Sencore AG 6000 User manual

August 2021
818H www.sencore.com | 1.605.978.4600 Revision 1.7
AG 6000 4K/UHD Receiver
Decoder
User Manual

AG 6000 –User Manual
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Copyright
© 2021 Sencore, Inc. All rights reserved.
3200 Sencore Drive, Sioux Falls, SD USA
www.sencore.com
This publication contains confidential, proprietary, andtrade secret information. No part of this document may
be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format
without prior written permissionfrom Sencore. Information in this document is subjectto change without notice
and Sencore Inc. assumes no responsibility or liability for any errors or inaccuracies. Sencore, Sencore Inc,
and the Sencore logo are trademarks or registered trademarks in the United States and other countries. All
other products or services mentioned in this document are identified by the trademarks, service marks, or
product names as designated bythe companieswho market those products. Inquiries shouldbe made directly
to those companies. This document may also have links to third-party web pages that are beyond the control
of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on
those pages. Sencore acknowledges the use of third-party open source software and licenses in some
Sencore products. This freely available source code can be obtained by contacting Sencore Inc.
About Sencore
Sencore is an engineering leader in the development of high-quality signal transmission solutions for the
broadcast, cable, satellite, IPTV, telecommunications, and professional audio/video markets. The
company’s world-class portfolio includes video delivery products, system monitoring and analysis solutions,
and test and measurement equipment, all designed to support system interoperability and backed by best-
in-class customer support. Sencore meets the rapidly changing needs of modern media by ensuring the
efficient delivery of high-quality video from the source to the home. For more information, visit
www.sencore.com.

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Revision History
Date (MM/DD/YYYY)
Version
Description
Author
1/14/2020
1.0
Initial Release
BCR
1/27/2020
1.1
Appending to S2X Module Specs
BCR
06/20/2020
1.2
4.2.2 Release
BCR
06/24/2020
1.3
4.2.3 Release
BCR
02/02/2021
1.4
4.3.0 Release
JDN
02/09/2021
1.5
4.4.0 Release
RAG
05/14/2021
1.6
Revised 8VSB Specifications
RAG
8/17/2021
1.7
Changed PID filter from 10 to 5
IWG

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Safety Instructions
•Read and follow all instructions
•Keep this manual
•Heed all warnings
•Do not use this apparatus near water
•Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat
•Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug hastwo blades and a thirdgroundingprong. The wide bladeor the thirdprong
is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
•Only use attachments/accessories specified by the manufacturer.
•Unplug this apparatus during lightning storms or when unused for long periods of
time.
•Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
•Do not expose this apparatus to dripping or splashing and ensure that no objects
filled with liquids, such as vases, are placed on the apparatus.
•To completely disconnect this apparatus from theAC Mains, disconnect the power
supply cord plug from the AC receptacle.
•The mains plug of the power supply cord shall remain readily operable.
•Damage Requiring Service: Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
oWhen the power-supply cord or plug is damaged.
oIf liquid has been spilled, or objects have fallen into the product.
oIf the product has been exposed to rain or water.
oIf the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions as an improper adjustment of the controls may
result in damage and will often require extensive work by a qualified
technician to restore the product to its normal operation.
oIf the product has been dropped or damaged in any way.
oThe product exhibits a distinct change in performance.
•Replacement Parts: When replacement parts are required, be sure the service
technician uses replacement parts specified by Sencore, or parts having the same
operating characteristics as the original parts. Unauthorized part substitutions
made may result in fire, electric shock or other hazards.

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SAFETY PRECAUTIONS
There is always a danger present when using electronic equipment.
Unexpected high voltages can be present at unusual locations in defective
equipment and signal distribution systems. Become familiar with the equipment
that you are working with and observe the following safety precautions.
•Every precaution has been taken in the design of your AG 6000 to ensure that it
is as safe as possible. However, safe operation depends on you the operator.
•Always be sure your equipment is in good working order. Ensure that all points
of connection are secure to the chassis and that protective covers are in place
and secured with fasteners.
•Never work alone when working in hazardous conditions. Always have another
person close by in case of an accident.
•Always refer to the manual for safe operation. If you have a question about the
application or operation call Sencore for assistance.
•WARNING –To reduce the risk of fire or electrical shock never allow your
equipment to be exposed to water, rain or high moisture environments. If exposed
to a liquid, remove power safely (at the breaker) and send your equipment to be
serviced by a qualified technician.
•To reduce the risk of shock the AG 6000 must be securely connected backplate in
a frame that is connected to a mains socket outlet with a protective earthing
connection.
CAUTION –Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type.
STATIC DISCHARGE
Throughout this chapter, please heed the following cautionary note:
ESD Susceptibility: Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high static environments such as
carpeted areas, and when wearing synthetic fiber clothing. Always exercise proper
grounding precautions when working on circuit boards and related equipment.

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FCC Class A Information
The AG 6000 has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his or her own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC
limits.
FCC Class B Information
The CRD 1900 has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
oReorient or relocate the receiving antenna.
oIncrease the separation between the equipment and receiver.
oConnect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
oConsult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
Dolby Digital Information
This product has been manufactured under license from Dolby Laboratories.
“Dolby Digital”, “AC-3”, and “Dolby Digital Plus”are licensed trademarks of Dolby
Laboratories.

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Package Contents
The following is a list of the items that are included along with the AG 6000:
1. Declaration of Conformity
2. Backplate
3. Quick Start Guide
Note: If any option cables were ordered with the AG 6000, they will be included in the
box as well.
If any of these items were omitted from the packaging of the AG 6000 please call 1-800-
SENCORE to obtain a replacement. Manuals for Sencore products can be downloaded
at www.sencore.com
1) Declaration of Conformity
2) Backplate
3) Quick Start Guide

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Table of Contents
Section 1 Overview...........................................................................................10
1.1 Product Introduction..............................................................................................11
1.2 Cooling..................................................................................................................11
1.3 Rack Information...................................................................................................11
Section 2 Installation........................................................................................12
2.1 Installation.............................................................................................................13
2.2 Onboard Controls and LEDs..................................................................................14
2.3 Backplate..............................................................................................................15
2.3.1 AG 60001 Backplate ........................................................................................16
2.3.2 AG 60002 Backplate ........................................................................................16
2.3.3 AG 60003 Backplate ........................................................................................16
2.4 Maintenance .........................................................................................................17
2.5 Setting up the AG 6000 using DashBoardTM ..........................................................17
2.6 Setting up the AG 6000 using the CRD 4900.........................................................21
Section 3 Operating the Web Interface ...........................................................24
3.1 AG 6000 Web Interface Overview..........................................................................25
3.1.1 Logging into the AG 6000 Web Interface ..........................................................25
3.1.2 Hiding Unused Inputs.......................................................................................26
3.1.3 Button and Status Indicators.............................................................................26
3.1.4 Drag and Drop Menus......................................................................................27
3.2 Main Panel............................................................................................................28
3.2.1 Configuring Active Inputs..................................................................................29
3.2.2 Configuring ASI Input.......................................................................................31
3.2.3 Configuring MPEG/IP Input ..............................................................................31
3.2.4 Configuring DVB-S/S2/S2X Input......................................................................34
3.2.5 Configuring DVB-S/S2 Input.............................................................................37
3.2.6 Configuring 8VSB/QAM Input...........................................................................39
3.2.7 Configuring DVB-T2/C2/ISDB-T Input...............................................................40
3.2.8 Configuring DVB-CI Descrambling....................................................................43
3.2.9 Configuring Conditional Access........................................................................45
3.2.10 Configuring Service Selection...........................................................................47
3.2.11 Configuring Primary Video................................................................................51
3.2.12 Configuring Audio.............................................................................................53
3.2.13 Configuring Ancillary Data................................................................................54
3.2.14 Configuring Digital Audio Output.......................................................................55
3.2.15 Configuring SDI Ports.......................................................................................56
3.2.16 Configuring 2110 Output ..................................................................................62
3.2.17 PID Filter..........................................................................................................66
3.2.18 Configuring ASI Output.....................................................................................67
3.2.19 Configuring the MPEG/IP Outputs....................................................................68
3.2.20 Configuring the MPEG/IP MPE Outputs............................................................71
3.2.21 Viewing PSIP Information.................................................................................72
3.3 Admin Panel..........................................................................................................73
3.3.1 Changing Unit Password..................................................................................74
3.3.2 Profiles.............................................................................................................74
3.3.3 General Settings ..............................................................................................75
3.3.4 Unit Network Configuration...............................................................................76
3.3.5 MPEG/IP Network Configuration.......................................................................78
3.3.6 TACACS+ Configuration...................................................................................80

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3.3.7 Licensing..........................................................................................................81
3.3.8 Date/Time........................................................................................................82
3.3.9 Configuring SNMP............................................................................................83
3.3.10 Syslog..............................................................................................................85
3.3.11 In-Band Control................................................................................................86
3.3.12 Updating the AG 6000......................................................................................86
3.3.13 Reboot Unit......................................................................................................88
3.3.14 Reset Defaults..................................................................................................89
3.4 Reporting Panel ....................................................................................................89
3.4.1 Active Alarms...................................................................................................89
3.4.2 Event Logs.......................................................................................................90
3.4.3 Configuring the Logs........................................................................................92
3.5 About Tab.............................................................................................................93
3.6 System Recovery..................................................................................................94
Section 4 Appendices.......................................................................................95
Appendix A –Acronyms and Glossary....................................................96
Appendix B –Error and Event List...........................................................99
Appendix C –Specifications...................................................................102
Appendix D –AG 6000 Audio Explanation ............................................110
Appendix E –AG 6000 Discrete Audio Configuration..........................114
Appendix F –Open Source Software.....................................................117
Appendix G –CRD 1900 Chassis............................................................119
Appendix H –Warranty ...........................................................................121
Appendix I –Support and Contact Information...................................121

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Section 1 Overview
Introduction
This section includes the following topics:
1.1 Product Introduction..............................................................................................11
1.2 Cooling..................................................................................................................11
1.3 Rack Information...................................................................................................11

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1.1 Product Introduction
The AG 6000 is a new UHD receiver decoder card for the openGear® form
factor. Built with the latest generation ASIC to deliver a dense, cost-effective
multiformat decoding solution. Perfect for applications such as monitoring, digital-
turnaround, digital signage, hospitality and enterprise video delivery.
The AG 6000 will decode HEVC/H.264/MPEG2 and output UHD/HD/SD video
with 4 audio services (8 audio channels) with all ancillary data required for
professional video delivery networks. Input and output options include ASI,
MPEG/IP, DVB/S/ S2/S2X, QAM/VSB, DVB-T/T2, C/C2 and ISDB-T. Licenses
and hardware options for descrambling include with BISS and dual DVB-CI CAM
slots.
The AG 6000 maintains our long tradition of ease of use, with a straight-forward
user interface and web APIs and backed by Sencore’s best-in-class staff of
ProCare support engineers.
1.2 Cooling
The AG 6000 is cooled via forced induction through the front of the AG 4800X-XS frame
and exhausted through the vents in the rear of the backplate. The AG 6000 is equipped
with a temperature controlled status indicator. If the external temperature of the card
exceeds 60° C, a temperature error will be triggered and the description of the error will
appear in the “Error List.”
1.3 Rack Information
The AG 6000 is intended to be mounted in an AG-4800X-XS openGearTM or CRD 1900
frame (or equivalent). The card takes up two slots in the 20 slot chassis (10 card
maximum).

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Section 2 Installation
Introduction
This section includes the following topics:
2.1 Installation.............................................................................................................13
2.2 Onboard Controls and LEDs..................................................................................14
2.3 Backplate..............................................................................................................15
2.4 Maintenance .........................................................................................................17
2.5 Setting up the AG 6000 using DashBoardTM ..........................................................17
2.6 Setting up the AG 6000 using the CRD 4900.........................................................21

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2.1 Installation
Carefully unpack the AG 6000 card and inspect it for any signs of damage. Do not insert
the card into the openGearTM frame if any damage is evident, and if so, please contact
Sencore.
The AG 6000 occupies two slots in the AG-4800X-XS openGearTM frame, allowing up to
10 cards to be inserted into the frame.
Fit the rear panel PCB supplied with the AG 6000 card at the selected slot location,
removing the blanking plate if necessary. The rear panel PCB is fixed to the rear panel of
the openGearTM frame using a single screw. Figure 1 shows the openGearTM frame
mounting system.
Figure 1
Open the openGearTM front panel and slide the AG 6000 card carefully into place. As the
card fits into the backplate, the removal lever at the bottom front edge of the card will move
to its fully upright position. This lever can be used to remove the card easily if required.
The openGearTM frame can be operated with the front panel open; however, if enough
cards are fitted the warning buzzer will sound, indicating that the chassis is beginning to
overheat. Operating the openGearTM frame while the warning buzzer is sounding is not
advised and may cause damage to the cards. The warning buzzer can be cancelled by
pressing the small button at the front edge of the openGearTM controller card. The
openGearTM frame incorporates powerful cooling fans in the front panel, and for normal
operation the front panel should be closed to ensure adequate cooling, and the vent slots
free from obstruction.
More information about the openGearTM frame can be found the AG-4800X-XS Frame
Manual. The CRD 1900 chassis information can be found in Appendix G.

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2.2 Onboard Controls and LEDs
The AG 6000 decoder card uses a button to reboot/recover the card and LEDs to provide
local status information. Figure 2 indicates the button and LEDs, and they are also briefly
described in this section.
Figure 2: View of card edge controls and LEDs
Button Controls
There is one button available on the AG 6000:
•Boot to Recovery Image: If the card becomes corrupted, the user can remove
the card from the slot and then reinsert the card while pressing and holding this
button to boot to the recovery image. The user must hold the button down until the
blue LED (UID) light quits flashing (about 10 seconds). Once in the recovery
image, the user can push new software to the card.
Status LEDs
Three LEDs are located on the front edge of the board:
•Unit Identification (UID) LED: The user can enable this LED to easily identify a
specific card. When enabled, this LED (along with one on that back of the card
that can be seen through a hole in the backplate) will light up blue.
•Input Presence LED: This illuminates green when receiving a transport streamon
the active input.
•Active Error LED: This illuminates red whenever an error is currently active on
the AG 6000.

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2.3 Backplate
Each AG 6000 card comes paired with a compatible backplate. Figure 3 shows the AG
60001 backplate, which comes with the digital video output option.
Figure 3: AG 60001 Backplate
Figure 4 shows the AG 60002 backplate that is capable of outputting UHD/4K through its
four 3G-SDI ports.
Figure 4: AG 60002 Backplate
Figure 5 shows the AG 60003 backplate that is capable of outputting SDI over IP
(SMPTE ST 2110) through its two SFP+ ports.

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ASI I/O 1
ASI I/O 2
MPEG/IP I/O 1
MPEG/IP I/O 2
SDI/IP Out 1
SDI/IP Out 2
Figure 5: AG 60003 Backplate
2.3.1 AG 60001 Backplate
From Figure 3 in section 2.3, there are two SDI output ports and one output port for
Digital Video. These three ports are all redundant of each other, and configuring the
video output (see section 3.2.11) will influence all three of these ports. On these
backplates, the two ASI ports are separated by purpose of input and output.
2.3.2 AG 60002 Backplate
From Figure 4 in section 2.3, all of the four 3G-SDI BNC ports output the same resolution
based on the Primary Video output settings (see section 3.2.11). When outputting HD
and SD, the SDI ports will all output redundantly. When a UHD/4K video resolution is
decoded and set in the Primary Video output format (section 3.2.11), SDI outputs labeled
1, 2, 3 and 4 are used to output UHD via quad 3G-SDI. The two ASI BNC ports and two
MPEG/IP RJ45 ports can both act as either input or output.
2.3.3 AG 60003 Backplate
From Figure 5 in section 2.3, there are two SDI/IP output ports and two ASI I/O ports.
The second SFP port is redundant of the first port. Configuring the video output (see
section 3.2.11) will influence these ports.

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2.4 Maintenance
The AG 6000 is virtually a maintenance-free piece of equipment. There are no user
serviceable parts on the card.
2.5 Setting up the AG 6000 using DashBoardTM
This section provides step-by-step operating instructions for configuring the IP address of
the AG 6000 card using the DashBoardTM remote user interface. Once an IP address is
assigned the card can be controlled through the Web GUI.
Installing DashBoardTM
To install the DashBoardTM user interface software, use the following steps:
1. Insert the included CD into a computer and launch the installer file.
or
2. Visit https://www.opengear.tv/control-monitoring/dashboard-control-system/ to
download the DashBoardTM setup file.
3. Clickon the Dashboard installation link that matchesyour operating system (Windows,
OSX, or Linux). There will be a number of license agreements to accept, then the
suggested installation location and start folder name will be displayed. It is
recommended that the suggested locations and folder names are accepted. It is
required that a network connection is present to allow remote control of the
openGearTM frame(s).
After installation, DashBoardTM will start automatically. There is no requirement to restart
your PC.
DashBoardTM screen layout overview
Error! Reference source not found. shows the startup DashBoardTM screen. D
ashBoardTM has discovered an accessible frame. Note the “Sencore 4800X-XS Frame1”
icon near the top of the Basic Tree View pane.
Clicking on the triangle ( ) symbol next to the frame name will display the available cards
in the frame.

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Figure 4: DashBoardTM opening window view
Figure 5: Available cards window view
Error! Reference source not found. showsthatthe MasterFrameController(MFC)card,a
nd the Sencore AG 6000 card is available in Slot 5, and are currently showing no alarms.
Hovering the mouse pointerover each LED icon will give a tooltip style summary of status.
Clicking on the triangle ( ) symbol next to the AG 6000 card willdisplay the “Configuration”
and “Web Interface” selections for that card (see Error! Reference source not found.).

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Figure 6: Configuration and Web Interface in Basic Tree View

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Network setup using DashBoardTM
Double clicking “Configuration” will launch the setting and status window panes for the AG
6000 card shown in Figure 7.
Figure 7: Configuration Panel
In the setting pane, the user can view the following network configuration settings:
1) IP Address
2) Subnet Mask
3) Default Gateway
4) Mode
The AG 6000 card can be assigned either assigned an IP address either manually, or by
DHCP (card will be set to DHCP by default).
Follow the following steps to provide a static IP address to the card:
1) In the setting pane, change ‘Mode’ to “Static”.
2) Set the ‘IP Address’, ‘Subnet Mask’, and ‘Default Gateway’ to the desired settings.
3) Click ‘Apply Network Settings’.
Follow the following steps to obtain an IP address using DHCP:
1) In the setting pane, change ‘Mode’ to “DHCP.
2) Click ‘Apply Network Setting’.
Note: It may take up to a minute for the AG 6000 to obtain an IP address.