SEH primos User manual

User Manual

Manufacturer and Contact
Document
Type: User Manual
Title: primos
Version: 2.0
Legal Notices
SEH Computertechnik GmbH has endeavored to ensure that the information in this documentation is correct. If
you detect any inaccuracies please inform us at the address indicated above. SEH Computertechnik GmbH will
not accept any liability for any error or omission. The information in this manual is subject to change without
notification.
The product documentation gives you valuable information about your product. Keep the documentation for
further reference during the life cycle of the product.
All rights are reserved. Copying, other reproduction, or translation without the prior written consent from SEH
Computertechnik GmbH is prohibited.
© 2017 SEH Computertechnik GmbH
iPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint
and the AirPrint logo are trademarks of Apple Inc.
All trademarks, registered trademarks, logos and product names are property of their respective owners.
SEH Computertechnik GmbH
Suedring 11
33647 Bielefeld
Germany
Phone: [phone]
Fax: [phone]
Support: [phone]
Email: [email protected]
Web: http://www.seh.de

Contents
1 General Information ...................................................................................................................1
1.1 primos...........................................................................................................................................................................2
1.2 Documentation.........................................................................................................................................................3
1.3 Support And Service................................................................................................................................................5
1.4 Your Safety..................................................................................................................................................................6
1.5 First Steps ....................................................................................................................................................................6
1.6 Find IP address of primos ......................................................................................................................................7
2 Administration Methods ............................................................................................................9
2.1 Administration via the primos Control Center ..............................................................................................9
2.2 Administration via SEH primos App ............................................................................................................... 12
3 Network Settings ......................................................................................................................13
3.1 How to Configure IPv4 Parameters................................................................................................................. 13
3.2 How to Configure IPv6 Parameters................................................................................................................. 14
3.3 How to Configure the DNS................................................................................................................................. 16
3.4 How to Configure Bonjour ................................................................................................................................. 16
3.5 How to Configure Directory Services ............................................................................................................. 17
4 Device Settings .........................................................................................................................20
4.1 How to Determine a Description ..................................................................................................................... 20
4.2 How to Configure the Device Time................................................................................................................. 20
4.3 How to Configure Local Users........................................................................................................................... 21
4.4 How to Configure Local Groups....................................................................................................................... 22
5 Print............................................................................................................................................24
5.1 How to Configure Printers on primos (Creating Queues)....................................................................... 25
5.2 How to Manage Queues ..................................................................................................................................... 29
5.3 How to View the Job History ............................................................................................................................. 30
5.4 How to Define the Printer Name That Is Displayed on the iOS Devices............................................ 32
5.5 How to Maintain or Test a Printer via primos.............................................................................................. 33
5.6 How to Encrypt Print Data Transmission ...................................................................................................... 33
5.7 How to Control Who Can Print ......................................................................................................................... 35
5.8 How to Print from iOS Devices ......................................................................................................................... 36
5.9 How to Print Across Subnets (Wide-Area AirPrint).................................................................................... 37

6 Security ......................................................................................................................................42
6.1 How to Define the Encryption Strength for SSL/TLS Connections...................................................... 43
6.2 How to Control the Access to the primos Control Center ...................................................................... 45
6.3 How to Manage User Profiles (Access Control)........................................................................................... 46
6.4 How to Protect primos from Cross-Site Scripting...................................................................................... 48
6.5 How to Control the Access to primos (TCP Port Access Control)......................................................... 48
6.6 How to Use Certificates Correctly.................................................................................................................... 50
6.7 How to Use Authentication Methods............................................................................................................. 55
7 Maintenance..............................................................................................................................61
7.1 How to Secure the Configuration Settings (Backup)................................................................................ 62
7.2 How to Reset primos to Its Default Settings (Reset) ................................................................................. 62
7.3 How to Perform an Update................................................................................................................................ 63
7.4 How to Restart primos ......................................................................................................................................... 64
7.5 How to Shut Down primos................................................................................................................................. 65
7.6 How to Use the Service Function..................................................................................................................... 65
8 Appendix ...................................................................................................................................67
8.1 Glossary..................................................................................................................................................................... 67
8.2 Troubleshooting .................................................................................................................................................... 69
8.3 Index........................................................................................................................................................................... 72

primos User Manual General Information
1
1 GeneralInformation
What
Information Do
You N e e d?
•’primos’2
• ’Documentation’ 3
• ’Support And Service’ 5
•’YourSafety’6
•’FirstSteps’6
• ’Find IP address of primos’ 7
This chapter contains information concerning the device and the
documentation as well as notes about your safety.
You will learn how to benefit from your primos and how to operate the
device properly.

primos User Manual General Information
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1.1 primos
Purpose primos is a mobile printing solution for printing content such as documents and graphics
from iOS devices (iPhone®, iPad® etc.). Print jobs that go through primos stay in the
network, they are processed locally and do not get transferred via the Internet or cloud
mechanisms. Up to 10 printers can be made available for iOS devices with primos. These
are wired or wireless AirPrint® network printers. In addition, primos enhances AirPrint
with various features (Wide-Area AirPrint, directory services support and much more).
primos has mainly been developed for professional business use (enterprise
environments).
Mode of
Operation
primos is connected to your network by cable. The iOS devices are connected to this
network via WLAN. Print jobs are sent from iOS apps with AirPrint support to primos via
your network. primos forwards the print jobs to the network printers for printing.
Figure 1: Topology

primos User Manual General Information
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Requirements Network
Wired TCP/IP network (LAN) with wireless access point (WLAN).
Supported iOS Devices
primos supports all iOS devices with AirPrint support. All iOS devices with iOS 4.2 or later
come with AirPrint. The iOS devices are connected to the wired network via WLAN.
Supported Printers
Network printers with AirPrint support.
1.2 Documentation
Information about the features of your product can be found in the data sheet of your
primos.
Structure of the
Documentation
The primos documentation consists of the following documents:
Document
Features
This documentation has been designed as an electronic document for screen use. Many
programs (e.g. Adobe® Reader®) offer a bookmark navigation feature that allows you to
view the entire document structure.
This document contains hyperlinks to the associated information units. If you want to
print this documentation, we recommend using the printer setting 'Duplex' or 'Booklet'.
Terminology
Used in this
Document
The explanation of technical terms used in this document is summarized in a glossary. The
glossary provides a quick overview of technical matters and background information
67.
User Manual PDF Detailed description of the primos configuration and
administration.
Quick Installation Guide Printed
PDF
Information about hardware installation and the initial
operation procedure.
Important Product Information Printed
PDF
Information about security, regulatory compliance, and
disposal.
Online Help
(primos Control Center)
HTML The Online Help contains detailed information about how to
use the 'primosControl Center'.

primos User Manual General Information
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Symbols and
Conventions
A variety of symbols are used within this document. Their meaning is listed in the
following table:
Warning
Warning
A warning contains important information that must be heeded. Non-
observance may lead to malfunctions.
Note
Note
A notice contains information that should be heeded.
1. Mark ... Numbers guide you through instructions.
Confirmation The arrow confirms the consequence of an action.
Requirements Hooks mark requirements that must be met before you can begin the
action.
Option A square marks procedures and options that you can choose.
•Eye-catchers mark lists.
This sign indicates the summary of a chapter.
 The arrow marks a reference to a page within this document. In the PDF
file, you can jump to this page by clicking the symbol.
The light bulb signals tips.
Bold Established terms (of buttons or menu items, for example) are set in
bold.
Courier Command lines are set in Courier font.
'Proper names' Proper names are put in inverted commas

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1.3 Support And Service
Contact SEH Computertechnik GmbH offers extensive support. If you have any questions, please
contact our hotline.
Downloads Downloads can be found on the SEH Computertechnik GmbH homepage:
http://www.seh-technology.com/services/downloads/
download-mobility-solutions/primos.html
For primos you will find:
• current firmware/software
• current tools
• current documentation
• current product information
•productdatasheets
• and much more
Monday – Thursday
Friday
8:00 a.m. – 4:45 p.m.
8:00 a.m. – 15:15 p.m.
[phone] USA: [phone]
[email protected]
http://www.seh.de/

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1.4 Your Safety
Read and observe all safety regulations and warnings found in the documentation, on the
device and on the packaging. This will avoid potential misuse and prevent damages to
people and devices.
SEH Computertechnik GmbH will not accept any liability for personal injuries, property
damages and consequential damages resulting from the non-observance of the
mentioned safety regulations and warnings. SEH Computertechnik GmbH will not accept
any liability for loss of data, property damages and consequential damages resulting from
the non-observance of the mentioned safety regulations and warnings.
Intended Use primos is used in TCP/IP networks and has been designed for use in office environments.
primos forwards print jobs from iOS devices to network printers with AirPrint® support. In
addition, primos enhances AirPrint™ with various features (Wide-Area AirPrint™, directory
services support and much more).
Improper Use All uses of the device that do not comply with the primos functionalities described in the
documentation are regarded as improper uses. It is not allowed to make modifications to
the hardware and software or to try to repair the device.
Safety
Regulations
Before starting the initial operation procedure of primos, read and follow the safety
regulations in the document 'Important Product Information'. This document is enclosed
in the packaging in printed form.
Warnings Read and observe all warnings mentioned in this document. Warnings are found before
any instructions known to be dangerous. They are presented as follows:
Warning
Warning!
1.5 First Steps
This section provides all the information that you need for a fast operational readiness.
1. Read and observe the security regulations in order to avoid damages to people and
devices 6.
2. Carry out the hardware installation. The hardware installation comprises the connec-
tion of primos to the network and the mains supply; see: 'Quick Installation Guide'.
3. Find the IP address of primos; see: 7.
4. Configure print queues on primos 25.
primos is now operational. You can print from iOS devices 36.

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1.6 Find IP address of primos
Why IP
Addresses?
An IP address is used to address network devices in an IP network. TCP/IP network
protocols require the storing of the IP address in primos so that the device can be
addressed within the network.
How Does primos
Obtain its IP
Address?
primos is shipped without IP address. After primos has been connected to the network, it
receives an IP address via DHCP. If this is not the case, primos seeks a ZeroConf IP address
from the ZeroConf address range (169.254.0.0/16).
You can change the IP address settings later on:
• ’How to Configure IPv4 Parameters’ 13
• ’How to Configure IPv6 Parameters’ 14
How Do I Find
the IP Address?
The primos IP address can be determined using the SEH primos App.
System Requirements of the SEH primos App:
– Windows 7, Windows 8, Windows 10;
Mac OS X 10.7.x, OS X 10.8.x–10.11.x, macOS10.12.x and later
– The installation can only be carried out by users with administrative rights.
Requirements primos is connected to your network; see: 'Quick Installation Guide'.
1. Write down the hardware address of you primos. You can find the hardware address
in the type plate at the bottom of primos.
2. Download the SEH primos App for your operating system from the SEH Computer-
technik GmbH website.
http://www.seh-technology.com/services/downloads/
download-mobility-solutions/primos.html
3. Install the SEH primos App on your client.
4. Start the SEH primos App.
All primos devices found in the network are displayed.
5. Find your primos using the hardware address.

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Note
The IP address can also be found via Bonjour. primos is advertised under the name
'primos@ICxxxxxx' (wherein ICxxxxxx is the default name 67). All devices with iOS and
Mac OS X/OS X/macOS support Bonjour natively. On devices with other operating
systems, such as Windows, the Bonjour service must be installed manually.

primos User Manual Administration Methods
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2 Administration Methods
You will get information on when to use these methods and which functions these
methods support.
What
Information Do
You N e e d?
• ’Administration via the primos Control Center’ 9
• ’Administration via SEH primos App’ 12
2.1 Administration via the primos Control Center
What Is the
primos Control
Center?
primos can be configured and monitored via the primos Control Center. The primos
Control Center is stored in primos and can be displayed by means of a browser software
(Microsoft Edge, Safari, Mozilla Firefox).
Security The access to the primos Control Center is protected (46). The default user profile is:
User name: admin
Password: admin
Note
Change the default password as soon as possible (46)!
For further information on user profiles see 46.
Starting the
primos Control
Center
You can open the primos Control Center directly in the browser or via the SEH primos
App:
• ’Open primos Control Center in Browser’ 10
• ’Open primos Control Center via SEH primos App’ 10
Note
If the primos Control Center is not displayed, check the proxy settings of your browser.
You can administer and configure primos in a number of ways. The
following chapter gives you an overview of the various administration
options.

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Open primos Control Center in Browser
Requirements primos is connected to the network and the mains voltage.
primos has a valid IP address.
1. Open your browser.
2. Enter the IP address of primos as the URL.
The primos Control Center is displayed in the browser.
Open primos Control Center via SEH primos App
Requirements primos is connected to the network and the mains voltage.
primos has a valid IP address.
Your primos is displayed in the SEH primos App (12).
1. In the list, double-click on your primos.
Your standard browser opens and the primos Control Center is displayed.
Structure of the
primos Control
Center
Figure 2: primos Control Center

primos User Manual Administration Methods
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You can choose your language by clicking the relevant flag.
The available menu items are located in the navigation bar (top). After selecting a menu item
(simple mouse click), the available submenu items are displayed at the left. After selecting a
submenu item, the corresponding page with its content is displayed (at the right).
The manufacturer’s contact details and additional information regarding the product are
displayed under Product & Company. The Sitemap provides an overview of and direct
access to all pages of the primos Control Center.
All other menu items refer to the configuration of primos. They are described in the
Online Help of the primos Control Center. To start the Online Help, click the icon.
Logout For security reasons, always logout of the primos Control Center after having configured
settings.
1. Click Logout.
The login page appears. You have successfully logged out.

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2.2 Administration via SEH primos App
The SEH primos App has been developed by SEH Computertechnik GmbH for the
administration of primos devices.
Mode of
Operation
After the SEH primos App is started, the network will be scanned for connected primos
devices. The network range to be scanned is freely definable. All primos devices found will
be displayed in a list. All devices found can be selected and administrated.
Installation In order to use the SEH primos App, the program must be installed on a computer with a
Windows or Mac OS X/OS X/macOS operating system. Different installation files are
available, depending on the operating system.
System
requirements
– Windows 7, Windows 8, Windows 10;
Mac OS X 10.7.x, OS X 10.8.x–10.11.x, macOS10.12.x and later
– The installation can only be carried out by users with administrative rights.
1. Download the SEH primos App for your operating system from the SEH Computer-
technik GmbH website.
http://www.seh-technology.com/services/downloads/
download-mobility-solutions/primos.html
2. Install the SEH primos App on your client.
The SEH primos App is installed on your client.
Start You can identify the SEH primos App by its icon: . The SEH primos App can be started
with the usual mechanisms of your operating system.

primos User Manual Network Settings
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3 Network Settings
What
Information Do
You N e e d?
• ’How to Configure IPv4 Parameters’ 13
• ’How to Configure IPv6 Parameters’ 14
• ’How to Configure the DNS’ 16
• ’How to Configure Bonjour’ 16
• ’How to Configure Directory Services’ 17
3.1 How to Configure IPv4 Parameters
You can define various IPv4 parameters for an ideal integration of primos into a TCP/IP
network. By default, the IP address is assigned dynamically to primos via DHCP. However,
you can manually assign a static IP address to primos.
1. Start the primos Control Center.
2. Select NETWORK – IPv4.
3. Configure the IPv4 parameters; table 1 13.
4. Click Save to confirm.
The settings are saved.
Table 1: IP parameters
You can define various settings for an ideal integration of primos into a
network.
This chapter describes which network settings are supported.
Parameters Description
DHCP Enables/disables the DHCP protocol.
TCP/IP parameters can be assigned automatically to primos via DHCP.
Static Enables/disables the manual assignment of static TCP/IP parameters for
primos.
Define the IP address, subnet mask and gateway.
IP address Defines a manually assigned IPv4 address for primos.
Subnet mask Defines a manually assigned subnet mask for primos.
Gateway Defines a manually assigned gateway address for primos.

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3.2 How to Configure IPv6 Parameters
You can integrate primos into an IPv6 network.
What Are the
Advantages of
IPv6?
IPv6 (Internet Protocol version 6) is the successor of the more common IPv4. Both
protocols are standards for the network layer of the OSI model and regulate the
addressing and routing of data packets via a network. The introduction of IPv6 has many
benefits:
• IPv6 increases the IP address space from 232 (IPv4) to 2128 (IPv6) IP addresses
• Auto Configuration and Renumbering
• Efficiency increase during routing due to reduced header information
• Integrated services such as IPSec, QoS, Multicast
•MobileIP
What is the
Structure of an
IPv6 Address?
An IPv6 address consists of 128 bits. The normal format of an IPv6 address is eight fields.
Each field contains four hexadecimal digits representing 16 bits.
Each field is separated by a colon (:). Example:
fe80 : 0000 : 0000 : 0000 : 0000 : 10 : 1000 : 1a4
Leading zeros in a field can be omitted. Example:
fe80 : 0 : 0 : 0 : 0 : 10 : 1000 : 1a4
An IPv6 address may be entered or displayed using a shortened version when successive
fields contain all zeros (0). In this case, two colons (::) are used. However, the use of two
colons can be used only once in an address. Example:
fe80 : : 10 : 1000 : 1a4
As a URL in a Web browser, an IPv6 address must be enclosed in brackets. This prevents
port numbers from being mistakenly regarded as part of an IPv6 address. Example:
http://[2001:608:af:1::100]:443
Note
The URL will only be accepted by browsers that support IPv6.
Which Types of
IPv6 Addresses
Are Available?
There are different types of IPv6 addresses. The prefixes of the IPv6 addresses provide
information about the IPv6 address types.
• Unicast addresses can be routed globally. These addresses are unique and therefore
unambiguous. A packet that is sent to a unicast address will only arrive to the interface
that is assigned to this address. Unicast addresses have the prefixes '2' or '3'.
• Anycast addresses are assigned to more than one interface. This means that a data
packet that is sent to this address will arrive at various devices. The syntax of anycast

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addresses is the same as the one of unicast addresses. The difference is that anycast
addresses choose one interface out of many.
• A packet that is dedicated to an anycast address arrives at the nearest interface (in line
with the router metrics). Anycast addresses are only used by routers.
• Multicast addresses allow you to send data packets to different interfaces at the same
time without a proportional increase of the bandwidth. A multicast address can be
recognized by the prefix ’ff’.
1. Start the primos Control Center.
2. Select NETWORK – IPv6.
3. Configure the IPv6 parameters; table 2 15.
4. Click Save to confirm.
The settings are saved.
Table 2: IPv6 parameters
Parameters Description
IPv6 Enables/disables the IPv6 functionality of primos.
Automatic configuration Enables/disables the automatic assignment of the IPv6 address for primos.
IPv6 address Defines a manually assigned IPv6 unicast address in the n:n:n:n:n:n:n:n
format for primos.
Every 'n' represents the hexadecimal value of one of the eight 16 bit elements
of the address.
Router Defines the IPv6 unicast address of the router. primos sends its 'Router
Solicitations' (RS) to this router.
Prefix length Defines the length of the subnet prefix for the IPv6 address. The value 64 is
preset.
Address ranges are indicated by prefixes. The prefix length (number of bits
used) is added to the IPv6 address and specified as a decimal number. The
decimal number is separated by '/'.

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3.3 How to Configure the DNS
DNS is a service that translates domain names into IP addresses. Using DNS, names can be
assigned to IP addresses and vice versa.
With the help of DNS, some settings can be made more easily (input of host names
instead of IP addresses when specifying servers).
Note
If your network in configured accordingly, primos receives the DNS settings automatically
via DHCP.
1. Start the primos Control Center.
2. Select NETWORK – DNS.
3. Configure the DNS parameters; table 3 16.
4. Click Save to confirm.
The settings are saved.
Table 3: DNS parameters
3.4 How to Configure Bonjour
Bonjour allows the automatic recognition of computers, devices, and network services in
TCP/IP-based networks.
primos uses Bonjour to:
• search for printers in the network (25).
•checktheIPaddressassigned via ZeroConf (7).
• announce its Bonjour services.
Bonjour is always active in primos. You can configure the name that primos uses to
announce its Bonjour services. By default, primos advertises under the name
'primos@ICxxxxxx' (wherein ICxxxxxx is the default name 67).
1. Start the primos Control Center.
2. Select NETWORK – Bonjour.
3. Configure the Bonjour name.
Parameters Description
Primary DNS server Defines the IP address of the primary DNS server.
Secondary DNS server Defines the IP address of the secondary DNS server.
The secondary DNS server is used if the primary DNS server is not available.
Domain name (suffix) Defines the domain name of an existing DNS server.