Sena TUFTTALK User manual

TUFTTALK
Industrial Bluetooth Communication System

© 1998-2016 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior
notice.
Sena™is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Tufttalk™, 10S™, 10R™, 10U™,
10C™, Prism™, 20S™, Snowtalk™, 3S™, SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H™, SPH10H-FM™, SMH10R™,
SPH10S™, SPH10H™, SR10™, SR10i™, SM10™, EXPAND™, Bluetooth Pack for GoPro®are trademarks of Sena Technologies, Inc. or
its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro®is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with
Woodman Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena
Technologies, Inc. for the GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone,
iPod touch are registered trademarks of Apple Inc. Zumo™is a trademark of Garmin Ltd. or its subsidiaries. TomTom™is the trademark or
registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received. Including interference that may cause undesired operation
Note : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
ÿ Le present appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisee aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible d'en compromettre le fonctionnement. ÿ
Caution : Any changes or modifications in construction of this device which are not expressly approved
by the party responsible for compliance could void the user's authority to operate the equipment
Hereby, SENA TECHNOLOGIES.Inc Declares that this Tufftalk is in compliance with the essential requirements and other relevant provisions of directive 1999/5/EC.

1 INTRODUCTION
Thank you for choosing the Sena Tufttalk, Industrial Bluetooth Communication System. Tuftt lk allows you to communicate
effectively in high-noise industrial environments. Using the Ambient Mode feature, you can efficiently hear nearby noise-
reduced voice signals without having to take off the headset. Using the PTT feature, you can make two-way radio calls
through the headset. Using its Bluetooth features, you can call handsfree on your Bluetooth mobile phone, listen to stereo
music, have intercom conversations in full duplex with other members.
The Tufttalk is compliant with the Bluetooth 4.1 supporting the following profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP). Please check with the
manufacturers of other device to determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also check www.sena.com for the latest version of the
User’s Guide and additional information related to Sena Bluetooth products.
The Tufttalk features:
● Bluetooth 4.1
● Multi-way intercom up to 4 connections
● Bluetooth intercom up to 1.4 kilometers (0.85 miles) using long antenna, 0.8 kilometers (0.5 miles) using short
antenna*
● Ambient Mode that intakes noise-reduced voice signals.
● Built-in two-way radio adapter
● Smartphone App for iPhone and Android
● Universal Intercom™
● Music Sharing
● Intuitive voice prompts
● Advanced Noise Control™
● Easy operation by versatile Jog Dial
● Water resistant for use in inclement weather
● Built-in FM radio tuner with a station scan and save function
● Firmware upgradeable
---------------------------------
* in open terrain
Key Specifications:
● Bluetooth 4.1
● Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and
Audio Video Remote Control Profile (AVRCP).

2 PACKAGE CONTENTS
● Headset Main Unit
● Long Antenna
● USB Power & Data Cable
● Li-ion Rechargeable Battery

3 INSTALLING THE TUFTTALK
3.1 Installing the Battery
1. Open the right speaker cover by lowering the notch.
2. Place the Li-ion Rechargeable Battery inside the battery slot. You can use three AAA batteries as an alternative
power source for the Tufttalk.
3. Close the cover and lock it into place by raising the notch.
3.2 Replacing the Antenna
A short antenna is installed on the headset by default. However, if you wish to have an increased intercom distance, you may
replace the short antenna with a long antenna.
1. Unfasten the short antenna by rotating it counter-clockwise.
2. Take the long antenna and fasten it tightly into position.

4 GETTING STARTED
4.1 Button Operation
Phone Button
● Answer and end a mobile phone call
● Speed dial
● Enter into mobile phone pairing mode
● Enter into Bluetooth stereo device pairing mode
● Enter into factory reset mode
● Turn on/off FM radio
Jog Dial
● Answer and end a mobile phone call
● Reject an incoming mobile phone call
● Start and end intercom conversation
● Volume adjustment by rotating
● Play and pause Bluetooth stereo device
● Track-forward and track-back by rotating while pressing the button
● Enter into intercom pairing mode
● Enter into voice configuration setting
● Navigate through configuration menu
● Seek FM radio station
PTT Button
● Open audio channel and transmit two-way radio
Ambient Mode Button
● Turn on/off Ambient Mode
4.2 Powering On and Off
To power on the headset, press the Phone Button and the Jog Dial at the same time while hearing ascending beeps and a
voice prompt, “Hello”. To power off the headset, press the Phone Button and the Jog Dial at the same time while hearing
descending beeps and a voice prompt, “Goodbye”.
4.3 Charging
You can charge the headset by connecting the supplied USB power & data cable into a computer’s USB port or USB wall
charger. You can use any standard micro USB cable to charge the units. You can also charge them on the road using the
cigarette charger. The charging LED turns red while charging and turns blue when fully charged. It takes about 2.5 hours to
be completely charged.
4.4 Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a
voice prompt, “Low battery”.

4.5 Checking the Battery Level
You can check the battery level in two different ways when the headset is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Phone Button and the Jog Dial simultaneously for about 5seconds until
you hear three, high toned beeps. Then you will hear a voice prompt indicating the battery level. However, if you release the
buttons as soon as the headset turns on, you will not hear the voice prompt for the battery level indication.
4.5 Volume Adjustment
You can easily adjust the volume by rotating the Jog Dial. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at different levels for each audio source even when you
reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust
the volume for your Bluetooth MP3 music. However, if you adjust the volume during stand-by mode, it will affect volume levels
of every audio source.
4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and configure the device settings directly from your PC. Using
this software, you can assign speed dial presets, FM radio frequency presets and more. It is available for both Windows and
Mac. For more information on downloading the Device Manager, please visit www.sena.com.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure device settings and read the User’s Guide and the Quick Start Guide. Pair
your phone with your Tufttalk headset (please refer to section 5.1 “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device”). Run the Sena Smartphone App and you can configure its settings directly from your smartphone. You can download
the Sena Smartphone App for Android or iPhone from www.sena.com/app.

5 PAIRING THE TUFTTALK WITH BLUETOOTH DEVICES
Before using the Tufttalk Bluetooth headset with any other Bluetooth devices for the first time, you will need to pair them
together. You can pair the Tufttalk with Bluetooth mobile phones, Bluetooth stereo devices such as MP3 players and with
other Sena Bluetooth headsets. The pairing operation is required only once for each Bluetooth device. The headset remains
paired with the devices and automatically reconnects to them when they are within range. You will hear a high toned single
beep and a voice prompt whenever the headset reconnects to the paired device: “Phone connected” to a mobile phone,
“Media connected” to a Bluetooth stereo device.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device
1. Press and hold the Phone Button for 5 seconds until you hear a voice prompt, “Phone pairing”
2. Search for Bluetooth devices on your mobile phone. Select the Sena Tufttalk in the list of the devices detected on the
mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
4. The mobile phone confirms that pairing has been completed and the Tufttalk is ready to use. You will hear a voice prompt,
“Your headset is paired”.
5. If the pairing process is not completed within three minutes, the Tufttalk will return to stand-by mode.
Note:
1. If the Bluetooth connection between the headset and a mobile phone is disconnected, tap the Phone Button to recover the
Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is disconnected, press the Jog Dial for 1 second to
recover the Bluetooth connection and play.
5.2 Second Mobile Phone Pairing - Second Mobile Phone and SR10
Typical Bluetooth headsets can connect with only one HFP (Hands-Free-Profile) Bluetooth device such as mobile phone and
Sena SR10, but second mobile phone pairing allows the headset to connect with two HFP devices simultaneously. So, when
you already have a mobile phone connected with the Tufttalk, you can also pair and connect a second mobile phone or other
HFP devices.
1. To pair the HFP device, press and hold the Jog Dial for 5 seconds until the red LED flashes red rapidly and you hear voice
prompt, “Intercom pairing”.
2. Within 2 seconds, tap the Phone Button again, then the LED flashes blue rapidly and you will hear a voice prompt,
“Second mobile phone pairing”.
3. Search for Bluetooth devices on the HFP device. Select the Sena Tufttalk in the list of the devices detected on the HFP
device.
4. Enter 0000 for the PIN. Some HFP devices may not ask for the PIN.
5. The HFP device confirms that the pairing is completed and the Tufttalk is ready to use. You will hear a voice prompt, “Your
headset is paired”.
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree

When you are using a smartphone, sometimes you may need to selectively use the Tufttalk for A2DP stereo music only or for
mobile phone handsfree only. These instructions are for advanced users who want to pair the Tufttalk to their smartphones
with only one selective profile: A2DP for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the Tufttalk, you must clear the previous pairing list on both devices: the
mobile phone and the Tufttalk. To clear the pairing list on the Tufttalk, please do a factory reset or following the pairing list
clearing procedure described in section 19.4, “Factory Reset” or 16.9, “Delete All Bluetooth Pairing Information”. To clear the
pairing list on the mobile phone, please refer to the mobile phone manual. For most smartphones, delete the Sena Tufttalk
from the list of Bluetooth devices in the settings menu.
5.3.1 A2DP Stereo Music Only
1. Turn on the headset and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED flashes red and you hear “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the Sena Tufttalk in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
5.3.2 HFP for Phone Call Only
1. Turn on the headset and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED flashes blue and you hear “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the Sena Tufttalk in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
5.4 Intercom Pairing
5.4.1 Pairing with Other Tufttalk Headsets for Intercom Conversation
The Tufttalk can be paired with up to three other headsets for Bluetooth intercom conversation.
1. Turn on the two Tufttalk headsets (A and B) that you would like to pair with each other.
2. Press and hold the Jog Dial of the headset A and B for 5 seconds until red LEDs of the both units start to flash rapidly. You
will hear a voice prompt, “Intercom pairing”.
3. Tap the Jog Dial on any one of the two headsets A and B, and wait unit the LEDs of both headsets turn to blue and
intercom connection is automatically established. The two Tufttalk headsets A and B are paired with each other for intercom
conversation. If the pairing process is not completed within one minute, the Tufttalk will return to stand-by mode.
4. You can make other pairing between headsets A and C, and between headsets A and D by following the same procedure
as above.
5. The intercom pairing queue is ‘Last-Come, First-Served’. If a headset has multiple paired headsets for intercom
conversations, the last paired headset is set as first intercom friend. The previous intercom friend becomes second
intercom friend, and third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is the
second intercom friend of headset A, and headset B is the third intercom friend of headset A.

6 MOBILE PHONE, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Phone Button or the Jog Dial to answer the call.
2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering
(VOX Phone) is enabled, unless you are connected to intercom.
3. To end a call, tap the Phone Button or press the Jog Dial for 2 seconds until you hear a mid-tone single beep, or wait for
the called person to end the call.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a beep while the phone is ringing.
5. There are several ways to make a phone call:
- Enter numbers on your mobile phone’s keypad and make a call. Then the call is automatically transferred to the headset.
- Tap the Phone Button in stand-by mode to activate the voice dialer of your mobile phone. For this, the voice dialing function
must be available on the mobile phone. Refer to your mobile phone manual for further instruction.
Note:
If you have two phones connected to your headset and you have an incoming call from the second phone during the call of
the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on
waiting mode. If you end a call, then it will automatically guide you to the first phone call.
6.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial menu.
1. To enter into the voice speed dial menu, double tap the Phone Button and you will hear a mid-toned single beep and a
voice prompt, “Speed dial”.
2. Rotate the Jog Dial clockwise or counter-clockwise to navigate between the menus. You will hear voice prompts for each
menu item.
3. Tap the Phone Button or the Jog Dial to select a voice menu among the followings:
(1) Last number redial
(2) Speed dial 1
(3) Speed dial 2
(4) Speed dial 3
(5) Cancel
4. After selecting the last number redial menu, you will hear a voice prompt, “Last number redial”. Then, to redial the last
phone call number, tap the Phone Button or the Jog Dial.
5. To call one of the speed dials, rotate the Jog Dial clockwise or counter-clockwise to navigate between the menus until you
hear a voice prompt, “Speed dial (#)”. Then, tap the Phone Button or the Jog Dial.
6. If you want to exit the speed dial immediately, rotate the Jog Dial until you hear voice prompt, “Cancel”, and tap the Phone
Button or the Jog Dial. If you do not press any button within 15 seconds, the Tufttalk will exit the voice speed dial menu and
go back to stand-by mode.

Note:
1. Make sure that you connect the mobile phone and the headset to use the speed dial function.
2. You need to assign speed dial numbers before using the speed dial (please refer to section 16.1, “Assigning Speed Dial”).
6.3 Sena SR10, Two-Way Radio Adapter
Sena SR10 (sold separately) is a two-way radio adapter that allows a second two-way radio to be connected with the Tufttalk
(please refer to section 5.2, “Second Mobile Phone Pairing”). Incoming audio from the two-way radio will not interrupt an
intercom conversation but is heard in the background.

7 STEREO MUSIC
7.1 By Bluetooth Wireless Stereo
The Bluetooth audio device must be paired with the Tufttalk by following the section 5.1, “Mobile Phone Pairing - Mobile
Phone, Bluetooth Stereo Device” procedure. The Tufttalk supports the Audio/Video Remote Control Profile (AVRCP), so if
your Bluetooth audio device also supports the AVRCP, you can use the Tufttalk to remotely control music playback. Not only
can you adjust the volume but you can also use functions such as play, pause, next track and previous track.
1. To play or pause music, press and hold the Jog Dial for 1 second until you hear a double beep.
2. To adjust the volume, rotate the Jog dial.
3. To track forward or track back, rotate while pressing the Jog Dial clockwise or counter clockwise for 1 second until you hear
a mid-tone single beep.
7.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation
(please refer to section 8.1, “Two-way Intercom”). When you terminate music sharing, you can go back to the intercom
conversation. To start or terminate sharing music, press the Jog Dial for 1 second during an intercom conversation until you
hear a double beep. To track forward or track back, rotate while pressing the Jog Dial clockwise or counter-clockwise.
Note:
Both you and your intercom friend can remotely control music playback such as track forward and track back.

8 INTERCOM
Please make sure your intercom devices are paired as described in section 5.4, “Intercom Pairing”.
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom friends by tapping the Jog Dial: Tap the Jog Dial once to
intercom with the first intercom friend, tap the Jog Dial twice to intercom with the second intercom friend, and tap the Jog
Dial three times to intercom with the third intercom friend.
8.1.2 Ending Two-way Intercom
To terminate an intercom conversation, tap the Jog Dial. Any intercom connection with any intercom friend will be terminated
by a single tap. A double or triple tap will do nothing in this case.
8.2 Three-way Intercom
8.2.1 Starting Three-way Intercom
You (A) can have a three-way conference intercom with two other Tufttalk friends (B & C) by establishing two intercom
connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three
participants is temporarily disconnected. However, as soon as the conference intercom terminates or one of the participants
leaves the intercom, all mobile phones automatically reconnect to their headsets. If you have an incoming mobile phone call
during the conference intercom, terminate the conference intercom to automatically reconnect and receive the phone call.
1. You (A) need to be paired with two other friends (B & C) for three-way conference intercom.
2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an
intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).
3. The second intercom friend (C) may join the intercom by making an intercom call to you (A).
4. Now you (A) and two Tufttalk intercom friends (B & C) are having a three-way conference intercom.
8.2.2 Ending Three-way Intercom
You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active
intercom friends.
1. Press the Jog Dial for 1 second until you hear a beep to terminate three-way conference intercom completely. It terminates
both intercom connections with (B) and (C).
2. Tap or double tap the Jog Dial to disconnect intercom connection with one of the two intercom friends accordingly. For
example, by single tapping the Jog Dial, you can terminate the intercom connection with just the first intercom friend (B).
However, you still have the intercom connection with your second intercom friend (C).
Jog Dial Operation
Result
Press for 1” Disconnect (B) & (C)
Single tap Disconnect (B)
Double tap Disconnect (C)

End Three-way Intercom
8.3 Four-way Intercom
8.3.1 Starting Four-way Intercom
You can have four-way conference intercom with three other Tufttalk users by adding one more intercom participant to the
three-way intercom. While you are having a three-way intercom as above in section 8.2, a new participant (D), who is an
intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom
friend (C). Please note that in this case, the new participant (D) is an intercom friend of (C), not of you (A).
8.3.2 Ending Four-way Intercom
As same in the case of three-way intercom, you can completely get out of the four-way conference intercom or just disconnect
a single intercom connection.
1. Press the Jog Dial for 1 second until you hear a beep to terminate four-way conference intercom. It terminates the intercom
connections between you (A), and your intercom friends (B) and (C).
2. Tap or double tap the Jog Dial to disconnect the intercom connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double tapping the Jog Dial, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is connected with you via the second friend (C).
Jog Dial Operation
Result
Press for 1” Disconnect (B), (C) & (D)
Single tap Disconnect (B)
Double tap Disconnect (C) & (D)
End Four-way Intercom

9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT
1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ringtone. You can choose
whether to 1) answer the mobile phone call and stop the intercom conversation, or 2) reject the phone call and stay on the
intercom conversation.
a. To answer the phone call and stop the intercom conversation, tap the Phone Button or the Jog Dial. The VOX Phone
feature does not work if you are connected to intercom. When you hang up the phone call, the intercom will
automatically be recovered.
b. To reject the phone call and stay on the intercom conversation, press the Jog Dial for 2 seconds until you hear a beep.
2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high toned beeps, alerting you that
there is an incoming intercom call. You will also hear a voice prompt, “Intercom requested”. In this case, the intercom call
does not override the mobile call because intercom has lower priority than mobile call. You have to hang up the mobile phone
call to make or receive an intercom call.
3. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. During a
mobile phone conversation, tap the Phone Button to invite one of the intercom friends to the mobile phone line. To disconnect
the intercom first and go back to your private mobile phone call, terminate the intercom by tapping the Jog Dial. To end the
mobile phone call first and maintain the intercom conversation, tap the Phone Button, or press the Jog Dial for 2 seconds, or
wait for the person on the mobile phone line to end the call.

11 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena
Bluetooth headsets can be connected to the Sena Bluetooth headset if they support the Bluetooth Hands-Free Profile (HFP).
The working distance may differ depending on the performance of Bluetooth headset that it is connected to. In general, it is
shorter than normal intercom distance since it uses the Bluetooth Hands-Free Profile. The Universal Intercom affects both the
phone call connection and the multipoint connection (devices paired via Second Mobile Phone Pairing). You cannot use a
multipoint connection device while you are using the Universal Intercom in case as below.
1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the
Universal Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint connection.
3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is
automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal Intercom.
So you cannot use multipoint connection devices, while a non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal Intercom, it will not automatically restore the multipoint
connection. To restore the multipoint connection, you should turn off the non-Sena headset first, then try to connect to
multipoint device manually from the device screen or simply reboot the device so that it automatically connects to the Sena
headset.
11.1 Universal Intercom Pairing
The Tufttalk can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation. You can pair the Tufttalk
with only one non-Sena Bluetooth headset so if you pair with a different non-Sena Bluetooth headset, the previous pairing will
be removed.
1. Turn on the Tufttalk and a non-Sena Bluetooth headset that you want to pair with.
2. Press the Jog Dial for 8 seconds to enter into Universal Intercom Pairing mode and the blue LED will flash rapidly and you
will hear multiple beeps.
3. Perform the operation required for handsfree pairing on the non-Sena Bluetooth headset (refer to the User’s Guide for the
headsets you want to use). The Tufttalk will automatically pair with a non-Sena Bluetooth headset when each are in pairing
mode.
11.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection
method as you would between other Sena headsets. You may single tap the Jog Dial to begin an intercom conversation with
the first intercom friend, double tap with the second intercom friend, and triple tap with the third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom connection, by activating the voice dialer or using the
redialing operation. You may also disconnect the existing connection by using the operation to end a call (refer to the User’s
Guide of the headsets for voice dialer, redialing, and ending a call).
11.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with two Tufttalks and one non-Sena Bluetooth headset. If the

intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between
the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is
made again automatically so that you can use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another Tufttalk headset (C) for the three-way
conference intercom.
2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may
start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an
intercom call with you (A).
3. The other Tufttalk (C) may join the intercom by making an intercom call to you (A).
4. Now you (A), non-Sena Bluetooth headset (B), and the other Tufttalk (C) are having a three-way conference intercom.
5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please
refer to section 8.2.2, “End Three-way Intercom”.
11.4 Four-way Universal Intercom
You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three Tufttalks and one
none-Sena Bluetooth headset or 2) two Tufttalks and two non-Sena Bluetooth headsets.
You may have a couple of other Four-way Universal Intercom configurations, 1) your headset (A), a non-Sena Bluetooth
headset (B), another Tufttalk (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset
(B), and two other Tufttalk headsets (C and D). You may make the four-way Universal Intercom call the same way as a
normal four-way intercom call.
11.4.1 Four-way Universal Intercom Case 1
Two Tufttalk headsets (A and C) and two non-Sena Bluetooth headsets (B and D).
1. You (A) may start an intercom conversation with the non-Sena Bluetooth headset (B).
2. The other Tufttalk (C) may join the intercom by making an intercom call to you (A).
3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the Tufttalk (C).
4. Now two Tufttalk headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way
Universal Intercom.
You may disconnect a four-way Universal Intercom using the same way as you do in a normal four-way intercom. Please refer
to section 8.3.2, “End Four-way Intercom”.
11.4.2 Four-way Universal Intercom Case 2
Three Tufttalk headsets (A, C and D) and one non-Sena Bluetooth headset (B)
The procedure is the same as case 1 described in section 11.4.1.

12 AMBIENT MODE
By activating the Ambient Mode, you can hear outside sounds such as voices of other people, without having to take off the
headset. To activate the Ambient Mode, tap the Ambient Mode Button, which is placed on the right speaker. To deactivate the
Ambient Mode, tap the Ambient Mode Button again.
Note:
The Ambient Mode has higher priority than the intercom, so you cannot listen to music, or have an intercom conversation if
the Ambient Mode is activated. Only mobile phone calls are allowed during the Ambient Mode.

13. TWO-WAY RADIO
You can connect a two-way radio with the Tufttalk and talk with the other person using the PTT Button. Incoming audio from
the two-way radio will not interrupt an intercom conversation but will be heard in the background.
1. Connect the two-way radio with the Tufttalk using the two-way radio cable and port.
2. Press and hold the PTT Button near the Jog Dial to open the audio channel and talk to the other person.
3. Release the PTT Button to receive radio signals.
Note:
1. Two-way radio cables are sold separately.
2. You may also use the Sena SR10 to connect a two-way radio to the Tufttalk (please refer to section 6.3, “Sena SR10, Two-
way Radio Adapter”).