SEI FA525500TX User manual

ITEM NO. FA525500TX
ELECTRIC FIREBOX INSERT
ASSEMBLY INSTRUCTION
For assistance with assembly contact:
Southern Enterprises Inc.
Customer Service 1-800-6 -5096
[e-mail]
www.seidal.com

ELECTRIC FIREBOX INSERT
USER’S OPERATING MANUAL
CONSUMER SAFETY INFORMATION
PLEASE READ THIS MANUAL BEFORE INSTALLING AND OPERATING THIS APPLIANCE
WARNING!!!
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, AN ELECTRIC SHOCK OR FIRE MAY
RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS NEAR THIS APPLIANCE.
Safety Feature:
This unit has an internal thermal overload protector. When an overheat temperature is
reached, the heater will automatically shut off. Operation can only resume when the unit
is reset. (See instructions below)
To Reset Heater:
Unplug the heater and wait 10 minutes for the unit to cool down. After 10 minutes, plug
the heater in again and follow the Operating Instructions described in this manual.
IMPORTANT OPERATING & SAFETY INSTRUCTIONS
CAUTION:
HIGH TEMPERATURES!
KEEP DRAPERIES, ELECTRICAL CORDS AND OTHER FURNISHINGS AT LEAST 3 FEET FROM THE
FRONT, SIDES AND REAR OF HEATER.
WARNING:
--RISK OF FIRE – KEEP COMBUSTIBLE MATERIAL AWAY FROM THE FRONT OF THE ELECTRICAL
FIREPLACE.
--SERVICE SHOULD BE PERFORMED ONLY WHILE THE ELECTRICAL FIREPLACE IS DISCONNECTED
FROM POWER SUPPLY.

IMPORTANT OPERATING AND SAFETY INFORMATION
When using electrical appliances, the following basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury.
•Read all instructions before using this heater.
•Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury.
•Before connecting the appliance to the electric source, check that the current and power match those
given on the rating plate.
•This heater is for use with 120 Volt electrical outlet. The cord has a three-prong grounded plug, which
must be used in a properly grounded three-prong outlet.
•Avoid the use of an extension cord since the extension cord may overheat and cause a risk of fire.
However, if you must use an extension cord, the cord must be a grounded No. 16 AWG minimum size
and rated for not less than 1875 watts.
•Do not run cord under carpet. Do not cover cord with throw rug, runner, or similar items. Cord
should be placed away from traffic area to prevent tripping hazard.
•Never use the cord to pull the appliance.
•Never leave the appliance unattended while it is in use.
•Turn controls to “off” before removing plug from outlet.
•Always unplug heater when not in use.
•Do not use outdoors.
•Only use heater on even and stable surface to prevent the appliance from tipping over.
•To prevent possible fire, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, such as a bed, where openings may be blocked.
•Do not use in rooms in which highly flammable materials such as gas, paints, gasoline, solvents, etc.
are stored.
•Keep minimum distance of feet between the heater and curtains and other flammable materials.
•Do not put the appliance or the plug in water or any other liquid. However, should the appliance
accidentally fall into water, unplug the appliance immediately and have it checked by a qualified
person before using it again.
•Do not use the appliance with wet hands, on a damp floor, or when the appliance itself is wet.
•The appliance must not be used if the glass is damaged.
•Do not operate any heater with a damaged cord or plug, after the heater malfunctions or has been
dropped or damaged.
•The warm air vent becomes very hot during operation—do not touch. During operation, only touch
the appliance’s switches and handles.
•The appliance should not be moved when hot. Never touch the hot parts with your bare skin.
•Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
an electric shock or fire, or damage to the heater.
•Please turn off the unit manually when leaving/not in use for extended period.
•Please turn off the unit manually when the power goes out.
•Please BEWARE that the plug may become hot.
•SAVE THESE INSTRUCTIONS
MAINTENANCE
1 CLEANING YOUR FIREPLACE
2 CLEANING THE FRONT GLASS
WARNING
:
Before cleaning the exterior of the appliance, disconnect the unit from the power supply. Clean unit
only after it is cool to the touch. You may clean exterior of unit with a soft, damp, lint-free cloth.
The front glass panel may become dirty or dusty. Dust can be removed by lightly rubbing the glass surface with a
clean, lint-free cloth or paper towel. To remove fingerprints or other marks, use a soft, damp, lint-free cloth with a
household glass cleaner.

HELPFUL ADVICE FOR INSTALLING FIREBOX INTO MANTEL
1. These instructions are provided in an easy to follow style. Simply follow the instructions in to properly
install unit.
2. Please retain all packaging until you have checked and counted all parts against the parts list.
3. Small parts should be kept away from young children.
4. The area around the unit should be kept free of animal hair, lint and other extraneous material that may
be drawn into the workings of the appliance and could affect its performance.
POSITIONING/LOCATING YOUR ELECTRIC FIREPLACE
When choosing a location for your new fireplace, ensure that the general instructions are properly followed.
For best result, install the fireplace out of direct sunlight.
INSTALLATION INSTRUCTIONS
Once the site has been prepared, the fireplace insert can be installed.
1. Make sure the unit is turned off ( refer to the Operating Instructions).
2. Place the fireplace insert on the floor, directly behind your mantle. Make sure the backs of both the mantle and the
fireplace are facing you.
3. It is advisable to have 2 people to place the fireplace insert into the mantle, as it is heavy. Gently slide it into the
opening in the mantle until the Flange is flush against the inside of the fireplace. Make sure insert is centered left and
right in the opening. Be careful when placing
And adjusting the insert, the bottom of the insert could scratch the finish of the wood base/hearth of your fireplace.
4. Attach the mounting brackets with the supplied screws using a Phillips head screwdriver. DO NOT OVER TIGHTEN.
5. With the help of an assistant, carefully lift completed unit and place it with the front facing out in the final location you
have chosen for your fireplace.

OPERATING INSTRUCTIONS
CONTROL PANEL OPERATING PROCEDURES
Control panel on the front unit Flip down the front grill panel to reveal control panel
1 On/Off Main power button
2. On/Off Heater button
3.Adjustable Flame Brightness
4.Adjustable Log Brightness
5.Adjustable Timer
Control panel Introduction:
There are five buttons on the control panel：POWER“ ”、HEATER “ ”、FLAME “ ” 、LOG“”
and TIMER “ ”,
(1) POWER Button
A.Turn the firebox ON and OFF.
B. Child Lock: turn the unit on and hold POWER button for at least 5 seconds until you hear a beep sound (and the log
blinks) to enter the Child Lock mode. To turn off the child lock mode, please press and hold the POWER button again for
at least 5 seconds until you hear the beep sound (and the log blinks).
(2) HEATER Button .
A. HEATER switch: adjust the temperature setting from 62 °F --- 82 °F - ON (17 °C --- 27 °C). When t he heater is left
running before the firebox is turned off, the heater will automatically turn on when the firebox is turned on
When the cycle passes 82 degree, the unit will enter manual operation and display “ON”. To turn heater off, please press
Heater or Power button.
B. The HEATER display unit switching function, When the firebox is on, press and hold the HEATER button for at least 5
seconds to switch temperature reading from °F to ° C or vice versa. (℉is the default)
(3) FLAME Button
Adjust the flame brightness level 5 – 4 – 3 – 2 - 1 and off. (5 at the brightest and 1 at the dimmest)
4) LOG Button
Adjust log brightness level 5 – 4 – 3 – 2 - 1 and off. (5 at the brightest and 1 at the dimmest)
(5)Timer Button
Adjust timer setting: OFF - 30 (min) -1H - 2H - 3H – 4H – 5H – 6H – 7H – 8H - 9Hour.
ELECTRICAL CONNECTION
A 15 AMP,120 Volts,60 Hz circuit with a properly grounded outlet is required. It’s recommended that the fireplace will
be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or blow the fuse to
blow when the heater is in operation.

REMOTE CONTROL OPERATING PROCEDURES
(1)POWER Button
To turn on the firebox on and off
(2) HEATER Button
Adjust the temperature setting from 62 °F --- 82 ° F - ON (17 °C --- 27 °C). When the heater is left running before the
firebox is turned off, the heater will automatically turn on when the firebox is turned on. Note: ℉for the default units
When the cycle passes 82 degree, the unit will enter manual operation and display “ON”. To turn heater off, please press
Heater or Power button.
(3) FLAME Button
Adjust the flame brightness level 5 – 4 – 3 – 2 - 1 and off. (5 at the brightest and 1 at the dimmest)
4) LOG Button
Adjust log brightness level 5 – 4 – 3 – 2 - 1 and off. (5 at the brightest and 1 at the dimmest)
(5)Timer Button
Adjust timer setting: OFF - 30 (min) -1H - 2H - 3H – 4H – 5H – 6H – 7H – 8H - 9Hour.
Note: Do not mix old and new batteries.
Do not mix alkaline, standard (carbon-Zinc) or rechargeable (nickel-cadium) batteries.
Self Regulating Heater
The heater will turn on when the temperature is set higher than the room’s temperature and it will automatically
turn off when the room has reached the desired temperature.
ELECTRICAL SPECIFICATIONS
Voltage: 120VAC, 60 Hz
Amps:
12.5Amps
Watts: 1500 Watts
Lighting: LED

TROUBLESHOOTING
Problem Cause Solution
Heater doesn't turn on with the
power switch.
Main power supply switch is off.
Turn on the main power supply
switch.
Circuit breaker has tripped.
Too many appliances on this circuit
be sure that electrical supply for
this unit is an individual circuit.
Heater is unplugged from wa
ll
outlet. Plug the cord into an outlet.
Power cord or power plug are
damaged. Contact a SEI customer service
Power outlet for power plug prong
is loose .
Check the power outlet and replace
with a new one.
Loose wiring . Contact SEI customer service
Heater power switch is off. Turn on the heater power switch.
Heater system is overheated.
Maybe the heater is covered or air
inlet or air outlet are blocked,
remove the covering or the
blockage and turn off the power
switch and unplug it. Wait ten
minutes, plug it back in ,then turn
the heater on again.
There is an odor coming from the
heater.
The heater may emit a slight,
harmless odor when first used. This
is a normal condition caused by

initial heating of the internal parts,
and will not occur again.
Problem Cause Solution
Heater is on but no flame or low
flame intensity.
Flame adjusting knob is at low
setting. Turn the knob to maximum setting.
Loose wiring at the wall power
outlet. Contact a qualified electrician.
Flames are frozen.
Loose wiring at the wall power
outlet.
Check all wiring for loose
connections. Contact a qualified
electrician.
Flame element is not attached to the
motor. Contact SEI customer service
Rotation motor is defective. Contact SEI customer service
Excessive noise in the lower
portion of the heater.
Flame element isn't seated
properly. Contact SEI customer service
Motor is defective. Contact SEI customer service
"HEATER POWER" switch has been
flipped in the on position. but there
is no airflow.
The air inlet or air outlet is
completely blocked.
Move the unit, make sure to leave
adequate space around the unit.
remove the blockage, on or in front
of the air outlet.
The heater system is over heated,
Temperature Limit Thermostat is
cut off.
Check the air inlet and outlet. Turn
off the power switch and unplug it.
Wait ten minutes, then plug it back
in and turn the heater on again.

Fan Motor is defective. Contact SEI customer service
Fan blower is balanced badly. Contact SEI customer service
GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of
least resistance for electric current to reduce the risk of electric shock. This product
is equipped with a cord having an equipment-grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.
This heater is for use on 120 volts circuit and has a
grounded plug that looks like the one illustrated on
Figure 1. See Figure 1 for grounding instruction. An
adapter as shown at C is available for connecting
three-blade grounding type plugs to two-slot
receptacles. The green grounding plug extending
from the adapter must be connected to a
permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
FCC STATEMENT
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television reception,
Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug provided with the product – If
it will not fit the outlet; have a proper outlet installed by qualified electrician.
Figure 1

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received,
Including interference that may cause undesired operation.
Modifications not approved by the party responsible for
compliance could void user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Please immediately examine this product carefully. Any request for missing parts or damage replacement must
be received within 90 days of your receipt of the product. Replacement, if available, will be honored within this
time frame.Parts will not be available for items arriving fully assembled. We do not recommend modifying
product(s) and we are not responsible for any damages due to product modification(s).
If damages or missing
Customer Information
Name
Address
City/State/Zip Code
Phone Number
Please indicate where you purchased this item: Store/Website/Catalog
Please indicate color/size/style number:
Style No Parts Letter Parts Description Quantity Needed
Parts Replacement Form

parts are not reported within 90 days of your receipt, we are under no obligation to provide parts or replacement
merchandise.
Please contact Southern Enterprises at 800-633-5096 or in Dallas 972-869-0111/ 9am – 4pm Mon-Fri Central
time if you have product issues or email us at serv[email protected]. Please ask for customer service
representative for issues involving damages or replacement parts. Please ask for technical assistance
representative for any issues with product and assembly/construction.
Please contact the retailer that you purchased from for returns
Customer Service 1-800-633-5096
[e-mail]
Southern Enterprises, Inc.
600 Freeport Parkway, Suite 200
Coppell, Texas 75019