your local municipal office, your local waste disposal service or the point of sale
where you purchased it.
According to Legislative Decree 49/2014 the product is included in the EEE (electrical
and electronic equipment) WEEE management (separate collection).
This symbol on the product or on the packaging indicates
that the battery should not be considered normal house-
hold waste. On some battery types this symbol may be
used in combination with a chemical symbol.
Chemical symbols for Mercury (Hg) or Lead (Pb) are
added if the battery contains more than 0. 0005% mercu-
ry or 0. 004% lead.
ATTENTION
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