Sena 10U User manual
User's Guide
www.sena.com
English
Motorcycle Bluetooth®Communication System
with Handlebar Remote
10U
© 1998-2015 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 10U™, 10C™, Prism™, 20S™, Snowtalk™, 3S™, SMH10™,
SMH5™, SMH5-FM™, SPH10™, SPH10H™, SPH10HFM™, SMH10R™, SPH10S™, SPH10H™, SR10™, SR10i™, SM10™, EXPAND™, Bluetooth Pack for GoPro®
are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
Sena Technologies, Inc. (“Sena”) is not afliated with Shoei®Co,. Ltd. The Sena 10U for Shoei®Neotec is an aftermarket accessory specially designed
and manufactured by Sena Technologies, Inc. for the Neotec helmets. The Sena 10U for Shoei®GT-Air is an aftermarket accessory specially designed
and manufactured by Sena Technologies, Inc. for the Shoei® GT-Air helmets. Sena Technologies, Inc. (“Sena”) is not afliated with SchuberthWelk
Gmbh. The 10U for Schuberth®C3 & C3 pro is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the
Schuberth®C3 & C3 pro helmets. Arai®is a registered trademark of Arai®Helmet, Ltd. The 10U for Arai® fullface helmets is an aftermarket accessory
specially designed and manufactured by Sena Technologies, Inc. for the the Arai®fullface helmets.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman Labs. The
Sena Bluetooth Pack for GoPro®is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro®Hero3
and Hero4 allowing for Bluetooth capabilities.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are
registered trademarks of Apple Inc. Zumo™is a trademark of Garmin Ltd. or its subsidiaries. TomTom™is the trademark or registered trademark owned
by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
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CONTENTS
1 INTRODUCTION .......................................................................................................5
2 PACKAGE CONTENTS ............................................................................................6
2.1 10U for Shoei GT-Air................................................................................................................6
2.2 10U for Shoei Neotec..............................................................................................................7
2.3 10U for Schuberth C3/C3 Pro .................................................................................................7
2.4 10U for Arai Full-face Helmets................................................................................................8
2.5 Handlebar Remote..................................................................................................................9
3 INSTALLING THE 10U ON YOUR HELMET............................................................9
3.1 10U for Shoei GT-Air and Neotec Installation Guide ..............................................................9
3.2 10U for Schuberth C3/C3 Pro Installation Guide..................................................................12
3.3 10U for Arai Full-face Helmets Installation Guide.................................................................16
3.4 Handlebar Remote................................................................................................................20
4 GETTING STARTED.............................................................................................. 21
4.1 Button Operation...................................................................................................................21
4.2 Powering On and Off.............................................................................................................22
4.3 Charging................................................................................................................................22
4.4 Checking the Battery Level...................................................................................................22
4.5 Volume Adjustment ...............................................................................................................23
4.6 Sena Softwares .....................................................................................................................23
5 PAIRING THE 10U WITH BLUETOOTH DEVICES .............................................. 24
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................24
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10............................24
5.3 Advanced Selective Pairing: A2DP Stereo or Handsfree.....................................................25
5.4 Intercom Pairing ....................................................................................................................26
6 MOBILE PHONE, GPS, SR10 ............................................................................... 28
6.1 Mobile Phone Call Making and Answering...........................................................................28
6.2 Speed Dialing........................................................................................................................29
6.3 GPS Navigation.....................................................................................................................30
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................30
7 STEREO MUSIC .................................................................................................... 31
7.1 Bluetooth Stereo Music .........................................................................................................31
7.2 Music Sharing .......................................................................................................................31
8 INTERCOM............................................................................................................. 32
8.1 Two-way Intercom .................................................................................................................32
8.2 Three-way Intercom ..............................................................................................................33
8.3 Four-way Intercom.................................................................................................................34
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT ... 36
10 UNIVERSAL INTERCOM....................................................................................... 37
10.1 Universal Intercom Pairing....................................................................................................37
10.2 Two-way Universal Intercom.................................................................................................38
10.3 Three-way Universal Intercom ..............................................................................................38
10.4 Four-way Universal Intercom ................................................................................................40
11 FM RADIO .............................................................................................................. 42
11.1 FM Radio On / Off .................................................................................................................42
11.2 Preset Stations.......................................................................................................................42
11.3 Seek and Save ......................................................................................................................42
11.4 Scan and Save ......................................................................................................................43
11.5 Temporary Preset ..................................................................................................................43
11.6 Region Selection ...................................................................................................................43
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12 FUNCTION PRIORITY........................................................................................... 44
13 CONFIGURATION SETTING ................................................................................ 45
13.1 Assigning Speed Dial ..........................................................................................................46
13.2 Enabling/Disabling Audio Boost ...........................................................................................47
13.3 Enabling/Disabling Voice Activated Phone Answering........................................................47
13.4 Enabling/Disabling Voice Activated Intercom ......................................................................48
13.5 Enabling/Disabling Voice Prompts .......................................................................................48
13.6 Enabling/Disabling RDS AF ..................................................................................................49
13.7 Enabling/Disabling Sidetone.................................................................................................49
13.8 Enabling/Disabling Advanced Noise Control™....................................................................49
13.9 Delete All Bluetooth Pairing Information ...............................................................................49
13.10 Remote Control Pairing .......................................................................................................50
13.11 Universal Intercom Pairing ..................................................................................................50
13.12 Factory Reset .....................................................................................................................50
13.13 Exit Voice Conguration Menu ............................................................................................50
14 FIRMWARE UPGRADE......................................................................................... 52
15 TROUBLESHOOTING ........................................................................................... 52
15.1 Intercom Failure.....................................................................................................................52
15.2 Intercom Reconnection.........................................................................................................52
15.3 Fault Reset.............................................................................................................................53
15.4 Factory Reset ........................................................................................................................53
15.5 Handlebar Remote Disconnection........................................................................................54
16 OPERATION QUICK REFERENCE ...................................................................... 54
16.1 Using the Handlebar Remote ...............................................................................................54
16.2 Using the Headset Buttons...................................................................................................55
CERTIFICATION AND SAFETY APPROVALS ........................................................... 57
• FCC Compliance Statement......................................................................................................57
• FCC RF Exposure Statement.....................................................................................................57
• FCC Caution ..............................................................................................................................57
• CE Declaration of Conformity ...................................................................................................57
• Industry Canada Statement ......................................................................................................58
• Bluetooth License .....................................................................................................................58
• WEEE (Waste Electrical and Electronic Equipment).................................................................58
SAFETY INFORMATION.............................................................................................. 59
• Product Storage and Management...........................................................................................59
• Product Use ...............................................................................................................................59
• Battery........................................................................................................................................60
PRODUCT WARRANTY AND DISCLAIMER .............................................................. 61
• Limited Warranty........................................................................................................................61
• Warranty Exclusions ..................................................................................................................62
• Warranty Service........................................................................................................................63
• Return for Full Refund................................................................................................................64
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English
1 INTRODUCTION
Thank you for choosing the Sena 10U, Motorcycle Bluetooth
Communication System with Handlebar Remote Control. With the
10U, you can control the headset using the Handlebar Remote to call
handsfree on your Bluetooth mobile phone, listen to stereo music or voice
instructions of GPS navigations by Bluetooth wirelessly, and have intercom
conversations in full duplex with a passenger or other motorcycle riders.
The 10U is compliant with the Bluetooth 4.1 supporting the following
proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP) and Audio Video Remote Control Prole
(AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
The 10U features:
• Bluetooth 4.1
• Invisible beauty with custom design
• Safe and easy operations by Bluetooth Low Energy Handlebar Remote
• Bluetooth intercom up to 1.6 kilometer (1.0 miles)*
• Four-way intercom
• Voice prompts
• Smartphone App for iPhone and Android
• Built-in FM radio tuner with a station scan and save function
• Universal Intercom™
• Music sharing
• Advanced Noise Control™
• Firmware upgradeable
* in open terrain
Key Specications:
• Bluetooth 4.1
• Supporting proles: Headset Prole, HandsFree Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video Remote
Control Prole (AVRCP).
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The Handlebar Remote features:
• Easy installation by handlebar clamping
• Glove-friendly Joystick and buttons
• A few months of battery life
• USB port for charging
• Working distance up to 10 meters
Key Specications:
• Bluetooth 4.1
• Supporting proles: Generic Access Prole (GAP) and Generic
Attribute Prole (GATT)
2 PACKAGE CONTENTS
2.1 10U for Shoei GT-Air
10U Headset for Shoei GT-Air Foam Speaker
Snap Holders
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2.3 10U for Schuberth C3/C3 Pro
Hook and Loop
Fasteners for Speakers
Foam Speaker
Covers
10U Headset for Schuberth C3/C3 Pro Speaker Pads
2.2 10U for Shoei Neotec
10U Headset for Shoei Neotec Foam Speaker
Snap Holders
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2.4 10U for Arai Full-face Helmets
10U Headset for Arai Full-face Helmets
Wired Microphone Adhesive Tapes for the
Control Unit
Hook and Loop Fastener
for Wired Microphone
Hook and Loop Fasteners
for the Main Unit
Hook and Loop
Fasteners for Speakers
FM Antenna
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2.5 Handlebar Remote
Handlebar Rubber Bands
Handlebar Remote USB Power & Data Cable
3 INSTALLING THE 10U ON YOUR HELMET
3.1 10U for Shoei GT-Air and Neotec Installation Guide
DC Power Charging &
Firmware Upgrade Port
Charging LED
Snap Holder
Antenna
Battery
Microphone
Headset Buttons
Status LED
Speakers
Shoei Neotec Shoei GT-Air
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1. Before you install the 10U, remove the cheek pads and ear pads of
your helmet.
2. Align the right speaker with the right cheek pad base and insert the
two clasps in the corresponding notches.
3. Unfasten the two snaps of the center pad in the back and insert the
battery unit between the external shell and the inner shell. Click the
two snaps through the snap holder of the battery unit.
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4. Slide in the antenna between the external shell and the left inner shell.
Align its snap holder with the bottom left snap.
5. Align the left speaker with the left cheek pad base and insert the two
clasps in the corresponding notches.
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3.2 10U for Schuberth C3/C3 Pro Installation Guide
DC Power Charging &
Firmware Upgrade Port
Status LED
Speakers
Antenna
Main Unit
Microphone
Headset Buttons
6. Insert the headset buttons and microphone unit between the external
shell and the left inner shell. Align its snap holder with the front left
snap.
Shoei GT-Air Shoei Neotec
7. Hide the wires behind the center pad and reinstall the cheek pads.
Make sure to click the snaps through the snap holders.
Note:
If you prefer having a foam layer between your ear and the speaker, you can
replace the speaker snap holders with foam speaker snap holders included in
the package. Gently take out the snap holder from the speaker. Place the foam
speaker snap holder on the speaker and gently push it until you hear a click.
Do this for both left and right speakers.
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1. Before you install the 10U, remove the cheek pads and ear pads of
your helmet.
2. Slide in the antenna between the external shell and the rear left inner
shell. Align its snap holder with the rear left snap.
3. Insert the main unit between the external shell and the inner shell.
Align its snap holders with the rear snaps.
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4. Peel off each cover of the hook and loop fasteners for speakers to
expose the adhesive surface. Then, attach the fasteners to the ear
pockets inside the helmet.
5. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet. Then click the snaps through the snap holders.
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6. Insert the control buttons and microphone unit between the external
shell and the left inner shell. Click the snap through its snap holder.
7. Hide the wires behind the center pad and reinstall the cheek pads.
Note:
If you have trouble inserting the neckroll, lift the battery unit and reinstall the
neckroll while holding them together.
Note:
To enhance the audio quality, you can make use of the foam speaker covers.
Cover each speaker with the foam and attach the hook fastener at the back
of the speaker. Then place the speakers in the helmet as described above.
Foam covered speakers work most effectively when they are slightly touching
your ears.
Hook Fastener
Foam Speaker Cover
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3.3 10U for Arai Full-face Helmets Installation Guide
DC Power Charging &
Firmware Upgrade Port
Microphone connector
Status LED
Speakers
FM Antenna
Wired
Microphone
Antenna
Main Unit
Headset Buttons
Note:
This installation guide is based on Arai RX7-RR5.
1. Before you install the 10U, remove the cheek pads and the neckroll.
2. Insert the main unit between the external shell and the inner shell.
Align its snap holders with the rear snaps, then click them through the
snap holders.
Note:
You can utilize the hook and loop fasteners for the main unit to tightly hold the
main unit to the helmet.
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3. Slide in the antenna between the external shell and the rear left inner
shell.
4. Peel off the cover of the adhesive tape of the control unit and attach it
to the helmet.
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5. Peel off the cover of the adhesive tape of the hook and loop fastener
for microphone and attach it on the inside of the helmet's chin guard.
Attach the wired microphone on the hook and loop fastener and insert
the microphone cable into the microphone connector.
6. Remove the cover of the cheek pad, and attach the loop fastener for
speakers on the corner of the ear pocket.
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7. Attach the speaker and put the cover back on. Go through the same
process for the other cheek pad.
8. Place the FM antenna between the outer shell and the comfort
lining around the top shell of the helmet. Make sure the end of the
FM antenna is placed at front left part of the helmet away from the
antenna.
9. Reinstall the cheek pads and the neckroll.
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Note:
To enhance the audio quality, you can make use of the foam speaker covers.
Cover each speaker with the foam and attach the hook fastener at the back
of the speaker. Then place the speakers in the helmet as described above.
Foam covered speakers work most effectively when they are slightly touching
your ears.
Hook Fastener
Foam Speaker Cover
3.4 Handlebar Remote
1. Gently spread the two ends of the Handlebar Remote.
2. Clip it on the left handlebar of your motorcycle. Make sure you can
comfortably control the Joystick with your left thumb.
200 220
180
160
140
120
100
80
60
40 20 1
240
260
Note:
If the handlebar requires better grip for holding the Handlebar Remote in place,
apply a single or double rubber band around the handlebar.
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